El cliente no dejó un comentario.michelle T.
Customer Reviews for U-Haul Moving & Storage of Eustis
Eustis, FL 32726
(W Of Bay St)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 4:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.marla B.
El cliente no dejó un comentario.England V.
In and out Quick an easy.Randy C.
The man that helped me was great. He got me checked in and checked out quickly and efficiently.Scott L.
El cliente no dejó un comentario.Penny R.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.John T.
El cliente no dejó un comentario.Deborah H.
There was some confusion in the contract but it was resolvedPaul A.
Charged extra money for gas when it was filled up to exactly were it was filled too when received Truck. Staff member was argumentative and calling me a liar. I would never recommend this facility for u-haul to anyone.No one walked around the truck to make sure there was no damage to it just got out and walked away. I have used u-haul for over 45 years and cannot believe the treatment I received when I rented a 15' truck for one day. I will never use this service again as I am extremely upset with the overcharge.Julia B.
Great dealjeffrey R.
El cliente no dejó un comentario.LINDA M.
The man who helped us was amazing. Walked us through the whole process and even reminded us to take the SunPass that we would have forgotten in the truck. He was the best part of this whole experience!Zachary S.
El cliente no dejó un comentario.Rafael V.
El cliente no dejó un comentario.nashalie L.
El cliente no dejó un comentario.Bettye Jean A.
Better truck maintenance. The truck I rented not only had such a horrible chemical smell in the box that my husband became physically ill, but had very poor engine sounds and was in need of maintenance.Kelly T.
I've been dealing with this company for a long time especially this location every time I go there I'm very much please with the staff the cleaning I will always give this company a five-star no matter if it's good or bad thank you for your serviceMartha M. | Overall Experience
El cliente no dejó un comentario.Leonard W.
This by far was my best moving experience of all times. The movers were great, friendly and fast. My stuff was handled with h care. They placed each item in my storage nice and neatly. My only complaint is that I had 3 dead cockroaches in my new unit, a dead centipede, and other bugs, put for the most part the storage was cool and spacious. I'm a happy customershenita c. | First Impressions
Not sure since I was satisfied.CARL M.
El cliente no dejó un comentario.Jimmie S.
Easy drop off after I was able to select the location of my choice. Your website didn't allow me to pick my desired drop off location. The locations that came up were 30 to 40 miles from my house. I had to call corporate to get the drop off location changed. I should have been able to do that online when I made the reservation.Anthony P.
Very nice attentive staff. Quick return. Great Service.Aqua W.
Professional and friendly! A lot of businesses today could learn fro them...Paul V. | Overall Experience
Always A+ERNESTO S.
El cliente no dejó un comentario.Charles A.
Great Place and StaffRodney D. | Overall Experience
El cliente no dejó un comentario.Dorothy D.
Return of equipment was awkward. After dropping off trailer at end of lot, U-Haul employee brought in another returnee that blocked my exist. Had to wait for this returnee to unhook trailer and move out of way. the disrepsect was awesome. The U-haul employee did not acknowledge my presence, did not consider that he was blocking my path out. just took care of his customer with no regard that he was imposing on his fellow employee's returnee.JAMES G.
Awesome experience from online booking to processing on site in personSimon W. | First Impressions
El cliente no dejó un comentario.Joenidza M. | Overall Experience
El cliente no dejó un comentario.Angel M.
Drop off after hoursRobin B.
El cliente no dejó un comentario.Juan C.
Move that coffee pot out to the front for customers! ; )Ernest D.
El cliente no dejó un comentario.Brandon C.
El cliente no dejó un comentario.Gene P.
Rented a motorcycle trailer. This was a near perfect experience. The check-in process was a little slow because the person checking me in was obviously very new... but he did a good job showing me how to hook up the trailer and it was an easy process.Michael S.
El cliente no dejó un comentario.Curdel M.
Everything was excellent 👌Dean W.
Best in this area!🏈Debra G.
El cliente no dejó un comentario.SCOTT K.
El cliente no dejó un comentario.Duff C.
El cliente no dejó un comentario.Anne N.
El cliente no dejó un comentario.charles s. | Overall Experience
Very good customer service the young lady that help me is very friendly and has a great personality the two men that were in in there with her were amazing too everyone is a good team player I always rent from this location I have for the last 15 years still same great customer serviceMartha M.
