Customer Reviews for U-Haul Moving & Storage at Semoran Blvd

7,456 reviews

2055 State Rd 436   Winter Park, FL 32792
(North of Aloma)

(407) 678-4467

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(407) 678-4467

2055 State Rd 436
Winter Park, FL 32792
(North of Aloma)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Carl S. 
Rating:
5.0

Nothing! You people at this 2055 st rd 426 winter park 32792 Thk you You people rock! From.your local ROBERT Macloud

Robert M. 
Rating:
5.0

They made it so easy for us to rent the truck and this is not the first time and it won't be the last thank you guys very much

ROCHELLE S. 
Rating:
5.0

Nothing! The employee I dealt with was very nice & helpful. The van I used was clean & was perfect for the move I had to make.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

Rafael C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leon B. 
Rating:
4.0

Customer did not leave a comment.

Marcos C.  |  Overall Experience 
Rating:
2.0

After he's drop off computer would not accept our info. Had to call in am to be sure we weren't charged extra for checkout

john L. 
Rating:
4.0

Need More Employees to help Customers return the Equipment.

JUAN C. 
Rating:
5.0

Everything went smoothly. The computer system was down but they were able to get everything done with the smartphones.

KIMBERLY B. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

Customer did not leave a comment.

Annmarie O. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Employee super cool !

MINH L. 
Rating:
5.0

Everything went perfectly fine great

MIKE C. 
Rating:
3.0

It seems that there is not enough employees to reduce the time amount of those seeking to rent, return vehicles and answer special requests. I waited 20 minutes just to turn in the key. It took another 20 minutes to leave with the truck because the exit was blocked with a truck who's trailer was being loaded with a vehicle. While understandable It still leaves a bad taste in my mouth. Kudos to one employee who said that he would give me a discount on the price per mile since the pick up truck I ordered was not available. It was a bright spot.

Randall V. 
Rating:
1.0

I strongly believe that Christopher Myrick should not complain in front of guests about how “every f*cking time he tries to leave this place on time” something happens, and how he “has to everything his f*cking self.” It was I believe 6:48, our appointment was for 6:45 but we had hit some bad traffic. The doors were locked despite the location closing at 7, which I confirmed with him. I have used this location previously with no problem, and I understand frustration with guests as I have only ever worked in customer service, but Christopher's hostile attitude towards my girlfriend and I made us very uncomfortable. We will not be coming back to this location.

REBECCA B. 
Rating:
5.0

Keeping efficient and great customer service thank you

MARY K. 
Rating:
3.0

Customer did not leave a comment.

ROBERTA H. 
Rating:
5.0

Customer did not leave a comment.

GAYLE S. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH W. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO G. 
Rating:
5.0

Great customer service!

BRENNAN B. 
Rating:
5.0

Customer did not leave a comment.

Gabrielle F.  |  Overall Experience 
Rating:
5.0

Very nice group of people that work there

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

DAVID W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SCOTT G. 
Rating:
5.0

Always rent from the location!!

RICHARD S. 
Rating:
4.0

No customer services .but they have a lot good equipments.

PIERRE M. 
Rating:
5.0

When I returned the U-Haul Van I forgot to take my E-Pass Transponder off the windshield. I returned the next day hoping to retrieve the Transponder thinking that when they cleaned the Van they would have seen it and taken it out. That did not happen so I had to disable it and hopefully when the Van is returned on 11/18/21 my transponder will be removed & I will pick it up.

TERRY K. 
Rating:
2.0

Didn't deal with any employees, dropped off after hours. However this place NEEDS a bigger parking lot or signage directing people to drop vehicles and trailers off in the back. Me and one other person were trying to drop box trucks with car carriers off at the same time and the parking lot was packed in. It was virtually impossible to get in and out of that place with a truck and trailer.

Benjamin L. 
Rating:
4.0

Customer did not leave a comment.

RENEE M. 
Rating:
5.0

Samuel ,Maurice and there was another guy but forgot his name. Great customer service and very helpful.

Ruchelle S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Albert S.  |  Overall Experience 
Rating:
4.0

The manager is rude and impolite. The lady at the front desk is nice and helpful.

Michael C. 
Rating:
5.0

Overall experience was awesome.

JAMIE B. 
Rating:
5.0

Nothing that I could see. It was quick and efficient.

Frank D. 
Rating:
5.0

Customer did not leave a comment.

KELLEIGH K. 
Rating:
5.0

I requested a few blankets when making reservations online but they were not in the van when we got to our destination. Made our furniture move a challenge. Associate gave a refund for the blankets.

Lora V. 
Rating:
1.0

Hire better employees and managers

ALBERTO M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

soon beom k.  |  Overall Experience 
Rating:
4.0

Few employees (2) the office was busy. Otherwise and overall not bad.

william T. 
Rating:
5.0

Customer did not leave a comment.

william L. 
Rating:
5.0

Customer did not leave a comment.

Asantewa F. 
Rating:
5.0

Customer did not leave a comment.

MARIA F.  |  Overall Experience 
Rating:
5.0

All good

Roberto R. 
Rating:
3.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Veronie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUCHELLE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
4.0

A bit congested at return area and had to go inside.

