This is the second time I have ordered a truck from this location and both times they have modified my rental. Last time they sent me almost 20 minutes away to get a truck. This time they changed the size and time. When I got there no one was there. I will probably not use this location again
RICHARD W
MTI Auto Sales
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Clayton, NC 27520
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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A smaller vehicle as in a reg van would be helpful to rent. I rented the smallest truck, and it was overkill for the load. I worked in the moving field (household and mainly commercial) for 35 plus years so the larger truck didn't matter but maybe for some it would be a bit scary.
MICHAEL Crented a trailer and told the receptionist I only needed it until Wednesday. With snow in the forecast, I mentioned I might need to extend to Thursday. She said, "OK." When I saw the cost, I asked why I was being charged through Thursday when I only needed it until Wednesday. She explained that I was reserving it through Thursday, but if I returned it on Wednesday, I would only be charged for the days I used, and the unused day would be refunded. I signed the agreement and told her to expect it back on Wednesday. We returned the trailer on Wednesday as planned, but they refused to refund the unused day. When I called, the woman on the phone told me, "You should have only reserved it until Wednesday and added Thursday if you needed it." I explained that’s exactly what I had requested, but the receptionist insisted the reservation had to be made through Thursday, assuring me I’d be refunded for the unused day. Turns out, she lied. WOULD NEVER RETURN.
THEA BWe arrived after hours, so no personnel were there. The U-Haul website would not let me leave the personnel block unchecked, so I marked it "no" because it did not apply.
NICHOLAOS VVehicle was very dirty on the inside and there was something wrong with the truck. Struggled getting is started. Took 10 minutes for me to finally get it started.
RAYMOND H