This location is my go to location for any and all of my moving needs. Simply put, they are the absolute best!!!!
PETER WCustomer Reviews for U-Haul Moving & Storage of Weymouth
Testimonials From Recent Customers
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Customer service at the Nth Weymouth MA location was fantastic! JD was so helpful
FRANCIS LManager went above and beyond! Great experience and very personable! Would go back to this location for the customer service!
TYLER CGreat team!
John M | Overall ExperienceProvided the wrong trailer. I ordered one with ramp but did not receive that.
JOSEPH EEveryone involved was professional, helpful, and pleasant. Great customer service.
JOSEPH CGuys there were Awesome!
RYAN HGreat Service and Great People.
ALAN KThe passenger side mirror was frozen. Very hard to drive. The headlights were dim too. The location still provides very good service.
MICHAEL ZThe team that works at that location are excellent, best palce to rent equipment, i very much appreciate them and the work
ADALBERTO TThe guy in Weymouth was great! Friendly and friendly efficient.
KEVIN DQuick easy and efficient
JOHN PThis guy was good and when I told him what happened he reminded me that photos were taken, and they were, at the first Uhaul Center where the trailer was mounted. He had me back up trailer and he got trailer disconnected and he got me on my way quickly.
David CJD was a great help!
Donagh T | First ImpressionsJD was a great help!
Donagh T | Overall ExperienceNo need for improvement. I love this location. Staff is helpful and friendly and my vehicle was clean and well maintained.
SIERRA WEdwin C at the front desk was very helpful & knowledgeable.
EDWARD ITramaine was professional and really took his time and assisted myself and family greatly. He was kind, considerate, and on point. We thank him for making a difficult move bearable. I would certainly refer and use u -haul again and again in the future. Thank you so much!
ANISCIA BEvery time I have been here, it is the best you all place I've ever been to. The staff very helpful, astute, and very friendly, and utterly reliable.
walter o | Overall ExperienceThe person who greeted me and set up my trailer rental was very pleasant to deal with.
TERENCE WI had a wonderful experience working with Jonathan th GM. He was very helpful and kind and was a pleasure to work with. Also, he was very professional and attentive. I had a great experience.
Kerilyn C | First ImpressionsStaff was friendly and extremely helpful
JAMES PThe services I received from Bridge Street U-Haul location in Weymouth is outstanding. Tramaine assisted me and answered all my questions. The store and storage areas are kept clean. I had easy access to all equipments needed to move my items smoothly into the rental unit. All of that is very important to me. My rating is based on all the reasons I mentioned above. Tramaine, keep up the good work! From a satisfied customer.
FLORENCE BJonathan was professional and provide quality service.
CHARLES GGreat customer service and easy process to return. The employees did a great job in explaining the process
NATASHA LAwesome service,,, professional staff, friendly experience
brian w | First ImpressionsThe staff was very congenial and friendly.
KEVIN ONothing to improve. Pickup and return were both incredibly easy.
Mark WManager JD Lee is great and always helpful
LINH DProfessional service at its finest at this location
John HStaff was great! Professional courteous friendly. Very knowledgeable to recommend a vehicle to fit my needs and get me on my way.
SCOTT GThe staff provides great customer service here. Tramaine assisted me yesterday and today. He's very professional. I'm very pleased with the services.
Florence B | First ImpressionsExcellent service especially since we had to change the number and type of trucks at a moments notice. Staff was very accommodating and quite fun to interact with. Great experience
MARK DWe reserved a 9 ft cargo van. Ended up with a 10 ft box van with 100k miles and less than half a tank and was ready to come off the road.
Lynn CVery good service
JOHN P👍
DANIEL CGet more employees like JD Lee he was great 🤩
MICHAEL OI don't think there is anything more you have to do good service good overall satisfaction
STEPHEN LJonathan who I dealt with at the Weymouth location was fabulous. Explained everything perfectly and put me to ease. Great job!!!
JOHN MJD and the other team members there are amazing and very helpful.
Michael M | First ImpressionsCustomer Service rep was an angry man. Not a good communicator
MARK MThe overnight return process is tedious. Taking pictures in the middle of the night when it's windy, cold, and the person is tired is very annoying. Had I known I would have waited until the next day and brought it back during regular hours.
MICHAEL ZGreat service and people. Very personable and helpful.
VAL K👍
DANIEL CThis location's staff is always very helpful.
Steven EI was over charged creating a problem in my bank account while I was out of town. I was later reimbursed. This company screwed me after I was told they would correct they charge not overcharge as they did.
COLBY MQuick, friendly and efficient.
ROBERT HBridge St. U-haul has become a great place to rent from. I have been renting trucks and trailers there the last 20 years, but these last few years the service and satisfaction has risen to the top, causing this guy to leave his first review ever. Gracias
KEVIN GWe are always treated with respect and the staff is always accommodating.
