Customer Reviews for U-Haul Moving & Storage at Hollywood

5,456 comentarios

2205 Hollywood   Shreveport, LA 71108
(W Of I-49)

(318) 636-7135

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(318) 636-7135

2205 Hollywood
Shreveport, LA 71108
(W Of I-49)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Great staff at the Hollywood ave location.

Brian Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cameron G. 
Clasificación:
4.0

Customer Service was great, very helpful.

Lois T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
4.0

The start of my experience was EXCELLENT!! However my checkout could have been better. The customer service rep was nice but quiet. Meaning he was at the computer processing the checkout and not talking to me to 1) let me know what he was doing 2) to ensure the transaction was correct BEFORE completing it. Needless to say there was an error. The more experienced CSR walked him through how to correct the issue, but now my card has been charged too much on the first transaction-a return processed on the second transaction & the correct amount charged on the third transaction. The paperwork is in order but my account is now in the red and anything else I had planned to do uusing that card on that day now has to be delayed until my financial institutions' system processes everythong. Yes having more money would be the perfect answer to something like this, however getting it RIGHT the FIRST TIME would've been pretty good too.

Robin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATONIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda O. 
Clasificación:
1.0

Bullshit

Anthony A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wanda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

charlotte B. 
Clasificación:
5.0

Shreveport Louisiana Hollywood

TRISTIAN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

INGRID C. 
Clasificación:
5.0

The woman that helped me through the process of obtaining the uhaul rental was nice and helped out a lot. During the drop off the man that assisted me with the drop of the truck was really nice and made it so easy for me. Thank you guys!

jalisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann S. 
Clasificación:
5.0

Easy and the worker offered more renter time at the same price . Loved that because he was raining  cats and dogs .

Zoltina M. 
Clasificación:
5.0

I think the service was awesome they were so friendly made sure all the business was on point ,the young made sure equipment was working properly n when turning equipment back ,the other gentleman check the equipment back in back n

donald W. 
Clasificación:
5.0

👍🏿👍🏿👍🏿🙏🏿

Marcus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William U. 
Clasificación:
5.0

Nada

SAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin Stephanie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

britt C. 
Clasificación:
5.0

Kesha made sur I had everything I needed and spent an 160 dollars on boxes and tape and packing stickers. I used em all. She was so friendly and made the transaction easy and fun!

Shaun K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

just keep during what you do great staff concern about the customer explain any concern the purchaser may have.

Melvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE C. 
Clasificación:
4.0

It's a good service.

Annie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIA K. 
Clasificación:
5.0

Very courteous and helpful staff

JUDI H. 
Clasificación:
5.0

Nothing. Service was excellent and timely.

Christopher W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dustin B. 
Clasificación:
5.0

Service is good all the time I'm a frequent user

LLOYD A. 
Clasificación:
3.0

I booked a 20ft and was told I had a 26ft do to availability and when I got out to see the truck we realized there was no way it would work for us as it was too big then we got the truck we asked for. as appreciative as we were we should not have been put in that position. we booked it well in advance and I was told they were bumping another customer that booked after me so why didn't I just get what I asked for without issue? I don't like that.

JEANNE T. 
Clasificación:
5.0

I have used this location many times and have always received fast and friendly service.

Joey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie R. 
Clasificación:
1.0

I told the lady when I got the truck that the sheet had marked the gas level wrong. I filled it back perfectly. I went 36 miles. But $18 of gas in at $3.79 gallon. Guy who checked me in sad that he didn't charge me for fuel. ✅. Got home looked at my bill they charged me for fuel. Very dishonest !!!!!

richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Falk F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

It was quick service on the pickup and return. The staff was knowledgeable and professional. Thanks for a awesome experience!!!

Mckeever M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shervan p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
1.0

Don't make reservations for Equpiment you don't have. REALLY SCREWED ME OVER!

Carl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald J. 
Clasificación:
1.0

The windshield is broken at the eye level of the driver. Very annoying driving into the sun as we were.

