The check engine light was onCORDELIA J.
Customer Reviews for U-Haul Moving & Storage of E Ridge
Chattanooga, TN 37412
(W Of I-75 S)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MICHAEL M.
I had a 9 hr drive ahead of me. Four hrs into the trip, the oil light came on. So I was worried I was going to break down the rest of the trip. The drivers side mirror was shaking uncontrollably. It was useless. No cruise control. I gave the csr my starting point and destination. I feel I should have been given a better truck based on that.MIKE J.
The truck I rented the passenger door wouldn't open from the outside. The drivers for had to be slammed to get it close all the way. The guy who rented the truck started he didn't know anything about it. Seems the trucks are not inspected very well when they are returned. The guy seemed like it was a bother to him that I mentioned these issues. Wouldn't recommend this U-Haul place to anyone.RICHARD G.
El cliente no dejó un comentario.TEDDY C.
El cliente no dejó un comentario.CELINE M.
I was delighted with the customer service.DANIELLE D.
Great service.CHRISTOPHER S.
The place doubles as a thrift store so it is crowded. The customer service has been excellent. We have used them twice and the service has been excellent both times.ROBERT M.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Cathy B.
El cliente no dejó un comentario.DEBORAH A.
El cliente no dejó un comentario.Bruce S.
Nothing greatArnita W.
El cliente no dejó un comentario.DAVID J.
Excellent human service, (again in spite of minor computer challenge).PATRICK M.
Nice lady at the counterJERRY Q.
Just keep doing what you are doing. Excellent customer service.DAVID CONNOLLY S.
El cliente no dejó un comentario.TODD V.
I got a truck for 10 hours and wanted to extended so I did it online and it approved but I got a call from customer service saying it didn't go through and that was 35 minutes after my drop off time so they also informed me the manager was filing the truck stolen After 30 minutes! So I spent the next 45 minutes trying to get to someone who works in the office I got the truck from. Snd 4 transfers later I finally got someone.CAITLIN D.
Friendly and helpful staff. Pleasure to deal with this location.Nicholaus P.
The only issue was the truck needed an adjustment to the steering mechanism...there is a lot of play in the steering.CHARLES K.
El cliente no dejó un comentario.Lisa C. | Overall Experience
I did not use the equipment for the intended purpose and I wish that there was a way at to get some of my money back.GENE F.
El cliente no dejó un comentario.ANGELA A.
Excellent staff!TRICIA P.
El cliente no dejó un comentario.JAMES W.
No issues.NICHOLAUS P.
Thank you for being expeditious and professionalMark C.
Very friendly people that work there ... thanks againCARL Q.
El cliente no dejó un comentario.Kathryn J.
El cliente no dejó un comentario.Jerrod J. | First Impressions
It is impossible to speak with someone in our local store. I had an appointment, and when I showed up, they said that the hitch had not been delivered. It would have been nice to know that ahead of time.Jonathan W.
El cliente no dejó un comentario.SCOTT H.
Danny and his crew provide excellent service.STEVEN E.
Had a complete blowout on the interstate due to bald tires and I was only 30 mins into my trip. Spent the next day at the hospital because I injured my spine. I could have lost my life. Then.. had to pay late fees on the uhaul be abuse there was no way for me to unload it due to my injuries and the fact I had to wait for hours to even get back on the road. The truck definitely should have been inspected more thoroughly.AMBER V.
El cliente no dejó un comentario.CURTIS D.
The customer service was top notch!JANA F.
The personnel were very helpful!JANA F.
El cliente no dejó un comentario.REBECCA C.
El cliente no dejó un comentario.REBECCA C.
Make sure ALL directional signal lights are working. The left rear lower bumper light was not corrected before we left.DAWN K.
El cliente no dejó un comentario.DANNIE D.
El cliente no dejó un comentario.EDGAR Q.
El cliente no dejó un comentario.TERRY C.
El cliente no dejó un comentario.Tajuana P.
El cliente no dejó un comentario.MIKE W.
El cliente no dejó un comentario.Christopher S.
Best location for rentals. The staff has always been extremely friendly and helpful even when they are really busy.GEORGE K.
Customer service was great. My original reservation was botched (not U-Haul's fault) and they helped me find a new one and gave me a credit for my trouble.GARY C.
El cliente no dejó un comentario.DAVIDA J.
Good experienceAdam D.
I had a emergency come up and needed a van and the staff was amazing! I think her name was Ashley,. She was great with everything and got me out the door we with a smile on my face within minutes! She is a asset to your company for sure ðŸ˜TEDDY C.
El cliente no dejó un comentario.MATTHEW H.
More rental options for the vans. I paid $100 for one a little over 2 hrs....CHARLES C.
Easy to driveLaura K.
Unit wasn't clean and the door didn't open all the way up so I couldn't get everything inside . I love the location because it's safe.TWANDA M.
The staff at East Ridge always does a great job. Rental equipment was ready as promised, and return was quick and efficient.OREN P.
El cliente no dejó un comentario.TOM S.
El cliente no dejó un comentario.LARRY W.
I was told I would have free storage for 30 days when I got to Aberdeen. That was not the case. There was no storage in Aberdeen. As a result, I had to pay and extra $52 per day to keep my stuff in the U-Haul truck I rented until I found a storage unit. I believe I should be reimbursed for those charges.KENNETH E.
El cliente no dejó un comentario.KHALED A.
El cliente no dejó un comentario.NEWELL J.
Absolute horrible experience. Will never use uhaul again. If I could give zero stars I would have.Joseph W.
Around great experience. Ken was awesome. Will return.RICHARD F.
El cliente no dejó un comentario.CHARLES C.
Great truck and price. Deck ramp saves much work, very easy loading/unloading.LEONARD M.
El cliente no dejó un comentario.Donald H.
Great customer service and made everything super easy.LARA S.
El cliente no dejó un comentario.ROY H.
El cliente no dejó un comentario.michelle C.
El cliente no dejó un comentario.CHARLES L.
Best UHaul location I've seen. Very clean, very efficient!Daniel W.
When I went to the location on the morning before my rental started to check on my trailer hitch compatibility, I waited in line for 30 minutes because there was only one staff member on duty.CAMILLE A.
El cliente no dejó un comentario.JAMES R.
El cliente no dejó un comentario.DARRELL M.
El cliente no dejó un comentario.KANTONIO D.
El cliente no dejó un comentario.DERRICK P.
All good.John S.
The experience online and in person was good. I didn't pay attention to the size of the new driveway and because of the lower deck, the uhaul wouldn't go up to the house. Huge inconvenience causing us to have to shuttle a 26 ft truck contents up a hill in cars trucks and by hand. For moving jobs with hills I would definitely not use uhaul. For jobs on flat land I think this is the best.Samantha P.
El cliente no dejó un comentario.Ross P.
El cliente no dejó un comentario.Jennifer C.
Had an appointment and parts were not available for my scheduled appointment. Had to come back next day. But was I taken care of and they did a great job.Daniel A.
Vehicle I rented smelled like cigarettes...other than that, vehicle was in excellent conditionJames W.
El cliente no dejó un comentario.LAKISSIA E.
Parking is challenging.Erastos E.
El cliente no dejó un comentario.Joanna C.
Daniel Butterfield reviewed my pre-check-in. Discussed some important topics. Good vehicle inventory. Nice business experience.Richard G.
The young women that assisted me was very professional and knowledgeable. She took the time to review the operation of the vehicle and answer all of my questions.EDWARD M.
El cliente no dejó un comentario.WILLIAM V.
The Gear shifter on the truck would lock up sometimes and had to wait a min before it would respond. Not a big deal. Everything worked fine, the truck was a workhorse and did its job well.Nathan B.
A smile alwaysBELINDA S.
El cliente no dejó un comentario.Anthony K.
Dropped off at 7:05pm. The person inside just pointed to the drop slot.Tom B.
El cliente no dejó un comentario.WILLIAM M.
El cliente no dejó un comentario.DOUGLAS B.
El cliente no dejó un comentario.ANEL S.
Nikki Patterson was so nice kind and very helpful with the supplies and rental. She was professional!!! Please keep her!!! She is so sweet!!!JEFFERY H.
El cliente no dejó un comentario.ANNE P.
The original reservation in Knoxville was not upheld because the truck was not at the pick up location, but Heather came through with a van in East Ridge. The gentleman at that location was great and the van worked out perfect. Thank you Heather for all your assistance.Tracey J.
I would encourage you to check the direction in which the headlights are aimed. They seemed to be rather low and made it more difficult to see the road ahead well.JAMES A.
El cliente no dejó un comentario.Keisha L. | First Impressions
Servicios adicionales en esta ubicación
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