The customer service was always very helpful and kind. I used this facility twice and wouldn't hesitate to use them again.
Renae O | Experiencia generalBudget Store and Lock BD 2
532 Jenna Drive, Brodheadsville, PA 18322Comentarios de clientes
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Cómo funcionan los comentarios de U-HaulThe customer service was always very helpful and kind. I used this facility twice and wouldn't hesitate to use them again.
Renae O | Experiencia generalIn our 3 years of dealing with Budget Store and Lock Tammy has been fantastic! We had one change that helped us and another customer and Tammy made it happen quickly! Thanks to them for maintaining great facility’s.
Jeff S | Experiencia generalEveryone I dealt with was friendly and courteous. When my door spring broke it was fixed quickly by the staff. I could not have been happier with them.
DONNA M | Experiencia generalI’ll definitely used this location again, if I ever fall in need to use another one in the future. Thanks for giving my possessions a safe place to be.
Darvel Y | Experiencia generalIf someone moves out early they should be pro rated for the time not used if a person removes their belongings and lock early it is still thiers till the last day of contract unless stated in the contract for such things or they notify your facility that they are moved out.Assuming is not good business practice and can causes issues with coustomers.
Ralph J | Experiencia generalI had this unit for a friend who was over seas in the military, he just got back so we went and got his stuff all out, it was April 5, 5 days into the month I asked for pro rate because I paid gor the whole month already, I was told no when I've been prorated other times in past with other unit, I rent alot of machinery for my business like 50k-110k machinery and I always get prorated for rental that I didn't use! Not a happy customer!
Jesse N | Experiencia generalTHANK YOU, IT HELP OUR NEEDS & MADE OUR MOVE EASY.. NICE PEOPLE . THANK YOU AGAIN, DENNY
Dennis H | Experiencia generalThe entire process of obtaining and keeping a storage unit was easy-going. The Manager at the Brodheadsville location, Tammy was great and always helpful!
Felix L | Experiencia generalThe manager was great, she made the process painless.
Darrell R | Experiencia generalUsed while we were in the process of moving. Great facility, neat, clean, well lit at night. Staff was great to work with. Will definatly use you again if we need another unit in the future.
Rebekah A | Experiencia generalIf I ever need a storage place Again this is the place!
Elizabeth K | Experiencia generalProfessional business!!! Highly recommended.
Martin V | Experiencia generalThey provided superior customer service from start to finish! The move in process was fast and efficient. On Saturday, move out day, I contacted them to let them know I would arrive at 3pm to move out ; 2 hrs before closing time. Things that day occurred that delayed me getting there on time. At one point I called them to let them know I would be late for 3 pm. When I knew I was not going to get there by closing time I contacted them. The associate asked how late I would be. I told her I didnt know because I was stopped on the hi-way due to an accident ahead. I told her how far away I was and that if I hadn't been delayed by the accident ahead i would be 15 minutes late. After a short conversation..the associate said..it sounds like you need a break after the day you've had. Don't worry Mr , ill be here when you arrive. Travel safely. Ill see you when you get here. I arrived 45 minutes after closing time. She was very pleasant and professional. She allowed me to take 45 minutes of her personal time to commit herself to superior customer service. I will recommend this storage facility any time I get the chance!
Phillip M | Experiencia generalAffordable, clean and very friendly staff! Even helped us out when they were closed for the holidays!
Christina F | Experiencia generalProp manager was very kind. They worked with me well. Thank you
DAN R | Experiencia generalMy wife and I were very pleased with the storage facility. The staff was very nice and helpful. We would recommend this facility to family and friends if the need one. Thank you for all that was done
Paul S | Experiencia generalThe people at this facility or kind courteous and always ready to help. I've used this facility on several occasions and I keep coming back there even though I live in Easton.
KATHLEEN L | Experiencia generalAll went well.
Chester G | Experiencia general