Joseph K. 
Clasificación:
4.0

El cliente no dejó un comentario.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant S. 
Clasificación:
3.0

Make sure the equipment that we rent is on the truck at the time of pickup. I had to come back at my dollie because they didn't tell me I needed to get it from another spot

Stephanie V. 
Clasificación:
5.0

Outstanding, hard to come across this type of customer satisfaction in Shreveport

Jarred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benard R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Madeline M. 
Clasificación:
5.0

Nothing! We had a great experience! Your employees are very professional and go above and beyond. Everything went smoothly and a lot faster than we expected beginning with picking up, we then downsized after realizing that we reserved was too large. Your employee quickly accommodated our request. When we came back to return, we were immediately met by someone that directed is to the proper place. Again, everything went smoothly and we enjoyed talking with your employee. I regret that we did not cath their names.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

qiang Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia P. 
Clasificación:
5.0

I was satisfied

Helen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone T. 
Clasificación:
5.0

Nothing well done

Ophelia M. 
Clasificación:
5.0

Everyone was Nice

joseph h.  |  Overall Experience 
Clasificación:
5.0

Reduce email volume. Too much repitition

RONALD H. 
Clasificación:
1.0

The store manager was very rude and unprofessional as well as the staff at this location. I had my kids with me and as we was trying to return our truck we seen staff members smoking weed out in the open bu the return center, loud vulgar music was playing, my kids heard all the inappropriate music an smelled the weed smoke. I was very upset. When i returned my truck that was sitting on the lot all day because we was waiting on our movers. We was charged a extra 58.00 dollars because the truck was not unloaded. No other customers had that truck reserved so to get charged a extra day was very unreasonable. We were talked to by the staff and the store manger in a very unprofessional manner. I will never spend money at this company again.

Tiffany S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deana A.  |  Overall Experience 
Clasificación:
2.0

The staff was very unprofessional. It seemed to be a training issue when I went pick up the vehicle. I relayed to the employee that I paid online. He kept telling me I didn't, but I used the link sent to me by Uhaul. He continued to asked for payment. He asked another employee about the situation and she told him, scroll to the end and check, He hadn't paid, then I would have to pay or not get a vehicle. There wasn't any sort of initiative to figure out what was happening. I literally had to log on the site and show the gentleman that I paid on the app. Not the mention, the entire, he was sitting down. I asked a couple of time about locks, but each employee seemed unconcerned about me and my concerns. The staff could be more professional and be willing to address any and all concerns of the customer. This was my first Uhaul experience and the impression wasn't the greatest.

Waquine T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
4.0

I would like 24/7 access to the facility

KAHLAFA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keri E. 
Clasificación:
5.0

El cliente no dejó un comentario.

levi B. 
Clasificación:
4.0

Thanks should make options easier for people moving and living out of state as far as vacating the unit as most times people hire movers.

Ariel M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kerric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIANA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G.  |  First Impressions 
Clasificación:
3.0

We should not have to buy a certain type of lock

Kenneth W.  |  First Impressions 
Clasificación:
1.0

Was told I would receive a refund since my 6 containers didn't show up on 2 straight days and finally got them on the third day. I wasn't contacted about my delivery being shipped or delayed on Jan 8th. Instead I called mid day to find out it didn't get sent. Then I got the same results on the second shipment. Never heard again about a reimbursement or apology for poor service.

Joseph L. 
Clasificación:
4.0

The communication between UHaul and Moving Help was not good and often conflicting. When I called one, they would tell me to call the other and it ended up in a lot of back and forth and wasted time. I would suggest improvements in the communications between the two organizations in the future. Gracias.

Amy F. 
Clasificación:
4.0

El cliente no dejó un comentario.

SAM T. 
Clasificación:
2.0

Educate customers on use of equipment an computer skills Customer service people need to sharpen their skills and not be so slow and unfriendly to coustomer

JOHN B. 
Clasificación:
4.0

Millage Rates Too High!!!

Tony G. 
Clasificación:
5.0

Kesha the Manager,Very Professional and knowledgeable,,I appreciate good customer service ,She stepped right in and I was right out the doors,I will be back,,,Way to go Kesha🌷🌺🎈🎊😊

Andrea T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francheston W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tiffany R. 
Clasificación:
4.0

I would never recommend U-Haul to anyone not because of the employees they were awesome. But how dare U-Haul charge me $60 total for 7 miles it's disgusting

maryetta P. 
Clasificación:
5.0

Top notch service with a no-hassle application process. Thanks Paige for your assistance

Danny P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Latoya T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawanda P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ronnie W. 
Clasificación:
5.0

Nada

Bobbie D. 
Clasificación:
4.0

Thanks so much!!

