Hire more people to staff the facilityJOSHUA J.
Customer Reviews for U-Haul Moving & Storage of Soldotna
Soldotna, AK 99669
(N Of Redoubt Av)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ZACK A. | First Impressions
Long wait time to return vehicle.STEVEN W.
El cliente no dejó un comentario.JESSE T.
Very easy process. Thank youSTEVEN W.
The team/the one-man show at the Soldotna U-Haul location did a great job.DARCY B.
Uhaul in Soldotna is very professional and friendly. Gracias.RUTH B. | Overall Experience
Overhead and other man doors need to be able to be used all hours! Crazy you have to carry things so far when a man door is right there.Austin K. | First Impressions
El cliente no dejó un comentario.TIMOTHY D.
El cliente no dejó un comentario.MARK W.
El cliente no dejó un comentario.CHRISTOPHER W.
Very helpful and friendly!Sarah J.
El cliente no dejó un comentario.Rick L.
Equipment in excellent condition. Customer service was wonderful.ALBERTA J.
El cliente no dejó un comentario.CHARLES K.
The staff is friendly, knowledgeable and, most importantly, patient.GREGORY W. | First Impressions
Staff was friendly and helpful. Excellent customer service.Brenda C. | First Impressions
Great customer service and friendly staff.Brenda C.
El cliente no dejó un comentario.RICHARD M.
The service was professional and friendly and a pleasure to do business withFRANK H.
El cliente no dejó un comentario.Bob I. | Overall Experience
It would be helpful and appreciated to have a bathroom available in the storage facilitiesangelo b. | First Impressions
El cliente no dejó un comentario.DANIEL F.
El cliente no dejó un comentario.Rick or Sue K. | Overall Experience
El cliente no dejó un comentario.RUTH B.
El cliente no dejó un comentario.MARILYN H.
El cliente no dejó un comentario.JERRY W.
We were glad you had a locker available Thank you.Carl N. | Overall Experience
El cliente no dejó un comentario.MIRANDA M.
El cliente no dejó un comentario.ROBERT A.
El cliente no dejó un comentario.ROY C.
El cliente no dejó un comentario.Braden S. | Overall Experience
Really appreciate Hank Jones but he was on leave; wish him the best. Store manager went over and above to get me fixed up. Much thanksGREGORY P.
El cliente no dejó un comentario.Abigail S.
The customer service rep hooked the trailer up. Very helpful and polite. I'll rent that trailer again if I need to move it before I buy one.LEON R.
check in was slow due to only one person in the office. we waited a half hourRick or Sue K. | First Impressions
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.Michelle B.
great jobHARVEY K.
They where honest, fast upfront and made sure everything was ok. I was very grateful to say the leastWayne O. | First Impressions
El cliente no dejó un comentario.CHERYL W.
After hours lock box access was harder than it needed to be! Recommend better explanation of process: i.e.... iPhone vs Droid phone "location" issues PLUS downloading APP to assist in retrieving vehicle keys.David D.
El cliente no dejó un comentario.reno G.
Dave was great, can,t imporoveMARK H.
I see no improvement needs. Your staff and equipment are top notch. I will always recommend you for any of your services. Thanks for being so great.VIRGINIA R.
El cliente no dejó un comentario.Wade L.
Customer service was amazing! They really helped me figure out what was best for my storage needs and helped me get multiple trucks throughout to haul!JASMIN M. | Overall Experience
El cliente no dejó un comentario.David A H.
This location was great, I reserved a truck back in March and somehow U-Haul canceled my reservation without notifying me. The guy at this location helped me out best he could but it still sucked that I did not have a pickup truck like I reservedDENNIS RYAN R.
We have set up a reoccurring payment plan until we vacate the unit. GraciasCarl N. | First Impressions
El cliente no dejó un comentario.CARL N.
The guy that rented me the truck is awesome. Always friendly and professional. Too bad I don't know his name; Handlebar Mustache Man.ROBERT W.
El cliente no dejó un comentario.CLIVE B.
Very professional, fast and courteous. Store Hours allowed me to return the same day, very nice.DAN E.
Great service and the employees are friendlyROBBIE Q.
Nothing your staff has always treated me wellmicheal R.
Best service thank youDONALD E.
El cliente no dejó un comentario.CHARLES H.
Wonderful service Price of job came in lower than expected. Very honest! Thanks for everything.Randy Z.
El cliente no dejó un comentario.PAUL K.
El cliente no dejó un comentario.RICHARD E.
El cliente no dejó un comentario.DARCY R.
The employees work hard and try to help everyone but they are constantly understaffed.MARILYN D.
The mileage charges really bump up the $19.95 daily rate!!LISA B.
The only thing I don't like is that my calls often end up at a national call center. I would love to speak with a local person when I call. All other services are excellent!PAUL K.
