Customer Reviews for U-Haul Moving & Storage of Rivers Ave

5,185 reviews

2155 Credit Union Ln   North Charleston, SC 29406
(Behind C&W Chinese Buffet and Salvation Army, Very limited onsite customer parking.)

(843) 572-1140

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(843) 572-1140

2155 Credit Union Ln
North Charleston, SC 29406
(Behind C&W Chinese Buffet and Salvation Army, Very limited onsite customer parking.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Casey has always been very pleasant and helpful. She's an asset to your company.

Anthony F 
Rating:
3.0

Customer service and location were great. The problem is that I reserved a truck at another location a week in advance only to get a call 12 hours before my appointment to tell me that didn't have the truck and I needed to go to another location across town. Then the truck had serious issues and the rear end bounced like a basketball. It was very unsafe and it caused thousands of dollars in damage to my items from the constant bouncing. Even though my load was secured, it was so violent that it broke those restraints and it looked like everything was just thrown in there

DERRICK B 
Rating:
3.0

The ac in the truck didn't work properly, I has rented blankets and never opened the bags ,but could not get money back on that.i ended up putting way more gas back in the truck when returned.no credit for that.but was charged for extra miles...when returned equipment took my money no credits applied and rushed out the door.thats not yalls motto customer service sucks

RICHARD L 
Rating:
5.0

Friendly, clean and fast service

Glynis M 
Rating:
5.0

nothing for now

Miguel L 
Rating:
5.0

The Gm the man so friendly and polite the girl who checked ME in was awesome also the whole staff had me laughing after a bad day

Aisha S 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Excellent experience. Although the location was very busy with people mostly returning rentals, they were able to get to me very quickly during both the check in and check out, balancing and juggling their customers.

HENRY G 
Rating:
5.0

The young men were very helpful and professional

Linda T 
Rating:
5.0

Customer did not leave a comment.

kurt o 
Rating:
2.0

I will not do business far as hear anymore, we're trying to charge me for stores that I never even got into, and they don't really pay attention to the accounts because if they did they will see that I never gained access to this but I finally got mine situation handle weeks after the incident occurred, Casey was cool but other staff members need a reality check on attitude and work ethic

NAKISHA C  |  Overall Experience 
Rating:
1.0

My drop off location changed as I was at a location to drop off the trailer. I agreed to drop the trailer at A certain location and it changed because another location “needed” another trailer. Not my problem. I don’t appreciate having to drive an extra 30 minutes out of my way to drop a trailer. Next time it will be left in the middle of the street IF I ever rent from uhaul again. I doubt I’ll rent from uhaul again after this experience. I would have to be a desperate man to do so.

Fredrick C 
Rating:
5.0

Customer did not leave a comment.

Jan M 
Rating:
5.0

They are awesome

Tommy S 
Rating:
3.0

Customer did not leave a comment.

Monique K 
Rating:
3.0

Customer did not leave a comment.

Monique K 
Rating:
5.0

Every part of my experience at this location was quick, easy, smooth & pleasant.

Paul P 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
4.0

Two years ago the auto transport was $59 for the day. A few weeks ago it was $119 for two days even though I only needed it for a day. Two days ago it was $172 to make the same trip. Again, I had to rent it for two days and I still only needed it for the day. I guess you can charge whatever you want when you have no competition with an auto transport.

davis C 
Rating:
1.0

I was robbed over$700 because incorrect mileage inputted by a employee of this company. I was told I had to wait at least a week before getting my money back on their mistake.

Patricia R 
Rating:
3.0

Customer did not leave a comment.

DAVID J 
Rating:
5.0

Customer did not leave a comment.

berton g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pierre L 
Rating:
5.0

Customer did not leave a comment.

greg d 
Rating:
4.0

They were very busy so it took around 30 minutes for me to get waited on and complete paperwork, but very efficient once I got to the front of the line.

TROY K 
Rating:
4.0

Customer did not leave a comment.

Cassandra S 
Rating:
1.0

horrible online check in only one person working. vehicle not ready when arrived yet i was charged extra added supplies not available but i was charged. just horrible horrible will def. not come back nor recommend.

Paisley H 
Rating:
5.0

I mentioned that a alert had come up while driving and I was told it would be reported

Thomas S 
Rating:
5.0

Thank you to the manager or assistant. Manager that took cares of me. She's very professional and help on everything I need.

