Customer Reviews for U-Haul Moving & Storage at Dixie Hwy

8,606 reviews

4425 Dixie Hwy   Elsmere, KY 41018
(S Of Airport Rd)

(859) 342-8170

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(859) 342-8170

4425 Dixie Hwy
Elsmere, KY 41018
(S Of Airport Rd)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeanie P 
Rating:
5.0

Great staff.

JAMES N 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B 
Rating:
5.0

Very helpful and professional. Explained everything to a tee. That’s why I’m a return customer!

charles v 
Rating:
5.0

Customer did not leave a comment.

Mike D 
Rating:
5.0

Customer did not leave a comment.

Pankaj T 
Rating:
5.0

Customer did not leave a comment.

david o 
Rating:
4.0

Lower prices.. lol

Ben L 
Rating:
5.0

Everyone was extremely friendly. They were extremely busy at the time we pick up but because of their quickness and thorough explanation of things we got in and out quickly! Thank you for making one part of our move smooth!!

Jennifer A 
Rating:
5.0

Customer did not leave a comment.

STEVEN R 
Rating:
2.0

The 1st gentleman to try and check me out (Bill) had little knowledge of the computer system and couldn't remember his password. When I tried to check out the credit card system was down and it was a lengthy delay. I eventually had to run to an ATM to withdraw cash. Now I'm waiting on a check to get my milage reimbursement. I am EXTREMELY disappointed with this entire process

Billy B 
Rating:
2.0

The 1st gentleman to try and check me out (Bill) had little knowledge of the computer system and couldn't remember his password. When I tried to check out the credit card system was down and it was a lengthy delay. (Costing me more money, as the movers were waiting on me). I eventually had to run to an ATM to withdraw cash. Now I'm waiting on a check to get my milage reimbursement. I am EXTREMELY disappointed with this entire process.

Billy B 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M 
Rating:
5.0

very efficient, truck was great and staff was great.

Yolanda T 
Rating:
4.0

Customer did not leave a comment.

merry l 
Rating:
4.0

I picked up the 26 ft truck at 8:45am on Sunday worked extremly hard loading up then unloaded at our storage unit. Gased up truck returned it to the Elsmere store tried to online check out after hours cell phone was dead. Next day got SCREWED WITH $20.00 FEE. LOCAL MANAGEMENT COULD NOT ADJUST BILL FOE A 72 1/2 YEAR OLD MAN

TIMOTHY W 
Rating:
5.0

Customer did not leave a comment.

Altaf D 
Rating:
5.0

Even thought I arrived late the manager was able to rent the trailer I needed. Also after getting stuck in traffic, I called to let the store know I would be late bringing it back. I was told it was not a problem and my time to return was extended. I cannot say how much I appreciate the staff at this U-Haul. I will be back.

Jimmy B 
Rating:
1.0

I was given a trailer in the very back of the location that was filthy - had mud and moss covered on the side, so it was sitting there for a while. Now I know why it was the located in the very back of the store (they were waiting for a one-way trip to get rid of it because it LEAKS in the rain). A majority of my stuff had water damage. I had the additional insurance - but they "really don't deal with water damage" and "you can clean the clothes." Not happy at all with this.

Brian M 
Rating:
5.0

Excellent service

Richard M 
Rating:
1.0

Customer did not leave a comment.

Joshua L 
Rating:
5.0

Nothing. Everything went smoothly. It was a very easy in and out experience.

NICHOLAS W 
Rating:
5.0

Customer did not leave a comment.

Joanne C 
Rating:
1.0

You have to do a maintenance of your truck's

amede n 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY G  |  First Impressions 
Rating:
5.0

Checking the truck back in on Sunday night, after hours really was very frustrating. I tried over 45 minutes to use the QR code on my smart phone. Husband and adult child tried also. We were told there was no order to check in. We tried more than 7-8 times, but was still charged $20. Otherwise, everything up till this point went very smoothly.

Donna F 
Rating:
4.0

Customer did not leave a comment.

Laura M 
Rating:
4.0

To make sure employees are properly checking correct reservations for equipment.

