The cash register employee had to use her own phone to do the transaction. She was not trained on how to do that. She did not even know how to use her phone well. It took two HOURS to get through the transaction and I had already done everything ONLINE beforehand. Then, the truck was parked in mud and clearly stuck in the mud. No professional help. The clerk at the convenience store just shrugged her shoulders. I had to accost two customers who were kind enough to use their chain and truck to pull the UHaul out of the mud so I could use it. Not a good experience. It cost me three hours of time that I needed to be using the truck, and I also was paying movers to do nothing for three hours waiting for me to bring the truck to be loaded. Not good. I will not rent a UHaul from this location again.
Allison F.
Buckhead Sunoco
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Buckhead, GA 30625
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Very helpful staff
Jennifer B.This was an original reservation from uhaul on broad st. in Greensboro GA. They changed it to pick up the trailer in Buckhead because they didn't have one in Greensboro. Not a problem and I said I would do that. When they told me of the change, I asked “where do I return it. They told me Greensboro. I asked if I could return on Sunday and they said ok, just park it on the lot. When I picked up the trailer in Buckhead I told them this was originally a Greensboro reservation and they told me to return it to Greensboro. I did that on Sunday. I get a call today that I returned to wrong location and if I didn't come and move it to Buckhead, I'd be charged an additional $130. I have now done that. I was instructed by everyone I spoke with to retur to Greensboro. I did exactly as instructed but I'm the one out $130 or my time to fix “your mistake. It cost me $150 from my work to solve “your†issue. Who do I send my invoice to for what it cost me to correct something that I had no part of in making? Jon Erwin
JON E.Great customer service. The woman who handled my return truck was terrific. Very friendly and efficient.
Horace T.We did mobile check-in but had to go inside and get the key the girl had no idea what was going on she freaked out when we said we were here to pick up a truck. The back of the truck was not clean I did the check in my husband checked it but did not let me know that it was not clean it had not been swept out or anything we had to do that ourselves. If I had checked I would have taken a picture he didn't know.
MARK A.