Please ensure the employees that are hooking up the equipment actually inspect the compatibility of the trailers to the cars. The worker didn't check the lights and they ended up not working with our vehicle because of a fuse problem, so we got stranded for 4 hours waiting for a family member to come and switch the trailer to their vehicle so we could finish the move at night.Austin R.
Trailer Rental & Towing in Jonesboro, GA at U-Haul Moving & Storage of Jonesboro at Flint River Rd
Jonesboro, GA 30238
(Right off I-85)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Jonesboro, GA 30238
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Good peopleMARICRUZ C.
The young man who was there 6/10 was AWESOME, he worked miracles for me, as I came in with a emergency and needed service quickly. He multi tasked and was pleasant the whole time to everyone who came in. I would definitely come back and tell others. I am so happy with the store and great customer service.ANTOINETTE D.
I would improve the overall customer service.Rashan G.
After hours drop off DID NOT WORk for several tries. We tried different phones and different web browsers. The location just didn't work. Another family had same problem. Finally Firefox was able to get the location to uhaul. There was someone in the building but would not come out to help. The Customer Service line had us on hold for 20 + minutes The system had a problem and we suffered through itJEFFREY D.
The truck needed service. Particularly an oil changePatricia F.
my problem was not with the location ... my problem is I made my reservation for another location ... I took an uber to pick up the truck and got there to find out that you had moved WITHOUT NOTIFYING ME !!! my pick up location so I had to pay another Uber fee to get to the other location!! this delayed and cost me money with the packing people who were waiting at my home!!! THAT WAS ONLY THE START!!!!Leisa S.
The staff is rude and unfriendly. Needs better customer service. I will NEVER RENT FROM THIS LOCATIONSHARON W.
Awesome Servicerenee B.
Roderic was awesome! He was very patient and kind. He took the time to make sure we got the right equipment for our move. We really appreciated his help.Rhonda M.
Chain Safety hooks for auto carrier are odd shaped and don't fit all car hitches Ratchets need lubing to work betterCHARLES R.
Thought the rates were reasonable and representatives professional.WILLIAM W.
A few days prior to pick up, I rcvd a voicemail with instructions to pickup at another location and that the vehicle would be ready for an 8AM pickup on May 9. I arrived at that location at 8:10AM, logged into the app and was notified via the app that the pickup was converted to hand pickup and I had to wait for the store to open at 9AM. I called into the 800 # and waited for approx 30 mins before speaking with an agent. They looked into the reservation and found out that the store did not put the key into the lockbox for my pickup. She apologized, made some notes and trasferred me to CS to get the $50 Reservation Guarantee credit applied. CS told me they see this issue happening often. I also hired movers via Uhaul and needed to finish prepping before they arrived. Once the store opened up, the in store asked for my name (didn't greet me as a customer, just said "last name"). After I gave him my info, I told him what happened. He then told me that the app should still let me complete the check in process and someone has to fix the broken app. He also told me how the system shouldn't have let the agent closing the night before without putting the key in the lockbox. He provided me all the reasons why things didn't work properly. He didn't once apologize or empathize for not having the truck ready. I am going through a divorce and was on a very tight schedule with movers. This delayed my entire day. I would like a call back from a district manager to discuss. Thank you.Steven G.
We had a great conversation with the staff.ALEXIA B.
Did not drop off at this location. Followed the instructions given to avoid a fee and was still chargedEARLISE A.
Chris Burns customer service rep, not just unprofessional but hostile. Deceitful in the contract and prepping the equipment and overall experience. Entitled and protected by General Manager. Truly sad.KENNETH L.
Both gentlemen was very nice and helpful..DANYELL B.
Excellent customer ServicePamela W.
the truck we picked up at this location was infested with roaches.NIKOLAI P.
Appreciate the customer service support.ralph H.
Fooling customers with hidden fees. What I thought was about $50 turned out to be $87 because of hidden fees totally dissatisfiedROBERT A.
There was no walk through inspection of the truck, I got a faulty truck that broke down on me because of the negligence. And when I asked for a refund for the inconvenience the manager told me the only one inconvenienced was here since she had to pick up truck. It felt unprofessional for her to speak that way and laugh in my face. I am a 15 year customer that is disheartened that I will never do business with Uhaul again.EMERALD T.
Do a walk through and not go by what the last customer tell you and don't tell customer they are lying about the fuel and how clean the truck was but other than that I will recommend uhal been using you guys for a long time and you have a great system set up for the convenience of your customerPerry W.
Just keep giving good service! Thanks !Sammy S.
Maybe vacuum a little better. Truck had dog hair in it. I sneezed the whole time.CAROLYN A.