Trailer Rental & Towing in Elsmere, KY at U-Haul Moving & Storage at Dixie Hwy

7014 comentarios

4425 Dixie Hwy   Elsmere, KY 41018
(S Of Airport Rd)

(859) 342-8170

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(859) 342-8170

4425 Dixie Hwy
Elsmere, KY 41018
(S Of Airport Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Trailer Rentals

Alquileres locales para mudanzas de ida o en la ciudad en Elsmere, KY 41018

U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Comentarios de clientes

es la calificación promedio de clientes

7014 comentarios

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Clasificación:
5.0

Good service nice people

Terry P. 
Rating:
4.0

The truck cab had a pretty foul odor, so that tends to make me feel like it was not cleaned well. Customer service representative was extremely nice and helpful.

ROGER N. 
Rating:
5.0

My entire experience was an absolute shit show sorry for my language. I live in Ohio my uncle is recently disabled so we were moving him from his home in Kentucky to OH. A uhaul rep was supposed to call me the day prior never did… I tried to call and waited on hold for over an hour before I finally hung up. My uhaul and tow package were at two diff locations in Hebron Kentucky I was calling to verify. At 7 am I received two Phone calls back to back from uhaul verifying my reservation finally. Iarrived at 9 am to the facility after driving 4 hours and I was told our truck was not at this location but 40 minutes away, the way we just came. There were two other couples in the facility with the same issue. I was told however this location had my tow dolly. So after driving 40 min each way I arrived back at the facility around noon to a note on the door which I have a picture of that states they were closed for an emergency. I then had to call uhaul and drive another 25 min each way to get the tow dolly… finally at 2 pm I was able to start loading. This truck had faulty wipers that flew off in the rain on the way back to Ohio and the gears did not shit properly this truck was a death trap. We were given extra miles for all of the run around and told we'd receive a $100 refund which in my opinion isn't even enough to compensate my personal gas wasted but we then only received $50 refund. I've never had a bad experience with uhaul this was crazy

VINCENT R. 
Rating:
3.0

SUPER SLOW SERVICE Personal phones being used in the middle of handling costumers

LIERRA C. 
Rating:
5.0

Keep doing what your doing. Servicing the customer. Quick and efficient.

KENNETH S. 
Rating:
5.0

good job

DONALD S. 
Rating:
4.0

What is the extra $40 charge?? I tried to return my rental through the app however it said it could not determine the location. When I asked the lady behind the counter what I should do, she said," Oh that's ok just park it with the keys inside in the "return lane" and you are good to go."

Robin P. 
Rating:
5.0

Nothing

KENNETH S. 
Rating:
5.0

Knowledgeable staff, good availability.

ROBERT M. 
Rating:
3.0

I was not told about the after hours fee. If I had known there was an additional fee for after hours return, I would have waited until the next morning to return the truck.

ERIC H. 
Rating:
5.0

Can't think of anything 👍🏿

GEORGE FRANKLIN F. 
Rating:
5.0

Don't change a thing. Darren runs an efficient operations at this location.

Ken S. 
Rating:
3.0

The right tail light stopped working 10 minutes into my rental. I paid for the use of a WORKING TRAILER. One that was hauling my expensive motorcycle. This is a known issue by uhaul. Yet you still continue to rent non working trailers …”red tape” indicates a wiring issue, correct? FIX IT. If you're going to charge me full price for a trailer then to should be in SAFE WORKING ORDER! I plan on renting another trailer in October and I will be likely looking into another company.

Amanda G. 
Rating:
3.0

Return process not the greatest. Had to wait 15 mins for someone to show up behind the counter then was told the person outside should have checked me out but she was of little help as she told me to go inside. Person inside just took the key and told me I was good and to go ahead as I was leaving to catch a flight. Not too sure what my final bill was.

Charles H. 
Rating:
1.0

Customer service was rude and unorganized. Had to wait an hour for a new truck. The one reserved for us was given to someone else.

NAOMA P. 
Rating:
5.0

This is a very busy location that could possibly benefit from an additional person on Saturdays. There were at least 3 sets of people waiting to get equipment when I returned my rented trailer. I've now rented 5 trailers and 1 small box truck and dealt with both these locations for ALL my rentals because of their attention to details, cleanliness, availability of equipment, friendliness and expertise of personnel. I've tried renting and obtaining equipment from other locations in the gatlinburg tn area and was snubbed at more than one of those locations, Airport Ministorage is ALWAYS open their posted hours and ALWAYS willing to provide information and help as needed! And has gone beyond what I would consider necessary acommodation at least once by loaning me their PERSONAL moving blankets when they were completely out of company supply.

Karen G. 
Rating:
5.0

This location is amazing and were a huge help to me.

LYNNE B. 
Rating:
5.0

Complete information about the trailer would be useful. A 6 x 12 trailer with a gate would have been enough for my haul today but the gate opening is roughly 5 feet.

Darryl S. 
Rating:
5.0

The online check in takes far too long. You should be able to take and upload all the driver license photos and have them "approved" before you're standing in the parking lot having to use up your data to share photos and wait in the hot, cold, or pouring rain to get approved!

MILENA F. 
Rating:
5.0

I was glad that they had trucks available. The Dayton, OH area did not have any available trucks all weekend.

John R. 
Rating:
2.0

Before driving to pick up your U-Haul, call ahead to make sure they are ready for you. Our truck wasn't available when we reserved it a week ahead of time and they ended up “finding us a truck” that was smaller than what we reserved causing us to spend way more money than expected. They were totally unapologetic and it cost us way more than expected. We will not be using U-Haul again.

LARRY R. 
Rating:
5.0

They were great

TAMMY C. 
Rating:
5.0

I felt sorry for the gentleman returning my equipment, very busy and he was the only one there. This location should NEVER, NEVER have only one person working, it's way to busy And I've returned 4 trailers and 1 truck there over the past 4 weeks! Other than that, excellent experience.

KAREN G. 
Rating:
5.0

Appreciate the customer service and support in early return

Dave L. 
Rating:
2.0

My credit card was charged twice and the equipment was not reported returned after I had called to have them re check their stock.

KIRK W. 
No reviews have been submitted for this location.

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