Customer Reviews for U-Haul Moving & Storage of Enterprise

11,857 comentarios

8620 Las Vegas Blvd S   Las Vegas, NV 89123
(Ford Ave)

(702) 914-6027

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 914-6027

8620 Las Vegas Blvd S
Las Vegas, NV 89123
(Ford Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY W. 
Rating:
5.0

The facility was always very clean and well-lit. We had a storage unit at another facility across town and when we went to move out of it recently, we found that many of our belongings were ruined by rat/mouse droppings, urine, and damaged from them burrowing into our boxes, furniture, etc. We'll never store there again, but would gladly store with U-Haul. We had no issues at all in the 4+ years we had a storage unit there!

terri h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT Y. 
Rating:
5.0

I requested and reserved a 10' van, but received the next size up. I was only moving a 5x5 storage unit.

MICHAEL ALAN L. 
Rating:
5.0

Have used this facility a few times and have never had a bad experience.

JUSTIN EDDIE P. 
Rating:
1.0

Not make reservations if your know you don't have the trailers available.

JUNIOR H. 
Rating:
5.0

U-Haul always a go to for my moving needs. Great customer service and are always quick to get you on your way. Very easy and convenient Will definitely come back for their for service. A+++ company

James S. 
Rating:
4.0

Customer did not leave a comment.

Victor B. 
Rating:
4.0

All went well!

NOEL C. 
Rating:
5.0

Customer did not leave a comment.

JAMILA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vianey J. 
Rating:
5.0

At pickup the customer service was excellent and the entire process was simple and inexpensive.

MICHAEL PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

KAEEANEMARNIK D. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
4.0

Online system doesn’t work … use people

NEVADA P.  |  Overall Experience 
Rating:
4.0

Online system is dismal

Bruce E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANDY RICHARD Z. 
Rating:
4.0

Customer did not leave a comment.

Tiffany P. 
Rating:
5.0

All staff was good and courteous

RAJ G. 
Rating:
5.0

Customer did not leave a comment.

BRYAN RICHARD D. 
Rating:
4.0

Customer did not leave a comment.

ROBERT T. 
Rating:
3.0

i got a bit of a scare when i was going to be slightly late in dropping off the truck. after extending, the online app had my miles at 13,000 and the charge was $11,000! i called into the location where the drop off was to be and explained what happened and asked what to do. she was exactly helpful. grant it, it was almost closing time for her. but maybe she shouldn't be working in a customer oriented field. the customer service rep from the call center was more helpful and understanding of the situation.

LISA ANN CRISANT Q. 
Rating:
5.0

Customer did not leave a comment.

Jose R.  |  Overall Experience 
Rating:
5.0

Pulled in and the staff immediately began to remove the trailer from my vehicle.

Rhys J. 
Rating:
5.0

Customer did not leave a comment.

Vianey J. 
Rating:
4.0

Customer did not leave a comment.

LEON VB L. 
Rating:
5.0

Everything was great

WARREN WAYNE T. 
Rating:
4.0

Good customer service

RUBEN YNIGUEZ C. 
Rating:
4.0

I would rent this van again because it was clean, easy to load and unload with doors on the sidewalk and back, it drove well. It cost $15 more than I was told over the phone because I was told 150 miles was included. I drove 123 miles and my receipt says only 100 miles is included. When double checked my order it doesn't say anything about the mileage limit, so I will ask next time for it in writing and / or ask again when checking in at the counter. The other small surprise was a charge for rental tax.

CANDICE N. 
Rating:
5.0

Customer did not leave a comment.

Alandria J. 
Rating:
5.0

Customer did not leave a comment.

Danny C. 
Rating:
5.0

Customer did not leave a comment.

Anissa B. 
Rating:
5.0

Thank you U-Haul for helping me with all my moving needs! I wouldn't change anything I had a good experience

Nectarrinna C. 
Rating:
1.0

Staff were very rude! I will never come back to this location again and make sure to let my friends and others know by posting about it and rating it on Yelp. From the moment I got there, not one single person was friendly. And when asked if I had 24 hours to return the vehicle, the staff person with the name that starts with an M (blinding/gray hair with some pink on the ends) replied by yelling at me and said “No! We will charge you extra.” She was just very confrontational and outright rude! I've never experienced such horrible customer service. They seem to be very busy so they don't appear to care much about customer service.

ERROLYN G. 
Rating:
5.0

Customer did not leave a comment.

Demetrius J.  |  First Impressions 
Rating:
5.0

Excellent Service

DEMOSTHENES P. 
Rating:
5.0

Every single employee we came into contact with had suburb customer service! 5 star rating for that, also great truck and trailer! Only negative experience was that the cab of the pick up reeked of cigarette smoke. Smelled like someone had smoked for days with the windows up. Because the customer service is so well done, we will absolutely recommend them to friends!

