When I arrived to pick up the truck I reserved the computer system was down and they couldn't process my reservation. After about 20 minutes the attendant took all my info with pen and paper and I was given the keys to the truck. It had 112,000 miles on it, I was planning on a 4 1/2 hour trip one way and back to pick up a few rooms of furniture. The truck was amazing, not a single problem, kudos for the maintenance people. The attendant was very friendly and helpful, it was actually a very positive experience
Alquiler de remolques y remolcado en Cumberland, RI en U-Haul Moving & Storage of Cumberland
¿Te mudas de o a Cumberland, RI? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Cumberland, RI 02864 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Cumberland, RI
Remolques de carga
Los remolques de carga en Cumberland, RI son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Cumberland!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Cumberland, RI 02864. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Cumberland proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Cumberland, RI y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Cumberland, RI en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Online check in was a bit cumbersome.
Very friendly and knowledgeable attendant.
This Uhaul location is horrible Has the worst customer service I have ever seen in business. Had the horrible experience to meet Brian on Saturday when I returned the trailer I rented. I completely regretted renting from this location after this experience. It doesn't seem that there is a better person anyways. As the other lady that always call you honey is rude too. I guess I will drive further for my rental needs in hopes that not all Uhaul's are the same. Please please find employees that actually enjoy working with the local community.
great experience no improvement needed
Very enjoyable experience. Staff was helpful and knowledgeable!
Not common I like it
There was only one person working on the first weekend of the month, we waited inside the location for 20 min with no help, I saw two gentlemen at the area for grill tanks so I asked â€œdo either of you work hereâ€ and was screamed at. We waited another 20 minutes to be helped and while he argued with other customers. I have used u-haul multiple times and this was by far the worst experience.
Great staff, great experience
It was a big truck I wanted one more littler and the place I went guy was not so good and place was so far from me I wanted something more closer to me and charge me more than 100 and I did everything correctly
Listen I was lied to about the fuel amount in vehicle and took pictures of it at the time and no one wants to make right for the mistake... after speaking with service person of this location. I wouldn't recommend anyone to this location ever. I personally will never use this location ever again and will campaign against this U-Haul facility ... all for a few stolen dollars! This is not about any money but the principal. No one wants to be ripped off no one!!! I can see if I had no evidence of this. But I do and they don't give a care! Please everyone do yourself a great favor and drive a few extra miles to a better one. Don't become another victim. Shame on this person nothing but a thief.
awesome easy experience. the lady at desk was personable and friendly
Have more than 1 person on duty..
The check in to pick up could be more efficient. 10am reservation.. finally got in truck at 11:15.. I understand with covid restrictions this might be hard. I know there is a self check in "app" option... I suggest putting better signage on the steps of going through that process.. like you have posted for self drop off...
The customer service personnel were great. It does seem that this location has frequent computer system issues which makes transactions take longer.
One employee only checking people in, hooking up trailers, cashing people out, filling propane tanks... 3 people ahead of me and it took me an hour to get in and out... and I had checked in online. The GM was extremely rude... I was there with my 17 year old and he noticed it - rude and condescending to the people in front of us, openly making fun of customers that just left, and short to us when we were hooking up the trailer and trying to assist. I've rented trailers and trucks before from UHaul - first time at this location. They are always short staffed; Considering you are booking online, should be quicker... but at least if the customer service was better, you wouldn't mind as much!
Was a little annoying doing the pick up with my phone had to sit there for a hour trying to figure everything out almost didn't get the truck because they had to call 2 people at 7 am and they didn't answer
Representative was very helpful and displayed a strong knowledge of the equipment and rental process.
The wait was a little long... perhaps having 2 employees on instead of one person trying to wait on everyone, fill propane tanks, open storage units, rent vehicles,etc. would be better.
The female employee was absolutely miserable towards me and I did nothing to provoke her awful attitude. I believe in great customer service, she was THE WORST! Get rid of her and I will use this location again, if not...hopefully there's another U-Haul place that doesn't employ miserable people.
Seriously, the rental process is a mess overall. Rented a van to move a couch for parents, you'd think I was reserving a private plane with the requirements for 2 alternate contacts, that they call and check before releasing vehicle. Like you have my drivers license, credit card, home address, etc, oh AND my $50k car in your parking lot while I drive your cheap ass van. Not trashing the local franchise, it isn't their fault.
Kim was super patient, kind, and took the time to listen! I drove an extra 40 miles because she was so nice on the phone. It is an employee like this that represents your company so well that I will keep coming back and recommend your business to others!
The customer service was awful. I had made a reservation a few weeks prior and am used to going over everything with the representative. This time the representative did not confirm anything with me and just moved forward. This caused me to pay for equipment I didn't need and not be able to return the truck to my desired location. I realize that part of that responsibility lies on me but overall the person was not very friendly, very strand offfish and seemed pissed beyond belief that someone would ask a question about the process. My family and I have been using uhaul for the past 8 years and have probably spent close to $20000 during that time with multiple crops country moves. I will be sure to share my experience with them and happily give our business to a company that provides better customer service. Moving is already stressful enough, and having an employee in a bad mood when you arrive does nothing to make it better.
Brakes on trailer were not in good condition. Did not mention late drop off fee.
Great service - very clean place