Customer Reviews for U-Haul Moving & Storage of Clarksville

4,391 comentarios

712 Providence Blvd   Clarksville, TN 37042
(@ Peachers Mill Rd)

(931) 647-8028

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(931) 647-8028

712 Providence Blvd
Clarksville, TN 37042
(@ Peachers Mill Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great experience!

Pete R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred W. 
Clasificación:
3.0

I would not recommend ANY U-Haul for anyone EVER. Not worth the headache. We had a full size rental truck which was pulling a vehicle trailer. While driving, we got a flat on the vehicle trailer, which caused the tongue of the trailer to snap to the side. The vehicle straps malfunctioned and my car slid off the trailer into a semi, totaling my car. We had 24/7 UHaul assistance and they gave us so much back and forth, claimed they couldn't find us a tow truck, a hotel, etc. The first tow truck driver we called (after waiting 2 hours), said they work with UHaul all the time and UHaul hadn't contacted, was available to help. The truck still wasn't drivable because of the misaligned vehicle trailer it was towing, and UHaul did nothing from 10 PM until 5 AM. The entire situation was a nightmare, which was made so much worse due to UHaul's trailer malfunctioning, causing my car to be totaled, the lack of help from the 24/7 "support", and instead of ever hearing an apology or getting a dollar back, we were charged $65 for toll road fees when we never even went on a toll road. I would strongly encourage anyone to never use UHaul again. They're fine when everything goes according to plan, but if anything gets thrown off, they're the worst company I've EVER dealt with.

Matthew K. 
Clasificación:
5.0

Nada

Maura P. 
Clasificación:
4.0

Very helpful. Our first time to rent through U-Haul. Had a vehicle emergency and had to tow it almost 2 hours home.

Stacey W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tchaikousky G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christi B. 
Clasificación:
5.0

I have used this location before for rentals and returns always great people. It would be helpful if there was a designate place for drop off. Having to search for a spot to park a trailer or truck in the dark should not be on the customer.

Denny B. 
Clasificación:
4.0

Advertise price plus fees. Customers are not prepared for total cost of renting from U-haul, because it isn't fully disclosed.

Vanessya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

pablo M. 
Clasificación:
5.0

It's always the place we drop off, it is easy to access and always has a large inventory for supplies when we need them.

Kirsten M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cephas S. 
Clasificación:
4.0

They were painting the parking lot so things were a bit confusing at first but the service was above average and Bradley Hartman led me through the process and obstacles.

Eric H. 
Clasificación:
5.0

I had an issue using the app to pick up my vehicle. at the part where you verify the photos of the vehicle I disputed one photo and it asked me to take a picture when I did the app skipped forward to the end of check in and did not let me complete all of the check in steps and changed the status to in use. I did not get to verify mileage or fuel level on the vehicle. I took pictures of mileage and fuel and notified staff of what had happened.

Brian T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jesus C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Drew W. 
Clasificación:
4.0

The original reservation process was a nightmare. Clarksville was great, but we started at Oak Grove. Needed to change the reservation, and couldn't get anyone to answer at Oak Grove. Sometimes it would just ring forever, sometimes it would ring 5-6 times and disconnect, and one time someone picked up, asked us to hold, then it disconnected after ~10 minutes on hold. So we drove to the site, figuring they were probably busy and being there in person would allow us to get the help we needed. Found out the site is completely "unmanned" and everything is handled remotely. Ended up calling 1-800-GOUHAUL to get corporate help. The operator was extremely friendly and helpful, but it still took more than an hour to get everything sorted out at Oak Grove, just to find out the key for the truck wasn't even in the lock box. That's how we got transferred to Clarksville. Short wait at Clarksville, but the overall process from start to finish took maybe 3 hours, which was extremely frustrating. I rent from UHaul every year or two, and it's disappointing that this experience was not all that unexpected.

Vern N. 
Clasificación:
1.0

I didn't receive my credit, Justin was horrible customer service, and this took forever to get my truck.

JORDAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H. 
Clasificación:
3.0

Rented a truck on the 11th of May, the interior was clean but the inside of the windshield was dirty. I was charged for moving blankets & dolly rental when neither were in the truck, to begin with. Rented a truck today, I was given the exact same truck, the windshield was even dirtier to the point I wanted to wash it myself because it was difficult to see out of. The only saving grace for this store, I was given a refund for the dolly & blanket rental mishap on the 11th. The truck in question also had some mechanical issues, the steering wheel will not lock properly after the ignition is shut off & key is removed, and the cargo door also wants to stick or jam halfway through the opening or closing of it.