KAREN E | First ImpressionsI had reserved a truck at the quincy location for saturday on line then verified with the location the day before and it was confirmed and when I arrived at the location there was no truck. I was told I had to go to the weymouth location. Quincy location very unprofessional. weymouth Bridge street was excellent/outstanding. had a planned pick up for furniture. thank you so much to Weymouth
DAVID NGreat customer service,
MOHAMMED MI requested 2 dollys and 12 pads received nothing but staff was friendly and customer service was great when I called to complain .
BRENDAN ONot waiting in line when you made a reservation
ROBERT BExcellent Customer Service, friendly staff!
DEVINDRA MLazy and sarcastic staff. Absolutely unhelpful, making jokes between each other, laugh at your normal questions.
NURZHAN OManager is great and always helpful
MICHAEL DIn my opinion nothing! I was treated great on Friday evening when I reserved the van with the store manager and then again the next morning with Emilio who got me my paperwork and keys and sent me out the door.
STEPHEN MThe representative that check me in was very friendly and answered all of my questions upon the return of the truck.
JOSHUA UManager JD and associate Tremaine were fantastic. I have used this location for several years and would like to recommend these two employees for recognition.
JOHN HNothing. I was in and out. Perfect!
CHRISTOPHER BI was given a tow trailer with a bad tire. A huge deformation on the tread that caused terrible vibrations all my way. I have a photo of this tire and this deformed area on it, it is probably more than 10 years old. Terrible experience.
DMYTRO BThe staff were professional, friendly, knowledgeable, helpful. I highly recommend this location.
Amelia R | First ImpressionsThe issue at Weymouth was we dropped off the clean truck in the evening and, the next day, were charged a $25 cleaning fee on a truck that only hauled a sofa wrapped in a blanket. There was nothing else in it; it was clean, and they charged us "behind our back." We were VERY upset. After our experience in Saco and being charged in Weymouth for no reason, we have to think about whether we will use UHaul again.
JEFFREY BTechnician was very nice , professional..
ALBERT MHire more people. The poor guy that was there was pretty much by himself running everything. It's a lot for one person, especially on the weekends.
WENDY SGreat job
PAUL WEveryone was super helpful and the whole process was very easy.
Robert WLove JD and Edwin &Tremain very helpful and knowledgeable if everything I needed I love their work ethics and their attitude towards me and my family was phenomenal best Uhaul team ever
Cheryl R | Overall ExperienceI've always received the best customer service at this great Weymouth location. The staff is always experienced, friendly, efficient and helpful. Great service and excellent value!
EDWARD VPeople were great and very accommodating.
CHRISTINA MNo improvements necessary. Edwin made our reservation . He as very accommodating. The next day our truck was ready ahead of time. It was a newer model and worked great. When we returned the truck it was at closing time. The guys stayed late to check us in. I will definitely tell people to use U-Haul! Thankd
ANTHONY MEveryone was very accommodating under a stressful time
CROL LA converted gas station with congested with inventory and poor signage.
Christine CThe assistant manager was one of the best customer service representatives I've ever met. He made our experience enjoyable and easy.
JEREMY HNothing. JD makes it super easy. He rocks.
Paul BEverything was great. The rental process was quick and easy and the gentleman that rented us the truck was professional, personable, and thorough.
ROBERT TAll the Uhaul employees were courteous and helpful. They deserve special appreciation for being patient and available at all times.
Nakul P | Overall ExperienceExcellent space and service! I will go back to N. Weymouth if I need another unite down the road. THANK YOU! The guys on Saturday were all great and working hard.
KAREN C | Overall ExperienceJD and TRAMAINE ARE AWESOME!!!
tia t | Overall ExperienceJD and the rest of the staff were amazing. I was almost sad to end our rental! Will use them in the future.
Cassidy F | Overall ExperienceJD runs a great place
Doanld T | Overall ExperienceMade reservation by phone. Came to check-in to unit to be told that the unit had already been rented??? Had to rent a much bigger, more expensive unit. Why bother making a reservation?
Marie L | First ImpressionsI paid 157.00 on 6/24. I came in on 7/2 and closed my account but was still charged the full month and youll most likely rent that unit out immediately.... what a scam !!!!!! You should make this clear in the paperwork...
KERRY M | Overall ExperienceI believe the prices are higher than other nearby storage facilities
John G | Overall ExperienceStaff john was outstanding and extreamly helpful Very good attitude
odell j | First ImpressionsAlways A pleasure
JACK W | First ImpressionsTRAMAINE was the best .. I thank him so much !!!