El cliente no dejó un comentario.ROY C.
El cliente no dejó un comentario.JENNIFER B.
El cliente no dejó un comentario.Melissa D. | Online Move In
El cliente no dejó un comentario.GREGORY H.
Great service every time.MITCHELL L.
Same as abovePAUL J.
El cliente no dejó un comentario.ELMER O.
For as busy as this place is, Kyle did an excellent job in accommodating the needs of everyone in a fast and efficient mannerCora B.
Easy to pick up, easy to use and easy to return. No problems!WILLIAM B.
El cliente no dejó un comentario.KEVIN N.
The guy who hooked up my trailer in the morning was great. He tested all connections and found a turn signal wasn't working. He first checked the trailer wires, then fuses in my truck. Left turn signal fuse was blown in my truck and replaced it for free! Wow!! These guys are awesome and definitely recommend them.DONALD I.
I will recommend Soldotna but NOT KENAITonya L.
El cliente no dejó un comentario.GARY H.
El cliente no dejó un comentario.KAREN L.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.PACIFIC ALASKA S. | Overall Experience
El cliente no dejó un comentario.DONALD R.
The manager of the store was very friendly and made check in a snap The owner was there too and “had his sleeves rolled up” helping a customerJames W. | First Impressions
El cliente no dejó un comentario.MICHAEL M.
Nice service. Friendly personal.LAWRENCE B.
El cliente no dejó un comentario.KEVIN W.
The man that worked the Sunday i went in and rented the trailer was awesome above and beyond!!!JENI F.
El cliente no dejó un comentario.DENNIS T.
El cliente no dejó un comentario.Angela D. | Online Move In
Nothing, everything was great!STEPHANIE M.
Kyle and Dave were professional and courteous.JOHN M.
great service as far as rentals go. streamlined process, had the equipment i needed, even hooked the trailer to my vehicle for me! only thing i was dissatisfied with was attitude of employee. i think my cashier was kyle? he was knowledgeable and efficient, but he literally threw my ID back at me. i dont think his intention was to be rude, but it came across as such.J B.
We have several locations in our town but this guy in Soldotna went above and beyond to help!Sheri R.
Everything was peachy. So much better than the Kenai uhaul. Everyone was nice and wonderful to work with in SoldotnaBERNICE J.
Install cruise control. ðŸ˜FRANK G.
El cliente no dejó un comentario.Kayla M.
El cliente no dejó un comentario.Ryan C.
El cliente no dejó un comentario.STEPHEN J.
Kyle..Hank...Dave....Always a pleasure to work withROBERT F.
Awesome experience. Very nice, helpful staff. I highly recommend this locationEric A.
El cliente no dejó un comentario.DOUGLAS P.
No fault of local rep. U-haul needs to hire more people to answer the phone.MARK P.
El cliente no dejó un comentario.fred R.
El cliente no dejó un comentario.KATHRINE C.
Everything is always good, but I believe it would help some to know that a "hold charge" is on your credit card until u haul is returned "which we totally understand", but after service was complete the "final bill was subtracted from account as well as the "hold fee" which was return withn 3 business days for us, but we were caught off guard. Ultimately though our needs are always met & we always get excellent service & excellent vehicles. Thanks U-HaulROMAN B.
El cliente no dejó un comentario.Jesse S. | Online Move In
El cliente no dejó un comentario.NADIA R.
Very positive experience. Worked well for me.PAUL K.
Rear step/bumper was extremely slippery. It needs anti slip material on bumper.GEORGE B.
Great serviceDAVID H.
El cliente no dejó un comentario.Douglas W.
El cliente no dejó un comentario.DOUGLAS W.
El cliente no dejó un comentario.DOUGLAS W.
El cliente no dejó un comentario.IAN M.
The gentleman that helped me with the trailer was exceptionally friendly and helpful. I don't do a lot of reviews, but his excellent service deserves recognition. Thank you!!!RICHARD D.
Continue to provide quality equipment, responsive service and fair prices, We really appreciate having U-Haul in the community.GARY K.
We have been waiting to buy a new home. Are items have been in there since may. We feel confident that are items are safe an cared for. I look forward to moving see stuffbiut into a home. But till then were happy there safe sn cared for inside soldotna uhaul. We have used it before in the past. The manager is a good person an helpful so is his staff.Vernon K. | Online Move In
El cliente no dejó un comentario.Beverly B. | First Impressions
The young man was so helpful and courteous. Uhaul is always professional.Floretta M. | First Impressions
Dont sell u-haul locks at your store if your not allowed to use them on your storage lockers. So they told me that I had to buy 2 round locks if I want to rent the storage there. I was FORCED TO BUYMonica S. | First Impressions
Sales guy was very fast and efficient. Thank youCindy S. | First Impressions
Staff was very friendly and helpful.Kelly W. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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