Philip M. 
Rating:
5.0

Customer did not leave a comment.

JANET D. 
Rating:
5.0

The young man that did my paperwork and hooked up the trailer to my truck was great. You company is lucky to have him.

THOMAS H. 
Rating:
3.0

Car dolly had busted fender. Attendant didn't notice until I did and asked for new equipment. He said ""this is the only one available". Despite dozens on the lot. I used tape to keep it from vibrating off. Thanks to God alone it didn't cause a catastrophic accident due to NO equipment maintenance and lack of attention to equipment status at renting location.

RICHARD G. 
Rating:
4.0

Customer did not leave a comment.

Noel O. 
Rating:
5.0

Customer did not leave a comment.

DAMON R. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

raymond R. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Bed of van was a bit messy, otherwise, great helpers and great rental. Very easy to pick up and appreciate the lockbox.

James B. 
Rating:
3.0

The 6x12 trailer we rented had two major flaws: 1. Numerous floor plates and side panels were either missing screws or rivets, and sticking up or out. This presented tripping, content damage and bodily harm hazards. 2. There was no trailer jack. Detaching and reattaching the trailer was miserable, and potentially dangerous.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

ALFREDO F. 
Rating:
4.0

The only issue was the long slow process to receive the rental. This location needs to staff the checkin area/counter with more than one person.

darryl C. 
Rating:
5.0

Customer did not leave a comment.

CLINTON D. 
Rating:
5.0

Easiest towing experience

Daniel Y. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
3.0

It was super busy they told me to just leave the trailer in 1 spot then got my bill and charged me an after hour drop fee had to call they refunded me the charge was dropped of 3 days early

DONALD R. 
Rating:
5.0

Not

Ruben M. 
Rating:
5.0

You should have a club for people that use U Haul numerous time a year. Or even a break on a one day since it cost so much more money. I have used U haul a decent amount of times and it is always good. I use to hate the company due to poor service but it all changed.

Frank Q. 
Rating:
5.0

Customer did not leave a comment.

BESSY M. 
Rating:
5.0

If there's more space to drive around it would be great. The parking next to it should be good to open more space for people to drive around. Other than that is good.

Elvira T.  |  First Impressions 
Rating:
4.0

Wasn't able to receive a final contract cost receipt when returning the vehicle

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN D. 
Rating:
5.0

Es fácil ahora, no problema. No mucho dinero. Muy muy bien. Gracias!

TERRY M. 
Rating:
5.0

Very professional. Service was excellent. The guys working the checkout counter were great .

ARTURO G. 
Rating:
5.0

Maurice was the best! Took great care of us and made sure we had an excellent experience. This is our second rental and we have one more to go! Thanks to everyone at the Winter Park store for their professional service and commitment to customer service! Excellent job!

MAURICE T. 
Rating:
4.0

A little slow getting customer service, but once we got helped they were very nice and efficient

SCOTT M. 
Rating:
2.0

There were dirty diapers in the glove box. The truck was on empty. It hadn't even been swept out. So disgusting.

GAYLE J. 
Rating:
4.0

Customer did not leave a comment.

LISSA S. 
Rating:
4.0

Customer did not leave a comment.

MARCELA T. 
Rating:
5.0

They were willing to accommodate my situation as to not enough space for my items to fit so they upgraded my trailer to next larger size with the same quote price as the smaller trailer... and also helpedwith installing the new trailer hitch on my vehicle!... awesomeness!

MARWIN J. 
Rating:
5.0

Customer did not leave a comment.

STEPHENJOHN L. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Jeannette C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Max W. 
Rating:
5.0

Customer did not leave a comment.

Jeffery F. 
Rating:
5.0

Customer did not leave a comment.

ISMAIL L. 
Rating:
5.0

Customer did not leave a comment.

MINHAL S. 
Rating:
1.0

Rental was on 8/31/2021. They called me leaving me a voice message, " You will be charged $10.70." They basically were not AUTHORIZED TO KEEP THAT CREDIT CARD INFORMATION ON FILE TO USE AS NEEDED AFTER THAT EQUIPMENT AND RENTAL WERE RETURNED. THAT IS IN VILATION OF LAW. NO ONE SPOKE TO ME ABOUT THEIR ERROR IN THEIR PAPER WORK. THIS WILL BE ESCALATED IF NECESSARY TO ALL GOVERNING AUTHORITIES CONCERNING UNAUTHORIZED CREDIT CARD CHARGES. YOU ARE NOT TO KEEP ANYONES CREDIT CARD INFORMATION FOR YOUR BUSINESSES,AT RANDOM USE.

HARRIET H. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Alirio B. 
Rating:
4.0

Great group that work this location.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

BIANCA C. 
Rating:
5.0

Customer did not leave a comment.

AMY T. 
Rating:
5.0

Customer did not leave a comment.

Hector D. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

They were awesome very helpful and waited for us cuz we got there late

Betty L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN S. 
Rating:
4.0

Customer did not leave a comment.