Erin D. 
Rating:
5.0

Customer did not leave a comment.

Kathleen M. 
Rating:
5.0

Customer did not leave a comment.

VICTOR EUGENE T. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Customer did not leave a comment.

cindy o.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Glenn F.  |  Overall Experience 
Rating:
5.0

I was very impressed by this location. clean. modern. stopped at the sign and didn't even need to leave my vehicle for drop off.

JOSHUA C. 
Rating:
5.0

They were all very kind and helpful. I can't say there's anything necessary to improve upon in my situation.

SHAUN MICHAEL W. 
Rating:
2.0

I moved out on the 26th and was still charged full price on the 26th for a month I was not even a tenant anymore….essentially stealing 177 dollars from me. Lady behind the counter was rude and not helpful at all. Disappointing

Courtney h.  |  Overall Experience 
Rating:
4.0

I was impressed both times I was there, seeing a team of employees working together to clean and prepare equipment about to leave. The employee who hitched up my trailer was very polite, and did not hesitate to place stickers on areas of pre-existing damage without even being asked. I've rented many, many times at other locations in and out of this area, including storage, trucks and trailers, and have never seen anything other than simply hitching your trailer, or handing you paperwork. I did call to let them know I would be returning the next day (still within the 24 hour rental period), and Arick was very nice about making the change for me quickly over the phone. Although at drop off, the computer wanted to charge an extra 24 hours, Arick was there and quickly corrected it. Overall, a good experience.

JOHN T. 
Rating:
4.0

Return was no problem and we returned it 12 hours early.

STEVEN GEORGE R. 
Rating:
3.0

Both the men that checked me in and checked me out were very nice and helpful. However, whoever I spoke to over the phone when my movers were running late was not very helpful, and a bit rude. She had no customer service skills whatsoever.

Terrilynn O. 
Rating:
5.0

Customer did not leave a comment.

WILLIE L. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY GROVER S. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Easy in and out

William F. 
Rating:
5.0

Customer did not leave a comment.

FLOR DEL CARMEN S. 
Rating:
5.0

thanks Randall for check in

JEAN P D. 
Rating:
5.0

Staff very friendly and helpful

MARCUS G. 
Rating:
5.0

Customer did not leave a comment.

Greg L. 
Rating:
5.0

All good

jorg C. 
Rating:
5.0

Customer did not leave a comment.

Hector S. 
Rating:
5.0

Customer did not leave a comment.

Allyson S. 
Rating:
5.0

Customer did not leave a comment.

Harvey M. 
Rating:
5.0

This is a U haul Hub, everything you could ever need from then they have . Even still fill propane

Daniel S. 
Rating:
5.0

The people at the location on Las Vegas Blvd were absolutely fantastic to deal with! They helped me with regards to the booking mishap online & made my rental experience easy & convenient!! My rental was clean & ran perfectly! Thank You!!

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

Madelyn M. 
Rating:
5.0

Trailer worked well, Thank you..⭐⭐⭐⭐⭐

DAVID H. 
Rating:
5.0

The best uhaul dealer in Las Vegas hands down!!

DEANGELO DUBOIS C. 
Rating:
5.0

The gentleman who worked incoming and outgoing equipment was really nice and made for a pleasant experience. Thanks!

STEVEN T E. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Tyeashka C. 
Rating:
2.0

the lady at this location was rude, unfriendly and not helpful at all. I have been to other locations in Las Vegas for UHaul rentals and the staff has always been nice. This lady was RUDE. I'm sure there are lots of other people who would be happy to have a job if she hates working so much

Anna D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan V. 
Rating:
5.0

Very helpful staff. I didn’t lock my unit properly, and one of your staff called me to inform me. I will certainly recommend Uhaul in the future.

Yoon C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vianey J. 
Rating:
5.0

Customer did not leave a comment.

JOSH A. 
Rating:
5.0

Customer did not leave a comment.

Lon B. 
Rating:
5.0

Customer did not leave a comment.

Gilda A.  |  First Impressions 
Rating:
3.0

From when I started the truck, it sounded like it had a air leak. It got worse when I would step on the brakes. The brakes did work fine though.

JOEL EFREN G. 
Rating:
5.0

Customer did not leave a comment.

DAX W. 
Rating:
4.0

Customer did not leave a comment.

Albert J L. 
Rating:
5.0

Customer did not leave a comment.

Elva S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Explain to the customer how to drive the truck, this was my first time renting and i didn´t know how to use.

