Customer Reviews for U-Haul Moving & Storage of Weymouth

3,534 comentarios

666 Bridge St   Weymouth, MA 02191
(Rt 3a)

(781) 331-4050

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(781) 331-4050

666 Bridge St
Weymouth, MA 02191
(Rt 3a)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great staff at this location. Friendly, helpful and attentive to the customers need. A++ experience with two truck rentals there in the past two weeks.

John H. 
Rating:
5.0

Let them know ti tirn off the TOW/LOAD Light

Sean W. 
Rating:
2.0

Customer did not leave a comment.

Samantha M. 
Rating:
5.0

Wow the guys were more than helpful ! They went about showing every detail ! What to be careful about and what to keep an eye on ! Some tips on backing up too! They were terrific! Better give them a raise before someone else offers them more money

Robert J.  |  First Impressions 
Rating:
5.0

JD and his team were incredible. Very professional and a well run store. They were organized and some of the best folks I have work with in years. I can't say enough about what a wonderful experience I had at UHaul, Can't wait to work with them next year,

ISIDRO H. 
Rating:
5.0

The manager is outstanding. Very helpful and friendly. Excellent customer service.

Vincent H. 
Rating:
5.0

Manager and Staff were excellent, The Mgr should get a promotion..the man works hard, friendly and knowledge able..happy to go there. j.P. LaPierre

JEAN Paul L.  |  First Impressions 
Rating:
5.0

A

NOEL I.  |  First Impressions 
Rating:
5.0

super easy and helpful.

joel S. 
Rating:
5.0

Customer did not leave a comment.

Marcellena C. 
Rating:
5.0

The manager John.. I have met him several times. He is on top of his business...always friendly. He is a good manager....hope uhaul appreciates a great employee.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

NATHAN L. 
Rating:
4.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

The Weymouth location was accommodating and the manager/supervisor in charge was very helpful! This means a lot after I had a bad experience confirming details with the U-Haul Quincy location on Southern artery. Eddie was rude and canceled my friend's ( Joel Krikorian) reservation over the phone. I was shocked but I was able to make reservations at the Weymouth location under my name.

Carla M. 
Rating:
5.0

Thank you JD YOU MADE MY DAYS BRIGHTER GREAT STAFF

Morrele P.  |  Overall Experience 
Rating:
5.0

This was a pretty great experience. This made moving so much easier. To be honest I hate driving, so the thought of driving a huge truck was terrifying to me but using a ubox was a great alternative. it made my move so much easier and less terrifying.

Kurtis R. 
Rating:
5.0

I dealt with the General Manager JD, he provided great service and was very friendly. He made me feel like I was his only customer.

Daniel G. 
Rating:
1.0

See above

JAMESRALPH H. 
Rating:
4.0

Slightly shorter wait time

JAMES K. 
Rating:
5.0

No suggestions. The staff were very accommodating and professional

DOLORES S. 
Rating:
4.0

Couldn't check in from mobile, so had to stand in line anyway.

Gerard D. 
Rating:
5.0

Tramaine was an outstanding guy. The guy went above and beyond with a good attitude. The website reservation had me running around to three different locations to pick up a truck where none of them had it. Tramaine heard my story of the morning and set me up right away and got me out of the door quickly for my move! That guy deserves a raise and a lot of respect.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

tom P. 
Rating:
5.0

Customer did not leave a comment.

JULIE L. 
Rating:
5.0

NOTHING

Kevin P. 
Rating:
5.0

Staff and manager here are very friendly and helpful. I love using this place. Easy in/out service

MICHAEL M. 
Rating:
3.0

The first truck we picked up the stearing wheel had a lot of give to it, and when putting into gear and then into park there was a huge clicking noise. Decided to return it after 5 miles of driving it realizing we could be endangering our lives with possible others since we were driving highway. The guy that was there had a personality of a wet noodle as in really not wanting to be there and it showed on how he didnt say much or smile or make a comment like "Oh I'm so sorry I will take care of that right now."

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

as a repeat customer Jon has always gone above and beyond to accommodate my rental truck needs.. always courteous, always friendly, always right there to take care of business!!

John R C. 
Rating:
4.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Used the on line could not have gone better . Person at the loaction was great !!!!!!

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
1.0

I received a call the day before the reservation to confirm my rental and was told a truck would be ready at 9am; they overbooked reservations and I had to wait until they cleaned a larger truck (there were no 20' trucks left like I reserved, gave me a 26' truck instead). Didn't end up leaving with a truck until 11am.

Christopher B. 
Rating:
5.0

Very friendly, helpful and professional staff

James P. 
Rating:
5.0

Very organized and quick.

