Comentarios del cliente para U-Haul of Coralville

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Coralville

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Carlos G.
Grado:

El cliente no dejó un comentario.

PAUL V.
Grado:

El cliente no dejó un comentario.

Brandon E.
Grado:

I received no hitch pin, and instead of diagnosing the light issue the person pointed fingers at the wiring! Since the wiring is vehicle specific! And is is literally plug and play + a power wire, I took the trailer back to the shop that installed the hitch and wiring and properly diagnosed the issue and found out it was a bad curt module, I then put in the new harness etc, and it worked properly!

Cheryl S.
Grado:

El cliente no dejó un comentario.

Jiatao D.
Grado:

El cliente no dejó un comentario.

Jennifer P.
Grado:

Excellent location have used you for both business and personnel rentals. I Would like to suggest a Rewards Card or gift card incentive. At my work we give away a $10 gift card every other month to member's for Walmart. Target or Amazon.

jennifer W.
Grado:

Thank you so much for your services!!!

Dan H.
Grado:

El cliente no dejó un comentario.

Add B.
Grado:

El cliente no dejó un comentario.

Gary H.
Grado:

El cliente no dejó un comentario.

Timothy R.
Grado:

El cliente no dejó un comentario.

Jeremy L.
Grado:

Associate was mechanical, robot like when speaking with us. He had been very well rehearsed. Could have been more personable.

Maureen H.
Grado:

El cliente no dejó un comentario.

candice K.
Grado:

El cliente no dejó un comentario.

Nicole S.
Grado:

El cliente no dejó un comentario.

Mahmoud L.
Grado:

The tank was full but but minutes after I drove it, it went to a little above 3/4 of a tank. I filled it up with almost 11 dollars and the tank went past full. I only drove it 16 miles which doesn't add up to 11 dollars. I ended up paying for my gas and the previous renter. I couldn't prove it because it looked full initially. The gas meters need to be fixed.

Emmett F.
Grado:

Helped top of the air in my van tires prior to hooking up the trailer! Really went the extra mile for me!

Jessica G.
Grado:

El cliente no dejó un comentario.

Jon A.
Grado:

El cliente no dejó un comentario.

David H.
Grado:

El cliente no dejó un comentario.

Carl F.
Grado:

El cliente no dejó un comentario.

Lawrence K.
Grado:

El cliente no dejó un comentario.

Brock B.
Grado:

El cliente no dejó un comentario.

Cesar M.
Grado:

Great service!!

Frank J.
Grado:

El cliente no dejó un comentario.

Jun D.
Grado:

El cliente no dejó un comentario.

Cesar M.
Grado:

El cliente no dejó un comentario.

Darlene B.
Grado:

El cliente no dejó un comentario.

David G.
Grado:

I had to wait forever when I went to get it. The guy in charge was “in the middle of something” at his desk. But then, someone came in to pick up and he took care of him. A person is more important than paperwork. If he was done with it, he should have waited on me first. Otherwise, everything was above average

Tucker R.
Grado:

Ensure the correct rental rate is entered

Bradley T.
Grado:

The UHaul that I rented was the worst ride in any vehicle I have been in. The shocks need replaced. Their computer system also was working correctly and they could not use my credit card. Thankfully I had cash in my pocket to pay and put down the deposit. Dan/Daniel was the person that helped me and he was very nice and helpful. I don’t think he was part of the problem, but he also didn’t have anyone that could help him fix the computer/credit card problem.

Thomas S.
Grado:

El cliente no dejó un comentario.

Maxwell L.
Grado:

I had to wait a long time for service considering the store was empty. The 2 employees were busy helping people on the phone. When it was my turn to be served, the person who helped me was pretty rude at several points during the interaction and made me uncomfortable in general. He treated me like I had done something to annoy him or like he was expecting me do something stupid with the rental. His name was Caleb and honestly made me feel pretty bad. Based on this experience, it is very likely my first rental from uhaul will also be my last.

dennis J.
Grado:

El cliente no dejó un comentario.

Jonathan C.
Grado:

Caleb was a great help!

Robert N.
Grado:

Maybe be open earlier on Sunday.

Joe G.
Grado:

El cliente no dejó un comentario.

Whitney F.
Grado:

Making the reservation online wasn't very good. It kept saying i made a reservation for an item i didn't even click on or ask information about. Online it kept saying i put 4pm as drop off/return time and i didn't even put a time down because I was unsure.

Charles O.
Grado:

All employees very helpful and upbeat! Great experience!

Cesar M.
Grado:

Samantha was very helpful with all my questions

Kandi K.
Grado:

Very professional employees that helped us

Heschel C.
Grado:

El cliente no dejó un comentario.

Regina P.
Grado:

Great customer service thanks keep up the good work

Victoria H.
Grado:

El cliente no dejó un comentario.

Shyla M.
Grado:

El cliente no dejó un comentario.

