El cliente no dejó un comentario.Ronald S.
Customer Reviews for U-Haul Moving & Storage at W W White
San Antonio, TX 78222
(@ S Ww White Rd)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Extraordinario servicio al clientehector H.
El cliente no dejó un comentario.Chris M.
My truck was not ready in time and there was only one person working. Too much pressure on the employee.Stephanie J.
El cliente no dejó un comentario.Gary M.
El cliente no dejó un comentario.Jaime M.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.JACQUELYN V.
El cliente no dejó un comentario.Jeri C.
El cliente no dejó un comentario.Angelita M. | Online Move In
El cliente no dejó un comentario.JOHN C A.
The smell of the truck made us sick .it smelt really bad had smoke coming out of it as if it was the Carburetor even with the window closed it smelled really bad .Then the brake light with a tool went off so had to call road side assistance to make sure I was safe.I took video of it .it was a very unpleasant experience had to worry about my kids safety and myself while driving this truck the whole time.The truck was really old .I will never go back to that place again. plus I need to check if I was over charged and I had to put 30 bucks of fuel because it wasn't even on half a tank to begin with I took video of gas and miles before I left and I need to check if I was over charged.valerie U.
El cliente no dejó un comentario.Julia J.
El cliente no dejó un comentario.KEVIN G.
Gentleman staff was very nice, friendly and professionalMartha H.
El cliente no dejó un comentario.NATASHA M.
El cliente no dejó un comentario.Mark E.
Keep up the great job with awesome employees !!!!!!!!!Rosendo H.
No customer service period.RANDY R.
Everything went greatMarko S.
It may be time to check some of the trucks for engine problems, the one I rented had a loud clicking noise when driving and the engine light flashed when driving.PHILLIP B.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.Colten T.
El cliente no dejó un comentario.Atalie G.
Worst customer service picking up the rental on Thursday and worst customer service returning the rental on Saturday.James Finis Jr T.
I've never rented anything before, so I was skeptical. But, everything was perfect!!! Thank you so much.joe S.
El cliente no dejó un comentario.Marlese H. | Overall Experience
Can was very clean, ran perfectly, and the employee was very helpful and personable.Nancy A.
Employees both of them upon arrival showed no interest in there work and had there pants sagging. Truck was dirty and seat was broken they didn't do a walk thru or anything. I went back in to inform of vehicle and requested another which was in poor condition also. When returning vehicle the service wasn't any better. Don't recommend this location!JESUS G.
Friendlier staff would help.Debra A.
I am a happy customer When my car was down these guys didn't let me dwn Thank yu for saving my dayMary C.
El cliente no dejó un comentario.Francisco L.
Fast, courteous and professional. The people there were knowledgeable and answered all my questions. The Hwy 87 and WW White road is a great location for anyones U-haul needs.Carroll P.
The staff was kind and curious with me and my transaction and with the person in front of me, the employee treated the gentleman ahead of me with amazing customer service as well. When I dropped off my rental everything Went smoothly and once again Awesome customer service!!Lydia B.
The staff at the San Antonio location were exceptional: friendly, competent, helpful, reassuring and accommodating. Gracias.Tracy B.
Very hard to return a vehicle at this location. I returned it but did not refuel understanding that I probably would be charged and I was. But for what we got and the price we paid I couldn't drop it off fast enough. Dirtiest uhaul I've ever seen and barely road worthy. This was a sudden move to help an elderly lady move from Dallas to San Antonio. I assumed I'd be renting the same quality uhaul used to be known for. How sad that it's gone so south. Just a horrible vehicle and with a price tag that was too high for what we got.Carolann H.
El cliente no dejó un comentario.HERBERT K.
El cliente no dejó un comentario.Lamar C.
I reserved the truck from 11:00 to 3:00. I was there to pick up the truck before 11:00. There was one person helping another customer then went outside but told me the other employee would help me. I waited & waited & could hear him on a personal call outside. I finally went out there & he got off the ph but I didn't get the truck till 11:30. I made a comment about the time & he stated that i could have the truck longer & we agreed 6:45. As i was getting ready to drive off, he approached me to tell me I had to have it back by 3:00. The truck was really gross, smelled horrible, could not adjust the mirrors, AC vents broken and we had to really rush our move. This was not a good experience at all!LINDA M.
El cliente no dejó un comentario.Kareen S.
Just keep Getting Better!franchon R.
I was surprised the speed Troy handled me my check in and out. Fast helping me finished with my goal of moving, hauling. The experience caused me to return the 15 foot in better shape than it was.I will rent from this U-HAUL again and againCHARLES B.