Marcus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRI C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Evelyn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

george B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emeka O. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERRARD H. 
Clasificación:
5.0

I was giving the wrong size Uhaul but other then that everything was good

Britney P. 
Clasificación:
5.0

Becky has been awesome. She delivered and picked up my containers and she is very professional and friendly. She was the main contact person for all my needs

EFFIE M. 
Clasificación:
3.0

Customer service was extremely lacking. I had to call 75+ times to get in touch with the correct people to learn where our UBoxes even were. The boxes were never checked back in by staff so then I had to call 25+ more times to tell someone about being charged rent. Still awaiting call back.

Kathryn B. 
Clasificación:
2.0

El cliente no dejó un comentario.

deann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth H.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and professional.

Juanita m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tytianna S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Taraymie M.  |  Overall Experience 
Clasificación:
3.0

Had a good experience

Tony B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John V.  |  First Impressions 
Clasificación:
3.0

The facility smelled like a sewer, and the lock mechanism was misaligned to the point that the lock I was suckered into purchasing couldn't have possibly latched ...

DeWayne B.  |  Overall Experience 
Clasificación:
2.0

Storage area smelled like a sewer, lock I was suckered into purchasing could not have possibly fit hole due to obvious offsets ...

DeWayne B.  |  First Impressions 
Clasificación:
5.0

Great staff . Ms. Jokesha Jackson and her staff were pleasant and helpful. Great crew .

RODERICK H.  |  First Impressions 
Clasificación:
5.0

Thank you so much for helping me I would go no where else there was so nice every boby was so helpful Thank yalls s so much much love for yalls

mary h.  |  Overall Experience 
Clasificación:
5.0

Had a amazing storage Kesha is an amazing Supervisor great job she always made sure I was satisfied thanks kesha

lisa h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

traveil s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

allison t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

keith v.  |  First Impressions 
Clasificación:
5.0

Love the free storage carts! Made it so easy to get my things from my car to my unit. Will definitely use this location again!!

Paige R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth H.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

BRENDA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin J.  |  Overall Experience 
Clasificación:
4.0

Even though I lost my unit to auction!! The staff was wonderful and I appreciate  their helpfulness. I hate things got bad for me,but I will pick up and start over. Thank you all! God Bless!

Harold W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

melody b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Seiarah B.  |  Overall Experience 
Clasificación:
5.0

The floor was a little messed up, and I would have definitely liked to have a light in my actual unit itself, but over all it is very nice. My unit was in max security. And all the staff were very helpful when I misplaced my card to get into my unit to move into my home. Will definitely use again for future storage. ¡Gracias!

Rachael G.  |  Overall Experience 
Clasificación:
2.0

There were no accommodations for me. I couldn't make it up the stairs because I'm disabled

James C.  |  Online Move In 
Clasificación:
5.0

I was pleased with the entire experience. Would definitely recommend you to family and friends.

tammy p.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

marlo w.  |  Overall Experience 
Clasificación:
5.0

Very helpful and lots of storages

LEVAVBRIUS C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vestria C.  |  Overall Experience 
Clasificación:
5.0

Always recommend UHaul, but this branch especially!! Wouldn't go anywhere else!!

Paula C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiwandra H.  |  Online Move In 
Clasificación:
5.0

They’re are always friendly an very helpful

Angela H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMEAKA P.  |  Overall Experience 
Clasificación:
4.0

Got it and never used

Natasha F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

GERALENE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamiah W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

marlo w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Melvin J.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and helpful with everything!

Brandy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michael r.  |  First Impressions 
Clasificación:
4.0

Only thing I'm still really looking for is my refund was overcharged for $42and some change

Clara B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ericia F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shonda M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHASITY B.  |  Overall Experience 
Clasificación:
4.0

No light in our unit and it had a smell of smoke. Otherwise everything was good!