James B. 
Clasificación:
5.0

Keep costs low

David G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

No suggestion at this time.

leroy J. 
Clasificación:
5.0

James was very helpful and listen to our needs. We were very satisfied with the quality of service. The Elliott family

HENRY E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Holly W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arcadio L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Good service

SPENCER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN B. 
Clasificación:
5.0

I used my rental for less than 2 hours. It cost me $79.00 after all the fees were added to the "$39.00" advertisement price. Also, contrary to popular belief, everyone does not have a cell phone to register into an agreement. Some of your onsite representatives seemed unwilling to engage in alternative methods of the rental process.

James W. 
Clasificación:
3.0

Only one man opened up the doors at 9 am and repeatedly said he was overwhelmed because he was alone that morning. There was 4 families waiting for a rental truck. When the return at 4:49 pm came I was automatically charged an additional $11.00 plus tax when I was told not to go into the office they would email me a receipt to my email. I trusted UHaul Providence as they trusted me on doing the right thing. I had a very bad confrontation with a young unpleasant and no customer rapport and forced to call AZ headquarters and they were interested in helping me as I have been a loyal UHaul customer for over 35 yrs.

MONICA L. 
Clasificación:
3.0

I had to drive 50 miles to get truck. It was inconvenient and time consuming.

Judith R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Zachary E. 
Clasificación:
2.0

I was charged a cleaning fee for mud on the tires, mud in the cargo area and grass shavings in the cab. These are all false. I personally cleaned the truck before returning it.

Kelly J. 
Clasificación:
5.0

N\A

Manuel E. 
Clasificación:
3.0

Had told them about the issues about the truck. Was charged for gas after just putting gas in it and taking picture of gas gauge. Told them we had to spend more gas then we should have for the trip. It's just a big run around with the U-Haul company anymore.

Kellie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi W. 
Clasificación:
4.0

Reserved 2 26 foot trucks and the day before the place called and the truck was not there,had to get another truck.Stressful situation,

Timothy A. 
Clasificación:
5.0

No issues at all. Easy in and out.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Griffon L. 
Clasificación:
5.0

All happened as planned. no issues All employees encountered were pleasant and knowledgeable

mark S. 
Clasificación:
5.0

Monique was REALLY helpful.

Wesley F. 
Clasificación:
5.0

On the larger trailers there should be an adjustable tongue wheel for those of us that can't lift the weight of the trailer onto the hitch.

bobby G. 
Clasificación:
4.0

Thank you for everything

Starr Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byron P. 
Clasificación:
5.0

there is a heat shield rattling under truck

Billy P. 
Clasificación:
5.0

Ready for pickup. Return easy.

Dale A. 
Clasificación:
4.0

Check in time was a little long. We checked in online. The person that waited on us forgot to give us our $30. Furniture pads and had to return to uhaul. Otherwise everything was great! Truck looked brand new.

Brenda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damion H. 
Clasificación:
3.0

Overall good. Turn in was a pain.

Willie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy M. 
Clasificación:
5.0

Thank you for your support and survice

shantieka M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abigail K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas U. 
Clasificación:
4.0

As compared to the service I received on 4/8/22, 4/11/22 was a big improvement. I didn't catch this guy's name, but he was the one opening up the U-Haul store at 7am. He was very professional, polite, quick and courteous. And because of him, I would be willing to recommend this location to any and everyone. Totally different atmosphere that was actually a 180 degree turn around from 4/8/22. This guy on 4/11/22 needs to teach the other guy from 4/8/22 some professionalism for sure!

Kelvin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria S. 
Clasificación:
1.0

I tried to extend my rental, but I wasn't able too because they said they had already rented it out to someone else after I drop it off. So I had to rerent one for a few days, they literally had 3 of the same vehicles but yet rent out the one I'm still driving. Very idiotic to me & a huge waste of time.

DMarcus F. 
Clasificación:
4.0

When I arrived to pick up equipment (2 orders), the system kept glitching on the 2nd order so the rep had to cancel the reservation and reinput. She asked for my zip code on the other end of the 1-way rental. Instead of sending me to the same drop off as the first order, she had me returning to a different location across Huntsville, AL. I had already waited 45 minutes and was in a hurry, I did not catch the 2 different drop off locations.

