Great customer service, everyone was so helpfulBrian B.
Trailer Rental & Towing in Grover Beach, CA at Grover Tool And Rental
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Grover Beach, CA 93433
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Excellent customer service, awesome experience!!!ANTHONY P.
Don't know why I was charged for extra miles. Pick up location was changed by you which was farther away than the extra 50miles you allowed. I drove straight home then returned to drop off. Seems unfair.RICHARD B.
The location itself was fine. The employees worked with us when the app glitched and the amount due was more than it was supposed to be. I was extremely upset with how far I had to drive to get this U-Haul. I had to drive nearly 200 miles each way!! This meant that I had to leave before sunrise, and then I couldn't start to load until nearly 2:00pm! As â€œcompensationâ€ I got an additional 200 miles and $150 off. This was just enough to cover gas in my car and the U-Haul. The U-Haul only had 1/4 of a tank as well, so I had to fill it up before I could leave. There were also a lot of scratches and rub marks on the truck that weren't noted. I had to spend even more time going over everything in order to document the marks. The location itself is fine, but I'm upset with the experience that U-Haul put me through.ERIN S.
Was a great truck, enjoyed driving it. Great price for a rental for three hours. Had no windshield washer fluid, and was do for a oil change. I hope they take better care of, such a nice truck. Anyone need a truck to haul something, rent Uhaul's pick up.Colleen L.
This isn't regarding the location but uhauls charges itself. I used I only $5 worth of gas yet Uhaul charged me $11. Seems as if the rates should be lower for this.David R.
Had to wait 15 minutes. Then they did not put utility dolly in truck. I got to house to start loading and had to go back and get dolly. Then they didn't even waive my gas of the dolly rental. Return went well.Thea H.
This location is always great. It's uhaul that has issues. I own a catering company that uses your trucks 40 out of 52 weekends a year... uhaul has zero loyalty and it sucks that you have no way to get a better system for those of us who rely on trucks for business. Being sent to another town to pick up a truck very much causes a huge wave of effects that really cause our flow disruption. If there's a way to handle this better that y'all keep a secret, could you please share?TAMARA A.
This location could use some extra help at the desk as I had to wait over 30 minutes to pick up a trailer that was already paid for. The person was very personable and apologetic but we were on a time crunch and it delayed us considerably.Constance B.
Let people know in advance when an item is not at the location you confirmed it to be at.WILLIAM P.
They charged my Bank account 3 times amd it should had only been charged once . They downgraded my Uhaul truck and made me a day late because I had to wait for another truck to come in .PARIS V.
Great customer service from each staff member!DONALD P.
You are doing great!Serigo O.
The folks at Grover Tool Rental were friendly and efficient. I'll be going back to this place for my next rental.Alex Z.
Drove 18 miles at low speed. Put 1.2 gallons of gas back in across the street at Chevron before turning it in. Got charged $10 for fuel although the gauge was where it was to start. Not right!MICHAEL S.
Your employee Daniel castillo is an amazing woker! Went above amd beyond to assist us!Jennifer O.
Grover Tool was kind of grungy. I realize they also rent tools and other equipment not Uhaul related, but it was COLD and busy. They were very helpful though. The trailer still had sand in it from possibly being used to transport beach equipment, but otherwise was clean.William M.
Very impressed with the ease to procure the box van I rented. Employees very helpful and all went off without any issues. Very happy and will use them in the future.mary Y.
Great people and service!Gene Y.
Personnel was well informed and dealt with return excellentlyJohn D.
Dirty truck! And no dolly that I ordered! This was a Sunday. I contacted uhaul. They said the owners will call~ THAT NEVER HAPPENED!! Worst ever! Don't use! Female on phone was condescending!!Kimberly W.
Was charged far more with hidden fees.Savannah C.
The Truck was clean and ready for me upon arrival...check out process quick and return was speedy. ThanksGLORIA INES H.
The previous truck renter left several random items including a half-eaten snack pack in the cab after bringing it back two hours late so the staff did not have time to clean it. The more frustrating part was having to scan my drivers license and provide phone references AFTER I arrived at the rental location. Uhaul should be asking for this information 24 hours before the time of rental, not when the clock is running. This results in less time to use the truck and more people running late for the next person.leif E.