Robin M.  |  First Impressions 
Clasificación:
3.0

The staff was very kind and helpful !! The prices for the units are not reasonable at all and very small .. Also it’s seems that the system is not allowing people to move in online so u can’t get the free lock I bought 2 units in one day and tried to move in both online before going inside .. something as small as a free lock would’ve been nice for all the money I spent

Tyesha H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy C.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

KIRSTEN H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

courtney b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jambrea R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jody b.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

robert M.  |  Overall Experience 
Clasificación:
3.0

The store facility for RV , boats are too dark and dangerous. Couldn't see myself parking my food truck there. The ladies at front desk are absolutely wonderful

Kathy W.  |  Overall Experience 
Clasificación:
5.0

Thank you very much

PRISILLA P.  |  Overall Experience 
Clasificación:
5.0

I love the courtesy service and smile always

Wanda T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly R.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Nancy J.  |  Overall Experience 
Clasificación:
3.0

Rates are too high for service provided.

Vondershell T.  |  Overall Experience 
Clasificación:
1.0

Let me begin by saying that Courtney Miles was very nice and she tried to help with the AC not working on the truck. I have been trying with many phone calls, and I still haven't been able to speak to anyone about getting some credit due to the AC not working on the rented truck. Please contact me at 337-230 2628 to discuss.

Paul S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

claudette t.  |  Overall Experience 
Clasificación:
4.0

The garage door is the only complaint I have it worked very poorly and sometimes it didn’t work at all

James R.  |  Overall Experience 
Clasificación:
3.0

I was expecting a more modern private space unit.

Comisha G.  |  Overall Experience 
Clasificación:
5.0

GM,just keep up the good work everybody have a wonderful bless day.😊👍✌

STEPHANIE E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

april W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

latonya e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William B W.  |  First Impressions 
Clasificación:
5.0

Everything was good

Brenda E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Lashethia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristan P.  |  Overall Experience 
Clasificación:
3.0

I feel like my notification that I had moved out of my unit was not indicated on the storage records and trying to take out an addition fee after the unit was closed a month earlier is poor documentations and my bank charged me fees for your facility making an attempt to charge for an extra month when the unit was properly closed and notifications given to the front office staff.

minnie s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret W.  |  Overall Experience 
Clasificación:
3.0

The after hours were VERY stressful!!! I got to the U haul place to return the truck and literally sat out there for 30 mins before anyone answered the phone to direct me what to do. I feel as though I was charged entirely too much. I feel as though I was charged for being late but, in all actuality I was on time BUT had to wait 30 minutes before speaking to someone. I would most definitely NOT recommend using the after hours to anyone!!!!!!

Erica H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

latoya w.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

cheyenne p.  |  Overall Experience 
Clasificación:
4.0

Staff was friendly. Thank you. My only complaint are the steps in the controlled climate units. Lol. Trying to get your things to the unit with those steps, whew chile若, but overall I am pleased.

LaQuinda J.  |  First Impressions 
Clasificación:
5.0

The person who help us , he was really nice and helpfull.

Amalia M.  |  First Impressions 
Clasificación:
4.0

The alarms went off when we put in our code but it opened the door.. That was weird and a little scary.

Valerie K.  |  Online Move In 
Clasificación:
4.0

So far so good. I recommend elevators but hey. A little exercise dont hurt nobody.

Priscilla D.  |  Overall Experience 
Clasificación:
1.0

You should validate email addresses of customers so people don't get spammed when they use false email addresses

Larry D.  |  Overall Experience 
Clasificación:
5.0

Society needs more customer service that Paige at the store gave to us. I rate her as a 10 star she will go above and beyond to assist her guest. I can say even with moving she made my experience with renting the truck and storage less stressful.

LASHUNDA W.  |  Overall Experience 
Clasificación:
5.0

Nice friendly professional people

jacqueline b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

emtisha T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana F.  |  First Impressions 
Clasificación:
5.0

Management is excellent. Very kind, & caring!!

Alexis F.  |  First Impressions 
Clasificación:
5.0

Thanks a bunch

Angela S.  |  First Impressions 
Clasificación:
5.0

I will highly recommend Uhaul.