Timothy G. 
Clasificación:
4.0

When I arrived to pick up equipment (2 orders), the system kept glitching on the 2nd order so the rep had to cancel the reservation and reinput. She asked for my zip code on the other end of the 1-way rental. Instead of sending me to the same drop off as the first order, she had me returning to a different location across Huntsville, AL. I had already waited 45 minutes and was in a hurry, I did not catch the 2 different drop off locations.

Timothy G. 
Clasificación:
5.0

Super friendly and helpful

mendy B. 
Clasificación:
5.0

Well the front‐end shimmied pretty bad at 55mph. but fine with me, I drove 45 local. Other than that van was very nice. Customer service was very prompt and friendly.

Pat H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian Y. 
Clasificación:
5.0

Great service Thank You

Edward L. 
Clasificación:
1.0

They offered to change my drop off location but did not change mileage. So I did uhaul a favor by driving it further but had to pay more in mileage because uhaul said it was a totally new contract. Never use them again. Customer service is worthless!!

janet T. 
Clasificación:
3.0

When asked if I wanted the $25 insurance, I said no. Somehow it was still added. Once I called them after getting the receipt via email, I was able to talk with a nice young lady. Who had informed me that nothing could be done because I had left the store property insured. Which I told her I understood. The problem was the man that took the phone from her and gave me an earful. The situation had been resolved before he got on the phone. It seems to me that if he is the manager, he needs to have more confidence in his associates. He is the reason for the low ratings, and why I would not recommend this location. The women there were absolute professionals. The only guy there needs stress management as well as a management course. Hopefully our conversation was recorded... find it and take a listen. There was no reason for him to take the phone from her. He needs to improve his confidence level in his associates professionalism or step aside. Thank you for your time and attention to this matter. God bless!

Kelvin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

james N. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert Q. 
Clasificación:
5.0

I like the ease of online check in

Gary S. 
Clasificación:
5.0

Reservation was at 2PM didn't get trailer till 5 PM

JAMES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSH S. 
Clasificación:
1.0

I made a reservation and a toothless guy refused to give me a unit to rent. The unit given was smaller then a can of sardines. One employee helped, but not before the other wasted over an hour of my day.

Dennis B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
1.0

Trying to rip me off over charge 40+14+12+ Taxes disputing extra charges

Jodi W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alec S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alec S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
1.0

Younger female inside was Barely any help. Didn't offer any assistance other than to check my phone. Stated she Couldn't check vehicle in. Continued to refer me to my “text message” I should have gotten but didn't. Finally figured it out and the entire process was completely useless.

Kristopher R. 
Clasificación:
2.0

El cliente no dejó un comentario.

quartez t.  |  Overall Experience 
Clasificación:
5.0

It is not easy to use online services pickup

Carrie S. 
Clasificación:
5.0

Top notch customer service and the employees made me feel very valued as a customer. I will definitely be coming back to this location for all of my moving services and needs

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando S. 
Clasificación:
5.0

Very good customer service I would recommend putting camera inside the cabs, when hauling small trailer, you can't see it in your rearview mirror.

Linda L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tahj W. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

rochelle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamonica R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON S. 
Clasificación:
5.0

Always a good drop off location.

Jonathan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

IGNACIO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brage B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS S. 
Clasificación:
5.0

The UHAUL employee that helped us with storage space was extremely helpful, personable and professional. All while running the shop on their own as the only employee there. Young kid and very nice to work with, exceptional service and detail he showed. Glad to see this brand of employee at your facility, I will be a return customer to this location for any other necessary UHAUL related tasks.

MICHELLE J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kendrick w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHATA R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

tiffany m.  |  Online Move In 
Clasificación:
5.0

Everything that could possibly go wrong in my day yesterday did just that.... It wasn't until I got to u-haul that my day took a slight turn from the worst to being able to breathe. Your staff's kindness and helpfulness will forever be appreciated by me. Thank you for making the process smoothed from renting the truck, walking me through the rental process , and being able to get my things into a storage unit..... Sometimes, people don't realize how much of a blessing they are, even while they're simply doing their job! Thank you again....

CATHERINE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Will R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Will R.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Lomart G.  |  First Impressions 
Clasificación:
4.0

I would come back and get another unit if I every was in need for one from your company I was that pleased with my experience with your company thank you. Ms Burke

Mary B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JADE E.  |  First Impressions 
Clasificación:
5.0

Everyone was so friendly and did everything they could to help me and explain the process. Great staff

erica w.  |  First Impressions 
Clasificación:
5.0

Best staff ive ever had the pleasure of dealing with. Great customer service and very helpful. I highly recommend this facility

Suzanna P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

renee e.  |  Overall Experience 
Clasificación:
3.0

Disappointed in the size and space of the climate control

Stacey A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

deniesha w.  |  Overall Experience 
Clasificación:
5.0

Most helpful and professional staff I have encountered lately. A pleasure doing business with the U-Haul office/location. Thanks!!

Emilio G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce J.  |  First Impressions 
Clasificación:
5.0

Trucks were well maintained and clean . This is the best facility I have ever been to.

Mary S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha A.  |  First Impressions 
Clasificación:
5.0

👍🏾

DONNA L.  |  First Impressions 
Clasificación:
5.0

Cuatomer service was awesome

Michael E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

damarius s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LAURIE M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ALICE L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth M.  |  Overall Experience 
Clasificación:
4.0

Bring back 24 hrs access

Gwendolyn S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON S.  |  Overall Experience 
Clasificación:
5.0

great

Vernon D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Branda H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keisha T.  |  First Impressions 
Clasificación:
3.0

It just wasn't super clear where we could park. I also measured the storage unit and it's not truly 8 feet. When I went to find another unloading area, two cars were parked sideways taking up 4 spots. So we ended up parking at the front and our unit was all the way in the back. We didn't see any other unloading areas so if there were any, they weren't well marked and nobody showed us any. People (some were employees) were smoking out front so nobody was paying attention to them. The person who ended up helping us get in did explain the check in process, but again, not super clear from any email I got initially. I would recommend this because of the price and location but everything else was just a little frustrating.

Rachel C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy n.  |  First Impressions 
Clasificación:
5.0

The General Manger was very nice!

Havyarimana A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mandi m.  |  First Impressions 
Clasificación:
3.0

Uhaul truck was outta gas and mother in law lost my keys to the lock. Other than that, it wasn't a bad experience.

Nicholas K.  |  Overall Experience 
Clasificación:
1.0

This account does not even belong to me. There was a mix up with another customer. Who's name is Geraldo Rivera. The name isn't even spelled correctly. Do better. We no longer have a unit at this property. Get my phone number off this account.

gerartdo r.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeriney M.  |  Overall Experience 
Clasificación:
5.0

Always Professional and respectful..

johnny d.  |  Overall Experience 
Clasificación:
2.0

They locked me out of my unit before I could move everything out, but they called me before doing so and were under the understanding that I would have everything out that night. We had to rush to finish packing up because it took the uhaul guy an hour and a half to show up so we could get the last load then stood over us watching us with his wife all the way till 10 o'clock. Absolute terrible experience.

Jamie L.  |  Overall Experience 
Clasificación:
5.0

The staff was friendly, the storage units were clean, and I liked that my things were easy to get to if and when I needed them. Ms. Monic was very helpful and attentive!

wynter f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Taijah W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Katina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Delicia C.  |  Overall Experience 
Clasificación:
2.0

I was not happy with the size of my storage , I got a 5x8 uhaul and a 5x8 storage and I wasn't able to fit all my stuff in storage . VERY upset .

VICTOR B.  |  First Impressions 
Clasificación:
2.0

I made reservations for a 10×10 climate controlled. My reservations were lost i was stuck with a smaller non climate 10 steps high unit . Was yelled and denied van rental. No carrs on my side of the storage for moving stuff in have to walk way way around outside of the building. And no one offers any help worst place ever.

Shawna S.  |  First Impressions 
Clasificación:
5.0

This was an extremely well run Uhaul location. The premises was always clean and the climate controlled areas were actually climate controlled. This location was also free from bugs and other pests. I was also pleased with the wide selection and availability of rental trucks and trailers. The management team was also very polite and professional. Highly recommend this location.

DUSTIN B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry P.  |  Online Move In 
Clasificación:
5.0

They help a lot with no problem

Cametrous B.  |  First Impressions 
Clasificación:
5.0

Even tho I was super late with my u-Hual rental everybody was so nice and helping they made me feel like family will always use uhual for all my rental and storage needs.

Mohamed H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S.  |  Overall Experience 
Clasificación:
5.0

Can't say enough good things about New Prov Uhaul. I have been a customer since 2017 and they always deliver. Monic and her employees have taken great care of me each and every time. I would not rent any where else while living/staying in Clarksville. ***** Brian

Brian H.  |  Overall Experience 
Clasificación:
5.0

Very professional , caring, and helpful.