Nothing whatsoever. Mr. Troy Hardy has a very excellent customer service approach and is very much appreciate it. He was knowledgeable and very courteous. Thank you, Mr. Troy.Samuel T.
El cliente no dejó un comentario.HENRY F.
El cliente no dejó un comentario.Betty C.
Dates were wrong, but uhaul fixed it so it was ok. No issues.Victor F.
El cliente no dejó un comentario.ERIC S.
El cliente no dejó un comentario.Joaquin E.
This location was fantastic, we dropped off our trailer early and brought the truck the next day. Both times staff were very friendly and quick to provide the service we needed.Jennifer M.
El cliente no dejó un comentario.Jay F. | Overall Experience
Nothing to Complain about GREAT CUSTOMER SERVICELACEY T.
El cliente no dejó un comentario.Jarvis M.
Giving a red tag out equipmentJames E.
Staff immediately helped me and gave me great advice. This is a UHaul "hub". They have everything.Brion P.
This general manager was rude, lied and tried to run my cc for an exorbitant amt without authorization. And all the while held all my belongings for a week with NO e plantation or apologyLeaAnn T.
El cliente no dejó un comentario.Juan D.
Great customer service quick and friendlyHector G.
El cliente no dejó un comentario.eric B.
El cliente no dejó un comentario.mary l. | First Impressions
A very easy pick up and drop off process. Staff was so helpful and professional.Eileen L.
El cliente no dejó un comentario.Adrian J.
It went as expectedJesus V.
The guys were very patient, professional and exhibited great customer service skills!Joanna Shariff-B D.
El cliente no dejó un comentario.TROY H.
El cliente no dejó un comentario.Victor S.
El cliente no dejó un comentario.CHRISTINE K.
by far the rude customer service and filthy truck along with poor maintenance to truck I just about passed out while driving in it due to all the exhaust fumes coming in to the cab terrible experience by faradalberto M.
This has got to be one of the best run offices for U-Haul in the state of Texas. Clean. Prompt. Courteous. Thank you.BRANDON V.
Staff was friendly and helpful. Truck was old and rundown but it worked. Reservation was at D-Tire however when I arrive to pick the rental up they informed me that it was broken and sent me to the Southwest military location when I got to that location there were no trucks available and they sent me to the WW White location which is how I ended up here I'll probably never use you all again and tell everybody I can find about the horrible experience I've had booking a reservation through U-Haul and then counting on them to deliver. I reserved a greater than 20 foot truck and ended up with a 10 foot van took three times trips and three times amount of hours which cost me a whole lot more money over $250 for a U-HaulDerrick C.
El cliente no dejó un comentario.Clay G.
Excellent service and very friendly staff.Richard C. | Overall Experience
El cliente no dejó un comentario.Ileana B.
The service was exceptional and the manager was really helpful.Lacarlton S.
This location has be best tr to make my U-Haul needs possible Would not go anywhere where else Come see Troy and his amazing teamMary C.
El cliente no dejó un comentario.JACQUELYN V. | First Impressions
El cliente no dejó un comentario.Stacey C.
We were welcomed with a smile and the agent was very helpful with our needs.Remethia L.
El cliente no dejó un comentario.Betty C.
El cliente no dejó un comentario.Douglas F.
El cliente no dejó un comentario.Troy R.
My vehicle was ready no wait time. Kind and courteous personnel. No complaints.JIMMIE M.
Good Evening: Everything is just Great , Please don't change anything. Everything is easy.Thank YouSteve S.
El cliente no dejó un comentario.Travis W.
I really appreciate your courtesy and professionalism. Thank you for the words of encouragement. We can do all things through Christ who strsngten us. Have an Awesome ThanksgivingMary Jane R.
El cliente no dejó un comentario.TONY O.
Great servicehector G.
El cliente no dejó un comentario.Dwight M.
Everything in great working order, the General manager Troy, and his employees are giving me the best customer service I've received from any other uhaul store. They need to be recognized for their polite, professional, and respectful customer service they provide.MARK S.
Explain vehicle functions real quick before I leave the lot. Truck was half worn out engine wise. I kept my speed at 60LAURO C.
Install a light bult in the backdaviel C.
Friendly and courteous staffJuan D.
El cliente no dejó un comentario.Rosalinda B.
nothing. the uhaul store was conveniently there for me when i needed a truck at an unexpected time and I got it at a reasonable price.Brenda S.
friendly staff.andrew H.
The guys at the counter were very professional and very courteous would rent there again if I needed to for surerene G.
This location & Its management it's absolutely the best in San Antonio I highly recommend you to get yur uhaul need here Troy and staff work hard to help yuMary C.
