Customer Reviews for U-Haul Moving & Storage at Western Ave

2,145 comentarios

47 Western Ave   Augusta, ME 04330
(Rt I-95 & 202)

(207) 622-4797

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(207) 622-4797

47 Western Ave
Augusta, ME 04330
(Rt I-95 & 202)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

Hire more staff

Scott J. 
Clasificación:
5.0

Great service with back again

Luqe Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

This location has been very simple to work with since 10/2021. I was able to call and speak with Shane and his staff for any needs. Recently the phones are forwarded to a call center which caused me a great deal of time attempting to make arrangements to pick up the contents of my U-Box. Call center rep stated she would send an email and I would be all set. That never happened and caused a delay upon arriving with a 10ft Uhaul truck I picked up 31 miles out of my route as this was the only option as well. The gentleman working was kind and helpful however very busy on Saturday morning. Fortunately this Augusta Maine location has been exceptional to work with and they are the reason I took my time to share a review. Exceptional workers deserve to be recognized...Thank you Augusta Maine store for an exceptional seamless experience... I appreciate your professionalism.

Donna R. 
Clasificación:
4.0

Confirm all contact information is gathered to include email.

Brandon M. 
Clasificación:
3.0

Staffing of 1 young man seemed inadequate. I had to wait some time (perhaps 10 minutes) to be waited on. He was doing a good job, just he was alone with several customers in at the same time. I reserved and in-town truck. When U-Haul called to confirm, they said I HAD to take a one-way truck because an in-town truck wasn't available. When I checked in, they made it an in-town contract which confused things when I went to return. I got it straightened out over the phone, but the one-way vs. in-town rental being changed twice (once with my knowledge and once without) meant I had to make several calls and wait on the phone several times for help. The one-way vs. in-town should be simpler.

Motte H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith K. 
Clasificación:
3.0

Did not receive appliance dolly-he never loaded into truck. Billed for 26 foot when reserved 20 foot. 20 foot not available and we have grave difficulty moving because of limited space.

Irene P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
1.0

The truck pulled all the time and when I went to return the truck, I asked the workers a few questions and couldn't answer then and was rude and continued to run my card without helping me and felt like he was pushing me out of the store, never will I be doing this again

Daryn M. 
Clasificación:
1.0

When I went to pick up the truck the one that was ordered 2 weeks before I needed it, was not the size that I ordered. I never got a call saying that size was not available. The customer service guy behind the desk was an ass. Not once did he get up off his stool or chair. The engine light came on so when I got the truck where I needed it, it never left the spot. When an engine light goes on, you don't move the vehicle. When I returned the truck, I mentioned about the engine light. The worker said, the engine light has been on for over a year. I paid in full when I picked up the truck and when I dropped it off, he was going to charge me again. He even owed me a credit. He didn't want to give me the credit.

Cathy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phaneendra C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas G. 
Clasificación:
3.0

I literally drove 13 miles, and you charged me for 4 gallons gas. I myself put 1 gallon. And when I complain about it, they said there much they could do. Horrible experience.

Niro S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nanda V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet F. 
Clasificación:
1.0

I have never rented from here before without having to wait a while for service. The Uhaul app was "supposed" to allow me to skip the wait/counter but the app wouldn't even load when I got to that point in the pick up so I was forced to go to the counter and then wait inside anyway. Incredibly annoying. Staff was fine and got me checked out but the explanation of "yeah the app doesn't always work right on the first try but then it does later" is unhelpful. Knowing the app is going to suck when I need it is not going to make me want to use this service again. Also, I wasn't told to check the link I was auto sent in a text before I left the site with the truck. I'm not a slave to my phone so I didn't see the text until later. Assuming I know to check these texts when I'm busy with the process of a move is poor customer service. Giving me partial information is also poor customer service. Hopefully this is the last time I'll ever need to use the Augusta ME location because I have never had a good experience there.

Cheryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Skye L. 
Clasificación:
4.0

Truck front windshield was dirty inside and out I had to stop and clean. Very rough ride when going over the smallest bump and small pot hole it felt like tires was coming off. Power steering was whinnying every time you turned, Truck didn't seem well maintained.

Ricky F. 
Clasificación:
5.0

Truck was brand new. What a great experience.

DOUG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig L. 
Clasificación:
5.0

The young lady was very professional and the process was fast and easy.... the truck I has was clean and ran well ....

Robert D. 
Clasificación:
5.0

When asking questions staff didn't really know the answer so went to the person who I thought was in charge and he did give some advice and some things he told us were untrue about moving Dolly's and blankets. I later found out that the truck he gave me to use was a blue key and them come with nothing.. unfortunately we had to find one to load everything. Other then that very satisfied.