El cliente no dejó un comentario.Jill L. | First Impressions
El cliente no dejó un comentario.JEANETTA B. | First Impressions
Great service! Thank you for helping our move be so easy using a clean truck!! So easy of a process, after hour drip off was a breeze!Tiara T.
El cliente no dejó un comentario.Joel H.
El cliente no dejó un comentario.Thomas M.
The manager of that location did an outstanding providing excellent customer service.RODGER R.
I really appreciate the guys at this location at Eustis Florida. I was in a desperate situation, and they really helped and assisted me in getting back home to Georgia. These guys need recognition for their professional and kind service!!Billy W.
El cliente no dejó un comentario.Joseph H.
El cliente no dejó un comentario.JERRY M. | Overall Experience
El cliente no dejó un comentario.Sherlyeen F.
I was charged for gas that I had put in alreadyjohnie H.
The truck I rented was old with more than 150K miles on it. It was not a very comfortable riding truck, but it did get the job done locally. I would have been scared to go on a long distance trip with it though. I liked the automated return process after hours, but found it difficult to take pictures with relatively poor lighting around the truck drop off area. Plus there was not much room to park the larger trucks for drop-off.Chester K.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.Fernando N.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.George W.
Repeat customer, never let me down.Robert M.
El cliente no dejó un comentario.Philip C.
24 hour access would have been great.Christopher C. | Overall Experience
Used this location already multiple times since we relocated from Canada. Great atmosphere and costumer care. I do recommendVagner G.
El cliente no dejó un comentario.tammy A.
The blonde girl was rude as could be. Clearly did not like her job. Made a point to be rude and short to me and the person behind meMicheal M.
El cliente no dejó un comentario.paul s. | First Impressions
El cliente no dejó un comentario.Charles W.
The employee attendant has exceptional costumer service skills. She know the products: very personable and professional. Please consider her for advancement!!! Call if you'd like. Dave DeProspero 352-552-1203.DAVID D.
I feel I should have been given a discount considering a couple weeks ago I helped you guys relocate one of your overdue / missing trucks in the middle of the night and it must have been missing for a while because y'all were there within an hour and a half and had a tow company pick it up I asked if there was any type of reward for this or anything which I wasn't too concerned with getting but I was told that I would be getting a call from somebody and nobody ever responded I never even got a call from a representative at U-Haul thing thank you for going out of my way to help you guys recover a truck and that's all I really looked for was for somebody just to call and say thank you but I didn't get it thank you for any kind of discount or anything so do you think I'll ever help you guys find one of your missing trucks again I only use U-Haul because I was in a pinch and had to and we'll be moving my storage unit to a different location that's not a U-Haul as soon as I able to get another unit at my other storage thank you for taking the time to read this if you really did if anybody would like to reach me my phone number is 352-800-8278 thank you for your time. NicholasLawrence K. | First Impressions
El cliente no dejó un comentario.MARK M.
El cliente no dejó un comentario.Matt S.
The young lady Renaj was so amazing! She helped us with everything we needed and made it very easy to want to continue doing business with this location!Candria T.
El cliente no dejó un comentario.Donna B.
El cliente no dejó un comentario.Lynne M.
El cliente no dejó un comentario.rebecca D.
El cliente no dejó un comentario.Chris B.
El cliente no dejó un comentario.Diane S. | Overall Experience
Excellent staff, easy rental process and return.gregg P.
El cliente no dejó un comentario.Lee F.
Thank you Cassie and Junior!KEVIN B.
El cliente no dejó un comentario.DONALD M.
El cliente no dejó un comentario.gary G.
El cliente no dejó un comentario.STEVEN S.
great service and performanceRobert C.
El cliente no dejó un comentario.Jacquelyn J. | Overall Experience
Please send documentation that the unit has been closed. Printer wasn't working and I never Received an emailBECKY P. | Overall Experience
El cliente no dejó un comentario.Stephanier B. | First Impressions
Drove the thirty mile and they want to charge me 50 dollars for fuel. Very rude and unprofessional. Would not recommend to anyone.James C.
