Customer Reviews for U-Haul Moving & Storage at Randolph Rd

15,971 comentarios

12025 Parklawn Dr   Rockville, MD 20852
(No Customer Parking15 minute limit)

(301) 231-9469

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(301) 231-9469

12025 Parklawn Dr
Rockville, MD 20852
(No Customer Parking15 minute limit)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

The front door was open all the time, staff are not frindly, stupid people. The storage unit door was damaged. Place ia a mesay

LUIZ M.  |  Overall Experience 
Clasificación:
5.0

Jose and Jessica are the best!!

Nikesa C.  |  Overall Experience 
Clasificación:
5.0

Thank you for your patience and support. I will always be forever grateful for your help during that period of homelessness. You guys are the best!!

deandle a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

FARHAN H.  |  Overall Experience 
Clasificación:
1.0

Was charged for a storage when I had in my reservation to get 30 days free since I had a one way. In addition, there is a sign out by a major road displaying, one month free how can I be charged? It's a special too. He never apologized he didn't explain who I am getting my money back, no apology nothing. I wanted a larger unit he just said there were none. I think he said it because the line was getting longer and he did not want to look which...he didn't. And on top I received a very strained up unit. Poor service he provided. Don't have his name at this time.

Michelle p.  |  First Impressions 
Clasificación:
5.0

This facility is great - clean and convenient! Professional staff.

CONSTANCE W.  |  Overall Experience 
Clasificación:
3.0

I did not realize that they do not prorate use days. moving out experience was bad. i called, left several messages and no one called me back. Had I known we were not going to receive reimbursement for the remaining 20 days we would have moved out later. Terrible communication.

Mary A.  |  Overall Experience 
Clasificación:
5.0

We mostly dealt with Chris at the front desk. He made check-in and check-out extremely easy and efficient. We will be sure to use this location in the future again as needed. Thanks Chris!

Travis R.  |  Overall Experience 
Clasificación:
5.0

Everything was clean and the staff was very helpful. 5 STARS I just now noticed i have received a $79.00 fee that I do not know what that is related to. In the future, lease let me know of any additional charges before placing them. Norma Champlin

Norma C.  |  First Impressions 
Clasificación:
5.0

Jessica and Jose were excellent.

CONSTANCE W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul R.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Reinol l.  |  First Impressions 
Clasificación:
5.0

This was a very pleasurable experience. The entire staff was friendly and professional. They were very helpful. They always asked if there was any problems or did we have any questions. There were also some carts we could use to transfer our belongings. I absolutely would recommend this u haul in Rockville again. My other experiences were very below average. The entire move was excellent in Rockville u haul.

Germaine Amm S.  |  First Impressions 
Clasificación:
5.0

Great service!!

ELODY C.  |  First Impressions 
Clasificación:
5.0

no problems with the center directly at all. My problems were with uhaul corporate which is horrible....

Chanelle F.  |  First Impressions 
Clasificación:
5.0

Great customer service.

Steven M.  |  First Impressions 
Clasificación:
5.0

The customer care agent was outstanding. Her knowledge and instructions were very well displayed. Also, the gentlemen that helped me get organized with the van and storage instructions in the vehicle

MARK J.  |  First Impressions 
Clasificación:
5.0

Great service and helpful staff

DELEA D.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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