The gentleman was very nice and this was my 2nd time using this location
Marion P
Acre Capital LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Indianapolis, IN 46201
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The gentleman who helped us return the truck was really helpful and walked us through everything. I also explained to him about the toilet paper the smell and that while I had cleaned the area between the driver and passenger seat I would still wear gloves for any further cleaning… which I would HIGHLY recommend a deep clean!
ERIN BJohn was very reassuring and kind.
Kianna JThe manager was very helpful and patient. He took the time to get me what I needed.
phil oThe pick-up process was HORRIBLE. Sat in parking lot for over 30 minutes trying to get authorization to get the keys. They had to call multiple people just for them to say "OK" to the U-Haul associate, ridiculous. All of this should have been done during the reservation request not when I'm trying to actually move, causing me delays in the evening. Then the app would not let me view the pictures it wanted me to verify so I wasn't able to complete the initial condition of the truck section. So now I'm possibly liable for damage that was done before me. But again the process took so long i was forced to just move on without finishing it. Very frustrating experience and would not recommend to anyone.
Michael S