Michelle T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

The young woman working the counter was very attentive and polite. Very good service.

Roger L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

Forklift operator who loaded the UBox onto the trailer punctured the door of the UBox. The blade also punctured a box inside containing $2000 stereo speakers. Thankfully the speakers were not damaged, but the margin was literally 1 inch. I strongly recommend placing valuables toward the center of the box with less precious cargo near the walls.

Christopher B. 
Clasificación:
5.0

I know you can't stop drivers from smoking when they rent a van, but the smell was so strong that some of my boxes carried it with them

Alyssa W. 
Clasificación:
5.0

Efficient, friendly, accurate and professional, couldn't have done better myself.

Beatrice L. 
Clasificación:
3.0

When returning the truck the sign says to wait and someone will come and finish the return. I sat in the truck for 20 minutes and tried to call the front desk. Could not reach anyone so I went into the store no one was busy they said just leave the key in the truck I'm all set!? I wish they told me that when I first rented the truck!

Mark F. 
Clasificación:
4.0

Drop off and pick-up was quick and easy. Good customer service. Gracias.

STEPHEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl P. 
Clasificación:
4.0

the uhaul supplied lock arrived with the key boken in the lock. had to have someone break it open, you put the lock on. damaged t5o the damaged bracket is on you

Kathleen P. 
Clasificación:
5.0

Tell the young girl who was working to learn to smile and improve on her customer service. I returned the trailer and she just said go ahead and unhook it and you can leave. Try a SMILE.

Dan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua C. 
Clasificación:
5.0

My experience was great, I can't think of anything to improve.

Neil R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
3.0

Have the associates get with the returns quicker

Robert M. 
Clasificación:
5.0

The GM and all the employees are always very polite even when they are super busy which is every time I have been there 3 or four times now for trailers and its a great experience every time. They always try to help as fast as they can when there's lines and with a good attitude.

VICTORIA L. 
Clasificación:
3.0

The truck smelled badly of smoke and the usb outlets didn't work. The girl at the desk wasn't super helpful when I had trouble with the online checkin process

Cindy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tait N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angela F. 
Clasificación:
2.0

The truck i rented would not rin properly skipping ,popping want to stall i tought i was gonna break down i would not rent one again

Troy R. 
Clasificación:
5.0

Make sure the safety chains are secure so they don't drag on the road.

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
5.0

I didn't have any issues

Kenneth M. 
Clasificación:
5.0

Was a little disappointed with no veteran discount, which I did get last time I rented with Uhaul.

RICHARD R. 
Clasificación:
5.0

Was very impressed with the speed and efficiency of the drop-off. ¡Gracias!

Brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIA L. 
Clasificación:
3.0

I rented a 6x12 trailer to go one way from Maine to upstate New York 4 months ago for $ 139.00 I rented the same trailer this weekend to return home and it cost me $ 635.00. I will not be renting from uhaul again.

RICHARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
1.0

Sadly at my home drop off location the person working (2 present on location; 1 worker and 1 in pajamas talking and following the worker assuming boyfriend/girlfriend) It was clear the employee was bothered by my drop off. He began undertaking cause of why drop off should not happen at this location, then in harsh manner inspected trailer then pushed the trailer with metal on ground. It was the rudest welcome home and very out of place and unwarranted. Please do better.

Curtis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

Great job

Hugo R. 
Clasificación:
3.0

Give a call back when the customers call. Call center left several notes for this location to give me a call both before and after I picked up the trailer. I haven't heard from them and still waiting for my refund on an item I haven't received 1 week after dropping off the trailer

Yalin C. 
Clasificación:
5.0

I had trouble using the online after hours return. Much too difficult. I gave up after 30 minutes. I was charged an additional $20 for my trouble. I called the facility and the $20 charge was removed.

Brian C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly W. 
Clasificación:
3.0

Train counterperson on professionalism.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
2.0

I never received my boxes ,I had assumed they were in the truck and upon arriving they weren't there

JANSON F. 
Clasificación:
4.0

Everything went great, called the day before to confirm, truck was ready on time

Robert D. 
Clasificación:
5.0

Not a thing. Service was excellent and expedient

Debora G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Maintain your shit

David D. 
Clasificación:
1.0

One staff member tells you one thing. Then another one tells you something completely different. Will never come back.

Clark D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi F. 
Clasificación:
1.0

Extremely rude & argumentative

Jessica M. 
Clasificación:
5.0

I needed a trailer on short notice. Shawn was extremely helpful and immediately responsive. Drop off was even easier than the rental. Great service?

Steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
4.0

Attendant was very friendly and helpful

Theresa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cassie W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Racquel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

shari H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ware C. 
Clasificación:
3.0

Work on your pricing advertising. Total cost was three times the advertised price

Benjamin B. 
Clasificación:
4.0

When our rental in Waterville wasn't available, I was happy Augusta stepped up to provide the truck we needed. Even when the front tire blew 15 miles up the road on our way home, Augusta found a replacement and covered the inconvenience by offering a free day's rental to cover our lost time. Gracias.

Debra C S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
5.0

The trailer smelled like cattle. The help at the store (Zachary) was awesome! Friendly and Fast!

attapol S. 
Clasificación:
5.0

Nice job. Thank you

Kevin J C. 
Clasificación:
4.0

cruise control

Richard D. 
Clasificación:
5.0

excellent staff

Josette F. 
Clasificación:
1.0

I had a confirmation to pick up a car dolly at the Brunswick Maine U-Haul location for 3/17/22. On the night of 3/16/20 I received a phone call that they were making me drive an hour north to pick up the dolly that was dropped off in Augusta Maine. This is absolutely ridiculous, I had to drive an hour in the wrong direction. I am a nurse and was supposed to go to work after I used this and instead had to call out. The person I spoke with on the phone told me there wasn't a single car dolly anywhere in the hour and a half I was driving south at any U-Haul locations which I know was a lie because I called myself. So basically, they made me drive to Augusta to pick up someone else's car dolly so that I will drop it off in Lisbon after I used it not even the Brunswick location. I cannot even believe this is some thing that would happen. The person was rude on the phone and told me she deals with this all the time. What kind of business is this? Even the kid I dropped it off to in Lisbon couldn't understand why they made me do this. And I can tell you why because they wanted someone to pick it up and bring it to Lisbon. Again, I'm a nurse, dealing with unbelievable stuff right now in the hospital and I can't believe that this happened. What an awful business plan and what awful people. To say to me “do you want it or not, if you don't drive to Augusta then you don't get a car dolly” Who would say that to someone? I would like a return phone call by someone who can talk to me about why this just happened and I would like my money back to cover the gas I had to pay for. What about the gas money it cost me to go pick this up? $4.20 a gallon right now in my truck probably cost me $40! That was two hours of driving I was not expecting to do in my truck. Also, just for the record, and I told the gentleman at the Lisbon Maine location when I dropped it off, the person who put it on my truck barely even looked at me or the dolly and the dolly slings were so rusted I couldn't get them off the car tires afterwards I needed to use a prybar with a mechanic. Maybe once in a while someone grease fittings? God, what an awful experience.

Nathan P. 
Clasificación:
5.0

At Virginia location, Let them know to meet in adjacent parking lot that holds their equipment.

Michelle D. 
Clasificación:
1.0

I would actually clean the truck and make sure the back door had been closed and secured! Obviously there was NO Covid protocol!!!!! I had garbage and cup holders full of water and a terrible experience and your employees told me it was my fault for not checking out my equipment??? Really! Horrible customer service or better yet No customer service!

Genevieve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

Arrived a whole half hour before my scheduled pick up time and they let me collect the van I rented early. Awesome!

Russell M. 
Clasificación:
5.0

The employee was patient and helpful with me. Instead of just explaining he took the time to walk out and show me the "check-in" process. The facility itself was really clean. I'm happy and satisfied.

Eric R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark D.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Avery H.  |  Overall Experience 
Clasificación:
5.0

Zack in the augusta maine facility was more than accomadating and helped us with a flash light while there is no light inside the storage unit we rented and also let us know that the trucks were going to be moved and the back was to be snow plowed so we could get the rest of our stuff out before our free month ran out . Above normal customer service . He has great people skills and needs a pay raise 殺

Stacey Z.  |  Overall Experience 
Clasificación:
5.0

Storage seems very secure, yet accessible. It was very clean inside, and warm enough to keep things from getting damaged.

Lara D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN S.  |  First Impressions 
Clasificación:
1.0

Staff was not helpful in research into account and charges related to the account, told to call customer service as they sat and watched, refused to service after being asked to look into charges nobody could seem to find that was linked with a reservation # and order #. Why would a company provide a customer with such reference numbers if you have no way to research with them, gives your customers and future customers a false sense of trust in company that refuses to stand by their word and then refuses to help a customer when they are being told they are rude for inquiring. I'm allowed to be frustrated that my confirmed reservation was cancelled and charges from UHaul on my debit card could not be located and refused to give the merchandise purchased without the researched receipt. Bad customer service for such a high priced storage unit. Let's hope the rest of my interactions through out this process improve.

