The staff is very friendly and helpful, the truck was ready to go right when I arrived, and the return process was very easy!EDWARD W.
Trailer Rental & Towing in Des Moines, IA at U-Haul Moving & Storage of Southeast
Des Moines, IA 50320
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Des Moines, IA 50320
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I did not get a receipt. And the girl who checked me out was very rudeCHRISTINE Y.
Awesome staff and great serviceDAVID D.
I was charged for extra mileage that I did not drive which amounted to an additional $29.00.Joseph H.
HIRE MORE PEOPLE! I waited 30 minutes to pick the van up and 30 more to drop it off. The one guy there was doing his best to handle the workload of two or three people. I would give a lower rating but I don't want it to negativity impact your one employee.Chris O.
The check in system using the phone was awful. Kept asking me for alternate contacts, but they were rejected because the were listed as alternate drivers or wouldnt answer the phone call from Uhaul. Who answers their phone when it's a number you dont know?? I ran out of names to give and I gave up. People at the front counter were wonderful and soon I was on my way.Nancy K.
Store was just really busy with only two people working the store. They moved as quickly as possible.KENNETH H.
Cab of truck smelled like weed. I actually found a half smoked joint on the floor in the cab. Dog fur everywhere, which caused my allergic girlfriend's face to swell up. Only one headlight worked so we hand to drive from iowa to Denver with the brights on. When I returned truck, I told them all this and all they did was give me $50 off of a $700 bill.JORDAN S.
Trucks abs light was on and off, steering wheel was a quarter turn off, steering was real sloppy made the truck hard to maintain control on the hwy, smelled of coolant at all stops and power steering was extremely loud an real hard to turn at low speeds. I have rented a few trucks from you and driven plenty of your trucks to know this isn't normal. That truck needs some love.RANDALL B.
I was called When I was 30 minutes late to pick up. Just running a little late. I attempted immediately to call back to tell them yes I still wanted the rental. Your phone system is horrendous. I was on hold for 35 minutes while my husband attempted to drive to the location and pick up the truck. I never got through. He got there there was no one there and we had to wait for someone.ROBERT K.
I put not applicable to the "maintained" question because the truck was old but my move was in town so it was ok. It would pull to the right if you went over 65. The employee who helped me return the truck was fantastic. Didn't catch her name but she made it super simple. Thanks!Darrin P.
not yell at customers when your the only one working, I was in no hurry as I brought it back a day early but the lady in the lot was yelling at me how she was all backed up and if I could park it in the return areal she would get to it when she had time. knowing I had paid with my debit card and having rented here more than once I was I. no hurry till I was yelled at then I just wanted out of there.JASON D.
Pick up time was at 7:00 am when they opened, no one arrived until 8:00 amBarry L.
Excellent customer service and very helpful!TILAK G.
The wires attached to the backdoor got entangled and jammed the door so it wouldn't fully close. Then we couldn't communicate with anyone from U-Haul because the entire system was down that day. So we had to problem-solve ourselves and detach the wires from the door ourselves in order to get the door properly closed and latched. Unacceptable that a door on your U-Haul breaks after 4 uses.Benjamin P.
Very slow because they didn't have enough people workingJUSTIN B.
So I caused a setback, was renting from Cotofos Auto and was to late. They sent me to Watrous and SE. 14th St. Alyssa was absolutely amazing! Thorough and efficient. Great customer service. I will forever come there if she is an employee! Thank you!KRYSTAL W.
Polite friendly knowledgeableARNOLD C.
The lady who helped me was great !Stephen P.
This was my first time ever renting from uhaul this company is unorganized thieves who like to over charge you for gas convenience I recommend that you rent cars from enterprise and pay more for being serviceGERAD S.
Make sure that the gas is filled to full for customers.Jeff K.
Issues with mobile Check-Ins. Pictures didn't load.DANIELLE D.
We left our handicap parking card on the dash. Coming back to drop off to retrieve. Unable to call due to long wait times with no call backDANIEL V.
I was charged for the initial amount even though I should have been charged for what I actually used, which was $9.00 less.SHANNON S.
Your representative was rude and disrespectful she did not take the time to speak with me to resolve the issue at closing timeJEREMIAH A.