Quick and easy. He did need to amend the fuel reading and said he did in system and manually initialed my form. At drop off I had zero issues with fuel reading so he did what he said. Integrity, wish more people had it like your representative.Raynee R.
El cliente no dejó un comentario.John C.
The guy that helped us was amazing he was very busy at the time and kept everyone moving he was hard working and he definitely knew what he was doing . A VERY HARD WORKER hope he gets some help soon . WE will be back thank you !Michael A.
I declined the extra coverage, but was charged the $28. I reached out to get my money back and never heard from anyone. Very dissapointing.Wendi U.
Friendly and professional.stuart C.
El cliente no dejó un comentario.Judy M.
Very good customer service 👏ERNESTO S.
Always professional and knowledgeableJOSEPH L.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.Charles F.
El cliente no dejó un comentario.James E.
El cliente no dejó un comentario.William M.
Not very accommodating. Short staffDiane S. | First Impressions
The young lady that runs the office is GREAT!!!!RICHARD E. | Overall Experience
El cliente no dejó un comentario.Sharon T.
Excellent customer service!William T.
Staff was great. A smile goes a long way these days. Thanks to the young lady that works there. Good customer service. Glad we chose this location over others.daniela B.
Simple easy process. The people very friendly and helpfuljim A.
El cliente no dejó un comentario.Teresa W.
El cliente no dejó un comentario.Olga G.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Wilson S.
I would’ve been a great storage unit if prices for storage unit were not so high and then in the midst of all of that the storage prices got raisedCory S. | Overall Experience
Wonderful, friendly and informational customer service.Darlisa W.
Storage door rusted and unable to fully raise causing anyone 5'11" to hit their head when entering or lezving storage unit 329 if you gorgot to duck. Operstors were notified upon first use.Howard J. | Overall Experience
El cliente no dejó un comentario.debby g. | Overall Experience
El cliente no dejó un comentario.Donald Y. | Overall Experience
The window seal was ripped off when I pick up the truck. I ask the women if it's ok to drive like that she said yea. During my commute to my destination the window seal keep smacking me in my face during the whole ride. The worst experience ever.. very disappointed with u-haul servicelamont w. | First Impressions
Everyone was super helpful and friendly. Super easy to check in and check out. Overall great experience!Jen K. | Overall Experience
El cliente no dejó un comentario.Latoya L. | Overall Experience
El cliente no dejó un comentario.Jennifer P. | Overall Experience
El cliente no dejó un comentario.Terry S. | Overall Experience
El cliente no dejó un comentario.JONATHAN P. | Overall Experience
El cliente no dejó un comentario.Melvin D. | Overall Experience
El cliente no dejó un comentario.Glenn L. | Overall Experience
Good experience, easy to work with. Only complaint is the months are not prorated if you don't use the whole time.Alicia Y. | Overall Experience
El cliente no dejó un comentario.Gayle S. | First Impressions
El cliente no dejó un comentario.SANDRA J. | First Impressions
El cliente no dejó un comentario.Nancy C. | Overall Experience
they were a pleasure to work with.Thomas H. | Overall Experience
El cliente no dejó un comentario.ANTHONY F. | Overall Experience
El cliente no dejó un comentario.Nick L. | Overall Experience
El cliente no dejó un comentario.Samuella D. | Overall Experience
El cliente no dejó un comentario.Christine T. | First Impressions
El cliente no dejó un comentario.John B. | Overall Experience
Thank You :))DONNA D. | Overall Experience
El cliente no dejó un comentario.LYNNE D. | First Impressions
I wouldn’t go anywhere else to get the job doneTINA K. | First Impressions
Very nice place the staff are excellent and I've already recommended and several people have rented from you already and they are happy customers too!!! Give you an a+ rating thank you have a blessed dayicie d. | Overall Experience
They were greatThomas H. | First Impressions
The staff at this location are friendly and always willing to help while delivering exceptional customer service. ¡Gracias!Daisy G. | Overall Experience
El cliente no dejó un comentario.stephen c. | First Impressions
Everyone was helpful and made the process easier.LOUIS S. | Overall Experience
Very professional group of people. Went above and beyond meeting our needs. A special thank you to Kassie and Daniel. Would definitely recommend the Uhaul in Eustis. FL.Donna C. | Overall Experience
