We were charged additional $30 and nobody knows why. We have been given the run around on the phone. The location is very small and nowhere to park.thomas L.
Trailer Rental & Towing in Chesapeake, VA at Noble Automotive
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Chesapeake, VA 23321
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Return was made easy by the helpful staff. Would recommend.EDWARD M.
This location is situated on a busy two lane road and it has one entrance even though it is located on a corner lot. There are many cars and other equipment on this tiny lot. It is a dangerous location for someone returning a truck. Especially if its a 26 foot truck pulling a car trailer. I had to stop traffic both ways and back the truck and trailer on to the lot. Maneuvering around, cars, dumpsters, trailers and clutter. I don't think the average driver would have been able to back the truck and trailer into this location. I have driven a truck and trailer for years and that's the only reason I could have safely maneuvered this location. Don't recommend it for a novice driver.Gary S.
Get rid of the military highway crew they suck cocky assholeswilliam F.
Hard to get in. No room to park a 26 foot truck and had to drive down and extra block and turn around and get in lot. No room!Ken M.
I used the self check in to stay away from people and it just told me to go in. Paper said half a tank and was at 3/8. Truck smells like arm pit and ants crawling all over my legs while driving.Ricardo S.
The truck was infested with ants. During my drive to Richmond, I was abruptly attacked by a swarm of ants. Had to pull over to purchase bug spray. After spraying, I waited to allow the fumes to die-down and ride with the windows cracked in 95+ degree heat. I was able to kill most of the ants, but ants were still in the cab when I returned it.Gregory A.
Need to not double charge for the hold and then the actual amount. One should have fallen off.Carletha B.
Totally satisfied. Wonderful customer service. Would use again.STEPHANIE R.
Incredibly tight maneuvering that would be a significant challenge to anyone not experienced in driving larger vehicles. There is very little space to drive any vehicle here.Ross C.
The equipment we needed was ready & waiting. The gentleman helped hook it up & confirm all lights were working. Everything was easy & efficient.Samuel H.
Nothing. It is the best uhaul i ever used.Jean J.
The place was a mess they still asked for my drivers license number and other information I have provided earlier when I made my reservation. The parking lot was full of mud holes and broken up asphalt.William C.
Knowledgeable and efficient.Jerry B.
This was by far the worst experience I have ever had with any rental company. I reserved and prepaid for a 26' box truck and was given confirmation that that box truck would be at the location the next morning. When I called to confirm the unhelpful employee told me all he could give me was a 10' truck... this was after I received confirmation of my 26' truck at this location. I finally got through to customer service and they "found" an available 26' truck 1.5 hours away. I was give confirmation that when I showed up the next morning that truck would be available for mobile pickup... I showed up at 7am the next morning. No one was present. I waited on the phone with customer service until 8:15am. I was then told the 26' truck is not available for mobile pickup (This is after confirmation and driving 3hrs round trip). I was given a 20' truck (no refund, apology, or cost change) and sent on my way by 8:30am. I had movers sitting at my house for over 1.5 hours (which is labor that I had to pay for) because I was supposed to pick up my 26' box truck at 7:00am. I was only able to move a portion of my belongings due to this failure on UHaul's part. I will have to travel back across the state in order to move the rest of my belongings. To say I am frustrated and quite frankly shocked by this poor and unprofessional service would be an understatement. UHaul has failed to recognize and fix the problem they have been created.Jordan S.
Everything was greatRay T.
Easy access, friendly staff, quick in and out. Would go to again!Jonathon K.
The guy that took care of us was very helpfulMichael K.
Not a complaint but a dolly would be my only suggestion.Karina M.
Great customer assistanceshimon M.
The ratchet on the auto transport trailer I rented was extremely rusty. It hadnt been oiled at all and was hard to work with. Safety chains were not properly secured. And tire was visibly in poor condition when rented and David said â€œ it's fine, just needs some air â€œ and 300 miles later the tire blew.Janesha A.
Over charged, declined insurance charged me anyway. Rent fee twice smh. Both stores on airline were slow in customer service due to computer system failure. Hiring movers would have been the same! Never again uhaulKyla H.
Please get smaller key chain for key. Leg hit big device while driving n truck shut off while driving thru mountains. Was not good for me n my baby riding with me. Otherwise all was good.michelle C.
The ball connector device could be improved so that you are 100 percent confident that the ball and tongue are locked into place.Richard K.