The owner tried to blame me for chains hanging down and said we put the trailer back on wrong, when we never took it off. I told her it stayed on the whole time but she continued to insist I damaged the chains which she put on.... when she saw I had the protection plan she gave up, I guess. Crappy customer service and by her own words, didn't put the trailer on safely.
Alquiler de remolques y remolcado en Chapel Hill, NC en U-Haul Moving & Storage of Chapel Hill
¿Te mudas de o a Chapel Hill, NC? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Chapel Hill, NC 27517 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Chapel Hill, NC
Remolques de carga
Los remolques de carga en Chapel Hill, NC son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Chapel Hill!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Chapel Hill, NC 27517. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Chapel Hill proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Chapel Hill, NC y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Chapel Hill, NC en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Very prompt got me through quickly no issues
I am a frequent U-haul customer, and I'm so happy that I just discovered this location. I had so many complaints about the dealer closet to me... Vickers Rd is several miles further away but well worth the drive. This place is clean and efficient. Best of all, the staff is courteous, well spoken and eager to please.
Best u-haul location!
Nothing, service was excellent.
Your staff was terrific - friendly, helpful, fast
Colt was great, very helpful and accommodating. I commend Colt for a higher position in customer service.
Great customer service.
Charge half as much for miles. I'll look at every other option first because the cost/mile was so high.
Include ramps with the 6x12 trailers. Crazy that they aren't included with that step up.
U-haul rep claimed the ramp and gate at the back of the 6x12 open trailer is 5 feet wide. I asked twice and she was confident. In hindsight, I should have brought a tape measure. It was ALMOST 5 feet wide. I drove an hour to pick up an ATV and it did not fit. The ATV is exactly 5 feet at the fenders. So, I figured they may scratch a little, which was fine. But the wheels would not even fit through the gate, and the wheels are several inches narrower than 5 feet. The incompetence of this staff member and her pride in not being willing to say 'I don't know' wasted my entire day. Additionally, when we were at the location with the atv and saw it wasn't fitting, I called a local station to see if I could swap the 6x12 trailer for a car hauler. He wasn't sure he could and said to call 800gouhaul. I did and they claimed they could not help me because the order was placed online and they are just a call center. This lack of responsibility and empathy is unacceptable. I had corporate file a customer action form, but I don't think there's anything that can be done to fix the situation now.
Great customer service and well kept vehicles
family closes at 7:00 PM I arrived at 7:03 just as attendants were leaving the drop-off area they told me I had to use the website to return the trailer it would have been a nice customer service jester for them to process my return
I have used this location a few times in the past but unfortunately after the treatment I received from the manager, Precious Howard, today I will not be going back. She charged me a cleaning fee because she said the bed of the pickup truck was dirty. She said there was sand in bed of truck so I swept it out again and she said still dirty. Luckily a representative from corporate was able to view pictures and immediately submitted a refund for cleaning fee. Her lack of business etiquette was astonishing. From the moment I pulled up she had an attitude with me.
I used an online pick-up, but the signal of the phone was fragile. It takes a very long time to upload photos, and there was a very waiting time to get approval. The staff was accommodating, and another customer who chooses a traditional pick-up can get his truck faster than me. I regret to choose online pick-up. U-haul should prepare free wifi or mobile phone base station. Thanks.
I went to this location after another location did not have the equipment I reserved, and could do nothing to help me. The folks I talked to here were intelligent, friendly, and easy to work with.
Cameron was great, prompt and professional I would recommend your location to my friends and family. My experience was outstanding with all of your employees. Thank you Janice Kirkland.
Nothing - the facility is A+. I've used it several times over the years with great service.
The cargo van was brand new and the rental cost was competitive.
This experience was AWFUL from the begining taking over 40 minutes to pick up my reserved truck. Then when pulling out the ABS brake warning came on - I thought it was a false warning since the truck was a POS. Only had to go four miles round trip so I thought the U-Haul junker would make it. Was I wrong. Arrive at my moms house, turned off the truck, surveyed the items to be moved. Decided it would be best if I backed into the driveway. Hopped in the dirty junk-mobile and the POS would not start. Tried calling the rental place (two miles away) no answer.. Put on hold for 30 agonizing minitues thinking I was running out of time an watching my paid help get paid without having to load a truck. Called again, 30+ minutes of waiting, disconnected by U-Haul. Called again, 30 minutes and was able to talk to their disaster team who called roadside assist. Waited for one hour for the nice mechanic to show up. He could not fix the junker. Needed to be towed. - good thing it was empty. Disaster team back on the phone tying to send me to another U-Haul location 25 miles away....remember, I have no car as it is at the other location...2 miles away. She then found me a truck there! Amazing. Asked how do I get there....ready....she told me to call UBER! Ended up running to the location only to wait for 40 minutes again while they help a more-than competent person put bolts in his pod. Gets better, Precious had the gall to blame me for her POS truck and asked if I checked the battery. No, I did not check the f'ing battery B/C all lights worked, chimes were loud AND the mechanic said it was fine. Then she said you should have callled the location....I do for over 1.5 hours, they DID NOT pick up the phone. I want a refund.
Customer service was great. Truck and trailer were great. Price was right. A good experience.
2nd time I've hired from this location; 1st time double charge on my credit card, 2nd time over charged by $1.
efficient and helpful
It would have been nice to have cruise control on such a long trip, but that is a minor concern. It is understandable that a vehicle designed for moving things would not have that feature. The van itself was brand new and operated perfectly. The van rental was a good experience overall.
Very helpful staff. Easy pick up.