El cliente no dejó un comentario.Christopher R. | First Impressions
Damon and Kassie at the Eustis /FL facility really rock! Prime customer service!Gerrit V. | Overall Experience
El cliente no dejó un comentario.Karlene S. | First Impressions
El cliente no dejó un comentario.ANN R. | First Impressions
Great customer service. When we arrived, we were provided assistance by, Kasey? He was able to come up with a solution we were having. We were so pleased with this service and facility.Donna C. | First Impressions
Jason went above and beyond to help us get things set up due to a family issue. This employee is what make this company great. He's understanding , kind , and considerate. Thanks Jason!!! Sandra MurraySandra A. | Overall Experience
El cliente no dejó un comentario.William M. | First Impressions
El cliente no dejó un comentario.MARK K. | Overall Experience
El cliente no dejó un comentario.Melvin D. | First Impressions
The people were polite and helpful, however, the place was dirty and rundown. Also, we had to pay $25 cleaning fee when we closed out our storage unit, even though we worked hard to make it clean before we left it. Was told that that is just the way it is. They always charge the $25 cleaning fee, no matter if it needs cleaning or not. I will never use U-Haul, again.virginia m. | Overall Experience
Our unit was loaded with bugs, it was so bad, we had to re-box everything, because we did not want any of it in our house. We also had to go a couple of times to let cats out. Mice also.Roberta Z. | Overall Experience
Promotions at most facilities except for the one gnu my home would’ve been nice to receive some type of coupon or discount as a move-in special also would be nice if there was a referral code since I’ve recruited to others To obtain storage units at the same locationFred C. | Online Move In
El cliente no dejó un comentario.gerald b. | Overall Experience
Had a great experiencecharlie w. | Overall Experience
The staff was more than helpful they were Kind as well... thank you Damon, Jason. I have been there total of 7 years... always great!!!MARY H. | Overall Experience
El cliente no dejó un comentario.Jessica a. | Overall Experience
Kassie went above and beyond to make sure we were happy and helped us through a lot. She is a fantastic manager and this is the best uhaul we have ever been to. Staff is always so fantastic and polite! We will definitely go back and continue to use them.Calissa E. | Overall Experience
Thank you for your help, everyone was wonderful.LOUIS S. | First Impressions
El cliente no dejó un comentario.lee s. | First Impressions
Was given a unit that had rat issues. We did not use the unit. We only reserved it because we were offered a free month. However I see pending charges on my account ?!?!?Gina P. | First Impressions
El cliente no dejó un comentario.Donald Y. | First Impressions
El cliente no dejó un comentario.Taosha D. | Online Move In
El cliente no dejó un comentario.LAKEISHA O. | Overall Experience
The gentleman help me a lotNorma R. | First Impressions
El cliente no dejó un comentario.Andrea V. | Overall Experience
El cliente no dejó un comentario.TISH N. | First Impressions
El cliente no dejó un comentario.JESSICA S. | Overall Experience
The girl at the counter insisted we buy a lock only to find our locker came with a lock for free inside the unitmichelle g. | Overall Experience
Will rent .again in the future very nice place to keep your stuff safeOscar B. | Overall Experience
Paid for whole month moved out before month no refund not good policy will not use you again and you raise rates too often.RONAK P. | Overall Experience
Five stars for service, from my phone inquiry all the way through to close-out. Great job!Christina C. | Overall Experience
Assistant manager greeted us when we arrived. The process of renting a storage unit was simple.david L. | First Impressions
Cassie (hopefully I spelled it correctly) was ASWESOME. Very helpful & FRIENDLY!!! I dont ever leave a review but I had to just for her!!! You need more employees like her!!Lori M. | First Impressions
El cliente no dejó un comentario.Eugenia L. | Overall Experience
Very pleased with U-haul of Eustis. Just moving to Mt Dora, FL and glad they were here to help.DAVID M. | Overall Experience
El cliente no dejó un comentario.MICHAEL S. | Overall Experience
They were awesome!! one unit didnt fit my needs.. so they moved me into one that works great right away!!Leo T. | First Impressions
El cliente no dejó un comentario.Paul V. | First Impressions
El cliente no dejó un comentario.Matthew D. | Overall Experience
