When I first moved in, there was some trash left in the unit, nothing major, a hanger, and ripped paper. It also needed to be swept, otherwise it was good. Would be nice if there were some office hours on the weekend, even a half day Sat or something. For those that work full time there's no time to get in and sign paperwork without having to leave work early. I almost went somewhere else for that reason.
Melanie P | Experiencia generalGreat Lakes Real Estate Holdings, Lc
3530 East Ellsworth Rd, Ann Arbor, MI 48108Comentarios de clientes
Unidades disponibles (todos los tamaños son aproximados)
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Opiniones de clientes verificados
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Cómo funcionan los comentarios de U-HaulWhen I first moved in, there was some trash left in the unit, nothing major, a hanger, and ripped paper. It also needed to be swept, otherwise it was good. Would be nice if there were some office hours on the weekend, even a half day Sat or something. For those that work full time there's no time to get in and sign paperwork without having to leave work early. I almost went somewhere else for that reason.
Melanie P | Experiencia generalI would recommend this storage facility to anyone looking for safe protection of their belongings.
LAURETHA W | Experiencia generalI would like to thank this bussiness and Lori for their help and kindness. I appreciate them keeping my items stored in a clean safe environment. My service from start to finish was absolutely wonderful. This has been a pleasant experience for me and I plan to recommend this bussiness to others as needed. Thanks for everything! Thanks, Maria Biggs
George P | Experiencia generalI had a really bad exp. Uhaul because me a unit was available that I learned was NOT available when I arrived at the site. Fix this error to ensure future customers have a good experience.
Florence N | ReservaciónGreat experience. Easy to move in-n-out. Staffs were friendly and helpful.
youkyung k | Experiencia generalGreat storage company
Shantel F | Experiencia generalLori at Offsite was super helpful and made the whole process of renting really easy. I was so grateful for her help, friendliness, and flexibility!
JENNIE A | Experiencia generalWasn’t available during office hours on Friday. Wasn’t available to call on Saturday. Still have not been able to move stuff into storage
Jayson J | ReservaciónI accessed my unit three times in the four months I rented there. The main gate was always unlocked, wide open for anyone to enter. Don't expect any proactive communication from the office either.
SARAH B | Experiencia generalI have not moved in yet but thank you for the friendly and efficient processing of the paperwork. I will be contacting you soon about navigating around the timing of the driveway repair.
Lori W | ReservaciónGreat
AGUSTIN S | Experiencia generalOlder facility, but we'll managed and maintenaned! All above questions are 5 out of 5 yes!
BRIAN W | Experiencia generalthe process although short was super easy and the staff was very helpful.
SCOTT W | Experiencia generalI was not able to rent there because I needed temperature controlled, but the staff was very helpful!
Catherine W | ReservaciónGREAT customer service. Took few minutes to sign the papers. easy access and clean storage unit.
Hussein S | ReservaciónThe outside lifting doors could be better cleaned and maintained. Many spiders and eggs sacs on the sides, inside and along the bottom of the door to A34. Spiders everwhere! Brought some home :-((
suzanne m | Experiencia generalThe website was easy to utilize and the staff were really nice
Terran O | ReservaciónGood service: I would definitely use your facility again if need storage
FLOYD V | Experiencia generalUnit was really easy to access- there are two types, interior and exterior. Interior requires you to go down a short, narrow hallway, bigger furniture was tough. Poor lighting
NAVEED I | Primeras impresionesCustomer service was not great but worked, first card did not work for check in and had to get another after watching the alarms go off once first. Unit had a rat trap in it, unclear if an issue yet.
Privacy R | Primeras impresiones