Customer Reviews for U-Haul Moving & Storage of Fremont

5,079 reviews

44511 S Grimmer Bl   Fremont, CA 94538
(Off Hwy 880)

(510) 656-2200

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(510) 656-2200

44511 S Grimmer Bl
Fremont, CA 94538
(Off Hwy 880)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Faster Conputers at check out and to purchase

Raquel K 
Rating:
5.0

The staffs are very friendly and courteous.

Ting Y 
Rating:
5.0

Customer did not leave a comment.

BLANCA L 
Rating:
5.0

Customer did not leave a comment.

Vijay M 
Rating:
4.0

Customer did not leave a comment.

Alan C 
Rating:
5.0

The staff and customer service is amazing at Grimmer. I only rent from that location because of the staff! The equipment has always been in top shape as well-- but the vibe amongst the team there is so helpful. I appreciate their level of staffing, training, hiring, and whatever else is going on behind the scenes to make my experience carefree and accurate. Thank you Grimmer Fremont uHaul team!

Geoffrey H 
Rating:
5.0

The staff was so helpful, cheerful and just wonderful to deal with. Thanks

Kenneth D 
Rating:
5.0

Customer did not leave a comment.

Jumpei Y 
Rating:
5.0

Customer did not leave a comment.

Jumpei Y 
Rating:
5.0

Customer did not leave a comment.

DIEGO A 
Rating:
4.0

Customer did not leave a comment.

Asif Q 
Rating:
5.0

Excellent customer service. No issues with the equipment. Easy check out, easy return.

Susan S 
Rating:
5.0

Thank you staff for making this moving as easy and carefree! The staff is super friendly and explain everything to me. First time renting from u haul and would not hesitate to do it again.

Karen M 
Rating:
3.0

Customer did not leave a comment.

EDUARDO A 
Rating:
5.0

Customer did not leave a comment.

CATALINA V 
Rating:
5.0

Customer did not leave a comment.

Valarie J 
Rating:
5.0

Customer did not leave a comment.

Derrick M 
Rating:
5.0

Staff was super friendly and knowledgeable. Will always use this Uhaul facility. It is the best in the area.

daniel h  |  Overall Experience 
Rating:
5.0

Great costumer service. Quick and reliable.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Very friendly and helpful. Easy to return… Well run yard

Jesse M 
Rating:
1.0

They gave me a 15 “ moving truck that barely went past 40 miles per hour in the freeway. I was so scared driving it.

Sonia K 
Rating:
5.0

Customer did not leave a comment.

Johanna F 
Rating:
5.0

Customer did not leave a comment.

Maggie L 
Rating:
5.0

Customer did not leave a comment.

YONGDE J 
Rating:
5.0

Amy had good customer service.

Amir M 
Rating:
5.0

Good customer service always

Andrew P 
Rating:
5.0

Quick and easy pickup. Efficient service from staff

Razikh U 
Rating:
4.0

Customer did not leave a comment.

Steve R 
Rating:
4.0

The van was not wiped off on dashboard with dust.

Amir M 
Rating:
5.0

Customer did not leave a comment.

Edward S 
Rating:
5.0

the customer service was excellent. Amy, the person who handled my transaction did a great job ! Thanks Amy !

Jim M 
Rating:
3.0

Customer did not leave a comment.

Joseph K 
Rating:
5.0

Friendly staff walked me through the dolly use. Equipment looked to be brand new. There was a Karen customer raising a stink for no reason, but the staff took it in stride.

Eric S 
Rating:
5.0

Customer did not leave a comment.

Bonifacio C 
Rating:
5.0

Good customer service

Craig R 
Rating:
1.0

Van was all kinds of messed up, passenger mirror was broken, day runner fell off drivers side

Dylan R 
Rating:
5.0

Customer did not leave a comment.

carline h 
Rating:
5.0

Customer did not leave a comment.

Sam M 
Rating:
3.0

Over charged me for fuel. Corrected by customer service only because I took pictures before and after I picked up my rental. Definitely won't go back to this location.

