Comentarios del cliente para Franklin Auto Masters

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Franklin Auto Masters

Grado total:

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PETER T. en

Grado:

service was quick, no issues at all. Good Job !

Alexander F. en

Grado:

The people at the location was very nice to work with. There's an issue with the online booking system getting the right information to the vendor when picking up a truck that needs to be fixed. There's a clear disconnect. I did like the pictures sign in when picking up the unit. There's less data heavy ways of doing that and I think that should be taken in consideration as not everyone wants to upload half a doz pictures on there data plan.

Richard T. en

Grado:

El cliente no dejó un comentario.

joanne P. en

Grado:

Very helpful

Jenna C. en

Grado:

Make sure the man working is aware of mobile pickup. He didn't know what I was saying, thought I worked for uhaul and if not for someone calling him to confirm my pickup at the right time I wouldve been there a while.

Blair S. en

Grado:

There was not an appliance dolly or moving pads in the truck. Had to go buy a dolly on the way.

ramona C. en

Grado:

Very enjoyable experience. Owner very courteous and helpful both at Cambridge pick up location and Belleville drop off location.

Melanie S. en

Grado:

El cliente no dejó un comentario.

Melissa M. en

Grado:

Again so simple super easy. Called my just before to give me directions. Quickly processed and stuff very friendly. Easy and nice. No improvements needed!

Spencer A. en

Grado:

First of all if you open at 8am be at work for 8am not 8:20am. Have someone working the counter that has even a ‘general’ idea of what they are doing and how to use the system. Between pick up and drop off almost 2 hours of my time was wasted for nothing. Online my rental was $129.00 for a 26ft truck for 2 days and 451 miles. I show up to pick it up and he tries to charge me a total of over $800 and only for 250miles. Luckily the district manager was there and fixed it all for me but not until after over an hour wait time. I then return the truck and the 250miles was still in the system instead of the 400+ that I agreed to. Nightmare especially when trying to set up my moving day.

Lisa G. en

Grado:

Everything was great. Thank you U-Haul.

Steven B. en

Grado:

El cliente no dejó un comentario.

Michelle B. en

Grado:

El cliente no dejó un comentario.

CHRIS D. en

Grado:

El cliente no dejó un comentario.

WILLIAM G. en

Grado:

Moved the pickup to this location and did not tell me. Same thing happened to another renter we both went to extreme car rental and were directed here. Wish you told me ahead of time. A real waste of my time. Guy at Franklin was nice enough but prefer the other location which I have used before

Roman B. en

Grado:

El cliente no dejó un comentario.

Derek S. en

Grado:

El cliente no dejó un comentario.

Aniruddh V. en

Grado:

El cliente no dejó un comentario.

Andrew G. en

Grado:

Fix your issues about refunding me my deposit

wayne H. en

Grado:

El cliente no dejó un comentario.

Rory F. en

Grado:

El cliente no dejó un comentario.

Geoff M. en

Grado:

El cliente no dejó un comentario.

janet P. en

Grado:

El cliente no dejó un comentario.

Emilio T. en

Grado:

El cliente no dejó un comentario.

Alex S. en

Grado:

Great service

Masood K. en

Grado:

El cliente no dejó un comentario.

koreana K. en

Grado:

El cliente no dejó un comentario.

Jaspal S. en

Grado:

UHaul website was very slow , need to improve software , system was down.. but location guy was very nice..

TERRY S. en

Grado:

I booked on phone for a 20' truck with a dolly I got neither they gave me a 15' van and told me they had no other equipment such as the dolly.

Jerry S. en

Grado:

El cliente no dejó un comentario.

steve D. en

Grado:

El cliente no dejó un comentario.