Payed for a dolly and the dolly was not put in the truck. It was a very Inconvenience for me. I had to go try and find one to move with. I had got to my moving destination so this was difficult, Now I'm charged for extra mileage because of this.Kathy M.
Trailer Rental & Towing in Broadview, IL at U-Haul Moving & Storage of Broadview
Broadview, IL 60155
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Broadview, IL 60155
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly staff very courteous great experienceELOISE S.
I may have left something in the trailer and I cannot get a hold of anyone. It should not take an hour on hold to talk to someone at a small location. I saw how busy it is, I know someone can answer the phone. Now I have to drive 15 miles out of my way to talk to someone in person instead of just a two minute phone call. Ridiculous.Miles K.
I had a 24/7 truck rental that was boxed in and I had to wait an hour for the store to open so that I could leave the lot with my rental. Was on hold with customer service for 45 mins trying to arrange for a different truck that was accessible. Nobody picked up. So I sat in the lot stuck for the first hour of my reservation.Matt D.
Just clean the driver seat better and smell not fresh when you get in to the truckMOHAMMAD M.
Hinges and mechanical parts of the towing trailer were rusted and difficult to maneuver. Employee saw me coming back to return the towing trailer 7:20 and he told me that he was closing at 7:30 so I came back 10 minutes earlier to return it, by the time I walked to the office he had already left I don't think this location knows very much about good customer service.MARTIN R.
Rented a tow trailer . It was malfunction and broken . Not stable to tow after leaving for one way bouncing around and fish tailing broke my windshield. And I had to drive 1200 miles speed limit 35 to 45 mph. All the way to TX. With emergency flashers on. Stressed out and upset through this ordeal and by the time I got to Arkansas they were by appointment only for help and they would not help me with the tire harnesses to secure the tires . And now I have a crack windshield. Very disappointing I couldn't even get road side service there were noneDonna S.
Customer serviceTAMMY S.
I had a problem with the after hour check in I am a 71 year old man that not good with computerTHURMOND W.
Person working at the time was rude, when I called to make reservations the the person was very pleasant and speaking with her I would recommend the to U Haul you equipment was not up to part the truck was shaking very bad it seem as if it was pullingKIMBERLY W.
The manager came off really rude and disinterested when I asked questions. Additionally, he provided absolutely no help as I expressed my lack of knowledge. Next time, I will definitely use another location. I prefer some level of customer service.ANGELA M.
Even though I had a reservation, my truck and extras were not ready when i got there. Truck door was frozen and truck was covered with snow. That would have been fine, but my brother had to clear all of the snow off of the vehicle and get the door open. We were told that Uhaul did not have a brush or snow scraper to clean off the truck, and never offered to clean the truck once I retrieved a snow scrapper from my own car. He just walked away. And the tech took so long bring the pads and dollys to the truck, we were there about 35 minutes just trying the get the truck ready to go (on our own). 35 minutes of my rental time, of which I was charged for 2 days?!!!?? I have used this location before, but never had an experience like this one!CRYSTAL J.
It snowed 10" two days ago. The trailer was filled with snow and I had to shovel it out when I got home. That's unacceptable.DANIEL K.
The service was excellent!!!Daisy T.
The staff made it very easy to pick up and return the rental truck. I was a little surprised that none of the staff had masks considering we are still in the middle of a pandemic. Of course, we did, so I guess its to each his own.ROBERT M.
The truck was warmed and ready when we arrived. Overall, excellent service!JUDY B.
try not to smell like weed when your customers arriveFIORI M.
Upon arriving the truck share would not work. The employees did not greet us upon entering and was rude during the interaction of getting the truck. Worse experience at any uhaul. Extremely poor customer service!Sharice B.
With online reservation the process of picking up and dropping off the vehicle was quick. The vehicle was ready to be picked up at the scheduled time.James L.
Start by keeping the quote i was told over the phone iwas quoted one price for insurance over the phone and when I got to the store it was another price I don't agree with the price I had to pay when I brought the van back 120 dallors to me was to much and I brought back the van early this will affect how I use your business next if I don't receive some kind of refundKENNETH D.
Everything was fine. The young man at the counter was a pleasure to work with.Angelic J.
the staff were friendlyCarmen T.
Quick and easy process online.Brad T.
Great customer serviceLC D.