Truck was under a 1/4 tank and it was filthy. I had to sweep out the cab and it desperately needs a deeper clean. My couch was stained black from A cushion hitting the ground. Overall poor experience but the guy was nice.
Joshua L
Franklin Auto Masters
(U-Haul Neighborhood Dealer)
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How U-Haul Reviews WorkThat particular truck shifted gears ;hard" in my opinion at low speeds. I brought the truck bck after closing so was unable to mention this to the franchise operator.
Don SI was told before returning the vehicle that I should fill the oil, and we did that as requested. We were also told that the $63 oil expense would be deducted from our final bill. However, when the payment was processed, the full amount was charged to our account and the $63 was not deducted. I’m disappointed because we followed the instructions given to us, but the agreed $63 deduction was not applied. I would appreciate it if this could be reviewed and corrected.
ABHISHEK RYou guys are excellent
Ravinder GVery bad location. The milage was wrong on the truck. I took pictures and call right away from the lot. and the persons was very rude told me that I’m a fucking liar and wouldn’t come look Milage on my contact said 90279.5 And actually was 90297.5 Drove 9.3 km =5.779 mi Final total milage was 90303.3 i got charged for 18 miles more then I should We I returned the unit the owner of the shop was yelling and swearing. Worst experience I’ve ever had with U-Haul.
WILLIAM V