Jami L.  |  First Impressions 
Clasificación:
5.0

Uhaul is a great company to work with. I have rented trucks from them numerous times and it is always hassle-free. Recently rented a climate controlled storage unit from them and it was also a great experience. They keep the building clean and secure. Very customer oriented company.

SHERYL W.  |  Overall Experience 
Clasificación:
2.0

The pricing is steep, we where told when we first inquired that they had units " half the size of a two car garage!" We thought sweet okay for that price that's great.... come to find out it was actually 10 times smaller than that and we needed to utilize 2 units instead of just one!( thank fully staff on was able to help work out a deal for this false information and took the first month of of the second one so we had a 2 for 1 month deal, but all we had was a couch a bed Frame( in peices), a box spring, and a few loose items, these took up 90% of both units " half the size of a two car garage!" Not!, and the late fees are ridiculous one day late and you charge $20 for a "delinquent Fee" I appreciate the storage availability.. but again the prices, lies, and late fees are what took had us move out!

Schyler H.  |  Overall Experience 
Clasificación:
1.0

I signed my contract repeatedly and it never stuck in the system until I did it online. I repeatedly changed my address and left a credit card but never was charged as expected. The store locked my storage unit and would not reply to my messages until corporate got involved. I know times are hard but this was ridiculous. So happy to be done with this mess.

Kristen S.  |  Overall Experience 
Clasificación:
5.0

Good manager.

SAMUEL P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MATT R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle S.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

BEN S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

brian s.  |  Overall Experience 
Clasificación:
5.0

Thanks for being easy and convenient

Manoo D.  |  First Impressions 
Clasificación:
5.0

Thank you! Had no issues! Was happy to be contacted when they noticed I emptied my unit. Very convenient experience over all. Will recommend or use again I'm the future!

jilliane k.  |  Overall Experience 
Clasificación:
5.0

Great job- thanks!

SAMUEL P.  |  First Impressions 
Clasificación:
5.0

The manager, Shane, was very helpful. I am not an easy person to work with but Shane showed great patience and respect working with me. His knowledge and people skills speaks volumes for UHAUL. I would definitely recommend UHAUL to anybody that asks me.

JONATHAN D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Emily H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dexter B.  |  First Impressions 
Clasificación:
5.0

Staff were always always helpful and kind.

Crystal C.  |  Overall Experience 
Clasificación:
5.0

Loading dock should be monitored, sometimes vehicles unload and just stay parked. Besides that very clean and a free lock!

LYNN-MARIE K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie S.  |  Overall Experience 
Clasificación:
1.0

Was told that original unit I reserved online was not available. Very unclean storage unit (we swept a lot of dirt, two construction nails). Large pole in middle of storage unit. After-hours contact didn't answer when we called, or return my call. Overall a very disappointing experience and I don't plan to return.

Jasmine W.  |  Overall Experience 
Clasificación:
5.0

Excellent service! Helpful and friendly!

Melissa L.  |  Overall Experience 
Clasificación:
2.0

The unit I reserved was an 8x10. Reservation on the books for two months. Upon arrival the unit is about a 6x8 if that and no other units available. Not to mention the astronomical price. I went elsewhere and got a 10x25 for the same price. Extremely unhappy.

DESIREE K.  |  Overall Experience 
Clasificación:
2.0

I had a reservation for and 8x10 for 2 months. Upon arrival the unit is at least 2 feet smaller if not more. Now I have a uhaul that needs unloading to return and I can't do that.

DESIREE K.  |  First Impressions 
Clasificación:
5.0

very nice over the few years i had the storage unit i thank the staff for job well done thank very very much

MARK D.  |  Overall Experience 
Clasificación:
2.0

I was quoted $29 for a 4x4 storage locker. When I got there it is $59/month and I have to climb rickets stairs. Its a complete hazard and completely unsafe. I will be moving out asap! Horrible

Sarah C.  |  First Impressions 
Clasificación:
5.0

Cant remember the lady's name (Heidi or Heather) she gave me the BEST costumer service I have ever received ...she was great!!!!!

