I'd used the cargo van for less than an hour and returned it clean, but I was charged a $50 cleaning fee without explanation. The charge was refunded after calling customer service.Santi H.
CK Food Store
(U-Haul Neighborhood Dealer)
Glendale, CA 91205
- Mon–Fri7 a. m. - 9 p. m.
- Sat–Sun8 a. m. - 5 p. m.
- Devolución del cliente 24 horas
- habla español
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Glendale, CA 91205
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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First, this is a convenience store that just so happens a to rent UHaul trucks and vans. And the young lady at the counter was very nice and courteous. What's weird about this place is how the operation is run. There is no central parking lot for the trucks and vans - only the very small and cramped strip mall parking. The trucks and vans aren't parked here. They are scattered around the immediate neighborhood (which I am sure the neighbors love to have UHaul trucks parked in the streets). Our van was â€œmaybeâ€ over on the next block or two but they weren't sure so once we got the key we had to go find it. There is no central place to wash and clean the vehicles and for a van that only had 7,314 miles ours was filthy. Looked like a landscaping crew had used it for yard work. All said, the van ran fine and it did the job. The return back to the very nice lady in the convenience store was easy because we used the app. Really odd way to run a UHaul business. And is it ok with UHaul to scatter vehicles around neighborhood streets like this? Probably won't return to this location. Seems strange.julius B.
Do not state it is contactless/ all via mobile device when it is not true, both check in and check out stated this and both required me to find personnel. This process was not as quick and easy as stated online.Samantha G.
These folks were great. Nice, friendly, helpful. No issues, no complaints! I will be back.Nina Z.
Amazing customer service, super friendlyCarl H.