The truck was filthy and had strong smell of marijuana. I told agent the truck smelled like marijuana and that the truck was very dirty inside.SHARON D.
Trailer Rental & Towing in Covington, GA at Covington Stor It
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Covington, GA 30014
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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I have a use U-Haul multiple times in the past but my last experience was horrible I promise I'll never use U Haul again and the location I picked up at was pathetic. I promise I'll do everything in my ability to go on social media and give this location and U Haul the worst rating possible.Marcus R.
Let us know if we keep van past the time we asked for that will be a charge not afterwards. Next time I will make time for 24 hours to cover myself.DEMETRIUS D.
Very nice owner. She super, friendly, knowledgeable.SALLY C.
Cab of truck was dirty. Melted candy on the floor of cab. Cup holders were very yucky. Split coffee and etc.Carol B.
THIS LOCATION WAS VERY CLEAN AND THE LADY THERE WAS REALLY NICE I WOULD GO BACK TO THIS LOCATIONmary R.
The only advantage of the online check in is that you can pick up and drop off when the business is closed. Other than that, it was very tedious and too long to do all that was required on line. Too many steps to just pick up and drop off. You had to answer questions and take pictures, etc. When we dropped off, we had to go through the procedure twice and the gate would not open. We called the number on the gate, but there was only a voice mail box. We had to leave the truck outside of the gate. We will not use this again.David T.
Higher someone who is professional and not rude! The receptionist has a very nasty attitude and was very rude! Customer service is everything! The truck smelled of cigarettes and marijuana and the floor was dirty.Britsheny B.
I just need my difference back from my mileageJacquelyn S.
Great at social distancing!Anthony W.
Everything was very good. THANKSjohnniemae H.
After my reservation was cancelled 12 hours before pick up time, I made a new reservation at this location. After renting the truck, I discovered that the driver's seat was broken and I could not reach the pedals. When I told the woman working behind the counter, she said she already knew it was broken. But she never told me it was broken!Melissa H.
The seat did not move to adjust for height. The truck was rented out to another customer at exactly at 9:00am and I was scheduled to return at 9:17 (to be exact), I was running late and returned at 10:10, I was then charged for an entire second day rental.MEGAN D.
Nothing at all great experienceJEFF M.
It's very unclear where you are supposed to put the equipment at this location and the lot in general is not easily accessible or well maintained. The location was closed at the time we dropped off so I can not speak to personnelMatthew F.
Patricia was polite and professional. She got my return completed in a timely manner.Fabian R.
More helpful and friendly staff.Raoul K.
Great customer service!!#Janaye' H.
Everything was good.I don't have any comments on what needs to be improved.ThanksRonald W.
Customer service was ??Laurie D.
The truck was very old and very hard to steer. That u- haul truck burns a lot of gas. And also i was charged an extra ten dollars for pads that i never even received. I had to sit a extra thirty minutes to get this matter cleared up before i could leave.Stephanie C.
Location was closed...Sunday.Steven G.
Recommend develop a future system to validate return time of accuracy upon completion of rental services with vehicles, when Business Office has closed, to prevent any conflict of customer relations.Willie B.
Continue the good service thanksRegina B.
Keep up the good work!Diana M.