The location was great, and the employees at this location were very helpful. The only issue I had came when I needed to call U-Haul to discuss the implications if I needed to extend my truck for 1 hour longer than I had originally stated. I assume I got routed to a corporate answering service, and the woman on the phone could not give me a straight answer, told me that additional costs would be dependent on the specific location (which I was somehow not able to speak to myself) and at one point through out a number that was twice as much than my daily rental fee. She said she'd have the manager of the specific location call me back, which of course never happened. Ultimately when I returned the truck, it was a non-issue, because once again I was dealing with the location and not the corporate phone lines. I found the phone reservation and phone customer service to be very poor, but the location was great.
Alquiler de remolques y remolcado en Grayslake, IL en U-Haul Moving & Storage of Grayslake
¿Te mudas de o a Grayslake, IL? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Grayslake, IL 60030 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Grayslake, IL
Remolques de carga
Los remolques de carga en Grayslake, IL son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Grayslake!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Grayslake, IL 60030. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Grayslake proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Grayslake, IL y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Grayslake, IL en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
On Tuesday September 15th 2020, I received a confirmation email stating I reserved a 10' truck for Saturday September 19th. When I arrived at the pickup location, I was told I reserved the truck for Friday September 18th. As a result I got stuck paying for and renting a 15' truck. I have another truck reserved for Saturday September 26th. I hope this doesn't happen again...
Fantastic team at this location.
The dashboard indicated that the vehicle I was given needed an oil change. I was concerned about it the whole time I had it (1 day), but when I finally reached the U-Haul agent, I was told that it was no problem . Someone simply didn't reset the vehicle's warning indicator after the recent oil change. It would help if those details are explained up front. Better yet, it would to not have U-Haul send out its vans and trucks without having an oil change indicator light on at all. : )
back light was not functional.
I never recieved a final reciept. My card was charged but I had no way to know what the final charges were from the rental. It would be helpful to let the customer know what the final price of the truck rental are.
Can't fix what is not broken! Great service!
Very clean and was easy to check in with mobile app. When returning rental, it was just as easy and convenient. Would definitely use again and recommend for others to use.
Manager explaing the difference between on-line quote and the "mileage included" quote which was cheaper
Nothing the experience was great!
Great customer service. No hidden fees. Great vehicle selection. Would do business again!
Fantastic, friendly efficient team. Thank you!
After hours check-in was a bit time-consuming. Used the iPhone app.
The staff was very friendly. The only issue was receiving the final invoice took longer than expected for being email.
Your questions need to be expanded. Was I happy with the Uhaul Experience? No. You didn't have the equipment i reserved on the day i needed. Has nothing to do with this location, and everything to do with your business model. This happened last time i rented from UHaul as well. Next time I will be checking out alternatives.
I tried to make a reservation over the phone, but held for 35 mins and then was disconnected. The online process was way to long and tedious. Upon arrival to pick up the truck, so much more online info was required that should have been requested in the first long encounter. To then still have to go inside and wait in line to get the keys was incredibly inconvenient and time consuming. Waiting for the on line â€œassistantâ€ to call the â€œadditional referencesâ€ was a huge waste of time too. It was a company rental and giving personal references that were called to verify my rental (they had no idea I was renting) was just a waste of everyone's time bc I had to call them to tell them to answer the unknown caller. This process was not easy or efficient at all it would have been better to just go to the location without a reservation and do the whole thing â€œold schoolâ€. It would have saved over an hour of my time. Not impressed.
The location and equipment ordered were not available in spite of reservation.
Recommend having someone experienced in auto repair/mechanics perform a test drive of each and every vehicle returned reason being that the first truck initially provided was found to have steering issues when I left the parking lot. As I had performed extensive mechanical repairs on all vehicles I owned for over thirty years, I immediately realized something was amiss with the rack and pinion steering system by the way the truck was handling in driving away from the U-Haul facility. Rather than take a chance driving the truck once it was loaded, I elected to return the truck to U-Haul in exchange for a safe one.
Was upset was surposed to have the u-haul at 7;30 wanted To charge my card 100. Deposit so I get a gift card didn't work wanted 100. So than I use my daughters bank card next time I go to Home Depot I used them before no problems .... This weekend I didn't get the truck till 10:45 and I didn't charge you for being late...... you guys charge for everything.......
Everyone friendly Would recommend this uhaul place to everyone Keep up the excellent job
Beast mode movers were great!
I'm rating a poor because I had reserved my trailer weeks ago and when I came to get it, on time, I was told they accidentally rented it out to someone else. No other similar trailer was available for me to use. I had to wait 14 hours to get a trailer after someone else returned theirs. This really messed up my move plans.
WONDERFUL! This location was a breath of fresh air! The representative at this location (Grayslake) was excellent. He was apologetic for the previous location (Green Bay). I left this location with my concerns resolved. Very quick check-out / drop-off process. Just wonderful, after having such a bad experience at the previous location. I would give 5 out of 5 Stars for Grayslake Locataion! and 5 Stars for the U-Haul employee that helped.