Customer Reviews for U-Haul Moving & Storage of Enterprise

12,148 comentarios

8620 Las Vegas Blvd S   Las Vegas, NV 89123
(Ford Ave)

(702) 914-6027

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 914-6027

8620 Las Vegas Blvd S
Las Vegas, NV 89123
(Ford Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

jennifer s.  |  Overall Experience 
Clasificación:
5.0

Easy Pick-Up, Easy Return-very quick checkin pick-up and check out-return. Customer service friendly and vehicle/truck was maintained and well running. Thank you again and I would just say to continue to be friendly and keep up the excellent service. Great job to management-no improvement recommendations⭐️⭐️⭐️⭐️⭐️

JACOB GORDON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE TUMMAMAK C. 
Clasificación:
4.0

The fuel gauge did not work.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT ALAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIEL JESSICA LY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
5.0

Perfecto, nice people, good service, thank you !

DELVYN ABEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN LINDA M. 
Clasificación:
3.0

You charged me for 2 days and I had the truck for 1 day only

LAMOTT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Etimani M. 
Clasificación:
5.0

Awesome customer service from counter to returns!

GEORGE ATIENZA A. 
Clasificación:
5.0

Super patient and friendly staff. Thankful for their help.

LEANNE S. 
Clasificación:
5.0

Customer service was excellent. The rental truck could use transmission service. Vehicle truly struggled shifting from gear to gear. Other than that I see no improvements that are needed.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFREDO O. 
Clasificación:
5.0

There 8s nothing bad to say they were very nice and made you welcomed I.give them 100

ANDREA B. 
Clasificación:
1.0

You could charge the correct amount after being told about it. I have a credit receipt but you have charged my account again for the wrong amount.

JAMES STEPHAN M. 
Clasificación:
5.0

Add this location specifically, they always do an outstanding job from start to finish.

BRANDON LEE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Halle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLAKE RONALD G. 
Clasificación:
4.0

The parking space for customers was full and had to wait for a spot before leaving in my rental, waited around 15-20 minutes, kinda put me behind schedule. That being said, I was looking forward to use the mobile check-in unfortunately, was told it doesn't work at the location?

GEORGE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE MAALA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK WAYNE W. 
Clasificación:
5.0

Great service

STEVEN CRAIG B. 
Clasificación:
5.0

Thank you Tony for another great experience!

KATHERINE SUE W. 
Clasificación:
5.0

Very professional

Kevin M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia v.  |  Overall Experience 
Clasificación:
5.0

Dan You should know how professional, courteous, welcoming and nice your team is. Arick, Jordan and Trevor were on it - from the time I drove on property; to the time I left 4 hours later. They made a huge impression and the entire place is spotless and squared away. I felt safe and had everything I needed. Bathrooms were stocked and clean - area had no clutter or garbage anywhere. Honestly - the best U-Haul I have ever been to or rented from. Thank you, Michelle

Michelle M.  |  First Impressions 
Clasificación:
5.0

it was very busy day the parking lot was full, there were a lot of people moving in. The carts an elevator were very helpful, my unit was easy to get to, it was clean and the facility was well maintained, and they even gave me a lock

anthony b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD WILLIAM W. 
Clasificación:
5.0

Great service by the local team.

DON ALDEA D. 
Clasificación:
5.0

Drop off was fast.

STEVEN R. 
Clasificación:
5.0

Excelente,seguro ,limpio y un buen servicio al cliente lo recomiendo 100

aida m.  |  Overall Experience 
Clasificación:
3.0

Scheduled a storage unit with a Uhaul and my storage unit reservation got moved to a different Uhaul than the pick up truck. Checking in to storage took 20 min as I had to scan my ID 20 times

Jianna D.  |  First Impressions 
Clasificación:
2.0

Uhaul change location last minute which was an extra 10-15 miles from preferred location. So it cost more and took an extra 15 minutes both directs to get to the location.

Richard T. 
Clasificación:
5.0

The representative at the counter was very friendly and professional. Very helpful.

Beverly R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason L. 
Clasificación:
5.0

Great customer service very polite very courteous equipments always clean and ready to go

COVIS LYNN M. 
Clasificación:
1.0

El cliente no dejó un comentario.

BRIA LENISE B. 
Clasificación:
3.0

Wash your vehicles before giving to customers

ROBERT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH MARCUS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander L. 
Clasificación:
5.0

Great help I am very satisfied with the service

Jonathan L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

Our very favorite Uhaul in Las Vegas!

NICHOLE M. 
Clasificación:
5.0

Great

JOHN D. 
Clasificación:
5.0

I received great custome service

RALF S. 
Clasificación:
5.0

Your people are very courteous very professional

Covis M. 
Clasificación:
4.0

Nice if I had more credit for more gas given back!! And the turn in date couldve been extended... OVERALL GREAT TRUCK!! your maintenance pickup dropoff guys couldve been overall friendlier!! THANK YOU so much!!!

IRENE AV G. 
Clasificación:
5.0

Very pleased with the professionalism of the employees and facility.