Jason J 
Rating:
5.0

Excellent, friendly service. I was in and out quickly

DONALD P 
Rating:
5.0

Customer service is excellent

Craig R 
Rating:
5.0

Nothing

Richards R 
Rating:
5.0

Customer did not leave a comment.

ROBERTO A 
Rating:
5.0

Customer did not leave a comment.

FABIAN S 
Rating:
5.0

Drop-off after office hours took lot of time as , location service was giving some website error, so ended up taking lot of pictures to return vehicle. The inperson drop-off experience of previous vehicle was excellent, just had to handover the keys.

ASHOK P 
Rating:
5.0

Customer service was excellent.

KAREN L 
Rating:
5.0

Customer did not leave a comment.

Anthony P 
Rating:
5.0

Customer did not leave a comment.

Arun K 
Rating:
5.0

The entire rental and return process was seamless. Customer service from the agent was awesome.

Prabhu L 
Rating:
5.0

Customer did not leave a comment.

Abdul K 
Rating:
5.0

Customer did not leave a comment.

YUANHENG C 
Rating:
5.0

Entire experience was so easy. Super fast, friendly and convenient. Would definitely recommend this location.

PAULA F 
Rating:
5.0

Customer did not leave a comment.

Sam M 
Rating:
5.0

Thank you so much,

Kiook P 
Rating:
4.0

I got 15' truck. It was at 109 thousand miles. Truck was downshifting when I take my foot off of the gas pedal when I was going downhill, which is cool. But it was having hard time getting back to higher gear when I put my foot back on the pedal. It was very uncomfortable drive as most of my drive was uphill then downhill highway. I was trying to manage the highway speed at the gear that is two gear lower than the supposed one, with an engine that is running at 5k RPM.

Mustafa M 
Rating:
4.0

Give a tour for use of equipment.

sheko h 
Rating:
5.0

Customer did not leave a comment.

NoNameGiven K 
Rating:
5.0

Customer did not leave a comment.

Nicole K 
Rating:
5.0

Customer did not leave a comment.

Timothy O 
Rating:
5.0

This was my best experience from the UHAUL Grimmer BLVD branch, the lady who processed my rental procedure was so nice and helpful, she was well known customer service representative. I hope the UHAUL hire such honest and hard working people like mentioned lady. Also the person who received the rental car from me was also nice and helpful. Overall i give five star review to all of workers.

Samim S 
Rating:
5.0

Outstanding

David S 
Rating:
5.0

The service is very good at this location well organized.

pete O 
Rating:
5.0

Excellent customer service

Frozan F 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

Customer did not leave a comment.

harpreet s 
Rating:
4.0

Customer service is always top notch. We are frequent customers and always have a great experience.

peter s 
Rating:
5.0

Customer did not leave a comment.

Denie M 
Rating:
5.0

Everyone at this location was very accommodating. Very knowledgeable and friendly staff.

Mark A 
Rating:
5.0

Les Halla and his team were great. 6 out of 5 stars!

Robert H 
Rating:
5.0

You have a great team Keep it up

David S 
Rating:
1.0

filthy male employee, reaked of smoking cigarette , was smoking in front of store , in violation of no smoking laws , then wondered into store to work. at about 7 am , completed wrong invoice , over charge me on mileage , I was quoted different price on mileage , then I was victim of bait switched , this filthy white older male of great filth smells an unkept hygiene rented me different van , filled info on. another van. I got a call later about four pm asking if I had a key , I explained. the key I have worked in the van I was dispatched to , with rate listed. three quarter indicated on invoice of fuel in tank, as a disabled man. I was taken advantage of. when returning van as told the return equipment location. has no room to park an I waiting. on grimmer blvd. blocking traffic to enter return lane , I then had to enter from. exit to park van in so called location. by propane filling location. , an there was no yellow mail box to drop off key ! I personally knew the owner of the store since 1977 an here in 2024 this is a sham , incomplete construction of appears a line an trench dug out an not protected. as is washed out an my new 2024 Subaru was subjected to rash violent contact an. filthy mud on my car , the general contractor with his left mini excavator did take means to provide safe travel thru his abandoned construction trench , mr purcell. 843 Benson ave Modesto CA 95354 209-402-1098.

