Customer Reviews for U-Haul Moving & Storage at Dorchester Rd

5,359 comentarios

4788 Dorchester Rd   North Charleston, SC 29405

(843) 747-6942

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(843) 747-6942

4788 Dorchester Rd
North Charleston, SC 29405

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

SHELBY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENNY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jahmaal P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRACE M. 
Clasificación:
5.0

Get more people like Justin and James....Customer service was Superb...

GAYLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA M. 
Clasificación:
5.0

Good service.

GERALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
4.0

Did everything online before going to get trailer. Had to wait about 15 minutes before getting trailer. Everyone was very nice.

Daniel B. 
Clasificación:
5.0

Website booking I was not informed about a transfer of my pickup location this store was great about it gave me the information I needed to know about it. Great customer service both inside and out.

ELIZABETH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT M. 
Clasificación:
5.0

Don't need improvement. The service here is great ALWAYS😊

NATASHA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHANM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

All is well. Thanks for the great service.

BRIAN A. 
Clasificación:
1.0

Please see notes on my account…

COREY E. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
3.0

El cliente no dejó un comentario.

KARLO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONYA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Porsha and Sarah were excellent employees! Very friendly and helpful!! Keep these two around you don't find good people like this very easily nowadays

AVA M. 
Clasificación:
4.0

Amount of time spent standing in line waiting to make a reservation was 20+ minutes. Saw several customers leave in front of and behind me. Time waiting to pick-up equipment was over 25 minutes. Although a lot of equipment appeared to be returning, so the staff was occupied on the lot unhooking and parking equipment. Nevertheless, there's still should've been someone manning the computer for those customers checking-in to pick up their reserved equipment,. Time spent from arrival to departure for equipment turn-in was approximately 5 minutes. Recommend you consider simplifying the reservation and equipment pick-up process to improve customer relations. Staff was courteous and professional and apologetic for the delays.

Robert H. 
Clasificación:
5.0

Great experience with u haul altogether

Charles G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
5.0

Only thing I will say is that if a deposit is left due to paying in cash, maybe let the customer know that its better to return to a larger U haul facility so they can issue the deposit. The smaller satellite facilities do not usually handle deposit refunds. We ran into some issues on the other end of our trip but its been remedied. Overall fantastic customer service!

JENNIFER L. 
Clasificación:
5.0

The staff at this location is knowledgeable, helpful and very friendly. Wouldn't go anywhere else!

Michelle B. 
Clasificación:
3.0

The drop off was ok but staff was a bit abrupt and it was very different from the pick up location. And this was after I had already lost 30 mins driving to what had been my original drop off location to be told that UHaul changed my drop off location. I received emails for every transaction, except apparently was only sent a text message to advise me of the location change ??

Gina M. 
Clasificación:
3.0

It would be great if the customer could choose the drop off location without having the system change the location or calling the support center to get the location changed to the one originally chosen location. After a move a customer is tired and doesn't want the hassle of waiting on the call center to get you assistance, so you can check in the equipment.

DONNA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFORD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
3.0

I will never use uhail again.

WILLIAM P. 
Clasificación:
3.0

4 days late. I expect to see the $200 per box ($400 total) by next week. Bozeman uhaul did not have a trailer for the ubox until 2 days after the scheduled reservation date. They ended up giving me a 2 box trailer which I later found out required a 10k pound rated tow vehicle when the vehicle on the reservation was 6k. The u boxes arrived late despite confirmation from a rep they were on schedule and might arrive early. Upon arrival there was no trailer available to pick up the uboxes. I had to drive across the city during Friday rush-hour to pick one up from another location. Took just over 2 hours from arrival at the uhaul store until I departed with my first ubox. Uhaul is expensive and unreliable. It was the only option moving from rural Montana. I would highly recommend exploring all other options before using uhaul to any future movers.

MICHAEL O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
4.0

Great customer service and all around experience. I will recommend U-Haul to my friends and family. ¡Gracias!

ROBERT N. 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James N. 
Clasificación:
5.0

The lot tends to be full of equipment, which is good, but makes it difficult to find parking for customers. Better traffic flow and parking at the facility would be helpful. The staff was excellent!

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MILTON S. 
Clasificación:
5.0

Love them

KIMBERLEY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre A. 
Clasificación:
5.0

So when I got into my vehicle it was about 1/4 a tank and I told the guy up front about this and he believed me even when I forgot to fill out the form for pre-check. If he did not believe me I would've given this a worse review, but overall super satisfied

MATTHEW M. 
Clasificación:
5.0

5 out of 5 stars. Great staff working at this location

CHARLES B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy F. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

Just have more employees at counter for service. Only 1 employee with multiple customers. He's trying to service counter AND answering telephone customers.

Beverly B. 
Clasificación:
2.0

El cliente no dejó un comentario.

GWENDOLYN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZINNIA G. 
Clasificación:
5.0

Gréât service and experience

ELIO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRELL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER R. 
Clasificación:
4.0

Location is very cramped with not enough room but for one or two trucks or trailers for checking in. fast and friendly drop off though.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

The Dorchester Road U-Haul was easy to find, welcoming, and it was very fast to return my rental truck. I really appreciate the convenience.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliott H.  |  First Impressions 
Clasificación:
3.0

You did great, location just a bit out of my way.