Randolf R 
Rating:
5.0

Customer did not leave a comment.

Ralph R 
Rating:
4.0

Customer did not leave a comment.

Cheri G 
Rating:
5.0

Customer did not leave a comment.

Darrell B 
Rating:
4.0

A waiting area .

Thomas C 
Rating:
5.0

Customer did not leave a comment.

Lorinda R 
Rating:
2.0

Check in was extremely slow and I had to come back for blankets that I didn’t get

Bruno A 
Rating:
4.0

N/A

ROBERT A 
Rating:
5.0

Customer did not leave a comment.

Lanie E 
Rating:
5.0

Customer did not leave a comment.

MONTIEZ K 
Rating:
5.0

Awesome service! Great truck/van (just a bit of trash in the console)... Easy return... Thanks!

Dwayne B 
Rating:
5.0

Customer did not leave a comment.

Ernest B 
Rating:
5.0

Customer did not leave a comment.

Jeff G 
Rating:
5.0

Love the quality of work that was completed as an hitch was added to my car. Thanks again

Charles J 
Rating:
5.0

The woman who helped us with checkout was nice and speedy. I would recommend! They also had lots of space for drop off which made it very easy.

Anne H 
Rating:
5.0

Nothing. Raven was exceptional! I rented two days in a row. She was very helpful, considerate and professional.

jennifer k 
Rating:
5.0

Very good people working there, pleasure to do business with. Really helped us out on a last minute project that we did, that required multiple rentals.

Mark B 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
1.0

Raven was great and so very patient, but please staff another person on Sundays. There were many people in line and phones ringing off the hook. The wait delayed our move even more, but it certainly wasn’t Raven’s fault.

Robert B 
Rating:
5.0

The trailer I rented should’ve been cleaned. I had to wipe it down.

Michael G 
Rating:
5.0

Customer did not leave a comment.

Lehmelia B 
Rating:
1.0

The steering wheel was sticky and gross. The windshield had so many bugs smashed on it it was difficult to see out of. There were several employees there just moping around not doing much, making the process very slow.

Cathy M 
Rating:
3.0

Customer did not leave a comment.

NADINE C 
Rating:
5.0

Customer did not leave a comment.

Doug E 
Rating:
5.0

Excellent service

Charles K 
Rating:
3.0

Employees showed a lot of patience dealing with multiple ppl.i appreciate it cause some ppl can be assholes.

Gerald D 
Rating:
5.0

Customer did not leave a comment.

KATRINA W  |  Overall Experience 
Rating:
3.0

Lengthy process to pick one up.

Martha B 
Rating:
5.0

Friendly staff

Corinne H 
Rating:
4.0

One of the young women kept hanging up on me when I was trying to reserve my truck. Others than that things went well

Sharon N 
Rating:
5.0

Great service, friendly people. We had to rent 3 trucks in a short amount of time, and it went flawlessly, really saved the day for our company, with a last minute project.

joe k 
Rating:
2.0

Customer did not leave a comment.

Antonio S  |  Overall Experience 
Rating:
3.0

I said average because i really don’t under why you get flagged for someone else mess! Then if that person doesn’t pay you can’t rent a truck, that is VERY disturbing! But other than that uhaul was good to me.

rohnesha l  |  Overall Experience 
Rating:
1.0

The agent took a call from another customer while I was trying to talk with her about finalized the paperwork for my rental. THE WINDSHIELD AND WINDOWS WERE FILTHY INSIDE AND OUT. Please think about this. The only part of a car that a renter uses ONE HUNDRED PERCENT of the time (more than any other part) is the windshield. Your company should drill into the heads of every employee how extremely importance it is to every rental. In fact, you should make it part of the questions you ask in your surveys so they know.

DANIEL S 
Rating:
5.0

Frustrated that we were given a last minute pick-up location change. We had selected a hotel near the first location. The new pick-up location resulted in us having an additional need for arranging a ride to the new location.

Debbie H 
Rating:
5.0

The drop off location was also friendly and assisted in a short time frame. I was impressed in both locations. Keep up the good jobs. Thanks

Francis D 
Rating:
5.0

Customer did not leave a comment.

Ponce J 
Rating:
5.0

Customer did not leave a comment.

Haruna K 
Rating:
5.0

Both ladies at the counter were very knowledgeable and super helpful. Justin too, of course. Very pleasant experience.