Anthony G.  |  Online Move In 
Clasificación:
5.0

Always had a pleasant time with you people and your equipment is well kept well-maintained and very too comfortable to drive

John M.  |  Overall Experience 
Clasificación:
5.0

Heather Poore is OUTSTANDING! First, she took my initial phone call, answered all my questions and made me feel comforted in having to handle a last-minute, unplanned move of my college student due to coronavirus. Then when I arrived from NJ the next day, her smiling face met me and she again calmly explained everything and got me set up. This is my first time renting storage; she was patient, helpful and didn't rush me. Then I made three trips to the facility in the next 24 hours. I was impressed with the cleanliness, the access to carts, the security, etc. I can't say enough about how Heather went above and beyond and how all the little things she did added up to reducing my stress in a time when I greatly appreciated it. Also, thanks for the one-month free for displaced college students. I thought that was a very classy and empathetic move by UHaul. You earned my business and Heather is the reason you'll keep my business.

Sandra B.  |  First Impressions 
Clasificación:
5.0

Great staff. They were always pretty busy, but always helpful & polite. Staff always provided great service

CHRISTOPHER G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ryan i.  |  First Impressions 
Clasificación:
5.0

Good service and very helpful

Corey A.  |  First Impressions 
Clasificación:
4.0

Worked well for my needs

Jessica H.  |  Overall Experience 
Clasificación:
5.0

I have found the staff and facility to be extremely efficient and accessible. I appreciate the excellent service over the years and will recommend this location to others.

GEORGE G.  |  Overall Experience 
Clasificación:
5.0

Easy access & great experience

Tina C.  |  Overall Experience 
Clasificación:
5.0

Once again, everyone was friendly and helpful.

Leslie L.  |  Overall Experience 
Clasificación:
5.0

Very helpful and pleasant staff.

Susan E R.  |  Overall Experience 
Clasificación:
3.0

My storage unit was rather infested with spiders despite me not having any spiders on my stuff when I put it in there

Katherine E.  |  Overall Experience 
Clasificación:
5.0

Best service and very polite

Ruth C.  |  First Impressions 
Clasificación:
4.0

The only problem I experienced was that the overhead garage door would not open so we couldn't get large items in or out for at least two weeks. They fixed it and we had no further problems.

PATRICIA S.  |  Overall Experience 
Clasificación:
5.0

Great staff

JON L.  |  Overall Experience 
Clasificación:
5.0

I had no issues with Uhaul and will always use again if needed.

Laura B.  |  Overall Experience 
Clasificación:
5.0

It was such a good, easy and quick experience. Great employees! Wish i remember their names. ¡Gracias!

Melarys C.  |  First Impressions 
Clasificación:
5.0

Very helpful and knowledgeable.

karen c.  |  First Impressions 
Clasificación:
5.0

Always have a good service

Joanne C.  |  Overall Experience 
Clasificación:
5.0

I appreciate the help and friendliness of all staff all around good people.

Tiesha B.  |  First Impressions 
Clasificación:
3.0

Nice place but the rates increased so real times in less than 2 years.

JOHN K.  |  Overall Experience 
Clasificación:
5.0

The staff was extremely understanding and helpful with everything. They made a bad day full if things going wrong much better with their kindness. Would definitely recommend this Uhaul location.

Heather H.  |  First Impressions 
Clasificación:
5.0

Everyone at the Augusta,Me.store was great!

Phillip S.  |  Overall Experience 
Clasificación:
5.0

The staff at this location go above and beyond to make sure the customers are happy and all of their needs are met. I highly recommend this place to anyone in the greater Augusta area

JENNIFER M.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful employees.

jasmine n.  |  Overall Experience 
Clasificación:
4.0

The storage unit worked great and would rent again if we ever need another one. Gracias

ROBERT H.  |  Overall Experience 
Clasificación:
1.0

1 The staff seem techtarded. All do not need to be computer savvy but at least one staff should be 2 A mistake was made the manager said it was a U haul mistake then tried to make me pay for it,

GEORGE H.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with the Uhaul experience. The staff was wonderful.

Sara P.  |  Overall Experience 
Clasificación:
4.0

GTG

Justin B.  |  Overall Experience 
Clasificación:
5.0

Great place

Brian M.  |  Overall Experience 
Clasificación:
5.0

I was was very pleased with the services. Aurel (spelling insure)) was very efficient. Anthony was very helpful. Thanks for your help during this very difficult time. The best to all. Regards, Pete

pete t.  |  Overall Experience 
Clasificación:
3.0

Overpriced storage units (roughly $135.00 more than competitors). Pad locks are required, but not provided. Often understaffed. & They input a character limit to decrease quantity of criticism.

dustin w.  |  Overall Experience 
Clasificación:
3.0

Price point for size if unit was higher than I liked. Had to move my stuff to accommodate my needs at a better rate.

Benjamin K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba