I had a hard time reaching the location by phone. I called during their advertised business hours and left at least 2 messages, to which I never received a call back. I had to call a parent company of this location and have them contact the location and ask them to call me. Also, I selected the option for 24/7 pick-up when I made my reservation but when I went to pick up the truck, I was told my reservation was not eligible for 24/7 pickup. I will say that the person I worked with on the phone (U-Haul customer service) was very helpful and was able to correct my reservation. But because of that, I got a 30 minute late start due to hold times on the phone. This location needs to answer their phone and return calls when messages are left.
Jonathan B
Rairco Car Rental
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Keokuk, IA 52632
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Super friendly and truly interested in giving us a good experience. Will definitely use them again!!
DOUGLAS PThey were friendly welcoming and accommodating. I would recommend them to anyone looking to hire a moving truck.
Ashley BNothing. Great service
DENISE EMy 2nd time doing business at this location. Impeccable service! So friendly and helpful. Highly recommend.
Christine t