David L. 
Rating:
5.0

Customer did not leave a comment.

Pierre T. 
Rating:
2.0

The people at the front desk were fantastic, super nice and helpful. The part that made our experience really forgettable was the fact that we were charged $25 dollars for not folding the blankets when we returned the truck. I imagine that such requirement is in some part of the small print in the contract, but it is clearly a fee designed to take advantage of the customer. You guys were able to accomplish that objective but at the same lost a future customer

JUAN Z. 
Rating:
4.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

This location wasn't what I had selected but everything was fine here.

JEAN M. 
Rating:
5.0

The gentleman who assisted me when I checked-in was exceptional. He was professional, friendly and his customer service is off the charts. You should be proud he represents your company. Thank you for making this part of moving a stressless experience.

DEBRA D. 
Rating:
1.0

Mobile check in experience was terrible. The truck I reserved was booked and I had to go the the staff anyway. Return was also terrible as the photos become expired as I tried to figure out how to use the site and had to keep taking photos again and again. Tried calling customer service and waited for a long time and still no one responded.

Zixun W. 
Rating:
1.0

Your customer service rep said they were charging me all the miles up front. They charged me $225 for a 10 foot box truck. I told him I was going 300 miles so they added that in that's why it was $225. For some reason my contract says 30 miles so when I brought it back they double charged me so I paid $500 for use a box truck for one day thank you very much you guys suck I'm done with you

Thomas C. 
Rating:
5.0

Nothing I've never gotten better service anywhere for anything my entire time spent in the store from pickup to drop off was 5 minutes the customer service was the best I've ever gotten your worker's at this location are the best by far you should be very proud of them

dana P. 
Rating:
5.0

The team here is superb, always goes above and beyond to meet the customer what they are, what they need. Great assets to the company and the community. Thanks Jonathan and Jon!

Stephen L. 
Rating:
5.0

Robert organized. Had the reservation and truck ready to go. What a person caring about his new customer.express checking cool and explained do this always. Uhaul wants to make it easy.

JOHN B. 
Rating:
5.0

No improvements needed. Dropped equipment off after hours. Thank you for being there!

MATTHEW E. 
Rating:
5.0

Hire more people to accommodate others when busy

Christopher G. 
Rating:
5.0

The people here were awesome

Cody B. 
Rating:
5.0

By far best experience I've ever had with U-Haul, I will be using this location for every rental going forward

SEAN T. 
Rating:
5.0

The guy who runs the place is cheerful, helpful and efficient

ROBIN K. 
Rating:
5.0

Hated the online reservation process constantly trying to upsell services and products.

kevin P. 
Rating:
4.0

Customer did not leave a comment.

JOHN F. 
Rating:
1.0

No one was there

Michael N. 
Rating:
4.0

The only problem I had was I was rented a unit that was too small. I was expecting it to hold the contents of the truck I rented

joe c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Manager was very helpful and personable.

PAUL C. 
Rating:
5.0

Everything was great

ANGEL F. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Everything was excellent, the counter service

Pablo M. 
Rating:
1.0

Customer did not leave a comment.

Stephen E. 
Rating:
5.0

The service from everyone we interacted with was exceptional.

ALLEN B. 
Rating:
5.0

Absolutely recommend this location. I rent a vehicle a couple tines per year. In the past, I have used other locations, but not anymore. The customer service provided here is unmatched..I came here the 1st time because the location closest to my home didn't have availability. . While that seemed like a hassle at the time, it turned out to be a blessing.

John F. 
Rating:
5.0

Customer did not leave a comment.

Raymond T. 
Rating:
4.0

Never enough stuff

Joyann L.  |  Overall Experience 
Rating:
5.0

Nothing it was excellent

Kevin M. 
Rating:
5.0

I'll only rent from this location U-Haul. They are timely, efficient and friendly. I say nothing but good things every time I've done business here.

Barry J. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
4.0

Call ahead and do the online registration. This location was busy as soon as they opened the doors.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Glenda M. 
Rating:
5.0

A++

Trevor A. 
Rating:
5.0

Excellent service from the only guy working at the facility. Friendly and competent.

Thomas W. 
Rating:
4.0

They shouldn't tell customer that it's unlimited mileage when that's not true. I was charged extra money too!! Westport was wonderful.

Jennifer T. 
Rating:
1.0

Jonathan and the guys here are great....highly recommend. Been back 3 times.

JULIE B. 
Rating:
5.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

John was fast and efficient. He made sure all my questions were answered without me having to ask!!

ROBERT B. 
Rating:
5.0

The local service was excellent, but please wait until after 7 or 8 AM to send this survey. My phone going off at 6:30 AM is too early.