Kathryn L.
Grado:

Fast and friendly service. Drop off was a breeze

Cesar M.
Grado:

Great stuff

James E.
Grado:

El cliente no dejó un comentario.

Mary H.
Grado:

The app for pick up is really horrible. Slow as then wouldn't confirm me and I had to go into the store anyway. The guys in the store were incredibly helpful. The app was a useless waste of time.

Richard J.
Grado:

Staff were very helpful, professional and a definite asset to Uhaul.

Theodore S.
Grado:

Excellent service.

Michael P.
Grado:

The truck needs new windshield wipers

Deborah B.
Grado:

El cliente no dejó un comentario.

Miranda V.
Grado:

El cliente no dejó un comentario.

Kristi C.
Grado:

El cliente no dejó un comentario.

Michael H.
Grado:

El cliente no dejó un comentario.

cory B.
Grado:

El cliente no dejó un comentario.

Cesar M.
Grado:

El cliente no dejó un comentario.

Tracy M.
Grado:

Even though equipment was forgotten on their end, it was a good experience. They even offered to bring the item to us.

John W.
Grado:

El cliente no dejó un comentario.

David V.
Grado:

place your order on line and you are good to go

Daniel T.
Grado:

El cliente no dejó un comentario.

Charles M.
Grado:

The price was deceiving and the rate for fuel ... I mean I shouldn’t have to make sure the gas is still where it was when I picked it up.

John W.
Grado:

El cliente no dejó un comentario.

David C.
Grado:

Ok place. Guy who checked me out could’ve been a little more friendly. He was very busy, however.

Heschel C.
Grado:

El cliente no dejó un comentario.

Robert D.
Grado:

El cliente no dejó un comentario.

Wade M.
Grado:

No one walked around the truck with us before we left. After we left we noticed a large scratch on the side of the truck. It would have been nice to have had it documented before we left.

Nolan P.
Grado:

Quality experience, quick, and efficient. Service staff are professional, but not friendly. I don't need them friendly, just competent and qualified, and they were that entirely. Someone else might want friendlier staff, but these guys make up for it in diligence and consistency.

Thomas H.
Grado:

You all are terrific! Keep doing things the way you are.

Michael M.
Grado:

El cliente no dejó un comentario.

Larry L.
Grado:

El cliente no dejó un comentario.

George S.
Grado:

El cliente no dejó un comentario.

Scott J.
Grado:

El cliente no dejó un comentario.

Ricardo L.
Grado:

I tried to contact them by phone, but the phone of that location was not working on 2/1 afternoon. I had to drive there to ask a question.

Nancy H.
Grado:

The girl that works there is very efficient and friendly.

Pamela V.
Grado:

El cliente no dejó un comentario.

Brooke S.
Grado:

El cliente no dejó un comentario.

Sarah C.
Grado:

El cliente no dejó un comentario.

Mahesh M.
Grado:

El cliente no dejó un comentario.

Jason A.
Grado:

El cliente no dejó un comentario.

ALVIN T.
Grado:

Super quick and accurate check in - great use of technology! Keep up the good work!!

Bret A.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

El cliente no dejó un comentario.

Alex P.
Grado:

great experience

THOMAS L.
Grado:

El cliente no dejó un comentario.

Douglas D.
Grado:

El cliente no dejó un comentario.

Kathleen B.
Grado:

El cliente no dejó un comentario.

Wayne M.
Grado:

El cliente no dejó un comentario.

Bryan W.
Grado:

Picking up my truck was super simple. The associate behind the counter explained everything well. He told me to come back and pick up my car port once I had the u-haul truck loaded. When I went back the next day to pick up the car port it was FREEZING outside. Gabe went above and beyond to help me deice the car port and connect it to the u-haul. Kudos to Gabe for helping me out and providing some good advice.

Grant V.
Grado:

El cliente no dejó un comentario.

John I.
Grado:

Awesome! Price, equipment, staff. all awesome!

Anna K.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

El cliente no dejó un comentario.

Rich B.
Grado:

El cliente no dejó un comentario.

Anna A.
Grado:

El cliente no dejó un comentario.

Haylee R.
Grado:

Staff was very friendly. They had good attitudes about the ice storm that had frozen all the trucks shut. Great group of guys.

Kimberly S.
Grado:

El cliente no dejó un comentario.

Robert C.
Grado:

El cliente no dejó un comentario.

Scott A.
Grado:

El cliente no dejó un comentario.

Mark B. | Overall Experience |
Grado:

No comments

Ellen S. | Overall Experience |
Grado:

I didn't personally see the storage facility because my movers delivered my ubox for me, but it was probably fine.

Ava P. | Overall Experience |
Grado:

The staff was more than helpful and very knowledgeable about Uhaul products and services. Blake made sure everything was taken care of and that I was a happy customer! Thanks! Ava P

No reviews have been submitted for this location.

Back
To Top