Customer Reviews for U-Haul Moving & Storage at Dorchester Rd

5,438 comentarios

4788 Dorchester Rd   North Charleston, SC 29405

(843) 747-6942

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(843) 747-6942

4788 Dorchester Rd
North Charleston, SC 29405

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing. Great staff. Very helpful and knowledgeable.

Erwin Q. 
Clasificación:
5.0

The employees were very accommodating.

Claudia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karla G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Reginal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY F.  |  Overall Experience 
Clasificación:
5.0

Very pleased in and out fast

SHARON H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELISSA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILLIE R. 
Clasificación:
5.0

Lawrence was very helpful

ALVIN O. 
Clasificación:
5.0

Truck had oil light on throughout the rental and rear back up light did not work

SHARON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
1.0

Provide a customer service experience, not treat the customer like they are on an assembly line. The individual helping rushed to get to the next person. There were things requested and not added to the bill. I guess a blessing in disguise. I will be taking my business else where.

EDUARDO H. 
Clasificación:
5.0

i was told i could drop the trailer at any location in charleston i went to the other location on Dorchester rd 6 miles down the road the guy that worked there was a smart ass jerk he keep running his mouth about if i didn't rent the trailer there i could not return it there . i went in the back and dropped the trail when i did he blocked the exit with a truck so we could not get out

chris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvador C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHY L. 
Clasificación:
5.0

We are repeat customers. Full move, moving only new pieces from store, etc. Staff is EXCELLENT. Person at counter very helpful, very friendly, answered all questions. Just super people to be around!!

Donald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad N. 
Clasificación:
4.0

I took a picture of the mileage and the gas gauge before I left and also when I returned and it was off by .1 for mileage- no biggie. Check out and check in was easy breezy.. just wish that I was explained to where the lights were, tow option, gas tank side, radio, ac/heat control, extra parking brake, adjust mirrors... etc.. but all was well- figured some of it out.. The Staff were friendly & efficient.

Danielle V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA N. 
Clasificación:
5.0

The young woman that helped me was superb.

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN T. 
Clasificación:
5.0

Very efficient team working at this location

Greg M. 
Clasificación:
5.0

They have the largest selection of moving supplies that I have seen yet and lots of trucks and trailers. My husband is disabled and this move he thought he could do so when I needed the trailer for another day they were able to accommodate me. One of the owners waited on me at check in and fixed my reservation for later this month.

KIRSTEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TREASA W. 
Clasificación:
5.0

Very nice people n the rates was really great

BRENDA M. 
Clasificación:
5.0

I don't know of any improvements that need to be done. This is an excellent store with an excellent staff. I've been doing business with the store for a very long time and I've never been disappointed.

Henry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY H. 
Clasificación:
5.0

Nada

Kevin K. 
Clasificación:
5.0

Nada

Kevin K. 
Clasificación:
1.0

Was sent to wrong location was told I would get a credit never did

MICHELLE A. 
Clasificación:
4.0

Customer service was very good. The gentleman helping with the car dolly was very polite and helpful.

JOHN PAUL P. 
Clasificación:
5.0

Same here

Cecil W. 
Clasificación:
3.0

I rated poorly for a couple reasons. 1) Equipment was in good condition, but the interior light did not work and the windshield was extremely dirty and near impossible to get clean. Very annoying, especially at night. 2) There was 1/4 tank of gas, so I had to overfill to make sure not to turn in low. 3) I was quoted $70 for the insurance, but was charged $98 plus taxes, etc (probably for the equipment change which was not my issue). I did not see that until I got a receipt.

TIMOTHY P. 
Clasificación:
5.0

Friendly, courteous staff on a very busy day!

BETH V. 
Clasificación:
5.0

The drop off location was wonderful and helpful. This was not the original drop off location, which was closed with gates, no drop box, and no entry to drop off a truck. I was on hold with customer service for over half an hour. They did not believe that the drop off location was closed and told me if I dropped it off anywhere else there would be an extra fee. They were unprofessional and not helpful. I drove to the new location because it was the closest uhaul center. They served me with no additional fee.

AIMEE B. 
Clasificación:
4.0

No comments on improvements. Wanted to say that Malcom is an exemplary employee and he took great care of me and my partner. Got our truck cleaned and handed over to us and then checked back in in no time.

LOGAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB A. 
Clasificación:
3.0

El cliente no dejó un comentario.

MYRON S. 
Clasificación:
5.0

Friendly helpful employees. Easy to access location (526 and with lots of teailers, trucks and supplies. Only location near me I will go to because of the excellent service.

ROGER A. 
Clasificación:
4.0

From on line booking. Quote, check in, inspection and return everything was as you would expect. Equipment though well worn was in good shape and ready to go.

JOSEPH M. 
Clasificación:
5.0

Service was outstanding friendly efficient

DIANE V. 
Clasificación:
4.0

El cliente no dejó un comentario.

John O. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEAH G. 
Clasificación:
5.0

Staff were very helpful and professional. Easy process both in and out. Would definitely recommend to others.

Donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZIPPORAH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert B. 
Clasificación:
5.0

More employees. Location is very busy.

JERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH R. 
Clasificación:
1.0

I reserved my truck online for next day use. I got a text saying there was no trucks available for my move later that same name (even though i was told by Customer Service I would get a call letting me know if they had something available). I was scrambling trying to find another rental moving truck company the next morning. I then received a call around 10am that morning asking if I was still picking up my reserved uhaul truck. I mentioned how I received a text saying there wasn't any available and the lady on the phone so “oh I'm sorry i don't know why it did that but we have it ready for you if you want it”. So I drove 30 minutes to pick it up. I paid for a one way uhaul (which is $130 instead of $25). The lady who helped me get my truck when I got to the location asked where I would like to drop off and I chose one close to my new house. Well when I tried to return the truck ,the lady who helped me at the pick up location, put the wrong return address. She chose a drop off location only 10 minutes from the original pick up spot. I called uhaul customer service (it was a Sunday) and they transferred me to the “scheduling” department. I told the lady on the phone I needed her to change my return address to the one I currently was at because that's what I was told. The uhaul representative LAUGHED and said “that's not how it works”. She was incredibly rude and no help to me at all. She wanted me to drop off the truck 30 minutes away from where I was which was about 10 minutes from the original pick up location! Why would I pay so much for a one way when the return address was so close to the pick up one?! It makes no sense! She then said if I chose to drop off at my current location I would be charged a fee. Well all I have to say is that I received HORRIBLE customer service from Uhaul. Also, I better not get charged extra for the mistakes of uhaul employees. Worst experience i had. This is a way Uhaul made a move even more stressful!

Noelle A. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHARON T. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE A. 
Clasificación:
5.0

Nada

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN R. 
Clasificación:
5.0

Have trailers that don't have bald tires. I was hauling a 20k pound toolbox on bald dry rotted tires

EDMUND M. 
Clasificación:
5.0

Process was simple and easy start to end. Portia (sorry if I spelled wrong!) and the other young lady at the front desk, were both handling challenging calls when I came in and were providing stellar customer service with the patience of a saint!! Marquel got me my truck and checked me out when I was done quickly and efficiently and Juan (ai think owner/manager) was also friendly and kind!! I've been in customer service over 35 years now and tend to expect more, well this location provided! I would not only and will recommend highly to anyone but also will be using this location solely in the future when I have to use this service. Well done UHaul....This location deserves a raise!

Sonja R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLIN MARIE W. 
Clasificación:
4.0

Make sure the team members checking rentals out are well informed of what the customer is renting.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Nothing!

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY L. 
Clasificación:
5.0

Employees that work at this location deserves a raise asap

STEPHEN A. 
Clasificación:
4.0

Improve for this customer. I had a 20ft truck reserved for today with 8:30am pick up. I had reservation and confirmation number. However location did not have it in their system. Well I could get was a 15 foot truck. Thankfully the people I had helping you how to load a truck it was full to the brim. If I had one more piece of furniture one more box to put it in it would not have fit. Very upset about this but did confirm that I have a 20 foot trucks on reserve for pick up each day for the remainder of the week.

SHARON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAVANNA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARLENE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELBY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENNY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jahmaal P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRACE M. 
Clasificación:
5.0

Get more people like Justin and James....Customer service was Superb...

GAYLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA M. 
Clasificación:
5.0

Good service.

GERALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
4.0

Did everything online before going to get trailer. Had to wait about 15 minutes before getting trailer. Everyone was very nice.

Daniel B. 
Clasificación:
5.0

Website booking I was not informed about a transfer of my pickup location this store was great about it gave me the information I needed to know about it. Great customer service both inside and out.

ELIZABETH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT M. 
Clasificación:
5.0

Don't need improvement. The service here is great ALWAYS😊

NATASHA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHANM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

All is well. Thanks for the great service.

BRIAN A. 
Clasificación:
1.0

Please see notes on my account…

COREY E. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliott H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NORA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin C.  |  Overall Experience 
Clasificación:
2.0

Love having to dodge the bins, trucks and other crap you place in front of my unit and on the way there. Thank God I know how to drive. Have you wondered why the buildings and pylons are being hit all the time? Do not block the way of your LOYAL customers from their units. Have sent photos over the years, but, of course, nothing happens...

kent k.  |  First Impressions 
Clasificación:
5.0

Kayla was the girl who waited on me and she was great. She use to be at other location and was great there as well. She is very professional and does a great job

Tammy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie H.  |  First Impressions 
Clasificación:
5.0

I like the place it's a lot of space for my furnitures.

Theresa C.  |  First Impressions 
Clasificación:
2.0

The folks working at this location are great. Unfortunately, though, there isn't nearly enough room in the parking lot, so accessing storage units is next to impossible at times.

Rodney S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

LACHELLE J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Christy C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NORA S.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Brian N.  |  Online Move In 
No se han enviado comentarios para esta ubicación.

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  • Ícono de propano
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    Propane service delivered straight to your door!

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