We never even got into facility. Gate locked with no access available. It was not a two story facility as indicated on the receipt. I had no one to contact to assist me late at night to find out if we were in right place. We are to get a full refund. We had to find a hotel to stay in since we couldn't unload our belongings so there was an extra cost to our booking. The girl that booked it seemed nice, still awaiting refund or cancellation of charge. Hard to find 232 twin church rd down a tiny little road!
Vicky C. | Overall ExperienceGreat Value Self Storage
232 Twin Church Road, Bean Station, TN 37708Comentarios de clientes
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- 4.5 Average Customer Rating
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We never even got into facility. Gate locked with no access available. It was not a two story facility as indicated on the receipt. I had no one to contact to assist me late at night to find out if we were in right place. We are to get a full refund. We had to find a hotel to stay in since we couldn't unload our belongings so there was an extra cost to our booking. The girl that booked it seemed nice, still awaiting refund or cancellation of charge. Hard to find 232 twin church rd down a tiny little road!
Vicky C. | Overall ExperienceWhen the time comes again when I need to store my boat close to the lake you better believe I'll use you guys. Thanks for everything. If anyone asks me for a storage close to Cherokee lake. I'll send em your way.
James S. | Overall Experienceconstantly arrived to the facility with the gate unlocked and wide open. My unit and belongings were never affected, but still not something you want to see. It served it's purpose for the time I need
kyle r. | Overall Experience