Jasmine M 
Rating:
5.0

Customer did not leave a comment.

Marshall K 
Rating:
5.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

Customer did not leave a comment.

Draven W 
Rating:
4.0

Customer did not leave a comment.

MICHELLE M 
Rating:
5.0

Customer did not leave a comment.

Alexander N 
Rating:
5.0

Always good service.

David M 
Rating:
5.0

Customer did not leave a comment.

Robert K 
Rating:
4.0

Customer did not leave a comment.

Frances M 
Rating:
5.0

Customer did not leave a comment.

Crystal B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brad H 
Rating:
1.0

The general manager has serious issues with don't give a crap. The website is tragic and no one knows how to do anything with it. When I moved out I noticed the 5×6 is 59.95 I was paying over one hundred dollars. Trying to be able to pat on line was sent back and forth saying it was someone else's problem.

Darryl C  |  Overall Experience 
Rating:
3.0

Need to figure out why the steering wheel continues to lock on the trucks.

Lucas T 
Rating:
5.0

Very nice folks to deal with. Quick and easy. Recommended highly

charles v 
Rating:
5.0

Everything went great. Thanks for helping a difficult move get a little easier.

David C 
Rating:
5.0

Create a better after hours return spot.

debbie v 
Rating:
5.0

Customer did not leave a comment.

Ruben M 
Rating:
2.0

They told me they didn’t have room for my truck and I needed to drive it to a different location 10 miles away, which I refuse because I had a contract to drop it off at that location.

Thomas S 
Rating:
4.0

Pick up point cannot have been more helpful and more friendly and more knowledgeable I truly appreciate

Christopher M 
Rating:
4.0

Customer did not leave a comment.

todd c 
Rating:
5.0

I was originally supposed to drop the vehicle off at a different location unbeknownst to me but the gentleman at this location agreed to let me drop it off here which was welcomed news after a long day of travel. They were so nice!!

Elizabeth M 
Rating:
5.0

The checking in and out procedure was awesome! The front desk at this U-Haul location was extremely Helpful and made me feel confident in my reservation. Extremely helpful all around would definitely recommend to a friend!

Spencer H 
Rating:
5.0

IF YOU KNOW ALL OF YOUR NEEDS THE CALL CENTER IS GREAT, BUT IF YOU HAVEE PARTICULAR QUESTIONS AND CAN'T REACH THE LOCATION IT IS A WASTE OF TIME. IN MY CASE AFTER 5 CALLS TO THE LOCATION, I WAS ABLE TO SPEAK TO A PERSON THAT ANSWERED ALL OF MY QUESTIONS.

Charles H 
Rating:
5.0

Customer did not leave a comment.

Diana U 
Rating:
5.0

Customer did not leave a comment.

Ray S 
Rating:
5.0

Customer did not leave a comment.

todd b 
Rating:
5.0

Customer did not leave a comment.

Chad G 
Rating:
5.0

Customer did not leave a comment.

Juan O 
Rating:
5.0

Michelle was very helpful in the rental process.

james c 
Rating:
5.0

I wish the 6x12' trailers were more watertight. Water leaks in from the back when hauling in the rain.

Mark H 
Rating:
4.0

Customer did not leave a comment.

Aalyah B 
Rating:
5.0

Customer did not leave a comment.

Eric G 
Rating:
1.0

Missing dolly after being told it was in the truck then when I called to let them know they didn’t want to fix the issue even when I prepaid for it! Truck was super junky and torn up

Kenneth R 
Rating:
4.0

The truck I rented had a leak and because it was raining my shirt got wet.

DAVID K 
Rating:
5.0

Customer did not leave a comment.

robin b 
Rating:
5.0

Smooth transaction. Truck very well maintained. Uhaul personnel was very courteous and renting the truck was from that location was so convenient. I definitely will rent from that location again.

BONNIE K 
Rating:
5.0

Customer did not leave a comment.

Barbara W 
Rating:
5.0

They even checked the truck in for me upon return, meeting me in-person at the equipment return. Thanks.