I needed storage space for a short time, and Eustis U-Haul made the experience simple. Move in was easy. I was able to access the unit whenever I needed to. Check out was super easy. I highly recommend Eustis U-Haul!Bruce T. | Overall Experience
Cleanest, friendliest storage facility I've ever used. I would highly recommend this location.Mark n. | Overall Experience
El cliente no dejó un comentario.Mike a. | Overall Experience
El cliente no dejó un comentario.Lakeisha H. | Overall Experience
El cliente no dejó un comentario.Christina D. | Online Move In
Staff was very nice. Storage unit was a disgrace, My boxes became filled with cockroaches, which I did not find out about till moving the boxes in the back of the unit that had been there for 4+ years. My movers refused to move four of them because of the roaches. Much debris and leaves fell from the top of the unit, causing 1/4" of debris and leaves accumulating on top of the boxes. There was also signs of water damage to some of the boxes. No attempt was ever made in 4+ years to gain access to the storage unit to preform any kind of bug spray inside the unit. I would have expected better from U-Haul, considering the unit rent paid over four years. Would not use this location again. Mark Van SaunMark v. | Overall Experience
El cliente no dejó un comentario.Sam L. | Overall Experience
El cliente no dejó un comentario.mark s. | First Impressions
Very satisfied with the convenience, assistance and help by staff to make moving my stuff in and maintaining my storage unit. Staff was very helpful when my lock froze up and I couldn't unlock it and finally had to cut it off but was able to purchase a replacement lock onsite. Little conveniences go a long way when things go wrong. GraciasTODD G. | First Impressions
Excellent facility and very friendly and knowledgeable staff ! Five stars for this facility!! David T BlainDavid B. | Overall Experience
El cliente no dejó un comentario.DARLENE S. | Overall Experience
No Problems - everything perfect. Friendly assistants.Colin S. | Overall Experience
They have a great staff they’re always helpful and always polite did a great job thanks appreciate all all of them!Bobby B. | Overall Experience
My unit was broken into. I was notified by your staff to come check my unit and when I did I realized immediately that someone has been in my unit. I called the police as directed. Then your employee has the nerve to question me as to how someone got into my locker. I'm very dissatisfied with U Hauls inability to keep my belongings safe. On top of that the insurance company acts like they don't want to cover my losses.Michele L. | Overall Experience
El cliente no dejó un comentario.James W. | Overall Experience
Great people. Used for years. Will use again when necessary. Gracias debbie g. | Overall Experience
Great people to do business with.Matthew D. | First Impressions
El cliente no dejó un comentario.Nancy K. | Overall Experience
Great customer service! Had some issues with the gates but nothing horrible. I know they are a constant struggle!vivian h. | Overall Experience
El cliente no dejó un comentario.Linda K. | Overall Experience
El cliente no dejó un comentario.Mindy W. | Overall Experience
El cliente no dejó un comentario.Sonja W. | First Impressions
El cliente no dejó un comentario.Susan M. | Overall Experience
From my first visit to my last, your personnel could not have been more attentive & courteous. I would not hesitate to use your facility again or recommend it.Richard K. | Overall Experience
El cliente no dejó un comentario.kittie j. | Overall Experience
good facilitybill m. | Overall Experience
El cliente no dejó un comentario.kyle b. | Overall Experience
El cliente no dejó un comentario.John h. | First Impressions
Renting a unit here was great. Everything was clean and well maintained. The staff were helpful and friendly. Looking forward to using the service again next year.Glenn L. | Overall Experience
The manager Kassie as well as Damon are a please to deal with. Very helpful and nice. Would HIGHLY RECOMMEND! Restrooms are always clean which is much appreciated. I've not only rented stoarge but trucks and trailers as well. I will be back again.Jiovanni Y. | Overall Experience
El cliente no dejó un comentario.Janira S. | Overall Experience
I did not give a rating because I am very mad. You sure know how to hurt a person. No pro-rating no refund and had paid the next month a few days before. I was told that is in the contract. Rip off.david m. | Overall Experience
Was treated professionally and quickly. Process took approximately 15 minutes and done. Explained and shownJames T. | First Impressions