The gentleman that set up the rental paperwork also came outside, hooked up the trailer, gave us me a tutorial on usage of the trailer and checked all lights before I left.michael M.
Not much my 3 times renting from the Rigsby location has great and friendly staff 😀Rose L.
El cliente no dejó un comentario.James S.
I have no complaints there were a guys there to assist us. We were in and out in no time.silvia W.
Be a little more conservative when choosing a General Manager. The general manager basically treated me like I was getting in his way about asking a question but the employees at this location was so awesome that I am willing to write this issue off as a fluke.Malcom B.
El cliente no dejó un comentario.Marty K.
Darrell Johnson was very helpful and knowledgeable need more representatives like him he deserves a raise.Shakila C.
El cliente no dejó un comentario.Alexis G.
The Rigsby location is the best. Troy & Theory always make my experience there smooth and quick while up early and keeping spirits high.Sydney B.
I loved how accommodating the workers were. They were always very friendly and hlepful!Alex W. | Overall Experience
Everyone was professional and kind. Very good experienceJerry F. | First Impressions
The team was very hopeful and pleasantKrystal S. | Online Move In
El cliente no dejó un comentario.alan c. | Overall Experience
El cliente no dejó un comentario.Annette H. | Overall Experience
El cliente no dejó un comentario.Brianna L. | Online Move In
The gentleman that attended me was very nice friendly and kind and showed me how to work the lock how to lock my storage. And tell me everything I needed to know I would so recommend this facility to anybody the gentleman was very friendly friendlysusan g. | First Impressions
El cliente no dejó un comentario.Teresa R. | First Impressions
I pray I never have to use this U-Haul againBARBARA G. | Overall Experience
The guys this location was very helpful, friendly ,and mannerable they very good and knowledgeable about moving and storage and also packing I'm very happy with the experience. My family member also has two storage units at this location and is very happy with all the services Thank you so muchDonnie G. | Overall Experience
El cliente no dejó un comentario.Jason H. | First Impressions
Very friendly staff.laverne j. | Overall Experience
Quick move in quick move out staff was professional I appreciate yallgilbert a. | Overall Experience
El cliente no dejó un comentario.Juan G. | Overall Experience
El cliente no dejó un comentario.Marva S. | Overall Experience
Outstanding service!Simona F. | First Impressions
Thank you so much! Everything was perfect!Sergiy M. | Online Move In
El cliente no dejó un comentario.Marva S. | Overall Experience
El cliente no dejó un comentario.JASMINE M. | First Impressions
THE STAFF WAS OVER ALL FRIENDLY AND KIND AND VERY HELPFULLELIZABETH D. | Overall Experience
My interactions with the staff in person and over the phone has always been friendly, helpful and professional, especially with Troy. My experiences have been positive.WANDA D. | First Impressions
Helps when u been a member and when my times got hard they worked with me as long as I was show effort!!Joshua E. | Overall Experience
El cliente no dejó un comentario.Zachary W. | Overall Experience
Gerald is always helping. Great service! Wouldn't go anywhere else.DELILAH G. | Overall Experience
get some dolliesCurliss W. | First Impressions
El cliente no dejó un comentario.ALISA S. | First Impressions
This was the best group of staff members, who went above and beyond too help their customers. Great team work. Knowable about the services they provide and always doing it with a happy smile. Great customer service. I felt like I was family during my difficult times, but they make me feel welcome each and every time.LINDA F. | Overall Experience
El cliente no dejó un comentario.APRIL W. | Overall Experience
THE GENTLEMAN WORKING AT NIGHT AND THE ONES IN THE MORNING WERE SO RESPECTFUL AND POLITEELIZABETH D. | First Impressions
It would be nice if the entrance for storage was 24hrsMelanie S. | Overall Experience
Very helpful staff, great prices and over all excellent costumer service !DELILAH G. | First Impressions
Diamond Smith was a good customer service representativeMarva S. | First Impressions
El cliente no dejó un comentario.Lowane M. | First Impressions
I fixed your radio and kept every part of the u-haul clean fregranc and all how am I being billed 600 gas was the only issue if anything.BRIDGETT A. | Overall Experience
El cliente no dejó un comentario.GEORGE KELLY L. | Overall Experience
I have some serious complaints about some aspects of service during the end of my contract. I would appreciate a call from senior management at your convenience. Thanks, Respectfully, Brian Ayersbrian a. | Overall Experience
Thank you my storage was very clean and when i check out it was very clean also your staff was awesome Be Bless And Stay SafeVANESSA M. | Overall Experience
El cliente no dejó un comentario.Charles M. | First Impressions
It was very expensive but the service was excellent.VANESSA M. | First Impressions
