nothing really, capable, professional, helpful as alwaysAllan H.
Customer Reviews for U-Haul Moving & Storage of Fremont
Fremont, CA 94538
(Off Hwy 880)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Joseph M. | Overall Experience
Very happy with the service when I rented a pickup truck. I booked it online and it was a breeze picking it up and returning it. U-Haul definitely beats going to a auto rental when you need a pickup truck. Will surely recommend U-Haul and particularly this location in Fremont CA.SYED H.
El cliente no dejó un comentario.LARRY B.
El cliente no dejó un comentario.Steve S.
Very friendly customer serviceSERGIO D.
El cliente no dejó un comentario.EVA M.
El cliente no dejó un comentario.JACKIE Z.
I am very pleased with my hitch installation experience. If I remember correctly, it was Marlon who did the installation. He was a gem - enthusiastic, did the installation is the timeframe he said it was going to take and gave me pointers on what to watch out (since I was planning to carry ebikes). As I say and waited for the installation, I was also impressed with the manager of the store (I forgot this name). He was going around making sure that customers were being taken care of and also conveying to his subordinates who needed to be done next. Mighty impressed with store!paul wong S.
Customer service was great. Can't remember the guy's name, but he was outstanding.SPENCER H.
El cliente no dejó un comentario.BHARGAVSAI P.
El cliente no dejó un comentario.Ricardo L.
El cliente no dejó un comentario.MARIAADRIANA S.
Staff are great, knowledgeable and very friendly.ABDULLAH G.
El cliente no dejó un comentario.Jeffrey P. | First Impressions
El cliente no dejó un comentario.RIZWAN M.
Great service.Steven G.
Great serviceJOSE V.
El cliente no dejó un comentario.Donald C.
Luckily, there was no wait time during this pick up.JAGADEESH G.
El cliente no dejó un comentario.HEATHER M.
El cliente no dejó un comentario.STANLEY B.
El cliente no dejó un comentario.Sergio C.
El cliente no dejó un comentario.Kevin G.
Lester, I want to thank you again for the amazing communication and going above/beyond the call of duty!Justin G.
Everything perfectHECTOR R.
El cliente no dejó un comentario.PADMANABHAN K.
Very quick and professional service, would recommend my friends for the service.Yipming T.
El cliente no dejó un comentario.AKRAM K.
El cliente no dejó un comentario.Justin G.
El cliente no dejó un comentario.ANGELA C.
El cliente no dejó un comentario.Dmitri M.
This U-Haul went above and beyond. I keep coming back for their efficiency and professional service, but today was another level entirely. When I realized I had l had dropped my personal keys in the cab floor of the truck, I called the 800 number (after hours) hoping the the location crew could retrieve them in the morning forhold them in Lost and Found. For me. To my pleasant surprise, after I explained my situation the the Customer Service person, I was put on a brief hold and was told the General Manager would meet me in 30 minutes to let me retrieve my keys. Which he did, with a cheery and kind disposition. What a great spokesperson for your company!! Thank you!!JOSE G.
this lot of pretty much full. had to park in a tight spotPrasanna S.
El cliente no dejó un comentario.TIMOTHY J.
El cliente no dejó un comentario.Mario B.
El cliente no dejó un comentario.Curtis M. | Overall Experience
everything went smooth, thank youJOHN K R.
El cliente no dejó un comentario.Samira S.
El cliente no dejó un comentario.JOSEPH W.
Online inventory should match real inventory. I had to change location. It is not explained how/where to find truck ID.IGOR L.
El cliente no dejó un comentario.ALI O.
Brian the Assistant Manager was terrific. Very attentive and Customer Service Oriented. He took care of my needs and got me in and out of the store very quickly. I greatly appreciate his help and promptness. Plus Rachel M. Was very pleasant and helpful and made sure I had a terrific experience. Thank you for all your hard work.ANTHONY M.
El cliente no dejó un comentario.Brittany M C. | Overall Experience
El cliente no dejó un comentario.Jedediah T. | Overall Experience
El cliente no dejó un comentario.TRINNA S.