DIXIE IRENE S. 
Clasificación:
5.0

Quick, no waiting and did a super thorough job checking the truck

JOHN P. 
Clasificación:
4.0

I can not give their service a high enough praise. A last minute plan left us in a tough situation and Uhaul had fast,easy service, with extended hours. They were open on new year's night! I was able to reserve a unit, check in, and unload all within an hour. Thank you so much.

Crystal R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shanda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL G N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Prena J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Briona C. 
Clasificación:
4.0

There was a discrepancy between the mileage on the online contract form versus the paper contract sheet and I was charged for the larger amount of mileage rather than what I actually drove.

JOSEPH GABRIEL D. 
Clasificación:
1.0

This place was a disaster, small, the people that ran it were weird, to say the least, they were late renting our truck to us, their “office” was a little single wide trailer they were using as sleeping quarters and the whole experience was frightening!!!

DAVID JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS ANTHONY N. 
Clasificación:
5.0

The staff is a little tightly wound but that seems to be a Vegas thing.

Sariah P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DELOIS IRENE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY LOLEINI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS LEROY B. 
Clasificación:
1.0

I was charged for an extra day even though I was specifically told that I could return the truck after closing and use the mobile check in.

BRYAN T S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA TAMISHA W. 
Clasificación:
3.0

Worst experience ever at a U-Haul. Counter representative was unfriendly, talked harshly, more interested in talking to her co-worker about another co-worker in front of me. I declined the insurance yet still charged for it. At time of return it was after hours and attempted the check-out on line. U-Haul needed to send me a verification code for security, but STILL had an email address I deleted a decade before, so we couldn't access the code. I requested this email address to be changed two weeks before when I was on the phone making the reservation. Because of that I was charged an additional $20.00. Today I attempted to call and talk to a representative to get this rectified. After an extensive amount of time I finally got a representative and half way through my explanation I was cut off. Hoping for a call-back, I received nothing. Disappointed this is the service we are provided from this company after so many years. So here in the end, $35.00 more than expected, but lesson learned. Sadly I am not expecting a reply from U-Haul, nor I am expecting to see an offer of a refund, but in turn you can also expect that I will be going to another provider from now on. Also on another note, I am a Realtor and very much enjoy making recommendations on movers, as well as sharing bad experiences and allowing my customers to decide.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN DARRELL L. 
Clasificación:
5.0

Nada

Paula P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDON EUGENE W. 
Clasificación:
5.0

The person who checked me in seemed very professional and checked me in quickly and answered all my questions. Very very pain free equipment checkin.

JAMES W. 
Clasificación:
5.0

Keep up the good work safe new year

SIMON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ANTHONY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANESA LACHON S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY ERNEST R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH KEVIN W. 
Clasificación:
1.0

Worst customer service ever

Renato V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIAEMILY M. 
Clasificación:
5.0

Second time returning to this location; very pleased with the service on both occasions.

Michelle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

Customer service was excellent. The young man who connected trailer and disconnected on my return was the same person and an excellent employee. He was courteous professional and efficient.

CHRISTOPHER JOHN C. 
Clasificación:
5.0

Whole process was quick and easy and both workers I had contact with were efficient and friendly

RYAN LEE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andreea K. 
Clasificación:
1.0

The employees fight with each other. Made me very uncomfortable screaming foul language and threatening to hit each other. Heavy set blonde female and the two men working the lot. Will not return to this location and will inform anyone asking about this location to use a different location.

Allegra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATRINA ANN S. 
Clasificación:
2.0

I did not receive all the items i paid for during my move (a furniture dolly and only half a dozen furniture pads/protectors), yet I was still charged for them even though I brought it to personnel's attention! Don't go here unless you want to get overcharged for equipment you won't even receive

JEANETTE NICOLE F. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEVINLEE VERO A. 
Clasificación:
1.0

Ordered the truck for 8 and for the contactless pick up and was not able to do so. Started to take all of the steps that we're offered in my confirmation email just to have the pick up option changed from contactless to hand delivery. Just to be clear when I went into my order online it specifically stated that I hand 24/7 pick up option but when I clicked the option to pick up the truck it would then revert me to the hand delivery option. Sat on hold with uhual for 45 minutes, just to have the call disconnected and them not reach back out (after I provided my phone number) and sat outside in the cold for an hour waiting to open (dropped off by Uber so I didn't need my car). The most frustrating part is the fact that employees sat inside for about a half hour, unwilling to help, while me and other frustrated customers sat outside in the cold. Ended up costing me an additional 150$ because of the need to extend movers. Truck was fine, but the customer service was absolutely terrible.

Jordan E. 
Clasificación:
5.0

The gentleman upon returning the Uhaul was especially nice and courteous. Wish we remembered his name. Gracias.

Teddy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTOPHER H. 
Clasificación:
5.0

Don't allow customers to smoke in your vehicles

MARIA ANITA G. 
Clasificación:
4.0

Outside pick up & drop off crew are always outstanding!

MICHAEL W. 
Clasificación:
5.0

Pickup was great. Very smooth and painless. The rep was very helpful and informative.