Jonathan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUINNETTA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

Quick in and out for dropoff. Super friendly.

John D. 
Clasificación:
5.0

Customer service rep was awesome. Helped to start my journey on a positive note!!

Kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamont S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL M. 
Clasificación:
5.0

The CSR on both picking up and dropping was exceptional and made all the difference. I will definitely come back

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA S. 
Clasificación:
3.0

Wiring for the passenger side taillight was terrible so the brake light and blinker hardly worked and the trailer had to be retightened because it was bouncing off the hitch when I left

RICHARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS E. 
Clasificación:
5.0

Check-in/out was fast and friendly.

Eric D. 
Clasificación:
5.0

An employee named Lawrence assisted me with the return. He was very helpful and professional plus a very cheerful person. Please consider Lawrence for a recognition for such great customer service!!

Timothy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan D. 
Clasificación:
5.0

Malcolm is THE BEST!

Sonneri F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY F.  |  First Impressions 
Clasificación:
5.0

Great location to rent from. Large selection, friendly courteous staff, clean well kept service center,and easy access to highway and interstate. Keep up to good work!

Roger A. 
Clasificación:
5.0

El cliente no dejó un comentario.

brett M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

Only issue encountered during drop off was that the entrance to drop off the rental was blocked with other returned rentals. In saying that, after dropping off the rental, Lawrence was awesome - nice, courteous, and fast. He was able to get the verification process done right there by the truck so I didn't get charged the fee for next day.

SAMANTHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Manager was very friendly and helpful.

RONALD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORA S.  |  Overall Experience 
Clasificación:
4.0

So helpful ... a year prior, this location installed my hitch. Worked great.

JOHN S. 
Clasificación:
4.0

Everyone was great except the man helping me when I actually checked in the van. I was sitting in the car, he was outside and was on his phone for 5 minutes before even helping me or saying a word. Inside the team was great.

Kayla L. 
Clasificación:
5.0

Remain the same and do not change 💯 and the people that tall have in the store on Dorchester Road Office in North Charleston S.C they may you feel really good thank yall for being there for me and my family

FELICIA W. 
Clasificación:
5.0

The seats were covered in dog hair which is one of my allergies, I took pictured and sent it in when I checked in. The only problem I had was chevkin in with the 24/7 service. It does not work. This is the 2nd time I had a problem with it. The mileage was good, I had no problems with the van.

DRADIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Were helpful in hearing me out. There were ants in my truck and seemed helpful to bring it to the managers attention.

Nehel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin C.  |  Overall Experience 
Clasificación:
2.0

Love having to dodge the bins, trucks and other crap you place in front of my unit and on the way there. Thank God I know how to drive. Have you wondered why the buildings and pylons are being hit all the time? Do not block the way of your LOYAL customers from their units. Have sent photos over the years, but, of course, nothing happens...

kent k.  |  First Impressions 
Clasificación:
5.0

Kayla was the girl who waited on me and she was great. She use to be at other location and was great there as well. She is very professional and does a great job

Tammy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry H.  |  Online Move In 
Clasificación:
1.0

I couldn't access my unit when needed. You can't park hardly. They have zero help.

Colby J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Garrett L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodney A.  |  Overall Experience 
Clasificación:
5.0

The storage unit had a bad leak and mess up my mom's deep freezer and I had to throw it away that's the only problem and that deep freezer was just six months old when the time I have put it in there because she had passed away and I didn't want to get rid of it it's damaged but it's okay

sharon g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christian a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
5.0

Very helpful and kind

HOLLY B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie H.  |  First Impressions 
Clasificación:
5.0

I like the place it's a lot of space for my furnitures.

Theresa C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tricia D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DaNeshia J.  |  Overall Experience 
Clasificación:
2.0

The folks working at this location are great. Unfortunately, though, there isn't nearly enough room in the parking lot, so accessing storage units is next to impossible at times.

Rodney S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

LACHELLE J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Christy C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VANESSA S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NORA S.  |  First Impressions 
Clasificación:
5.0

The team at Uhaul are 5 Stars!

Jon O.  |  First Impressions 
Clasificación:
1.0

I rented a 10x10x8 unit where the door and latch didn't match up correctly. The round lock I was forced to buy would not work in the lower latch hole so I had use another lock. When I returned a week later I'm locked out. The staff guy refused to unlock the unit so I could unlock my stuff. We finally had to stop all your customers that were waiting so we could force the staff guy to unlock our unit. If you want more details on this, call me at 843-709-6557.

Walter F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter F.  |  First Impressions 
Clasificación:
4.0

Everything was great, only issue i had was with the moving Helpers I used in Florida. I will not recommend that company to anyone i know.

Teresa M.  |  Online Move In 
Clasificación:
1.0

El cliente no dejó un comentario.

Brian N.  |  Online Move In 
Clasificación:
1.0

Company is an rip off

Kiki M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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