Yesterday was the worst experience of my life. What was suppose to be a happy and exciting day of moving turned into a very stressful day, put me hours behind. I struggle with anxiety and honestly it was not good for my mental health. I would not say uhaul is a bad company as a whole but y'all certainly need to do something about that location. They are bad for business!!! I had a hard time locating a truck to move so I called 1800GOUHAUL and someone booked me for 12:30 at this particular location. I get there at 12:20, place looked deserted so I thought well I'll sit here and check in through my phone, thought to myself maybe they went to store or something, or someone will pull up and help me get the key. No one was in the office and no one ever showed up. A little after 1 I went over to the next store right by Fultondale high school which I had already been there once but the sweet lady didn't have anything for me. Her name was Brooke which by the way she deserves major recognition from you because she was so awesome. She called the guy who run industrial park mini storage, he never picked up or responded to her text. She even called the customer service line for the particular area and they weren't any help. So she called traffic, somehow got directed to Georgia traffic so they got her connected for Alabama waited on there forever so when someone finally picked up Brooke got hung up on so we had to wait again to get someone. Get someone, they converted me to that share crap, I go back to industrial to get truck, get there to try get key they tell me online I need to call, I find out I owe money from 2018 which someone could have said over the phone but hell I couldn't even recall why but whatever I resolved that, finally get the key after 20 minutes of bs from that, ok so now it's after 2 and my help was held up because they had their own plans for that day. You guys need to get that location under control because I was told this happens a lot. Signing off as a very unpleased customer!!!
Alquiler de remolques y remolcado en Birmingham, AL en Industrial Park Mini Storage
¿Te mudas de o a Birmingham, AL? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Birmingham, AL 35217 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Birmingham, AL
Remolques de carga
Los remolques de carga en Birmingham, AL son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Industrial Park Mini Storage!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Birmingham, AL 35217. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Industrial Park Mini Storage proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Birmingham, AL y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Birmingham, AL en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Military discount would be nice
Clean Vehicle !!! It was in horrible shape. Smelled Horrible. Whom ever that had rented Vehicle before me totally ruined the Truck. It was a Bad experience. The Customer Service person said people had not taken care of that Truck.. Never want to use that location again.......
Store hours not convenient for everyone. Seems the operator is having trouble with homeschool and work.
She over charged me the mileage she add wasnt right
Friendly service, truck was there waiting on me, easy check in/out. Truck was clean
Nothing could have went better. I was met on time and was on my way in 10 minutes. I would definitely rent from this location again.
The owner went above and beyond to make our experience the best it could be. The online rep tried to send us alot further away to pick up a truck so before we could go get the truck the owner(Phil) called us and accommodated us to a truck on his lot that was 15min closer to the house. He made sure everything in the truck was cleaned and he explained everything to us. We would use this location again and again so thanks for the GREAT experience. Also checking it back in was a breeze. 5?
Great customer service.
It was quick and easy
When the customer is checking in/out online, uploading pics, and entering information about the truck, then there should be a discount applied since they are doing the work of the employee.
The check in at the location was poor. Nothing was shown on the truck to us. The truck fuel was on empty, not 1/4 as the contract stated. The person working the location was wearing tshirt and pajama pants.
Drop off was quick and the staff is very helpful!
They changed my location at the last minute Charged $1 a mile for a location that was further out Both customer service reps were rude and no help at all After filling the gas back to the line the guy who I got the truck from kept saying I did not put enough gas in it The truck was raggedy
James was very nice and easy 2 work with. I would recommend this UHaul to any and everyone I know that needs one because of him and his amazing attitude
The staff at this location were professional, friendly, and quick to help me get the truck I needed to complete the equipment move I needed that afternoon. They answered all my questions, and were very helpful. I would, and will, gladly recommend them to friends and family who will need truck rentals in the future! It was good doing business with them.
I am not HAPPY with being charged 103.28 for a trailer that we literally used for 7.5 hours!!!!! That is a bit crazy for using a trailer for 7.5 hours, I understand paying for 1 day but this is crazy!!!!!
The guy was kind of rude and the tail light of the car transport wasn't working. I didn't have time to get another one due to being on a tight time schedule, so we had to drive cross country with one tail light.
Customer service excellent!!!
Customer service excellent!
Excellent choice for what I needed with expedient setup and drop off. I'll definitely recommend to friends.
Pickup truck was in nice shape. Both Philip and Scott were easy to deal with. Gave location average score for condition of the "office". That refects on mgmt/owner. I would rate employee interaction as excellent.
i was treated bad at this location i will never go back there