Bill P 
Rating:
3.0

Receptionist behind the desk is moody. Mean, never greeted, bad service..

Christopher F 
Rating:
4.0

Customer did not leave a comment.

Rui-Yuan D 
Rating:
5.0

Good service

Syed N 
Rating:
5.0

Just continue the GREAT customer service 😎

Anthony E 
Rating:
5.0

Customer did not leave a comment.

Ahmed A 
Rating:
1.0

Person that helped me didn’t know that the trailer I reserved wasn’t even on the lot! Had me waiting as he looked for something that wasn’t there! Then he promised a discount that I never received. Last time I will ever go here.

Jose M 
Rating:
4.0

I just dropped the truck off. Didn't go inside

Eric T 
Rating:
5.0

No improvement needed

Micheal H 
Rating:
5.0

Customer did not leave a comment.

Bonifacio C 
Rating:
5.0

We returned our trailer after hours, my only worry was that I was returning a trailer in a very open area and was worried about it being stolen. Other than that it was easy to return.

Dea H 
Rating:
5.0

Best customer service, prices, and everything was super quick and stress free. Thank you so much for making my move less stressful! :)

Haroon A 
Rating:
5.0

When I returned the van I used the app to process the return since it was after hours. Within the app I could not get the return option so I had to log on through the internet on my phone. Then after I processed all the steps uploading all the pictures I got to a point where it said 'Thank you for uploading the requested images. Please wait while we update our records.' But the continue button under the message was never activated so I don't know if the information in the system was actually updated.

Robin E 
Rating:
5.0

I was helped promptly. The process went smoothly.

Kenneth F 
Rating:
5.0

There was water in the floor making some hard to transport furniture

GUILLERMO H 
Rating:
5.0

Great service. They even made my dash cam wiring in the back much nicer than before! Thank you!

Bonifacio C 
Rating:
4.0

Customer did not leave a comment.

Akhil R 
Rating:
5.0

Customer did not leave a comment.

Vijay K 
Rating:
5.0

Customer did not leave a comment.

Mandy W 
Rating:
5.0

customer service has been great and trucks are always clean and ready to operate. No complaints keep up the good work uhaul team!

peter s 
Rating:
5.0

Employee who worked there was solo on a busy day and she did a great job being calm, composed, patient, efficient, and very helpful. She was attentive to keep a trailer ready even when having another one going down and she helped make sure everything was clean and easy.

Taranjit N 
Rating:
5.0

Customer did not leave a comment.

Patricia M 
Rating:
5.0

Nothing. Entire process was very efficient, simple and smooth from beginning to end. I believe it was Any who helped while at the store and she was very professional and attentive. She really made the process very seamless and top notch experience.

Jeff D 
Rating:
5.0

Amy was great

Manna O 
Rating:
5.0

Customer did not leave a comment.

Bailey C 
Rating:
5.0

Customer did not leave a comment.

RACHEL B 
Rating:
4.0

The CSR could tell you that there needs to be an on-line evaluation of the equipment BEFORE leaving the depot. I didn't realize it until I was at home and saw the text message. You can't do the evaluation from home, it has to occur at the pick up depot.

Paul S 
Rating:
5.0

Customer did not leave a comment.

Wansoo P 
Rating:
4.0

The brakes on the trailer were dragging so my transmission was getting very hot and a light came on especially for this problem. The trailer was empty . I returned it explained to the kid working he said thanks . That’s is not what can we do to make this better ? A discount next time ahh kick in the ass ? Nothing. I have been renting from uhaul this location for my business needs for over 40 years. Not happy probably won’t return

timothy u 
Rating:
3.0

Key drop location should be More clearer

satbir s 
Rating:
5.0

The staff there was very wonderThey help me for whatever I. The manager last was soh wonderful and help me. A lot whenever I need it. I will recommend anybody to come there. And get a U-haul truck or anything that they need there. Just ask professional staff and professional staff and professional manager. I love them very much.