JAMES AARON S. 
Clasificación:
5.0

The worker are all friendly and helpful

Uniece J.  |  Overall Experience 
Clasificación:
5.0

Can't think of anything

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianne A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK WILLIS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

PETER ELADIO A. 
Clasificación:
5.0

Top notch customer service!

CARLOS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYDIA RUSSELL S. 
Clasificación:
5.0

Nothing I can think of.

GREGG ALLEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zoey S. 
Clasificación:
5.0

Robin was great ! Professional and courteous! Thank you and much appreciated!

Emanuel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HELLEN Z. 
Clasificación:
4.0

I waited for a very long time for someone to help me with my trailer rental. Close to an hour..

JANET S. 
Clasificación:
5.0

All good!

DOUGLAS WAYNE C. 
Clasificación:
2.0

Communication was not good. No help with problems created by uhaul. Wrong trailer! No ramp! Was to store 2 motorcycles and I made everything clear online. I get there and I have to drain all the fluids to store. Nooo! So never got to use the storage. Very rude customer service. Good at taking your money! Never use uhaul again!

Ralph M.  |  Overall Experience 
Clasificación:
3.0

We were very happy with service on both ends. We, however, received the box at least a week late. Follow up by both the U-haul dealer who was to receive the box and me were unsuccessful in finding out where the box was. We were told we would be advised but never were. It made planning difficult.

Thomas D. 
Clasificación:
5.0

Thank you so much for making my transition easy.

Leslie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DENETTE M.  |  Overall Experience 
Clasificación:
4.0

The customer service agent (robin) talked too fast and seemed to have an attitude, i thought we were about to get into an argument

Derrick W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRINA T.  |  Overall Experience 
Clasificación:
4.0

Gracias

dale g.  |  Overall Experience 
Clasificación:
1.0

Your employee's need to be taught manners and be willing to help customers when there is a problem. Very rude where I dropped off. I paid for the service the trailer and the storage. I will never use U-Haul again.

Ralph M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl R.  |  First Impressions 
Clasificación:
5.0

Excellent customer service and extremely helpful as well as the cleanest store in town! They always make things easier!!! Go Uhaul!

LYNNLIE SHANNON C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tyrone n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE S.  |  Overall Experience 
Clasificación:
5.0

Loved the storage. Really needed the stoarage to help store my belongings until my apartment was ready for move in. It Very clean inside storage and hallways and even front desk was nice and clean and the associates were awesome! Very respectful and caring. Also I loved that you guys let us use your complimentary carts to accommodate with moving into storage it was a big help for me. Thank you for your help!

Nectarrinna C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dino B.  |  First Impressions 
Clasificación:
5.0

Moving is often a stressful time. This U-Haul experience helped removed some of the rough edges from the trials of this adventure. Thanks.

Harry H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

pablo s.  |  Overall Experience 
Clasificación:
5.0

What a wonderful front office experience. The staff was professional and the environment was clean and welcoming. Thank you Uhaul

Chris K.  |  First Impressions 
Clasificación:
3.0

na

tyree h.  |  First Impressions 
Clasificación:
4.0

The location was not on top of their inventory I was confirmed rooms and when I got there the size I was promised was not there.

Cecile P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetrius J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

cindy o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilda A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary T.  |  First Impressions 
Clasificación:
4.0

Move in was easy and quick. Facility was clean and easy to access/ move in.

Lauren K.  |  First Impressions 
Clasificación:
1.0

Enroute to Las Vegas had a tire blow out . Had to wait hours for roadside assistance. Waited so long that I drove the truck to nearby uhaul l was told l couldn't leave a disabled uhaul truck with a flat tire on the property because parking is a issue and it will be towed !!! Frustrated , l said let me get this straight!!!!! l can't leave a uhaul truck on a uhaul property ??? Yes he said so you would tow your own property l can't and won't drive a unsafe vehicle. And said wow when l returned the next day and the only truck the was blocked in was mine . I would like a phone call from a Regional Manager or customer service representative Thank you

james f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Uniece J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb W.  |  First Impressions 
Clasificación:
5.0

Just need security for loitering, I went one night and it was people sleeping in the facility but overall love the people and the area

Andre R.  |  First Impressions 
Clasificación:
5.0

When we showed up to move our stuff in the room was not available, although the staff and owner worked with us to make room. Instead of one 10x11 room they set us up with two 5x11 rooms. Really impressed with there friendly attitude and professionalism.

Randall B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Irving W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C.  |  First Impressions 
Clasificación:
4.0

I appreciate the extended help, the agents was very helpful. Gracias

ELLEN M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HELGA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

RALPH DARNICE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Meaghan G.  |  Online Move In 
Clasificación:
5.0

Arick did a great job assisting my needs and showing me the unit.

KADY B.  |  First Impressions 
Clasificación:
5.0

Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!

Julie L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

hazel o.  |  First Impressions 
Clasificación:
5.0

Staff was very courteous and helpful.

ronald h.  |  First Impressions 
Clasificación:
5.0

Drove cross country with no problems. Truck very reliable.

MARIELLEN M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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