Customer Reviews for U-Haul Moving & Storage of Fremont

4165 comentarios

44511 S Grimmer Bl   Fremont, CA 94538
(Off Hwy 880)

(510) 656-2200

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(510) 656-2200

44511 S Grimmer Bl
Fremont, CA 94538
(Off Hwy 880)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The guy did my work in 3 minutes and was smiling and super friendly. This is my pick up location for let 10 years not goi g else where. Keep up ur good work

PRAVEEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco B. 
Clasificación:
5.0

They were able to help us when we were in a bind! Thank you!!

Shaza B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELVIN F. 
Clasificación:
5.0

clean and new van; good location staff friendly and helpful. better than I expected.

bo H. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russ O. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOA H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Justin T. 
Clasificación:
5.0

The guy who helped us was a rockstar!

JOSHUA P. 
Clasificación:
1.0

I will never in my life rent from this place again. Rip off. Rude. The guy with the pony tell and glasses should be fired. Horrible customer service. Take pictures of everything I don't care how ridiculous it seems. Truck wasn't working properly. Tank wasn't full but I return it back full and still got ripped off. Multiple extra fees in which they do not explain to you. Read everything well. I don't recommend but to each it's own

Christy P. 
Clasificación:
5.0

Les was super helpful and friendly. The young man who helped load it was as well. Upon returning a different young man ran (literally) to help me when he noticed from afar that I was struggling. Whomever trained those young men did a fabulous job. Too often customer service lacks. At this location they went above and beyond.

Sylvia G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROY JOSE T. 
Clasificación:
5.0

Im happy with the service!

Deepak M. 
Clasificación:
5.0

Awesome staff, personable, friendly and knowledgeable. Gracias

VICKI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT GLENN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Radough M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC C. 
Clasificación:
5.0

Salute to mr Hallas ,the way he greets and treat his customers and his employees or well said colleagues as well ,,,and I do appreciate them all for the best service all the time I was there ...

Sukhdev Singh K.  |  Overall Experience 
Clasificación:
5.0

No way you can make improvements, you are already perfect,

GLAUCO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michaelorkun B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohinder G. 
Clasificación:
5.0

Have used them a few times now and always satisfied with experience. Supplies for moving onsite so very convenient. Vehicles were clean and operated well.

RUSSELL H. 
Clasificación:
5.0

best service due to my experience with u-haul needs Les Hallas is a great guy , always helpful,and perfect due to your expectations the staff is also very knowledgable and helpful to customers over all i am , and will go always to u-haul fremont ca ,,,,,s s kalsi

Sukhdev Singh K.  |  Overall Experience 
Clasificación:
4.0

online checkin has too many steps

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn N. 
Clasificación:
4.0

Fuel charges are pretty high. I get it that it includes convenience charges as well..but still it is on higher.

ABHISHEK M. 
Clasificación:
1.0

You can train your employees to not be rude. You advise one way yet we were forced to drive it back. We moved 80 miles away this was a horrible ecperience

MASOUD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
2.0

I was charged extra for the mileage which I should not be charged because rental came with 362 mileage and I had driven under 200 Miles They charge me over for 55 miles

sunta S. 
Clasificación:
5.0

Very clean office and rental truck staff was great

Larry D. 
Clasificación:
5.0

trust worthy of praises.

ABDUL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maneesh K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn N. 
Clasificación:
2.0

My first reservation got cancelled without any notification. What a shame the you said "guaranteed" on the website. The van I rented seemed to have the problem with lock and I locked the door on the driver seat, other door could still be opened.

Tsengwen C. 
Clasificación:
5.0

Greatly appreciated the ability to rent a truck within 2 hours of needing one!

Karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEEL B. 
Clasificación:
5.0

1. The doors on both the driver side as well as the passenger side wouldn't lock properly. One would have to slam the door really hard for these doors to get locked. That definitely needs improvement on this particular truck. 2. I chose "mobile checkin" - the fuel level indicated in the u-Haul app was not the same as the fuel level that I actually saw on the dashboard. I tried to correct it before the rental started...the app asked me to take a pic. I took a pic...but that pic never got uploaded (I uploaded other pics, those worked. But on this particular screen where I confirm odometer reading & fuel level the App didn't let me upload the picture).

SRINIVAS T. 
Clasificación:
5.0

As always, great service.

steve G. 
Clasificación:
5.0

The two customer service young men on shift Sunday around 9:45 am we're incredibly helpful and outgoing. Much appreciated their effort and attitudes.

EHSAN S. 
Clasificación:
4.0

Not sure that the mileage fee was clear. I got the plus mileage, but didn't see how much it was per mile. Ouch!