Shelley P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Asfar l  |  Overall Experience 
Rating:
5.0

Excellent Customer Service. Great Staff. Manager ⭐ -:Went above and beyond to help!

Suzanne B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela B  |  Overall Experience 
Rating:
5.0

I love uhaul Grimmer Fremont. I was there for three years and love your staff and the location. I would and have recommended uhaul to my friends and if I get another storage it will be with uhaul. I just want to say thank you to Les and Bryan for always being curtious to me and helpful. Your staff is wonderful! I truly appreciate uhaul Grimmer for there cleanliness and well maintained property. I have been to other uhauls and I have to say Grimmer is the best!!!!! TRUCK RENTAL IS GREAT TOO.! EVERYTHING HAS BEEN WONDERFUL Thank you uhaul.

Lorrie P  |  Overall Experience 
Rating:
3.0

I was going to bring it to you guys attention thank you for the review I'm dealing with ants right now I guess because the unit is outside and it's not sealed property so I come down every other week maybe twice a week and spray the unit I'm having to move some things to another unit other than you guys but overall it does what it's supposed to do ants are a big problem for me right now..

Derrick J  |  Overall Experience 
Rating:
5.0

Hi Les, We are truly happy with the hours and service at U-Haul. Thanks for accommodating our ad-hoc requests. Salaam Food Pantry

samreen s  |  Overall Experience 
Rating:
5.0

Les rocks! Consummate professional. Takes customer satisfaction very seriously.

Raymond R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Victor A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john b  |  First Impressions 
Rating:
4.0

Staff was helpful as was the unit. Excellent price! The building itself could use air conditioning. Moving during the summer is very hot.

Mark C  |  Overall Experience 
Rating:
4.0

The staff member was very helpful! He gave me clear directions and assistance. He helped change my equipment drop off location to this site which made my day much smoother (after a weekend of moving this was very appreciated).

molly s  |  First Impressions 
Rating:
5.0

Very helpful and professional

Luis V  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

EDUARDO R  |  Overall Experience 
Rating:
2.0

There are holes in the storage unit which after repeated followups only repaired one hole. I felt these are not clean and not maintained properly y for the same price yiu get a better facility.

SRIKANTH B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Prashant S  |  Overall Experience 
Rating:
5.0

Brian, who helped me was excellent in explaining everything and showing me how my storage unit worked. The process was easy.

SANDRA S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beder R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VINCENT H  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

SRIKANTH B  |  First Impressions 
Rating:
3.0

I am very disappointed that my stuff was wet from the storage unit that was out side. I paid almost $170 a month this is Unacceptable!!!

Heather M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond R  |  First Impressions 
Rating:
5.0

Great customer service. They were very professional and well detailed.

Juan G  |  First Impressions 
Rating:
5.0

Been with them for years never unhappy they are prompt attentive to the customer and understand during these trying times we’re in. Manager gets my 5 gold ⭐️ ⭐️⭐️⭐️⭐️ always helpful. Staff is great as well. Highly recommend them.

MARILYN H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kaielop m  |  Overall Experience 
Rating:
5.0

Les was very patient and helpful whenever I called

Sumita G  |  Overall Experience 
Rating:
5.0

My Togo place for all transportation and storage needs . Specially this location with les and bryan. They are very knowledgeable , quick and easy to work with. They are the best always.

Praveen S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Obianuju O  |  First Impressions 
Rating:
3.0

I have email my feedback to jobs uhaul.com. This facility seems like more workers are needed so customers don't have to wait. Management should notify customers when they decide to cut a customer's lock just to replace it eith one they deem more secure. It's inconvenient for customers not to be able to access their unit then have to wait for a rep to cut the lock because they don't know where the keys are located. All staff could use soft skills, cultural sensitivity, diversity & inclusion training as well. Staff members were referring to me as "the black girl" which is inappropriate. I don't think they meant any harm but it's 2022, we should know there's a professional way to interact with the public. Rent was raised during my time renting here and frankly I don't see why. As I left the facility, I noticed there was a black cabinet someone left. Obviously the rent increase is not covering more staff or cleaning.