John G. 
Rating:
5.0

Manager gets an A+ for customer service .

Robert B. 
Rating:
5.0

Customer did not leave a comment.

SHEILA D. 
Rating:
5.0

Great customer service

MARK C. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

Customer service rep was excellent.

JOSEPH F. 
Rating:
5.0

Staff was knowledgeable, friendly and helpful!

Glenda M. 
Rating:
5.0

Jonathan was great made it super easy. And the drop off guy was working after hours and took the trailer right off. Great location if u need to rent.

JULIE B. 
Rating:
5.0

No need for any advice, friendly efficient people, easy reservation setup, quick return.

Alyssa D. 
Rating:
5.0

Customer did not leave a comment.

RALPH G. 
Rating:
2.0

Personnel were extremely helpful and friendly.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

Dave F. 
Rating:
5.0

Could not have been more helpful or professional, just great.

DANIEL L. 
Rating:
5.0

Smooth, great service.

Jeffrey L. 
Rating:
3.0

Almost impossible to lock the unit with the padlock provided. The door to the unit has dropped a little, and the holes do not line-up for the padlock. You have to use a lot of strength to close it. Employee on duty did not seem to care that much.

Stephen E.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

SHIELA ROBERT P. 
Rating:
2.0

Before getting my uhaul I got an email with the specs saying I could have either a 1 7/8" or a 2" trailer ball to tow. Therefore I brought my 1 7/8" ball to go pick it up. Upon arrival I was told that all of the trailers they currently had at the place were only compatible with 2" trailer balls. Despite the false advertising and information on uhauls part, the uhaul worker made me buy a 2" ball from them in order to make the trailer work. Was very annoying and made me pay more money than necessary.

HANNAH H. 
Rating:
5.0

Customer did not leave a comment.

EVAN L. 
Rating:
5.0

Mobil ordering did not work, so we just went inside. It would be beneficial to go through the steps to make sure Mobil worked a day before reservation.

CHARISE N. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Not a thing ! Excellent experience at beginning and at vehicle return.

Robert P. 
Rating:
5.0

Great service. Will definitely return to this location for future rentals.

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Z. 
Rating:
5.0

The manager was excellent.

Frederick H. 
Rating:
5.0

Customer did not leave a comment.

Kyle A. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
5.0

Customer did not leave a comment.

Donna F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mitchell B.  |  First Impressions 
Rating:
5.0

Was there before a while ago and ended leaving because the staff would not even bother to answer a simple question. The person who was there yesterday treated everybody with respect and was very friendly.

Rosa u.  |  First Impressions 
Rating:
5.0

Manager was amazing. We were stressed when we got there and he alleviate something of it! Funny nice. Very professional. Set me up on automatic payment as unsure when we can get our stuff out of storage. I wish I could remember his name. Bridge st Weymouth

Maryann V.  |  First Impressions 
Rating:
5.0

Very profesionally run place

GREGORY C.  |  First Impressions 
Rating:
5.0

Tremaine is great. He was helpful and cheerful and just a quality guy. He’s a difference maker, give the man a raise. Cheers, TW

ANTHONYC W.  |  First Impressions 
Rating:
5.0

Jonathan was the best customer service rep that I have ever had.! He is an incredible asset to Uhaul. And I mean incredible!!!!!! His friendly demeanor, his knowledge were such a big help. He walked me through every step of renting storage and when a larger space was needed he made it happen.

donagh t.  |  First Impressions 
Rating:
5.0

Tramaine is amazing. He helped me set up the storage unit and then personally showed me how to gain access and use of the elevator. He is a true gentleman and reflects pride in his work.

MICHAEL M.  |  First Impressions 
Rating:
5.0

JD in your Weymouth Ma facility is super friendly and helpful.

Sean S.  |  First Impressions 
Rating:
5.0

My visit to Weymouth MA., location was very nice. Turmaine & Matt, were so very helpful, pleasant, personable, funny, professional & both have a wonderful sense of humor, 2 great employees!

Karen K.  |  First Impressions 
Rating:
5.0

Great service

Keith C.  |  First Impressions 
Rating:
5.0

Everyone was very helpful!

Backriver C.  |  First Impressions 
Rating:
5.0

The customer service was excellent. Great experience!!

Michelle L.  |  First Impressions 
Rating:
5.0

Fantastic

marion c.  |  First Impressions 
Rating:
5.0

such nice people and they do things well!

Timothy A.  |  First Impressions 
Rating:
5.0

It very busy place

Joyann L.  |  Reservation 
No reviews have been submitted for this location.

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