The truck had a transmission problem and then they charge me up front, and then when I return the trunk, they charge me an additional hundred and fifty.Give me the truck with no gas.I put gas in, return it with a little bit of gas
BENITO V
Wami F&F Auto Sales
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Austell, GA 30168
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Did not put my dolly in the truck from my order.
NICOLE GMy overall experience with U-haul was Poor. I would not recommend U-Haul to anyone. My reservation was changed to another location at 8am. Which gave me enough time to arrive on time at 9:30 for my original reservation time; however, the key was not in the lock box. The owner showed up 30 minutes later and was slow to get everything resolved.
Atahsia SDon’t let anyone else go to this location. When I arrived the person who was supposed to help me wasn’t there. His brother called him. He said he was on the way and it would be 20 minutes. We then did the rental over the phone and he said he would be there. I waited. After a while I asked the guy (brother) if he was coming. He called him back via FaceTime and he was home on his sofa. He said ask my brother to help you. I tried to hook up the trailer myself but due to its location I couldn’t get it high enough. I went back inside and asked the brother for help and at first he said no. When I told him I couldn’t pick it up high enough he said ok. We got it hooked up and I had to do the chains because he had no idea. I was very disappointed in U-Haul since I had this type trailer reserved two weeks prior from the store where I always rent from U-Haul called me and changed to the place that I picked it up from. Very disappointed
Peter CHorrible experience with the app... 45 minutes to pick up the truck and 3 calls to assistance and the worst part... you charged me 60 dollars extra because I return the truck 30 minutes late! Never again with you!!
Jose M