Les and his team are one the most helpful and Really Courteous people : I admire Mr.Hallas Patience, his composure and specially his friendly and always smiling Temperament : I have seen him deal with some really stupid and arrogant customers with great hospitality that would make even a Cool as Cucumber guy Jalepono hot: Please pass my appreciation to him and his team members specially the following : Bryan, Merlin, and Marc and others that I meet in that location : One Request : Make this my Favorite LocationMANZER T.
longer hoursRICHARD S.
El cliente no dejó un comentario.ALEXANDR B.
Last three weeks I am picking up truck Good job ThanksPRAVEEN S.
I HAVE NO IDEA HOW THIS LOCATION COULD BE IMPROVED. THERE ARE NO OBVIOUS DEFECTS THAT NEED ATTENTION...Robert A.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.TEJAS C.
El cliente no dejó un comentario.Jose Manuel G.
El cliente no dejó un comentario.David A.
Awful pickup and dropoff experience. Website was not accepting return pictures/ would not confirm return. I was TRIPLE charged. Chat help was not helpful at all.ANDREA N.
El cliente no dejó un comentario.JORDAN T.
Having a rear view camera for truck really helps as many customers are not regularly used to drive trucks and they are used to rear view camera for assistance when backing upHARISH G.
El cliente no dejó un comentario.Soheb V.
The guy did my work in 3 minutes and was smiling and super friendly. This is my pick up location for let 10 years not goi g else where. Keep up ur good workPRAVEEN S.
El cliente no dejó un comentario.Francisco B.
They were able to help us when we were in a bind! Thank you!!Shaza B.
El cliente no dejó un comentario.VICTORIA G.
El cliente no dejó un comentario.KELVIN F.
clean and new van; good location staff friendly and helpful. better than I expected.bo H.
El cliente no dejó un comentario.KEITH H.
El cliente no dejó un comentario.Russ O.
El cliente no dejó un comentario.HOA H.
El cliente no dejó un comentario.Justin T.
The guy who helped us was a rockstar!JOSHUA P.
I will never in my life rent from this place again. Rip off. Rude. The guy with the pony tell and glasses should be fired. Horrible customer service. Take pictures of everything I don't care how ridiculous it seems. Truck wasn't working properly. Tank wasn't full but I return it back full and still got ripped off. Multiple extra fees in which they do not explain to you. Read everything well. I don't recommend but to each it's ownChristy P.
Les was super helpful and friendly. The young man who helped load it was as well. Upon returning a different young man ran (literally) to help me when he noticed from afar that I was struggling. Whomever trained those young men did a fabulous job. Too often customer service lacks. At this location they went above and beyond.Sylvia G.
El cliente no dejó un comentario.ROY JOSE T.
Im happy with the service!Deepak M.
Awesome staff, personable, friendly and knowledgeable. GraciasVICKI H.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.VICTOR S.
El cliente no dejó un comentario.ROBERT GLENN S.
El cliente no dejó un comentario.Radough M.
El cliente no dejó un comentario.ERIC C.
Salute to mr Hallas ,the way he greets and treat his customers and his employees or well said colleagues as well ,,,and I do appreciate them all for the best service all the time I was there ...Sukhdev Singh K. | Overall Experience
No way you can make improvements, you are already perfect,GLAUCO R.
El cliente no dejó un comentario.Michaelorkun B.
El cliente no dejó un comentario.Mohinder G.
Have used them a few times now and always satisfied with experience. Supplies for moving onsite so very convenient. Vehicles were clean and operated well.RUSSELL H.
best service due to my experience with u-haul needs Les Hallas is a great guy , always helpful,and perfect due to your expectations the staff is also very knowledgable and helpful to customers over all i am , and will go always to u-haul fremont ca ,,,,,s s kalsiSukhdev Singh K. | Overall Experience
online checkin has too many stepsRobert L.
El cliente no dejó un comentario.Shawn N.
Fuel charges are pretty high. I get it that it includes convenience charges as well..but still it is on higher.ABHISHEK M.
You can train your employees to not be rude. You advise one way yet we were forced to drive it back. We moved 80 miles away this was a horrible ecperienceMASOUD M.
El cliente no dejó un comentario.Samantha B.
I was charged extra for the mileage which I should not be charged because rental came with 362 mileage and I had driven under 200 Miles They charge me over for 55 milessunta S.
Very clean office and rental truck staff was greatLarry D.
trust worthy of praises.ABDUL D.
El cliente no dejó un comentario.Maneesh K.
El cliente no dejó un comentario.Shawn N.
My first reservation got cancelled without any notification. What a shame the you said "guaranteed" on the website. The van I rented seemed to have the problem with lock and I locked the door on the driver seat, other door could still be opened.Tsengwen C.
Greatly appreciated the ability to rent a truck within 2 hours of needing one!Karen S.
El cliente no dejó un comentario.LEEL B.
1. The doors on both the driver side as well as the passenger side wouldn't lock properly. One would have to slam the door really hard for these doors to get locked. That definitely needs improvement on this particular truck. 2. I chose "mobile checkin" - the fuel level indicated in the u-Haul app was not the same as the fuel level that I actually saw on the dashboard. I tried to correct it before the rental started...the app asked me to take a pic. I took a pic...but that pic never got uploaded (I uploaded other pics, those worked. But on this particular screen where I confirm odometer reading & fuel level the App didn't let me upload the picture).SRINIVAS T.
As always, great service.steve G.
The two customer service young men on shift Sunday around 9:45 am we're incredibly helpful and outgoing. Much appreciated their effort and attitudes.EHSAN S.
Not sure that the mileage fee was clear. I got the plus mileage, but didn't see how much it was per mile. Ouch!Richard G.
An intown 9ft Van rental at 89 cents a mile is more than gas and $40 (20 for rental + 20 to insure) but completely unaffordable for small item pickup to sanfrancisco and back and its why very few customers return. Grimmer Location charged me twice as well. $155.93 the day of the rental when i returned it early. And $120.68 three days later, the estimate made at front desk. Further: One books by phone to make pickup easy and nothing worked to efficiently arrive we had to start from scratch and write out contract and it took 37 min's. expensive and delayed isn't competitive Uhaul!Steven P.
El cliente no dejó un comentario.ERNESTO L. | Overall Experience
El cliente no dejó un comentario.Gilbert V. | Overall Experience
El cliente no dejó un comentario.Luiz Pedro R. | Overall Experience
We appreciate the free month the manager gave us.carla a. | Overall Experience
El cliente no dejó un comentario.david l. | First Impressions
El cliente no dejó un comentario.carla a. | First Impressions
Staff was very helpfulPamela M. | First Impressions
Great people. Working with you guys and les was great. Would recommend you to all my family and friends. GraciasDavid C. | Overall Experience
El cliente no dejó un comentario.Wayne N. | Overall Experience
I was given unit 402. When arriving yesterday to pick up an item, I learned that my unit leaks. I had 6 boxes that got soaked, three of which I lost property. My 8ft tall Christmas tree won't show any colors, essentially ruined.Anthony R. | Overall Experience
El cliente no dejó un comentario.Crystal M. | Overall Experience
Les was very helpful and responsiveWILLIAM R. | Overall Experience
Great ServicePrashant S. | First Impressions
The storage manager, Justin, was extremely helpful in making the whole move out process a smoother and pleasant experience. I truly appreciate his great support with the move-out.Venkatesh B. | Overall Experience
No one said i would have yo use some latter to get it was stupid and i will be moving out. Plus one of the employees said alot of stuff had been broken into and stolen.becky w. | Online Move In
El cliente no dejó un comentario.Gregg N. | Overall Experience
Excellent ServicePrashant S. | First Impressions
Costumer service was great, manager really knows his stuff. Would come back again.victor u. | First Impressions
Manager is awesome and very helpful.given me unit clean as new.HARBINDER S. | First Impressions
Servicios adicionales en esta ubicación
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