Richard G. 
Clasificación:
4.0

An intown 9ft Van rental at 89 cents a mile is more than gas and $40 (20 for rental + 20 to insure) but completely unaffordable for small item pickup to sanfrancisco and back and its why very few customers return. Grimmer Location charged me twice as well. $155.93 the day of the rental when i returned it early. And $120.68 three days later, the estimate made at front desk. Further: One books by phone to make pickup easy and nothing worked to efficiently arrive we had to start from scratch and write out contract and it took 37 min's. expensive and delayed isn't competitive Uhaul!

Steven P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MANUEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bin W. 
Clasificación:
5.0

Special thanks to two young gentlemen on duty this weekend who made my visit quick and enjoyable. Excellent service!

NATALIIA Z. 
Clasificación:
2.0

I am a regular customer to S. Grimmer location I rent cargo Van's weekly. I rented this past Thursday 6/17 only for one day. Come to my surprise my card was charged $490.86 because they said I damaged the roof of the van. I am 5'5 too short to even damage the roof of the van let alone reach it I was never notified I only found out by checking my bank account. VERY UNPROFESSIONAL AND I BELIEVE I WILL BE RENTING ELSEWHERE

MICHELLE D. 
Clasificación:
5.0

Great service, Les, the manager, is the best.

Steven G. 
Clasificación:
5.0

U-haul is the best

Martin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD M. 
Clasificación:
5.0

Great equipment and location

Ralph K. 
Clasificación:
5.0

Very friendly workers there, easy picking up and return.

Serge M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergey P. 
Clasificación:
2.0

We arrived around 515 and there was only one person working and he was busy so we had to wait. 3 people came inside while we were waiting so there is enough people to justify staff but this location apparently values people having to wait. The truck was old and dirty but it did do the job. So i guess we are ok with it but expected a better overall experience.

Carmine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sriram P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY P. 
Clasificación:
5.0

Ensure that the sidesteps to the enter the cargo vans have adequate warnings to prevent falls.

FRANCIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Riyaz S. 
Clasificación:
5.0

Great service.

Joe R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTO L.  |  Overall Experience 
Clasificación:
5.0

Fast and friendly service. A very easy process.

RUDOLPH G. 
Clasificación:
5.0

Len is awesome and very helpful nothing to improve Fremont location!

MARTIN R. 
Clasificación:
5.0

great service. person helping ensured all was good before releasing for my hauling tasks.

Gaudencio R. 
Clasificación:
5.0

Nothing everyone was great

Darrell K. 
Clasificación:
5.0

Jim gave great customer service. Though he was busy but he was very calmly handling customer and making sure he was give best he could. I gave 5 star for his service.

NAVDEEP K. 
Clasificación:
5.0

always safety first

JORGE U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaurav K. 
Clasificación:
5.0

I love Uhaul customer service, they are always really helpful.

FERMIN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MANUEL G. 
Clasificación:
4.0

Please make sure you get the smoke smell out of the van. The one I rented today, someone smoke in it.

MIKE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert V.  |  Overall Experience 
Clasificación:
5.0

This location is near perfect Great customer service, good equipment, friendly. Manager even called to make sure we were ok when we were a few hours late. I'll be a customer of this location as long as I live here!

Geoff H. 
Clasificación:
5.0

Smooth and courteous.

DAVID T. 
Clasificación:
5.0

It was my first time using this service and I just want to say thank you so much you were wonderful. The only recommendation I have is please hire more Spanish talking people because my husband had a question and the person there just kept saying no Spanish

Agustin M. 
Clasificación:
4.0

The peole are nice but truck is a titile scardly we afraid the truck was a craige noice when start to run after stop.

CHENGYU H. 
Clasificación:
5.0

The person who hitched helped us was very nice & accommodating. Great service at this location.

CATHERINE S. 
Clasificación:
5.0

everyone was so friendly and helpful

Diane B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARCANTONIO D. 
Clasificación:
4.0

Tell customers doing a self pickup that the vehicles are near the returns instead of with the majority of vehicles near the parking lot.

Sandra A. 
Clasificación:
4.0

Check engine light was on. Manager said it had a previous history of engine "misfire" Said it was ok to drive. If I had a problem call # on side of truck for road service. Not a very reassuring feeling. With that said THIS may have affected Fuel economy.

BILL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LENISHA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

no suggestions

JOSEPH S. 
Clasificación:
5.0

Great customer service.

Steven G. 
Clasificación:
5.0

Very good service.. Cheap and convenient.