Leandro G. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA B. 
Rating:
5.0

Very nice and professional thank you for everything

ARTHUR N. 
Rating:
5.0

Plenty of diversed vehicles available. Check in process with highly professional and courteous staff. Fully answered all my questions regarding the vehicle rental. Low mileage vehicles in excellent mechanical condition. Return process was super fast!!

NELSON R. 
Rating:
4.0

Customer did not leave a comment.

JOSE T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
4.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

The staff are super nice & friendly, knowledgeable, This is the beat UHaul rental location I have every used.

PATRICK R. 
Rating:
5.0

It was very easy to make this transaction and the truck was clean and ready to go.

Mark I. 
Rating:
5.0

Customer did not leave a comment.

Remi B. 
Rating:
2.0

This facility is virtually impossible to access and no Iparking anywhere due to all the rental vehicles available. Trailers are parked in every spot, including handicap parking areas. They are understaffed at peak hours.. There should be a limit in how many rentals can be returned to the same location. This is a Uhaul issue, not just this location. Would not recommend to anyone.

JAY S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICHOLAS M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
5.0

Easy to use and convenient to Bishop Park apartments!

Teresa P. 
Rating:
4.0

Customer did not leave a comment.

HUGH M.  |  Overall Experience 
Rating:
3.0

Storage Prices are too high

Shamika G.  |  First Impressions 
Rating:
1.0

When I booked the uhaul, I called and told the person in the phone I need a uhaul big enough for about 8 boxes and a queen sized bed and a desk. She suggested this size and the size of my space is too small. I had to squeeze my things in the space and I really wish she didn't set me up for such a small storage unit.

Nicole N.  |  Online Move In 
Rating:
2.0

The loading docks were used for parking Uhaul Trucks. The day we moved out of our 10by10 and 10by 15 we had paid for labor for three people and we had to walk everything out to the parking lot and it took at least an extra hour at 225 dollars an hour because we couldn't get to the docks. Dennis Smith unit 2029 and 2034

Dennis S.  |  Overall Experience 
Rating:
5.0

I have used U-Haul many times and have had a great experience each time. Online renting is really fast and efficient.

VANESSA P.  |  Online Move In 
Rating:
5.0

Move in was very simple and easy. Everything you needed was available, which made packing the storage unit quick and convenient! I have to call to check in because I changed my reservation multiple time but other than that my experience was great! Ms. Nona is very helpful and knows exactly what to do to care for her customers. She's amazing!

Gabrielle F.  |  First Impressions 
Rating:
4.0

Had a little difficulty accessing facility after hours but was given help figuring it out. Excellent office staff service and support.

Lissaette V.  |  First Impressions 
Rating:
5.0

Thanks!

Stephanie W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nikita l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IRMA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca I.  |  Overall Experience 
Rating:
5.0

Excellent service from staff especially John thank you

ELBA F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Velma G.  |  First Impressions 
Rating:
5.0

Everyone was extremely helpful! This was my first time using a storage unit and I was pleasantly surprised fitting a 5 foot dresser, queen sized bed frame, queen sized mattress, and my closet of clothes in a 5x5! More space than expected! 10 out of 10 would recommend!

HUGH M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George G.  |  First Impressions 
Rating:
4.0

I have been using storage at thus UHaul for four years. The facility is clean and secure. The staff is friendly and helpful. The only critical comment is that this facility gets very busy. There can be a long wait at times.

PATRICIA W.  |  First Impressions 
Rating:
5.0

Every experience I've had with this location since I first moved to Orlando in 2005 has been great. The staff are all friendly, helpful, and always go the extra mile in my experience.

Shannon L.  |  First Impressions 
Rating:
5.0

Owner was helpful and friendly.

CASEY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaye N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evann L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gernot B.  |  First Impressions 
Rating:
5.0

The two employees working the cash register in the morning on Sunday June 20th were phenomenal. I wish I'd written down their names. Eager to please and knowledgeable. I look forward to the rest of my lease at U-Haul.

Jeffrey K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mitchell J.  |  First Impressions 
Rating:
5.0

Very clean facility.

Daniel D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannette C.  |  First Impressions 
Rating:
5.0

You guys were very accommodating thanks I shall be utilizing your services in the ne’er future

RONALD H.  |  First Impressions 
Rating:
5.0

Excellent staff!

tiiyaisha t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Albert S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heidi P.  |  First Impressions 
Rating:
5.0

Great experience! Storage facilities sure have come a long way since I last used one. Very clean and well lit.

Debbie B.  |  First Impressions 
Rating:
5.0

Every employee there that i spoke with was courteous and very helpful, both on the phone and in person!!

MAxine S.  |  First Impressions 
Rating:
5.0

clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Rebecca I.  |  First Impressions 
Rating:
5.0

Great service, great facility!

Raquel C.  |  First Impressions 
Rating:
5.0

As promised. Very helpful. The staff was very nice and knowledgeable !

Mary Lynn M.  |  First Impressions 
Rating:
5.0

Quick, courteous & accommodating

Denise D.  |  First Impressions 
No reviews have been submitted for this location.

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