No on-site parking available. Van exterior was dirty/muddy and had heavy cigarette odor.JEFFREYD O.
Trailer Rental & Towing in Chatham, NY at Richs Auto Service
(Distribuidor de U-Haul del vecindario)
Chatham, NY 12037
Services at this Location:
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 11 a. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Chatham, NY 12037
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Keep doing the same, very professional and friendly.ROBERTR G.
The 24/7 software ran EXTREMELY slow. Also, it took several trips into the service bay before the attendant told us to turn off the cell phone then reboot and try the process again. NOT mentioned in your literature. This return took almost 1 HOUR! A similar problem occured with a previous rental at another U-Haul location. Used U-Haul for convenience? Will travel a little farther for my next rental with a different company.Courtney M.
Rich always takes care of my needs quick and simple. Friendly service.ZACHARYJ D.
worked out good,good serviceDAVIDWARREN C.
3rd time I have rented from Rich and a great experience every timesusan B.
Everything was great. Very easy rental. Thank you!LIZF R.
I would have appreciated it if the owner of the shop had worn a mask in these Covid times. Other than that, the experience was excellent.richard D.
Rich the owner is very kind and courteous and this is and has always been my preferred uhaul station for all my moving needs. This is the first place I recommend when my friends are looking to move things.JASONN C.
Mr lanphear was very nice and made renting the van so easy.Glenn B.
Richie was there when said he would be. Great to start at 7:30 AM when everybody is sleeping. He provided good information regarding how to load my Corvette. I'd use this place again.claude J.
Your online drop off system sucks. Wouldn't accept my location from iphone and no way to manually input it. Without that, no way to complete the drop off process. Put on hold at your 800 service number for 10+ minutes then told â€œthere is a problem, call back laterâ€ and call ended. Never got to speak to a real person. Had to just drop key in return box and hope for the best. Terrible customer service from UHaul.BRUCEE W.
More info on restrictions when you use the on line sign in. I was late arriving and was locked out. Terrible system!Clifford G.
Rich was very helpful and knowledgeable. Good customer serviceJOHNWILLIAM C.
Rich is always very nice and explains everythingALAN S.
Clean, Friendly and very professionalVINCENTE T.
For contactless pickup you should make clear (where) the truck number is printed on the truck, and clarify it is not the license plate numberAdam L.
Very nice man..very professionalKEITHM A.
Thank youPatricia K.
After having a true NIGHTMARE experience using the poorly functioning U-Haul on line app at the Fairview Avenue location. I was rescued by Rich in Chatham location. He saved the day.MARGARETDANETTE K.
The app approval experience was poor. It took 25 minutes for someone to approve my rental using my smartphone. It was unclear when registering that the rental location would be of little help when choosing the digital experience.Matthew W.
Make sure when a truck is reserved for a particular location , make sure the truck is at that location. My location was changed and I had to drive a 3-hour round trip to get my truck and equipment.Russell D.
Next time, do not tell me to go to Chatham, then to Hudson, then to Lee, then back to Chatham. Worst experience everEdmund L.
I showed up after hours to drop off my UHAUL equipment and there happened to be a Uhaul representative there. He was very helpful with assisting me with maneuvering the truck and dolly to a better parking spot.Adelia D.
Was the truck clean? It hadn't been through a car wash, there was a ( spilled coffee?) stain on the console, Doritos and an empty soft drink can on the floor. I was only allowed to submit one photo. This location closed at 11AM. I began making phone calls to U-Haul shortly before that time to make sure that I would be able to pick up the truck at 2 PM. The original renter was also trying to get answers at the same time. There seemed to be some confusion , as different people at U-Haul gave us different answers. Rich was helpful in giving me the number for Dispatch/traffic control in Albany, NY. Eventually, when I tried to pick up the truck, Kim at that location gave me the access code for the key box after spending almost another hour entering and re-entering my info, numbers, etc. only to have my session expire multiple times and being told they couldn't verify my location (location services on my device were turned on.) I arrived there by 2PM and left there about 3PM. The process was difficult and time was wasted. We were told it would be simple to have an alternate driver pick up the truck for the original renter, who was over four hours away. After I picked up the truck, the contract was in my name. It would be great if you could get all of your personnel on the same page.David G.