Shayla J  |  Overall Experience 
Rating:
5.0

Superb experience with the staff and storing process. Best storage place ever!

ZEN Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela M  |  Overall Experience 
Rating:
5.0

Brian was most helpful. He was the only person working when I got there and was able to manage multiple customers including myself. He went above my expectations!

Burton C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario m  |  Overall Experience 
Rating:
5.0

I cannot say enough good things about Les and his team.. Les went above and beyond my expectations and I am genuinely grateful for his assistance.

Wael F  |  First Impressions 
Rating:
5.0

Perfect

Prashant S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalyn P  |  First Impressions 
Rating:
5.0

Les your staff is extremely friendly helpful Marlon has always been friendly and helpful to us. Nick was very helpful and came up with a solution to my propane tank problem ty.

carol s  |  First Impressions 
Rating:
2.0

Every time, I went to pay for the needed help, there was no employee to be seen. Most of the time, I had to wait more than half an hour for someone to show up.

urmilaben P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kurt l  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HAMED R  |  Overall Experience 
Rating:
5.0

All the gentlemen working there that assisted me were extremely professional, courteous, and just a joy to work with. Best U-haul facility and staff ever! :)

Raymond R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russ M  |  Overall Experience 
Rating:
5.0

Les and his crew took most excellent care of us and our storage needs!

Jeffrey P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ty y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittany M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jedediah T  |  Overall Experience 
Rating:
5.0

Salute to mr Hallas ,the way he greets and treat his customers and his employees or well said colleagues as well ,,,and I do appreciate them all for the best service all the time I was there ...

Sukhdev S  |  Overall Experience 
Rating:
5.0

best service due to my experience with u-haul needs Les Hallas is a great guy , always helpful,and perfect due to your expectations the staff is also very knowledgable and helpful to customers over all i am , and will go always to u-haul fremont ca ,,,,,s s kalsi

Sukhdev S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERNESTO L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gilbert V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luiz P  |  Overall Experience 
Rating:
5.0

We appreciate the free month the manager gave us.

carla a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david l  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carla a  |  First Impressions 
Rating:
5.0

Staff was very helpful

Pamela M  |  First Impressions 
Rating:
5.0

Great people. Working with you guys and les was great. Would recommend you to all my family and friends. Thanks

David C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wayne N  |  Overall Experience 
Rating:
1.0

I was given unit 402. When arriving yesterday to pick up an item, I learned that my unit leaks. I had 6 boxes that got soaked, three of which I lost property. My 8ft tall Christmas tree won't show any colors, essentially ruined.

Anthony R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal M  |  Overall Experience 
Rating:
4.0

Les was very helpful and responsive

WILLIAM R  |  Overall Experience 
Rating:
5.0

Great Service

Prashant S  |  First Impressions 
Rating:
5.0

The storage manager, Justin, was extremely helpful in making the whole move out process a smoother and pleasant experience. I truly appreciate his great support with the move-out.

Venkatesh B  |  Overall Experience 
Rating:
3.0

No one said i would have yo use some latter to get it was stupid and i will be moving out. Plus one of the employees said alot of stuff had been broken into and stolen.

becky w  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gregg N  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!

JUDITH T  |  Overall Experience 
Rating:
5.0

Les has been awesome and professional since day one. I loved this place and all they had to offer. All staff were always kind, helpful, and professional whenever I had any needs. I only left because Covid-19 impacted my finances.

Raymond R  |  Overall Experience 
Rating:
5.0

Excellent Service

Prashant S  |  First Impressions 
Rating:
2.0

I reserved a 4x6x8 online, and a Van. When we got to Uhaul they didn’t have the storage unit we reserved, so I had take a larger unit which is $100 dollars a month more. We didn’t look into any other storage solutions because we were at the location ready to unload.