James J 
Rating:
5.0

Nothing thank you everything was wonderful Thanks

BRENDA A 
Rating:
5.0

Customer did not leave a comment.

Brittiny A 
Rating:
2.0

Rude check in woman

john r 
Rating:
5.0

The app did not work for me at all. I found a work around by using the uhaul website directly. App rating zero stars.

Shane W 
Rating:
5.0

Top notch customer service.

MICHAEL A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERNEST R 
Rating:
3.0

We had reserved a furniture dolly, but one was not available when we picked up the truck. The truck was great and worked well.

laine h 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D 
Rating:
3.0

Dropped off after hours

Pam S 
Rating:
4.0

Customer did not leave a comment.

James A 
Rating:
5.0

Quick, easy rental experience. We were informed about pricing and and all the specifics. Returned the truck with ease and we were on our way. I would totally recommend this location. All workers were very accommodating and very customer oriented. Great crew.

Rhonda J 
Rating:
1.0

Customer did not leave a comment.

Stacey B 
Rating:
5.0

Customer did not leave a comment.

Abraham E 
Rating:
4.0

Customer did not leave a comment.

Celestine S 
Rating:
5.0

The employees did what they could do to make sure that it was an excellent experience.

KENNETH D 
Rating:
1.0

Terrible company I ever experienced. They will lie and chest you out of your money. They tried to draft $800 out my account knowing J didn’t owe them anything. They also switch my dates on when I was suppose to bring the truck back. The truck was brought back in excellent condition n has hand was back to normal. I highly don’t recommend these scammers

Eartha Q 
Rating:
5.0

Customer did not leave a comment.

Gregory F 
Rating:
5.0

Great customer service

Tonya H 
Rating:
5.0

Customer did not leave a comment.

Gerald H 
Rating:
5.0

Customer did not leave a comment.

Stacy G 
Rating:
5.0

Casey is truly an excellent employee for Uhaul!!!! She really is a great person and knows what’s going on….this was the best Uhaul experience ever…thanks so much for hiring people like Casey! Carole Anne Richardson 803-240-8835

CAROLE R 
Rating:
4.0

Cheaper rates...

john r 
Rating:
5.0

Probably the nicest, most efficient Uhaul location I have ever visited. I'm never renting from another location in Charleston. The people were friendly, the rental process was quick and I was on my way MUCH faster than anticipated. Well done to the team (and manager) at this location.

Bryan B 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Stephen A 
Rating:
5.0

The staff was professional friendly and prepared for my arrival. The truck was clean, fueled and connected to the auto trailer. This location does an excellent job !! Thank you

Jon C 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H 
Rating:
3.0

Customer did not leave a comment.

Martha M 
Rating:
4.0

Customer did not leave a comment.

April R 
Rating:
5.0

Customer did not leave a comment.

Marie R 
Rating:
5.0

Great customer service!

Candace K 
Rating:
5.0

I had a truly exceptional experience. I was a walk-in customer at the King Street location. I was immediately welcomed by a warm and friendly customer service rep. She was instrumental in helping me to make the correct decision in choosing two items for my project. The staff let me know that a link would be sent with the best location to fulfil the rental in the event the rental items were not available at the U haul Downtown CHS location. I made pick up visit up at the North Charleston store. It too was a squeaky clean facility, with a warm friendly front counter rep. She guided me in the self-scanning of my I D drivers license info into the system from my own mobile device. The whole experience at both locations exceeded my expectations. Well done U haul. I was able to have a trouble free rental experience. Thanks.

Douglas H 
Rating:
5.0

Customer did not leave a comment.

Martin B 
Rating:
1.0

Customer did not leave a comment.

Malek A 
Rating:
2.0

I had a reservation of $115 , when I got to this location, the incompetent man charged me $279.00 and said pay it now, dispute it later! I’ve never seen less helpful people in my life.

lisa m 
Rating:
5.0

Customer did not leave a comment.

Jennifer G 
Rating:
3.0

The truck needs to be serviced. It was a rough ride. Service personnel were very professional.

Mary E 
Rating:
4.0

Customer did not leave a comment.

Tony D 
Rating:
5.0

Customer did not leave a comment.

Larry R 
Rating:
5.0

Customer did not leave a comment.

Richard N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AFRICA N  |  Overall Experience 
Rating:
2.0

Lazy

Elliott W  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

A'Jai W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Wendell B  |  Online Move In 
Rating:
5.0

My overall experience was awesome, staff was very helpful and respectful and knowledgeable of their job they keep the line moving very little wait time. When they were not taking care of the customers they were taking cleaning and checking the oil in the trucks.