MARIA M. 
Rating:
5.0

Customer did not leave a comment.

andrew B. 
Rating:
3.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

The gentleman that received the truck was friendly and professional. Thank you and I will pick this location again in the future.

Mauro G. 
Rating:
5.0

Customer did not leave a comment.

Cynthia T. 
Rating:
4.0

It was really warm in the "climate controlled" storage area

LAQUETTA N.  |  Overall Experience 
Rating:
5.0

The young man we worked with was very attentive, thorough and friendly.

MARY D. 
Rating:
5.0

Customer service was great, gave me a good van and clean, thanks

Etimani M. 
Rating:
1.0

Very inconsiderate and unfriendly front desk people @ the Las Vegas Blvd shop. Understaff front desk . Pile of throw aways at entrance of units.

Elvia V.  |  Overall Experience 
Rating:
5.0

The employees went over and above did a great job to make sure that I had everything I needed.

Covis M. 
Rating:
5.0

Easy return. Thank You for your help.

LANCE F. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
4.0

I was given a trailer with a missing bearing dust cover. Considering potential bearing failure as a result of exposure to the elements I think that a customer should not be exposed to maintenance neglect. More attention should be given to equipment before releasing it to the customer.

WERNER K. 
Rating:
4.0

One of the employees was really rude

Frank R.  |  Overall Experience 
Rating:
5.0

this was now the 2nd truck rental in two weeks and both cases, the front suspension and steering lash was excessive in movement. On this truck, seems the steering knuckle or perhaps stabilizer bar is worn out. Be a good idea to get this over to a mechanic before a user has problems. Also, the vacuum assist brake system, there seems to be a leak somewhere as you can hear it.

mark R. 
Rating:
4.0

It was a struggle to reserve a uhaul. I had previously made reservations at 2 separate locations before arriving at this one. This place was great & I will be using them going forward.

Anissa B. 
Rating:
5.0

Customer did not leave a comment.

Juana C. 
Rating:
4.0

Customer did not leave a comment.

Rodolfo I. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND G. 
Rating:
5.0

Customer did not leave a comment.

Kem M. 
Rating:
1.0

The truck was in bad shape the.breaks at one point were working properly the side on the driver was nor working as well that's so important to have both of those parts working.

Edwin C. 
Rating:
5.0

Customer did not leave a comment.

AMANDA BELEN M. 
Rating:
5.0

Website should verify important info first before it closes.

Pa'Uesi P. 
Rating:
5.0

All great and phone service very good as well .

JEFFREY TODD T. 
Rating:
5.0

Thank You

GopalGaurang P. 
Rating:
3.0

I did not like that the price had significantly increased in price for only the last year i stored my belongings. I may have not moved my stuff if the price did t increase significantly.

gloria g.  |  Overall Experience 
Rating:
4.0

Find ways to cutdown on paperwork. Do more E-signing and digital signatures so less paper is used

ELLIOT ALEXANDER T. 
Rating:
3.0

I think they should help you find what you need instead of giving you a phone number so you can do your own search

NOE G. 
Rating:
1.0

The worst truck ever this truck was really beat up the gas tank was expose and the lock and lock that was provided did not work also were you install the lock to lock the back door was broken I needed the truck for a few extra days after my contract they call me to tell me to return the truck and i told then that I needed the truck a few more day and they lied to me saying it was already reserve but in the mean while I pass by the facilities were I rented the truck and I saw 7 more truck of the same size just sitting there worst place to rent a truck and worst customer service would not go back and would not recommend

Jose C. 
Rating:
5.0

Customer did not leave a comment.

TAJ TERRYLL H. 
Rating:
4.0

Easier way to connect with the facility to speak directly to someone instead of getting put in the call center circle with very long wait times.

Sandi W. 
Rating:
5.0

Customer did not leave a comment.

Mary T.  |  First Impressions 
Rating:
4.0

Move in was easy and quick. Facility was clean and easy to access/ move in.

Lauren K.  |  First Impressions 
Rating:
1.0

Enroute to Las Vegas had a tire blow out . Had to wait hours for roadside assistance. Waited so long that I drove the truck to nearby uhaul l was told l couldn't leave a disabled uhaul truck with a flat tire on the property because parking is a issue and it will be towed !!! Frustrated , l said let me get this straight!!!!! l can't leave a uhaul truck on a uhaul property ??? Yes he said so you would tow your own property l can't and won't drive a unsafe vehicle. And said wow when l returned the next day and the only truck the was blocked in was mine . I would like a phone call from a Regional Manager or customer service representative Thank you

james f.  |  First Impressions 
Rating:
3.0

I was charged for the entire month of August which is not fair when I moved out on 8/8/21. I was not aware that Uhaul does not prorate nor give refunds on storage units but, you give refunds on truck rentals, to me that's an oxymoron. I would not recommend anyone to use Uhaul for storage, the truck rental is good.

