Got charged to much for a smaller truck then I reserved. Waited 2 days for a truck and it was small. Very unsatisfied with the uhaul experience. Not the dealers fault.WESLEY B.
Trailer Rental & Towing in Lancaster, CA at Cigs 4 Less
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lancaster, CA 93534
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Bad costumer service will not recommend to any one call costumer service never answer any questions that we're required lasted on the phone for an hour and never respond back there we're going back to back and putting on hold to the next representative and explain over and over not happy with this at all .Gaspar F.
This vendor is great. Will definitely recommend to others. Thank you.JOHN B.
Nice guy straight to the point.DYLAN C.
Leave more fuel in the tank to start with, I had to add fuel at pick which was a inconvenience.Aldo L.
This was the WORST experience I have ever had renting truck to move. The representative at Cig 4 Less KNEW there was a problem with the trucks gas hose. When I picked up the truck the gas cap was opened and he said to me when checking fuel amount , â€œI hope no one has stolen the gas out.â€ However we checked and gas tank was full so I assumed gas cap must've just been left opened by accident. The trucks sit in the opened parking lot of his cigarette shop. Meanwhile, when getting ready to return the truck I go to get gas and when going to pump ALL the gas went straight to the ground. I called Cigs 4 Less and same inpatient/rude man ask, â€œwhat's wrong with you, you don't know how to pump gas.â€ I told him, â€œyes I have pumped gas for at least 30 years.â€ I took truck to the store to see if he would assist me. He came out rude looked under truck and says, â€œthe hose is looseâ€ accusing me of this. I had 2 witnesses with me. He ended up saying he put I. 8 gallons of gas and I was charged $41.61. HIGHWAY ROBBERY. I tried to put the gas in asked him to accompany me to see me attempt to put gas in which would have been at the MOST $24 bucks. Gas in the area is $2.95 per gallon, the truck does/did NOT say needs Premium. I now truly believe he may have done this to not ONLY myself and this may be how he gets extra money. His reaction was too Over the Top. I will NEVER recommend to a friend. Not even a foe. I took pictures and have video. Wish that I could upload them here.Lucinda JD C.
Very nice truckLAURA R.
This was supposed to be contactless but the dealer said it doesn't work. So not only did I have to go inside a cigarette store, but I had to deal with a very inept man. He could not spell and mixed up his numbers horribly. When checking the mileage on the truck, he grabbed my phone and started hitting accept! The mileage on the phone check in and the mileage on the truck did not match. When I returned the truck, he tried to charge me the difference which was DOUBLE the miles I drove. When I tried to explain that the mileage upon check in was incorrect he refused to listen to me. I caused such a scene that he finally threw some cash back at me for the mileage difference. I am positive he will do this to the next person too. Horrible experience!!!Nicole H.
AC DIDNOT WORK, it was dirty inside the cab and the windshield was nasty also the smell of marijuana.robert W.
I was very pleased with the whole transaction. George was a pleasure to work with. I would happily recommend this business. Also i did some phone communication with i believe 2as Ericka. She was also very pleasant to work with. Thank you for making my move easier.KATHLEEN A.
Nothing everything was super easy and fast!Victoria R.
Find qualified representatives to manage operations. The man I picked up from was rude and didn't understand that I had already reserved the truck. In my opinion he shouldn't be renting out the UHaul equipment. Since I already had it reserved I shouldn't have needed a new contract. This person at the cigs for less, that was there at 7 am on Saturday august 29 th 2020 felt off to me I felt like he was trying to scam me or something. Normally I have a great experience with UHaul but this one made me want to use a different service next time!ALEJANDRO A.
Not deal with Contractors that are not up to par and have more than one truck to be able to switch outCANIESHA R.
-The attendant at this location never inspected the truck with me, and basically tossed me the keys. -the attendant didn't know how to print my contract -the wrong tow trailer was delivered, so i had to drive to a second location for oneVerlon A.
Thank you for being such a big help.TIFFANY W.
Everything were goodELMIRA J.
I am very gratefull to find Mr. George , he was very helpfull. I love the attention that I receive from this gentleman. I originally had reservation at Ave T in Palmdale, Please do not go this location, horrible costumer service. Go to 1951 W Avenue L, in Lancaster.MARTIN M.
Did the reservation on the phone, and they evidently have nothing but the truck for my good guy where I picked it up. No blankets, no heavy duty hand truck, and no four wheel dolly. I'm a repeat customer, and very disappointed in your telephone reservation reps.Bruce S.
If you said you pick up the truck at a certain time be there do not let the customer wait for 30: minutes or moreRamon C.
Great customer service. Have used this location in the past and will in the futureAngela K.
Excellent service thank youBasem M.
Vehicle was clean, had good tie downs inside and very comfortable to drive. The location I rented from was convenient and the service was quick and easy on getting and returning the vehicle.Angel M.
Very nice truck to rent everything was in perfect conditionMack G.
Had the worst experience I've ever had with your company am thinking about finding different company to do business with from now onTerry H.
This location was great. It's horrible that it took being disappointed at 3 other locations before I found one that was!Leland B.