Amanda J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLAND G  |  Overall Experience 
Rating:
5.0

It was raining when I moved in. There’s no good solution to the weather being what it is but I think the high gloss floors might be a contributing factor to the possibility of accidents happening during inclement weather

Dennis S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Naquimia D  |  Overall Experience 
Rating:
3.0

Place was clean and secure but the door on the unit kept pushing in leaving the unit a bit exposed and very hard to open.

DERRICK I  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dorothy w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arthur P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole J  |  First Impressions 
Rating:
5.0

Raven was excellent. She stayed a little late to rent me a space and saved me easily 30 minutes in the process. I had turned in the uhaul autobody transport with Sebastian (who was quite helpful and courteous as well) and had seen how busy they were so Raven came in clutch as she was about to be off. At the end I turned in the 15’ truck to an African American young man who’s name started with an “A” and he was helpful as well — gave me time to fold up my 2 dozen blankets and avoid the fee. All in all an experience that was handled well on their end from the point of view of someone who had just flown to Detroit, had to pack up a uhaul in the snow, drove it all night down to SC, and then unload it to the storage unit in nonstop fashion. Truly appreciated them.

ANTONLOUIS C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kevin M  |  First Impressions 
Rating:
5.0

Awesome team. Clean storage. Definitely recommend.

Meghann Z  |  Overall Experience 
Rating:
5.0

Excelente serviço

LUIZ M  |  Overall Experience 
Rating:
5.0

Great customer service

Java D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie L  |  First Impressions 
Rating:
5.0

All the staff was nice and friendly, also helpful.. I appreciate all the staff that had help me understand everything..

roberta b  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Carlos B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jardea w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LIDIJA D  |  Overall Experience 
Rating:
5.0

I always do my business with U-Haul. There no other convenient place. The workers are always friendly and courteous to you. Keep up the good work.

NORA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marlon S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bernice J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea G  |  First Impressions 
Rating:
5.0

Exelente

marvin c  |  First Impressions 
Rating:
1.0

Cluttered, tight, chaotic area. No space to work in or drive through. Maybe a foot of clearance on either side of the truck trying to navigate in the area.

Joshua H  |  First Impressions 
Rating:
3.0

When I first come they told me if you don’t pass 10 days from the current month we will refund you the rent I don’t pass 9 days and they tell me we charge the whole price

Osama A  |  Overall Experience 
Rating:
5.0

Great service

DERVIN S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BARBARA M  |  First Impressions 
Rating:
5.0

Thank you for making my cross state move breeze

ALLISON E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey S  |  Overall Experience 
Rating:
5.0

U-Haul was helpful from start to finish.

ASHLEY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ferdinand C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edgardo v  |  Overall Experience 
Rating:
1.0

This is the worst place they are too high for no reason

Iviss B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Al R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cassandra S  |  First Impressions 
Rating:
5.0

In and out fast. Staff very friendly

Ronald B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Melzetta B  |  Overall Experience 
Rating:
5.0

Very understandable and respectable

Shaunda S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ferdinand C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Petrice B  |  Overall Experience 
Rating:
1.0

Didn’t know there rat problem was as serious until I started moving my furniture in, you can hear the rats running on the metal roof. Plus the storage was not what I was shown for a two bedroom apartment not even enough room.

Lyric S  |  First Impressions 
Rating:
4.0

Well I know that something is wrong with door c. So I guess I’ll have to come during open hours

Carlos B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl J  |  Overall Experience 
Rating:
4.0

Only issue that we have we requested client Appliance hand truck which was approved by the store and then when I went to pick it up it was given to another customer and we were disappointed in it because we made it we’re battle another hand truck was awful but we had things we had to take up three flights of stairs

Howard H  |  Overall Experience 
Rating:
5.0

management was very nice and helpful! Rates.are reasonable too, I like the easy access, and the the convenience of the moving cart. I will highly recommend your company!

Christine B  |  First Impressions 
Rating:
5.0

Friendly staff, and helpful. Even when they were busy they took time aside to help me access my storage unit because my card wasn't working.

Michael C  |  Overall Experience 
Rating:
4.0

Eddie was ready and able to help me with my storage requirements. He knows well what he is doing and went the extra mile to be sure I was satisfied. Great experience. I recommend this location!