Phyllis C.  |  Overall Experience 
Clasificación:
5.0

Really nice guy at the desk...very professional very helpful

jacqueline b.  |  First Impressions 
Clasificación:
4.0

No deposit is required at other locations why this location

BRENDA P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

ARLISHA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashawn H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Chiquita S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shiela H.  |  Overall Experience 
Clasificación:
5.0

Very secure, clean, and easily accessible

Andrew D.  |  Overall Experience 
Clasificación:
5.0

Thank you all for warm welcome always. Specials thanks to Paige for going far a beyond her duty while I was ill.

lashon a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine B.  |  Overall Experience 
Clasificación:
3.0

I signed up for access and then the keycard I was provided did not work, supposedly it was a known issue and he said it would work later and when I came back next time to try.

Aaron B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

omerror d.  |  Overall Experience 
Clasificación:
3.0

Thanks.

Andrea J.  |  Overall Experience 
Clasificación:
5.0

N/C

BRANDON G.  |  Overall Experience 
Clasificación:
5.0

I had a great experience

Joshua W.  |  First Impressions 
Clasificación:
5.0

Have used a lot of storage places over my 72 years, U-Haul Hollywood in Shreveport Louisiana was hands down the best and most convenient one I have ever experienced.

Lou S.  |  Overall Experience 
Clasificación:
5.0

Easy and pleasant experience.

Carmen A.  |  First Impressions 
Clasificación:
2.0

I've had my belongings ruined twice. The 1st time my sofa was covered in mold. I reported it but NEVER got a response. The final time pictures was taken but I have to pay $100.00. Why pay insurance?

SHAREKA K.  |  Overall Experience 
Clasificación:
5.0

I will not go anywhere else if I need to store my things.

Jamie S.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff

janice h.  |  First Impressions 
Clasificación:
5.0

Great!

Harold C.  |  Overall Experience 
Clasificación:
4.0

Everything in the facility was nicely maintained, although the restroom in the climate control storage section was out of paper towels & toilet paper for 4-5 days continously.

Donald C.  |  Overall Experience 
Clasificación:
2.0

The lady at the front desk with the rotten teeth was very RUDE!! And she was the assistant manager !!!!

RYAN A.  |  Overall Experience 
Clasificación:
5.0

The storage did not have the light but for the most part, everything was great. The employees were very helpful and will to help at any moment. I always like coming to this facility.

lisa B.  |  Overall Experience 
Clasificación:
5.0

Great Customer Service.⭐️⭐️⭐️⭐️⭐️

patrick w.  |  First Impressions 
Clasificación:
1.0

Lack of quality service and customer service.

omerror d.  |  First Impressions 
Clasificación:
1.0

The staff is rude and not willing to help with your concerns. The storages are falling apart. Pest problems in climate controlled storages.

Kiana K.  |  Overall Experience 
Clasificación:
4.0

Xoxo

Willie D.  |  Overall Experience 
Clasificación:
5.0

Y'all were very nice and helpful. Thank you for your time and help .

Lou S.  |  First Impressions 
Clasificación:
5.0

My overall experience was great, other than y’all didn’t accept payments from liquid accounts.

taiyiba h.  |  Overall Experience 
Clasificación:
3.0

I still haven’t heard from the Manager concerning a broken marble table that was in my storage unit 20

KENNETH O.  |  Overall Experience 
Clasificación:
5.0

Thanks for ALWAYS being COURTEOUS and very PATIENCE.

Jackie W.  |  Overall Experience 
Clasificación:
4.0

Gracias

lashon a.  |  First Impressions 
Clasificación:
5.0

We had an awesome experience.

emtisha T.  |  First Impressions 
Clasificación:
5.0

Great staff that showed superior cx services, gave very knowlegable advice and made sure my move into the storage unit went well

jerry l.  |  First Impressions 
Clasificación:
5.0

Good friendly service keep up the good work

Victoria B.  |  Overall Experience 
Clasificación:
5.0

Thank you for everything

MICHELLE M.  |  Overall Experience 
Clasificación:
4.0

Great service, always been a long time customer.

zaneta w.  |  First Impressions 
Clasificación:
5.0

The portable storage units worked perfect for my needs. Delivery and pickup was timely.

Brian B.  |  Overall Experience 
Clasificación:
5.0

Becky is 1A+

steven c.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely friendly, helpful, courteous and professional. This location was recommended to me by a relative and I would recommend it to anyone needing this service. I would use it again

Evelyn H.  |  Overall Experience 
Clasificación:
5.0

I really would like to thank the agent for all the help she gave explaining the contract and the young man for staying helping us getting into the storage.

