Attendant wouldn't accept my keys/return only minutes after closing and overcharged me for mileage not used, only making the correction after I'd called and informed him that I had photos of the odometer after parked. Tried to explain away this error by stating water droplets on his phone screen caused him to input/report the incorrect mileage. I'm certain this is commonplace with other renters as well, their adding just a little over what was used so it's not too noticeable. Would NOT recommend this location to anyone nor will I be returning.
Phineas J
Toll House BP
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Frederick, MD 21701
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The contactless check in was glitchy.
Jennifer BI didn't get the dolly I paid for
Karina BThe app interface was buggy and wouldn't allow me or the UHaul rep to complete the transaction. The rep had to access UHaul through his browser so I could enter all the information. Eventually, I was on the road. I did reserve furniture blankets/pads but when I arrived, I was informed there were none available. The van did what it was mean to. Thanks.
Eric CVery muddy area with a lot of the uhaul trucks but wasn't where you are suppose to park. Should have a clearer indication of where to park. The staff had to come out and point me to a spot
John R