FNU S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred M. 
Clasificación:
5.0

My Fremont Grimmer team are the best. Always friendly, accommodating and good people!

SERGIO C. 
Clasificación:
5.0

excellent customer service and easy rental process.

Ritchie Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA W. 
Clasificación:
5.0

The driver door is out of alignment so you have to really slam it to get it close. The gas I was told was full however it was 2/3 full

ROBERT C. 
Clasificación:
5.0

The worker was all by himself. He did an awesome job multitasking and providing perfect service to the customers.

RONALD G. 
Clasificación:
5.0

The customer service was excellent the truck was super clean and overall it was a good service truly recommend it

Brayan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ezequiel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

Nice and friendly

Mohammad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luiz Pedro R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MINH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOAN T. 
Clasificación:
5.0

We appreciate the free month the manager gave us.

carla a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

david l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carla a.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful

Pamela M.  |  First Impressions 
Clasificación:
5.0

Great people. Working with you guys and les was great. Would recommend you to all my family and friends. Gracias

David C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne N.  |  Overall Experience 
Clasificación:
1.0

I was given unit 402. When arriving yesterday to pick up an item, I learned that my unit leaks. I had 6 boxes that got soaked, three of which I lost property. My 8ft tall Christmas tree won't show any colors, essentially ruined.

Anthony R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal M.  |  Overall Experience 
Clasificación:
4.0

Les was very helpful and responsive

WILLIAM R.  |  Overall Experience 
Clasificación:
5.0

Great Service

Prashant S.  |  First Impressions 
Clasificación:
5.0

The storage manager, Justin, was extremely helpful in making the whole move out process a smoother and pleasant experience. I truly appreciate his great support with the move-out.

Venkatesh B.  |  Overall Experience 
Clasificación:
3.0

No one said i would have yo use some latter to get it was stupid and i will be moving out. Plus one of the employees said alot of stuff had been broken into and stolen.

becky w.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg N.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff!

JUDITH T.  |  Overall Experience 
Clasificación:
5.0

Les has been awesome and professional since day one. I loved this place and all they had to offer. All staff were always kind, helpful, and professional whenever I had any needs. I only left because Covid-19 impacted my finances.

Raymond R.  |  Overall Experience 
Clasificación:
5.0

Excellent Service

Prashant S.  |  First Impressions 
Clasificación:
2.0

I reserved a 4x6x8 online, and a Van. When we got to Uhaul they didn't have the storage unit we reserved, so I had take a larger unit which is $100 dollars a month more. We didn't look into any other storage solutions because we were at the location ready to unload.

Adrian C.  |  First Impressions 
Clasificación:
5.0

Great place to store my stuff. Staff is excellent

Jack H.  |  Overall Experience 
Clasificación:
5.0

Ended up taking a larger than necessary unit because the smaller converted trailer smelled very musky. Staff was great. Liked 24 hour access to converted box truck unit.  liked to repurposing of TruckS and trailers. Great idea.

michelle i.  |  Overall Experience 
Clasificación:
5.0

Costumer service was great, manager really knows his stuff. Would come back again.

victor u.  |  First Impressions 
Clasificación:
5.0

Manager is awesome and very helpful.given me unit clean as new.

HARBINDER S.  |  First Impressions 
Clasificación:
5.0

Great service, convenient location and clean facilities

Ankit B.  |  Overall Experience 
Clasificación:
5.0

Excellent service, convenient.

Thomas C.  |  Overall Experience 
Clasificación:
5.0

Great Staff. Quick to help, Not a fan of the two level locker set up, but it is what it is.

Tom H.  |  Overall Experience 
Clasificación:
5.0

Les and his team are down to earth and professionals. They give you their undivided attention and provide updates as needed. Thanks guys.

Dave D.  |  Overall Experience 
Clasificación:
4.0

Had a good experience with this storage site. Staff was helpful and friendly.

Emanuel L.  |  Overall Experience 
Clasificación:
5.0

All personnel including the site manager were extremely knowledgeable and adroit at their jobs. They were also very professional and friendly.

Nader B.  |  Overall Experience 
Clasificación:
5.0

Storage unit was very secure

MARTIN B.  |  Overall Experience 
Clasificación:
5.0

Great customer service , the gentleman and young lady working were very professional and courteous , answered all my mom’s questions and made us fill welcomed, thanks they deserve a raise no joke

vera e.  |  First Impressions 
Clasificación:
3.0

Friendly staff, good service...

Robert P.  |  First Impressions 
Clasificación:
5.0

That team is awesome!! Almost as good as 707061!!!!

Dave D.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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