The gentleman running the store was very rude and wanted to hurry up the transaction. Insisted on signing document without letting me read it and then insisted he needed to leave@9am. Business hours were 9-1 on Sunday. Equipment was fine but customer service was severely lacking at bestRachel S.
Trailer Rental & Towing in Bath, NY at Bath Mini Storage II
(Distribuidor de U-Haul del vecindario)
Bath, NY 14810
(@ May St)
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: 7 a. m. - 10 a. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Bath, NY 14810
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The owner? was rude and abrupt. We had a pick up time of 8am on a Sunday (with hours stated until 12:00pm) he called and left a message stating that he was closing by 9:00am whether we were there or not literally within feet of pulling into the driveway. He was equally rude during drop off. Some people are just that way, but a little customer service goes a long way.Randy A.
Rental process was smooth and easy. Manager was professional Good job ðŸ‘ðŸ¼Pat G.
First time renting a uhaul. Great first experience. Got the job done quick and easy. Will use this service again.Kayla B.
Manager was extremely rude. Barely gave us 30 seconds of his time but expected us to be early. My reservation was for 9 o'clock and he called me at 7:30 AM and pressured me to get there early. I arrived at 8:57 AM. Pointed to our truck, and left us to figure everything else out, and left the promisesJohn M.
Mr Sincerbox was very nice and professional. There was nothing you could do to improve service. The truck was clean and reliable. Thank you again for your service Mr Sincerbox.jennifer S.
Uhaul personnel was very knowledgeable and tried his best to make sure I was happy with my rental even though the mistake was on my end.James M.
My pick up in Bath was very quick and the gentleman was very polite and helpful.Cassie W.
Get some covered trailers to rent on your lotDOUG H.
Always very helpful! Thank you!THOMAS W.
Even though I did not get there until after the Sat noon pickup, the Uhaul man returned to assist me!Aileen F.
John wasn't in the office that day but came in within 20 minutes for the rental. Immediate availability was key when our truck broke down during a move. The 15' box truck rental might have been better than multiple trips with a pickup regardless.MATT D.
We are always so appreciate of the friendly service we received at Bath Mini Storage. Thank you for always helping our moves go smoothly. We appreciate you!!JON D.
The gentleman is a complete a**hole. Very rude and grouchy.AUTUMNLEA E.
Truck needed 2 new tires and the Auto transport needed a new tire.Shawana P.
The man at the pickup location was in a hurry and entered the wrong destination... when I went to return the trailer, it was suppose to be returned 3 hours away from the correct destination and a day earlier than what the man said to me originally. After waiting on hold for 27 minutes, the issue was resolved (I thought). I specifically asked if I would be charged for the mans mistake and the representative assured me that I would not as long as the trailer was returned by 5pm. We dropped the trailer off at 4:34 (I have the time stamped photo). I wake up to a $30.24 charge on my credit card for late return. I am not pleased with this experience. Another 23 minute call to U Haul and the issue is still not resolved. I rent uhauls quite frequently for getting supplies when it's raining. I will no longer be utilizing this company.Lydia B.
The man in the store could of been more friendlyMindy R.
Everything went great - fast service and the truck was ready to go!Gregory D.
Customer Service at this location is below 0. I do not recommend anyone to interact with the person who runs this office. Really bad service.....Alejandro O.
The gentleman who helped me couldn't have been any kinder or helpful. Excellent service.Donna S.
Very helpful!! Pleasant to work withkaren L.
No complaints. When I arrived the vehicle was ready, and gassed up. When I returned it there was no issue.PAM C.
The trailer was clean and the fellow that waited on us was friendly. However, the back tire on the passenger side had a slow leak. The problem was mentioned at pickup time. Air was added to the tire but it didn't hold. The tire went flat and cost us half a day of time to get it fixed.AUDREY R.
Nothing-very accomodating to our needs.STEPHAINE B.
Window was down, interior was wet, stunk like animal poop and rain. The truck itself pulls badly when driving.Katherine W.