Adrian C  |  First Impressions 
Rating:
5.0

Great place to store my stuff. Staff is excellent

Jack H  |  Overall Experience 
Rating:
5.0

Ended up taking a larger than necessary unit because the smaller converted trailer smelled very musky. Staff was great. Liked 24 hour access to converted box truck unit. 😊 liked to repurposing of TruckS and trailers. Great idea.

michelle i  |  Overall Experience 
Rating:
5.0

Costumer service was great, manager really knows his stuff. Would come back again.

victor u  |  First Impressions 
Rating:
5.0

Manager is awesome and very helpful.given me unit clean as new.

HARBINDER S  |  First Impressions 
Rating:
5.0

Great service, convenient location and clean facilities

Ankit B  |  Overall Experience 
Rating:
5.0

Excellent service, convenient.

Thomas C  |  Overall Experience 
Rating:
5.0

Great Staff. Quick to help, Not a fan of the two level locker set up, but it is what it is.

Tom H  |  Overall Experience 
Rating:
5.0

Les and his team are down to earth and professionals. They give you their undivided attention and provide updates as needed. Thanks guys.

Dave D  |  Overall Experience 
Rating:
4.0

Had a good experience with this storage site. Staff was helpful and friendly.

Emanuel L  |  Overall Experience 
Rating:
5.0

All personnel including the site manager were extremely knowledgeable and adroit at their jobs. They were also very professional and friendly.

Nader B  |  Overall Experience 
Rating:
5.0

Storage unit was very secure

MARTIN B  |  Overall Experience 
Rating:
5.0

Great customer service , the gentleman and young lady working were very professional and courteous , answered all my mom’s questions and made us fill welcomed, thanks they deserve a raise no joke

vera e  |  First Impressions 
Rating:
4.0

Be aware that outside storage units - eg repurposed Uhaul cabs - are weather RESISTANT not weather PROOF

Arkadi K  |  Overall Experience 
Rating:
3.0

Friendly staff, good service...

Robert P  |  First Impressions 
Rating:
5.0

That team is awesome!! Almost as good as 707061!!!!

Dave D  |  First Impressions 
Rating:
4.0

Staff was professional...

Rahn S  |  First Impressions 
Rating:
5.0

Perfect for my storage needs!

Brett G  |  Overall Experience 
Rating:
5.0

The only reason I stayed was because of SWEET DAVID. I reeaervrd a “first floor” unit (misleading “upper unit with dangerous ladder,”) David kindly apologized and explained- took time to show me, etc.

Karen Y  |  First Impressions 
Rating:
5.0

.

Nelson F  |  First Impressions 
Rating:
4.0

Great service. Flexible and convenient. Friendly staff. Had a problem towards the end with invoicing but the staff resolved it quickly, taking responsibility for the error and fixing the problem to me

Philipp C  |  Overall Experience 
Rating:
5.0

LES HALLA, General Manager - helped me - he Is Very Professional, and, patient - I Appreciate That Very Much - my experience was Very Good Thanks to Mr. Halla - Thank You !

Gerard T  |  Reservation 
Rating:
5.0

My experience at this location has been always the best Amon all the other locations at Fremont,ca

FATIMAH H  |  Reservation 
Rating:
3.0

I would suggest that you install sensor lights inside each locker so that the light comes on when there is someone in the locker and goes out when the locker is closed. The locker I had was too dark.

cristopher j  |  Overall Experience 
Rating:
5.0

Great service, they went up and beyond.

joaquin r  |  Overall Experience 
Rating:
5.0

Very Good, This was my second experience. I am happy with service at all locations, I have gone.

Jay S  |  Reservation 
Rating:
5.0

I was with U-Haul moving and storage for over 2 years . Would definitely recommend you guys

deborah s  |  Overall Experience 
Rating:
4.0

All in all I had a good experience with this facility. There was an incident where my unit was almost broken into. Dim lighting and no camera coverage.

AL C  |  Overall Experience 
Rating:
4.0

I found the storage yard well maintained and staff helpful

Ruth s  |  Overall Experience 
Rating:
5.0

Justin was very, very helpful and understanding. He went above and beyond in assisting me with my truck/trailer return and storage rental.

Ian R  |  Overall Experience 
Rating:
5.0

took care of my needs

joseph g  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top