There is nothing you need to improve on. I love that this location carries the cargo van in my area. It’s Alston easy transaction. The van I got this time had a camera .
MICHELLE F
Smart Storage Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Benton City, WA 99320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Anthony and Beau were extremely helpful.
Debra HGreat service
Abraham WNot impressed this time. I reserved a trailer for one location, and was contacted the day before, but no message was left. The evening before I received a text that my trailer would be available 30+ minute from here I had reserved it, for a 5:30 pick up. Further, I needed to get it picked up before 5. So, an extra hour drive, plus needed to get there well before the time I had reserved. I asked to return the trailer to a location closest to my house. I was told that the return location was set, and I would have to take it to that location, 20 minutes further than the location close to my house. Another 40 minutes' drive time. No offer of compensation was made for the 1 hour and 40 minutes of extra time I had to put in, not the extra miles I had to drive. The best the employee could do was apologize and say it was company policy. Next time I have to rent a trailer, I hope another company will treat me better than this one did.
Rene EThe gentleman working here was by himself and still managed to quickly take care of us and help other customers.
Jennifer S