LOLITA S.  |  First Impressions 
Clasificación:
5.0

The gentleman who helped me was courteous and professional. He took the time to show me each of the available storage units so I could make an informed decision. The facility is clean, well maintained, and truly climate controlled. Great customer experience at this Uhaul location.

DUSTIN B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary H.  |  First Impressions 
Clasificación:
5.0

The Manager at this Facility is above reproach ! Five Stars ! Thank You !

Mary S.  |  First Impressions 
Clasificación:
1.0

Rudest people I’ve ever met

Jason C.  |  Overall Experience 
Clasificación:
3.0

The facility is great but the staff and their customer service is at best lack luster

Faith B.  |  First Impressions 
Clasificación:
5.0

It was a pleasent experience i do suggest getting a dumpster for duture customers that have things to throw away

Leann B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest W.  |  Overall Experience 
Clasificación:
5.0

Excellent customer services..

Richard G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lydia T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alysa b.  |  Overall Experience 
Clasificación:
5.0

Always friendly and service is always top notch

Lillian M.  |  Overall Experience 
Clasificación:
5.0

Professional staff at both locations. Meet all my needs and answered all my questions. Thanks.

brian h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

starlet f.  |  Overall Experience 
Clasificación:
5.0

This will be only place I will ever us here in Clarksville ten area ,very friendly and convenient location.also very clean helpful.

latasha h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristen A.  |  Overall Experience 
Clasificación:
5.0

This place is great. I kept a climate controlled unit for almost 4 months. Everytime I went the staff were very nice. Checking in and out was a breeze and prices aren't bad at all on controlled temp storage units. Moving in and out was easy with all the u-boat style carts they have for you to use. Definitely recommend.

DESIREE D.  |  Overall Experience 
Clasificación:
2.0

Two things basic for self storage; lights and doors that work. This place had neither. I couldn't get my lock to work because the doors didn't line up. There are to many new storage places in Clarksville to recommend this facility.

Christine C.  |  Overall Experience 
Clasificación:
3.0

Staff could be more friendly and customer service oriented. They are very stern and curt with customers. They never smiled while I was there. And I booked online so all they did was show me to my unit.

Michelle P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D.  |  Overall Experience 
Clasificación:
5.0

I moved my mom from Atlanta to Clarksville due to her declining health. I stored her belongings at the Uhaul in Clarksville. You made that time in our lives easier.

Sonya B.  |  Overall Experience 
Clasificación:
1.0

The manager Monic sucks at upkeeping the facility. Every month I had to call and complain bc doors were broke and I was not able to access my belongings. Bot convenient. Store and manager are ratchety.

DANIEL S.  |  Overall Experience 
Clasificación:
5.0

Very clean and affordable

KIT W.  |  First Impressions 
Clasificación:
5.0

Everyone there was very professional. Getting a storage unit, and checking our truck in was very fast and smooth. Definitely recommend.

DESIREE D.  |  First Impressions 
Clasificación:
3.0

I didnt set u auto pay, that was a mistake. I was told they refunded my money sunday but its not in my bank account. I am not working and need that refund for bills thank you.

Mary s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Josiah P.  |  Overall Experience 
Clasificación:
5.0

No comment.

Josiah P.  |  First Impressions 
Clasificación:
5.0

If needed again I will use this company

reginald w.  |  Overall Experience 
Clasificación:
3.0

Good stuff. Thank you.

james J.  |  Overall Experience 
Clasificación:
3.0

Need to work on there customer service matter. Smile more more friendlier.

Michelle B.  |  First Impressions 
Clasificación:
5.0

quick & fast good service

shantoya l.  |  First Impressions 
Clasificación:
5.0

Great Service

SHAWN D.  |  Overall Experience 
Clasificación:
5.0

Very nice place.

jerry p.  |  Overall Experience 
Clasificación:
5.0

Perfect !!!!

QUINN T.  |  First Impressions 
Clasificación:
5.0

Great Customer Service Group

SHAWN D.  |  First Impressions 
Clasificación:
5.0

Great team good services

paul m.  |  Overall Experience 
Clasificación:
5.0

Monique and her team were exceptional in getting me the right vehicle and space form move... great location.

paul m.  |  First Impressions 
Clasificación:
3.0

My situation wasn't normal but the willingness and customer service was horrendous...i will never rent a unit fromthem ever again

elizabeith l.  |  Overall Experience 
Clasificación:
1.0

It was a terrible experience and the manager needs customer training. I wouldn't recommend this location to anyone and after this month, I plan to never use Uhaul again.