My experience with the manager was always great but he could not be there during all times of operation. Several other members of the staff were surly and basically lazy. Our storage unit was discovered unlocked in June. Items such as an appliance dolly, 2 step ladder, etc were found missing upon move out. The large vanbody storage units are susceptible to break-ins due to their separate location. There is no fence or gate to protect tenants storage units.Clifton C. | Overall Experience
El cliente no dejó un comentario.Rosalind T. | Overall Experience
ROACHES EVERYWHERE…I got this unit cause it was supposed be climate control…mind you it’s like plywood between each unit RAT poison Was already in the unit…will be moving my stuff ASAP….if you have nice things or don’t want rat or roaches all over your stuff go somewhere elseMARISA M. | First Impressions
El cliente no dejó un comentario.agustin r. | First Impressions
El cliente no dejó un comentario.Becky P. | Overall Experience
This staff understands customer service! Extremely accommodating!RODNEY B. | First Impressions
El cliente no dejó un comentario.Dvantenea M. | First Impressions
Thanks to GM troy was a hole lot helpful & glad to have his help and very much appreciate all he did for us .. I give him 5 👍👍👍👍👍Lashera G. | Overall Experience
I have been renting trailer s and storage from this location mangers and staff are very helpfulDaniel S. | First Impressions
El cliente no dejó un comentario.James C. | First Impressions
El cliente no dejó un comentario.ALAN MICHEL F. | Overall Experience
Hands down Troy & his team are the best!! I highly recommend this location.Valerie R. | First Impressions
El cliente no dejó un comentario.DANIEL H. | First Impressions
Troy Hardy was always kind, friendly, and helpful. He was always on the job when I went in to make a payment. God bless you!!Sylvia C. | Overall Experience
Had to call them 4 times to tell them I had moved out of my unit an they still sending me bills for it and the roof leakedJUSTIN H. | Overall Experience
Troy was very professional and helpful. I recommend this facility because of the excellent customer service I received here from Troy and his staff. GraciasElida C. | Overall Experience
El cliente no dejó un comentario.Kimbra F. | First Impressions
El cliente no dejó un comentario.sharon l. | Overall Experience
El cliente no dejó un comentario.herbert k. | Overall Experience
El cliente no dejó un comentario.herbert k. | First Impressions
Ran into a financial bind and fell behind on my account the staff was amazing they worked with me and I was able to keep my items thank god I can’t remember names well but everyone I dealt with were very nice and I appreciate everythingCAROLYN H. | Overall Experience
El cliente no dejó un comentario.Jose M. | First Impressions
excellent service excellent service hours. just a little advice they need bilingual staff who speak Spanish thanks for your serviceALAN MICHEL F. | First Impressions
You guys were great thank youKassandra O. | Overall Experience
El cliente no dejó un comentario.Marlese H. | Overall Experience
Mark was very helpful and listened to all my needs a great employeelucila r. | First Impressions
You all go months almost years without contacting me, and I was on a payment plan with someone and I was going to pay like 100 to remove my things but I was told I have to pay the full balance. I don't even know if my belongings are still there so if I lost all of my things and the agreement wasn't honored I won't do a thing for Uhaul or do business with y'all again. Horrible, greedy company!Jacqui H. | Overall Experience
Online this site status that you can have access to your belongings 24 hrs a day. Upon getting storage I was informed differently and have to reach out to office to remove their lock before I can access my belongingsSulema R. | First Impressions
El cliente no dejó un comentario.Kathy Z. | Overall Experience
El cliente no dejó un comentario.Terry G. | First Impressions
Troy is very helpful and the besttenesha f. | Overall Experience
I would recommend friends and family to this facility. Very accommodating, easy access, service was great, thanks for all you do.ALEXIS S. | Overall Experience
Staff were very helpful and professional.brian a. | First Impressions
El cliente no dejó un comentario.maria c. | First Impressions
El cliente no dejó un comentario.Carmela V. | Overall Experience
El cliente no dejó un comentario.John J. | Overall Experience
Great Service.Marlese H. | First Impressions
The manager and staff was very helpfullinda r. | Overall Experience
GraciasCLINT G. | Reservación
Although I marked yes to the questions my experience with waiting in line to be service was always a challenge. (Clerk) Brandon Hastings was very polite and helpful with closeout.Debra S. | Overall Experience
Excellent service from both locations in Columbus, Ga and San Antonio, Tx. Had a great experience with the choice I made to use U-Haul for my relocation needs. Grateful for the courtesy.SHARLENE c. | Overall Experience
rear doors facing ww white rd need to be more secureYesenia F. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!