MARILYN M | First ImpressionsVery well great customer service from j yesterda
debra C | First ImpressionsFrom the drivers, who delivered and picked up my Box in Florida, to the office personnel in Abington and Weymouth, to the person who assisted us when we unloaded into the storage unit in Weymouth, we found everyone to be polite, professional and proficient. They made a stressful situation very easy to handle and I am so very grateful. Elizabeth McColgan.
Elizabeth M | First ImpressionsThe employee named Fahad was so nice and professional. Greeted me with a big smile and a handshake. Very knowledgeable and helpful. He made my experience go smoothly and efficiently. I feel he was an asset to your company. I had gone into your store the week before and the man I spoke to acted too busy.
theresa r | First ImpressionsDuring the pandemic, the storage unit had been a temporary solution. However, I had items in there that were crucial to an early pregnancy of identical twins, because the store or U-Haul Weymouth whatever you wanna call, it had not updated I had no accessibility to my unit when I needed it. . I will say that after complaining the corporate office, the general manager did try to compensate for the mistake of his workers however, I still felt that he had attitude, and it was generally inappropriate for the situation at hand. I think the general has issues taking constructive criticism however, the employees were nothing but the best in my experience.
Kelsey F | Overall ExperienceEveryone was very competent and helpful throughout the whole process, from rental of equipment to storage of items. Would definitely recommend them to all.
Christine C | Overall ExperienceThe 22 yr old young man ( basketball player) who was working alone at uhaul on Thursday morning was excellent. He calmly and competently handled all of the customers, and was extremely helpful to us when we wanted to change our existing reservation to a larger room. He went out of his way to make our unpacking and drop off of the trailer as easy as possible. Can't say enough good things about this young man. He is an asset to your facility and why we would recommend this location to everyone.
Christine C | Online Move InYour on site manager, Refir, (sp?) was as helpful as he could be and really knew his job. He is a prize. Don't let him get away. JE Cass
Christine C | Overall ExperienceI can't say enough about J.D. and his wonderful staff. Everyone was attentive, helpful, friendly and made my experience storing my items and renting a trailer super easy. It's rare to find any place that is like this,.. let alone a UHaul facility. Don't think twice about doing business with this exceptional location.
AMANDA C | Overall ExperienceI arrived at the facility without an appointment; Jonathan could not have been more accommodating. He facilitated the "move in" process seamlessly. I asked if he wanted me to come back tomorrow as the hour was close to 5:00 p.m. and he said "this time is great". He walked me through the procedures at the storage facility and was extremely proficient in his job, as well, as his professional responsibilities. What an asset to your company. We need more people like Jonathan in business. I had visited the facility earlier in the week and your JD, as usual, was his best self. He walked me through units and assessed pricing. With a role model like JD, it is easy to understand the proper functioning of your office. I would recommend your office always.
Janice S | First Impressionseveryone was very helpful and kind. Thanks for all you do..
Linda D | Overall ExperienceGreat location with very friendly staff!!
MARIO M | First ImpressionsGreat experience
Dave T | Overall ExperienceThis storage location is exceptionally clean! The staff are incredibly helpful and friendly. I would highly recommend this facility to anyone looking to store their personal belongings.
linda l | Overall ExperienceSaul and Tremaine were incredibly welcoming and answered all questions I had throughout the entire move in and out process. They really went a nice and beyond to ensure my satisfaction!
Sade R | Overall ExperienceThe staff our the best !!!!!!! They've helped me with anything I needed !!!
Fabienne P | Overall ExperienceOur first point of contact was with JD the manager. He was very helpful, nice and knowledgeable about everything we had asked of him. Very happy with our experience with u-haul Weymouth,MA Thank You!!
donna f | First ImpressionsI can't say enough good things about the staff at the Weymouth location. They go above and beyond to help with anything that is asked. One multiple occassions they helped me not only with customer service but assisting in my storage unit and answering every question. Theses guys deserve a raise, best customer service I have seen anywhere in years!!
Andrew K | Overall ExperienceIt is overpriced which is why I left
Marva M | Overall ExperienceN/a
Toshiba F | Overall ExperienceThe staff were fantastic.
cheryl n | Overall ExperienceSal and the other employees were absolutely amazing. Thank you so much for all of your help!
Alicia I | Overall ExperienceExtraordinario servicio al cliente
EBRAAM A | First ImpressionsFacilities and office were always cleaned and orderly. The staff was extremely helpful whenever I had a question.
Charles M | Overall ExperienceThis was a great place for my short term needs. The people who work there make the experience top notch too! When can you say that you have fun and enjoy the experience with staff at UHaul?
JENNIFER Z | Overall ExperienceJD could not have been more helpful and accommodating. I have rarely had a better customer service experience. I cannot recommend the U-Haul facility under his management more highly.
Richard B | Overall ExperienceDealt with the owner and he was GREAT. Very pleasant man and accommodating.
Ronald A | First ImpressionsMy unit was opened to put mice traps in. I was NEVER notified of this and I have things that are missing. My Grandmother's jewelry box was in there. It's completely empty. The "Manager" Jonathan has NO business working with the public. He is extremely unprofessional, rude and confrontational. Tyrese should be the Manager, he was very understanding and helpful. I would NEVER recommend U-Haul for storage. Ever. Good riddance.
eileen t | Overall ExperienceThank you for the amazing customer service. Sal is extremely professional.
Alicia I | First ImpressionsI asked for 24 hour access for the storage room, however the clerk at the Weymouth location setup the account for access until 10pm - he had assured me that I had 24 hour access. I was in the middle of moving my stuff and the door locked. I had people helping me move, and now I have to wait until 5am in the morning to regain access. This was terrible customer service
GEORGE E | First ImpressionsJonathan is Wonderful! Treat him well. You're blessed to have him on your staff!
marlin s | First ImpressionsI, Peter Henry Jones, who at this time is 84 years old, have been using U-Haul since about 1963, about 60 years. I, sincerely tell you now, Everyone there at U-Haul in Weymouth, and I mean everyone, has bent over backwards to help me out, on many occasions. Lost keys, helping me load heavy items, etc. (I am 84 ). Johnathon has gone, way past what HE was required to do. They are not 5 stars, they are, in my opinion 7 +. GOD BLESS ALL OF THEM. SINCERELY, PETER H JONES. OF
Peter J | Overall ExperienceWhat a fantastic place! The staff were amazing and were always willing to help me with something that might be too heavy for a single person lift. Thanks to John, Terrell, Sal, and Louis. Mike Milner
Michael M | Overall ExperienceThe Assistant manager and employees who helped me went above and beyond helping me get a unit and move in. The kindness they show their customers makes a huge difference in our lives as moving is such a stressful experience. I was especially in need of kindness and the workers at uhaul in weymouth gave me more relief than they even know. I'll never forget this experience.
Chaaliya P | First ImpressionsThey were great and helpful. Manager John is awesome.
NANCY S | Overall ExperienceThe staff at this location are amazing. They are very helpful, friendly and I would come back again! I frequently need to rent a moving truck and always use Uhaul. This is my first time needing storage and am very happy with my experience at this location.
Cassandra A | Overall ExperienceGreat experience, great team.
John C | First ImpressionsThe staff was very accommodating and helpful
Goutham S | First ImpressionsThe customer service was amazing I had the best help from the men that did the job kindly very helpful very strong the best place
Tabitha A | Overall ExperienceLove working with uhaul
jean m | First ImpressionsMaybe this is my first storage facility but the floor could use some dusting and mopping. Otherwise, it has plenty of parking and i can access it late at night if needed.
Raymond W | Overall ExperienceGreat service!
Khalea T | First ImpressionsJD at the Weymouth u-haul is the greatest.. I was gonna get through the job every time
Shawn P | First ImpressionsI have gotten nothing less than exceptional service start to finish from this location. Thank you all so much.
Carmel C | Overall ExperienceI cannot say enough about Jonathan's superb customer service. A wonderful manager who makes doing business with U-Haul a real pleasure.
Richard B | First ImpressionsCan't say enough about the guys at U-Haul Moving and Storage of Weymouth. Have used them for truck rental and storage on multiple occasions over the last couple of years. Always pleasant and thorough. Highly recommend.
David B | Overall ExperienceJonathan and the other 2 young men are amazing. Thank you for your help
Marva M | First ImpressionsEverything was fantastic regarding my use of Uhaul. Store Manager Johnathan goes above and beyond for his customers.
Louis F | Overall ExperienceTremaine is excellent. I have dealt with him before when renting a trailer and his infectious enthusiasm and customer service is wonderful. Can't say enough.
Audrey D | First ImpressionsJonathan was more than helpful
tom c | First ImpressionsOnly rated average as we never actually put items inside of storage unit.
Joel K | Overall ExperienceAbove and beyond experience, most particularly with the manager Tramaine.
Carmel C | First ImpressionsThe gentlemen who helped me at the counter at the bridge street Weynouth location was excellent, helpful, and informative
JAMES C | First ImpressionsWow the guys were more than helpful ! They went about showing every detail ! What to be careful about and what to keep an eye on ! Some tips on backing up too! They were terrific! Better give them a raise before someone else offers them more money
Robert J | First ImpressionsManager and Staff were excellent, The Mgr should get a promotion..the man works hard, friendly and knowledge able..happy to go there. j.P. LaPierre
JEAN P | First ImpressionsA
noel i | First ImpressionsThank you JD YOU MADE MY DAYS BRIGHTER GREAT STAFF
Morrele P | Overall ExperienceThe only problem I had was I was rented a unit that was too small. I was expecting it to hold the contents of the truck I rented
joe c | Overall Experience