Cynthia B.  |  First Impressions 
Clasificación:
5.0

U all where wonderful costumer service!!!

jennica g.  |  First Impressions 
Clasificación:
5.0

I liked the staff,and service,and I will use them again

Misia M.  |  Overall Experience 
Clasificación:
5.0

Five stars

Kentoria F.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly, professional and Knowledgeable.

Duke T.  |  First Impressions 
Clasificación:
5.0

Very Courteous and Patience answer all of my questions

Jackie W.  |  First Impressions 
Clasificación:
2.0

I see good customer service is not a priority there!

stephanie c.  |  First Impressions 
Clasificación:
5.0

I moved furniture from my home in Alabama to my son's in Louisiana. The entire experience was wonderful. All personnel I came in contact with were friendly, helpful, and just plain nice people. Tks

Sarah B.  |  Overall Experience 
Clasificación:
1.0

Terrible customer service would not recommend I wish I could get a refund

victoria l.  |  Overall Experience 
Clasificación:
5.0

I would always get a call when the storage building wasn't secure in me locking it up correctly. I want too Thank them for doing that for me. They was always so kind when I went in to see them. Gracias

Patrice M.  |  Overall Experience 
Clasificación:
5.0

Great service

Chandra P.  |  Overall Experience 
Clasificación:
4.0

Great place, staff really works with you

Lionel B.  |  Overall Experience 
Clasificación:
5.0

General Manager Ms. Paige Robinson SHE IS SO AWESOME!!! 2205 Hollywood Store

Shantle H.  |  Overall Experience 
Clasificación:
5.0

Great customer service representative, always friendly, & very good with meeting the needs of the customer. I love this UHaul experience. I would definitely use them again. thanks

Tyrone R. | Reservación
Clasificación:
2.0

Nothing but problems with uhaul from the pick up in hammond la to the drop off in shreveport la everything from the truck to the car PULL to the storage unit was issue's ALWAYS used uhaul never again.

Kristie B.  |  Overall Experience 
Clasificación:
5.0

Helpful and friendly will use them again. Thanks you guys over there on Hollywood Ave y'all store rocks..

carla w.  |  Overall Experience 
Clasificación:
5.0

Bueno

BESSIE M.  |  Overall Experience 
Clasificación:
5.0

very prefessional thank you ill lrecommand you all to anybody

CHRISTOPHER B.  |  Overall Experience 
Clasificación:
2.0

No

Tajessica R.  |  Overall Experience 
Clasificación:
5.0

Becky is helpful, experienced and just wonderful.

david z.  |  Overall Experience 
Clasificación:
1.0

U all sold my Life that acquired over time, priceless memories@hard work. U wouldn't honor my legal receipt of ownership, ive called Corp.@Regional(Paige) no one would do Right. See u in COURT..

Evelyn J.  |  Overall Experience 
Clasificación:
5.0

Paige! Omg I love her! She made me feel like family and i see her as family. She made it easy and stress free the entire time i had my storages with U Haul. Shes a true keeper and is THE asset of UH.

AMBER B.  |  Overall Experience 
Clasificación:
5.0

N/C

Joyce C.  |  Overall Experience 
Clasificación:
5.0

ND

TINA S.  |  Overall Experience 
Clasificación:
1.0

I got locked out my storage 4 days after I got it because they had my storage mistaken for someone else's. Instead of them just looking up my account at first I was asked REPEATEDLY how much I owe.SAD

lajerika h.  |  Overall Experience 
Clasificación:
2.0

Told the rep that I only needed the storage for one month because i was waiting for my move in date on aptment. I had a uhaul for a most 3 weeks before i got the storage.

hortencia w.  |  Overall Experience 
Clasificación:
5.0

Friendly Staff , Always willing to help when needed

donald m.  |  Overall Experience 
Clasificación:
1.0

Rained in truck got changed to switch,locks got cut to many times over charged, l will never use Again I lost merchandise got wet it rained in my storage not happy at all have claim not 1 word ,paid s

jacqueline M.  |  Overall Experience 
Clasificación:
5.0

Love Page, the manager. She was always helpful.

Edgar K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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