GABRIEL G  |  First Impressions 
Rating:
4.0

Should have 24 he access.

CRYSTAL M  |  Overall Experience 
Rating:
5.0

Excellent service, very professional.

Liz S  |  Overall Experience 
Rating:
5.0

Quick service and efficient

BENJAMIN H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chris l  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomasina B  |  Overall Experience 
Rating:
5.0

I'm saddened to have had to leave without my belongings. It was a hard decision but UHaul was and is an excellent place for storage.

laura p  |  Overall Experience 
Rating:
1.0

Inside the unit its self there is no lights and the problem with the key pad was an incovince to myself and I'm sure the staff also. Thanks to Meghann for all she did to help me out each time month after month with gaining access to storage area due to key pad or card not working.

Timothy D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lenor D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RODOLFO F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eva S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda J  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Aiesha C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy D  |  First Impressions 
Rating:
5.0

I had a really great experience. The owner and staff are extremely friendly and helpful and the processes of renting a truck and a storage unit were very smooth and simple!

Emily D  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Douglas F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

eva s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deborah F  |  First Impressions 
Rating:
5.0

Friendly and helpful Uhaul staff made my first Uhaul storage experience enjoyable! Location off main busy street feels safe with easy access.

Theresa P  |  First Impressions 
Rating:
5.0

The new manager is great! She was very helpful and accomodating.

Cameron C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamilee S  |  First Impressions 
Rating:
4.0

The space was good—Only issue is parking area is a bit congested, and it takes a lot of time to get a phone answered.

Judith T  |  Overall Experience 
Rating:
5.0

Went above and beyond to make sure I was taken care of with storing my belongings.

Michael G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda C  |  First Impressions 
Rating:
5.0

Great service. Really happy with the unit!

Brandon S  |  First Impressions 
Rating:
5.0

The guys were very nice and accommodating

Denise A  |  First Impressions 
Rating:
5.0

We moved in Sept of 1995. We are getting this survey because some how the computer showed us as moving out. Hayden "Russell" at the Rivers ave "Credit Union Lane" was very helpful fixing the issue.

Patrick D  |  First Impressions 
Rating:
5.0

Justin and the rest of the workers was there was friendly nice and if I would ever come back to Charleston I will use you guys again.

eloise w  |  Overall Experience 
Rating:
5.0

Excellent overall customer service with clean air conditioned storage units! Beyond my expectations after a poor experience when renting truck in Kentucky.

Edson M  |  First Impressions 
Rating:
4.0

Good customer services

Leroy D  |  First Impressions 
Rating:
2.0

While I think this U-haul location has the best customer service of all locations I have dealt with, I was not pleased with the price of storage compared to other locations in town.

Michael B  |  Overall Experience 
Rating:
5.0

Always a great experience at this location

Michael B  |  First Impressions 
Rating:
5.0

Justin Brownell, from the uhaul facility on Rivers Ave in Charleston SC, was the light at the end of the tunnel, he went out of his way to make up for multiple issues with Uhaul/ubox in San Francisco

Matt L  |  Overall Experience 
Rating:
5.0

I have to say, everything promised was delivered thank you

Tom H  |  Overall Experience 
Rating:
3.0

We rent a U-Haul box. The company was great. They delivery drive was amazing. The only thing was the box would not close properly & would leak.

shaine b  |  Overall Experience 
Rating:
5.0

Very accommodating and professional!

Ralph L  |  First Impressions 
Rating:
4.0

The staff is always helpful and friendly

James G  |  First Impressions 
Rating:
4.0

Very friendly staff. U Haul could improve it's billing and credit terms for business customers. It took a while to get an W-9 and we had a very small window to submit monthly company checks.

DJ P  |  Overall Experience 
Rating:
4.0

Thanks

RON N  |  Overall Experience 
Rating:
5.0

Very nice and friendly and got me serviced fast

Lisa L  |  Reservation 
Rating:
2.0

Called ahead. Reserved unit. Next day drive to location in car first to make sure ok. They said I needed my truck there. Got truck. Unit full of someone stuff. Next location.....same problem. Wow.

Robert W  |  Reservation 
Rating:
4.0

The agent who delivered and picked up our uboxes was excellent. She was personable, friendly,helpful, and answered all our questions. I would highly recommend her.

thomas d  |  Overall Experience 
Rating: