Comentarios del cliente para U-Haul Moving & Storage of Fremont

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Fremont

Grado total:

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thomas M. en

Grado:

Absolutely NOTHING should ever be changed. My experience can be defined in one word, "tubular".

James W. en

Grado:

More employees on staff to handle multiple customers at once

Emmette H. en

Grado:

El cliente no dejó un comentario.

Harold B. en

Grado:

Equipment dirty, personnel vague and offered no suggestions on operating equipment. I was handed a key and told, "Here you go!" Not good.

Richard W. en

Grado:

El cliente no dejó un comentario.

Sylvia C. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

Great Staff!!

Jeffrey W. en

Grado:

Les and team were very helpful.

Eriverto O. en

Grado:

El cliente no dejó un comentario.

Naotake Y. en

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El cliente no dejó un comentario.

Brian H. en

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El cliente no dejó un comentario.

Nghia N. en

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El cliente no dejó un comentario.

Joe V. en

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El cliente no dejó un comentario.

Chintu A. en

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El cliente no dejó un comentario.

Harold F. en

Grado:

fave larger size trucls available

Cristina M. en

Grado:

El cliente no dejó un comentario.

Dave D. en

Grado:

Les and his team are down to earth and professionals. They give you their undivided attention and provide updates as needed. Thanks guys.

Jessica T. en

Grado:

El cliente no dejó un comentario.

Alexander D. en

Grado:

App could not add photo and share location didn't work. Otherwise a great experience.

Matthew M. en

Grado:

El cliente no dejó un comentario.

Emanuel L. en

Grado:

Had a good experience with this storage site. Staff was helpful and friendly.

Andrew W. en

Grado:

El cliente no dejó un comentario.

David J. en

Grado:

Less at this facility was great but when I reserved trailer it was supposed to be at another location and when I arrived at that location they said it’s at a different location which was 30 miles away kind of pissed me off And then dropping off the trailer was supposed to be in Enumclaw and they said I have to go to Puyallup which was 50 miles away and that pissed me off so as of right now I will not use U-Haul again

Hiep P. en

Grado:

Awesome service, quick and staff was friendly.

Rudy M. en

Grado:

good service...thanks

Munira M. en

Grado:

El cliente no dejó un comentario.

Anthony G. en

Grado:

Excellent customer service , Pick up and return !

Junior I. en

Grado:

Even though my equipment I reserved wasn’t available due to a customer not turning the trailer in on time. It made up by the customer service they provided and I was very disappointed in the beginning but in the end I was very happy. The workers were very professional and understanding with why I needed an enclosed trailer. I give two thumbs up to customer service. I would love to come back to this location.

Burl K. en

Grado:

El cliente no dejó un comentario.

Kenneth B. en

Grado:

I believe the UHaul agent that helped me was named Les. He was very knowledgeable, very friendly and easy to work with. Your lucky to have such a worker. On the other hand, the young employee who checked me in, was a different story. Whining about how heavy the trailer is and he couldn't do it himself, where as Les (60+ years of age) handled the trailer himself.

Adrienne E. en

Grado:

Nothing , the guy was friendly and even the people helping to do the reservations for the u haul . Thank u , I had a great experience with this company. It was fast and easy .

Bryan T. en

Grado:

Store uhaul vehicles in a more secure location

Dominic R. en

Grado:

El cliente no dejó un comentario.

Thomas F. en

Grado:

Nevertheless, I would have greatly preferred picking up the trailer at my home town location, Livermore, which I also rate highly.

Toby A. en

Grado:

The truck had some serious visible damage and one of the tie-down rails was broken. Also seemed like the shocks were badly in need of replacing. But the truck still generally suited my purposes for a local move and was clean. The employees were extremely helpful, as they've always been when I've rented there, filled my propane tank, etc. Unlike many other Uhaul sites, this one has excellent customer service.

Kurt N. en

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El cliente no dejó un comentario.

Liyu W. en

Grado:

El cliente no dejó un comentario.

Faraaz S. en

Grado:

El cliente no dejó un comentario.

Lee T. en

Grado:

El cliente no dejó un comentario.

Nader B. en

Grado:

All personnel including the site manager were extremely knowledgeable and adroit at their jobs. They were also very professional and friendly.

MARTIN B. en

Grado:

Storage unit was very secure

vera e. en

Grado:

Great customer service , the gentleman and young lady working were very professional and courteous , answered all my mom’s questions and made us fill welcomed, thanks they deserve a raise no joke

Arkadi K. en

Grado:

Be aware that outside storage units - eg repurposed Uhaul cabs - are weather RESISTANT not weather PROOF

Robert P. en

Grado:

Friendly staff, good service...

Dave D. en

Grado:

That team is awesome!! Almost as good as 707061!!!!

Rahn S. en

Grado:

Staff was professional...

Brett G. en

Grado:

Perfect for my storage needs!

Karen Y. en

Grado:

The only reason I stayed was because of SWEET DAVID. I reeaervrd a “first floor” unit (misleading “upper unit with dangerous ladder,”) David kindly apologized and explained- took time to show me, etc.

Nelson F. en

Grado:

.

Philipp C. en

Grado:

Great service. Flexible and convenient. Friendly staff. Had a problem towards the end with invoicing but the staff resolved it quickly, taking responsibility for the error and fixing the problem to me

Gerard T. en

Grado:

LES HALLA, General Manager - helped me - he Is Very Professional, and, patient - I Appreciate That Very Much - my experience was Very Good Thanks to Mr. Halla - Thank You !

FATIMAH H. en

Grado:

My experience at this location has been always the best Amon all the other locations at Fremont,ca

cristopher j. en

Grado:

I would suggest that you install sensor lights inside each locker so that the light comes on when there is someone in the locker and goes out when the locker is closed. The locker I had was too dark.

joaquin r. en

Grado:

Great service, they went up and beyond.

Jay S. en

Grado:

Very Good, This was my second experience. I am happy with service at all locations, I have gone.

deborah s. en

Grado:

I was with U-Haul moving and storage for over 2 years . Would definitely recommend you guys

AL C. en

Grado:

All in all I had a good experience with this facility. There was an incident where my unit was almost broken into. Dim lighting and no camera coverage.

Ruth s. en

Grado:

I found the storage yard well maintained and staff helpful

Ian R. en

Grado:

Justin was very, very helpful and understanding. He went above and beyond in assisting me with my truck/trailer return and storage rental.

joseph g. en

Grado:

took care of my needs