Melissa M.  |  First Impressions 
Clasificación:
5.0

Great customer service. Friendly staff. Helpful with all of my needs.

JEREMY W.  |  Overall Experience 
Clasificación:
4.0

quick service, easy to access with sign in

robbert t.  |  First Impressions 
Clasificación:
5.0

Great service. Friendly staff. Helpful and understanding to my situation.

JEREMY W.  |  First Impressions 
Clasificación:
5.0

Professional, diligent and accommodating

Gail H.  |  First Impressions 
Clasificación:
4.0

Great

bonita b.  |  Overall Experience 
Clasificación:
5.0

Customer service was very professional Edgar was very patient and polite as well as the whole entire staff there very courteous and knowledgeable at what U-Haul represents I personally rate them above

Patricia S.  |  First Impressions 
Clasificación:
4.0

No comments

Pamela O.  |  Overall Experience 
Clasificación:
3.0

Accused Me of having RODENTS... HOW RUDE... I HAVE NEVER BEEN TREATED SOOOO BAD BY U -haul Employees ,In My WHOLE LIFE Our Family ALWAYS MOVED WITH U - HAUL ! No matter what shape My Belongings are in

Pamela O.  |  First Impressions 
Clasificación:
4.0

Everyone was very helpful and supportive.

Zariayan y.  |  First Impressions 
Clasificación:
5.0

very good

michael d.  |  Overall Experience 
Clasificación:
5.0

excellent service and availability

WILLIAM S.  |  Overall Experience 
Clasificación:
2.0

Ruined all my stuff because of a water leak.

Roman M.  |  Overall Experience 
Clasificación:
5.0

very satisfy

octan b.  |  First Impressions 
Clasificación:
5.0

Outstanding facility!

gloria p.  |  Overall Experience 
Clasificación:
1.0

My unit became roach invaded. Filed a complaint with customer care and spoke to a higher up supervisor. Basically nothing could be done and no one cared.

heather p.  |  Overall Experience 
Clasificación:
5.0

Excellent service and staff was professionals

David S.  |  Overall Experience 
Clasificación:
4.0

Good facility.

KEITH P. | Reservación
Clasificación:
5.0

The staff here was awesome, they really helped me out when I was in a tight spot.

william m.  |  Overall Experience 
Clasificación:
4.0

The customer service at the New Providence uhaul was above average. All workers were respectful in their service.

aaron w. | Reservación
Clasificación:
1.0

Is very bad experiences cos dey can't giv me d storage car.d so call manager is not at work on sunday dat is wat does people told me dat i cant put my tins inside.is very very bad .i ask for refund.

kolayo n. | Reservación
Clasificación:
4.0

Very secure. Had security cameras all around the building.

Angelica D.  |  Overall Experience 
Clasificación:
5.0

The owner was very sweet.

Sandra M.  |  Overall Experience 
Clasificación:
3.0

Auto pay was set up but never went through, when accessing my unit lights would constantly go out this leaving me in the dark, doors would often remain open and leaving the facility unsecure.

tyler s.  |  Overall Experience 
Clasificación:
5.0

We were treated like no other at this facility everyone was helpful and seemed to accutlly had some of the best customer service I've ever had. Something that most places have forgot but not yours

MATT E.  |  Overall Experience 
Clasificación:
2.0

Upon checkout there were roaches in my unit and there was a horrible smell lingering in the unit.

deja p.  |  Overall Experience 
Clasificación:
3.0

Did not use Uhaul storage facility.

Jacquelyn C. | Reservación
Clasificación:
5.0

Kevin and Haley were efficient and helpful; no waiting. Kevin offered assistance with information on local movers and directions-even going over a map with me. This is the best service I've experience

lori k.  |  Overall Experience 
Clasificación:
5.0

The service was great, just didn’t like the long waiting time.

erica r.  |  Overall Experience 
Clasificación:
2.0

Unable to speak to staff when u have a issue, was not a good experience

misha b.  |  Overall Experience 
Clasificación:
5.0

Very nice staff . Felt well taken care of .

Mary S.  |  Overall Experience 
Clasificación:
2.0

They tried to charge me for 3 months they say I didn't pay. Thank goodness I paid through bank check and was able prove the checks were sent and cashed!

Robin N.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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