Vera K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Uniece J.  |  First Impressions 
Rating:
3.0

Overall it is a decent place to store your stuff if it isn’t long term. The building itself is very hot considering it’s advertised as air controlled. It is more expensive per sq. ft. then other storage units around the area. But like I said before if you just need a place to store your stuff for a few months this will do the job.

Hannah C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAQUETTA N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joseph b.  |  First Impressions 
Rating:
1.0

They so called telling I own them for almost for yaer I’m just so lost on this how Can say that I called my bank and change the hold year are kideing me

Tommie P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tyler r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Markie P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steve b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

timothy n.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alphonzo H.  |  Overall Experience 
Rating:
5.0

Great customer service all the way around. Saw the store manager on a couple of visit. Always checked to see if everything was going well. Had 24 hour access and didn't use it a lot, store called me and recommended I remove it and save an extra $10.00 a month. Very nice staff and facility.

MICHEAL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caleb W.  |  First Impressions 
Rating:
5.0

Facility was clean, secure and we'll lit. And the staff were kind, knowledgeable and very helpful.

Margaret W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

may w.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jessica c.  |  Overall Experience 
Rating:
5.0

Easy acces but secured

ofelia l.  |  Overall Experience 
Rating:
5.0

Just need security for loitering, I went one night and it was people sleeping in the facility but overall love the people and the area

Andre R.  |  First Impressions 
Rating:
5.0

Needs security for people loitering at night, came in and bathroom was locked and they kept wondering around

Andre R.  |  Overall Experience 
Rating:
2.0

I was satisfied with everything but the extremely high monthly price and how fast you will go into lien if not paid. Most everyone has gone thru hard times at some point in their life and a lil human kindness and compassion goes a long way but I'm guessing if that's what you want go to a mom and pops storage facility!

CINDY K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauralie W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frederick M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marlene V.  |  First Impressions 
Rating:
5.0

I am very pleased will all of the assistance I've reviewed. I am out of state and there assistance in my needs was outstanding. The team Is outstanding. I look forward to further businesses with U-haul it may not be with the location I've just used but I hope the service at my next location will be as outstanding. Thank you to all of them.

Lorri M.  |  Overall Experience 
Rating:
5.0

When we showed up to move our stuff in the room was not available, although the staff and owner worked with us to make room. Instead of one 10x11 room they set us up with two 5x11 rooms. Really impressed with there friendly attitude and professionalism.

Randall B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauralie W.  |  First Impressions 
Rating:
3.0

Not enough parking for storage customers.

Joe A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GARY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Irving W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C.  |  First Impressions 
Rating:
4.0

I appreciate the extended help, the agents was very helpful. Thank you

ELLEN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HELGA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANKIE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GAIL C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RALPH DARNICE F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thomas t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas T.  |  First Impressions 
Rating:
5.0

The complete staff was outstanding. Thank you so much.

Ebonie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meaghan G.  |  Online Move In 
Rating:
5.0

The only thing that would make this a totally perfect experience would be for more places to park when picking up and dropping off more stuff. There are 3 spots for trucks which makes sense but nowhere to park without walking pretty far carrying stuff.

Patty S.  |  Overall Experience 
Rating:
5.0

Arick did a great job assisting my needs and showing me the unit.

KADY B.  |  First Impressions 
Rating:
5.0

Thank you so much!!!

Lynette S.  |  Overall Experience 
Rating:
3.0

The female staff with blonde hair is not friendly. I was waiting in line while she was having a personal conversation with a customer. She didn't tell me about not having to return the access card while checking out. I drove back to give it to her and she said no big deal you didn't have to drive back. She doesn't smile and make you feel welcome.

CHIQUITA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alex m.  |  First Impressions 
Rating:
5.0

Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!

Julie L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STANLEY AVILA O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

hazel o.  |  First Impressions 
Rating:
5.0

Staff was very courteous and helpful.

ronald h.  |  First Impressions 
Rating:
5.0

Best Uhaul yet.

JOCELYN R.  |  First Impressions 
Rating:
1.0

This location will still your money an Rob you blind something illegal is going on. I was moved out of my storage an had to bro g proof it was mine in order to get it back.

Sandra C.  |  First Impressions 
Rating:
5.0

Drove cross country with no problems. Truck very reliable.

MARIELLEN M.  |  First Impressions 
Rating:
5.0

Staff members were extremely friendly & helpful

MARYAM S.  |  Overall Experience 
No reviews have been submitted for this location.

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