AARON B 
Rating:
1.0

I was very upset with uhaul in general and how I was treated and what I was given during this move. It is hard enough to do a move but when you go through everything I did it makes it even worse

Melissa S 
Rating:
5.0

Customer did not leave a comment.

DERRY T 
Rating:
5.0

Customer did not leave a comment.

Brian C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian L 
Rating:
3.0

Truck we were given sounded like muffler was falling off (extremely loud)!! Couldn't even talk to each other while riding in the truck. The truck leaked and got furniture (couch and mattress, bookshelf, etc) wet!! Felt like we were given a piece of "crap" truck to dump on another location (Chicago). In addition, I was given 2 different return addresses to drop the truck off...very confusing and time consuming! We have used Uhaul before and never had any issues

Kathleen K 
Rating:
1.0

Take pictures of your trucks before people rent them so no one else gets accused of stealing a dolly

Colton W 
Rating:
5.0

Customer did not leave a comment.

william g 
Rating:
5.0

Good service

Jeffrey R 
Rating:
5.0

Customer did not leave a comment.

LAURENCE R 
Rating:
5.0

Customer did not leave a comment.

joan g 
Rating:
2.0

Understaffed

Brett S 
Rating:
5.0

Customer did not leave a comment.

Paul H 
Rating:
5.0

Customer did not leave a comment.

CRAIG C 
Rating:
5.0

Customer did not leave a comment.

Edward K 
Rating:
5.0

Customer did not leave a comment.

Lorraine T 
Rating:
4.0

Customer did not leave a comment.

Ryan D 
Rating:
5.0

unit was sound but with 110151 miles the interior was rough. everything else went fine

Steve B 
Rating:
5.0

Customer did not leave a comment.

Rosaura N 
Rating:
5.0

Customer did not leave a comment.

Teany H 
Rating:
3.0

It was fine. The checkout process was tough bc we had to park the truck in a tight space and still somehow take pics of the sides of the truck???

Krystal D 
Rating:
5.0

Customer did not leave a comment.

Eric F 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
2.0

Truck hadn’t been swept out and was on E when picked up.

Amelia A 
Rating:
5.0

Customer did not leave a comment.

Cody P 
Rating:
5.0

Customer did not leave a comment.

Alexander C 
Rating:
5.0

Customer did not leave a comment.

Patricia L 
Rating:
5.0

Customer did not leave a comment.

Rita L 
Rating:
5.0

Customer did not leave a comment.

Joseph S 
Rating:
5.0

Had a hitch installed, they were fast and friendly. Associate mentioned how much time he took to make sure it was absolutely perfect.

Daniel G 
Rating:
3.0

Customer did not leave a comment.

matthew n 
Rating:
5.0

Customer did not leave a comment.

Nilie S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ed F 
Rating:
3.0

Subsequently to this my brother had hurt his back moving our furniture because the needed supplies were not available. I am highly disappointed with Uhaul at this time

Elizabeth T 
Rating:
5.0

Customer did not leave a comment.

Maura Q 
Rating:
5.0

Several different franchises assisted me along my the way. Nice job

bob o 
Rating:
5.0

Great customer service

Debbie B 
Rating:
5.0

Customer did not leave a comment.

Michael P 
Rating:
5.0

Customer did not leave a comment.

CLARENCE H  |  Overall Experience 
Rating:
5.0

Very professional and friendly female employees not so much with male employees. But overall I am impressed. Thank you

Dave H  |  Overall Experience 
Rating:
5.0

The general manager service was excellent friendly helpful all around a great place and environment

dj M  |  First Impressions 
Rating:
1.0

i cant get into access unit sitting outside with bunch stuff in my uhaul

Christina V  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bradley D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

EZBEREAIN B  |  First Impressions 
Rating:
2.0

The clerk getting me my unit made every step of the process difficult and took a ridiculous amount of time. The storage area is difficult to maneuver in, has floor that are uneven to the point of being a safety concern, and have malfunctioning lights that compound the safety risks.

KYLE R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SARAH H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William R  |  Online Move In 
Rating:
5.0

Thanks for all your help and good customer service.

dawn w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDDY H  |  Overall Experience 
Rating:
5.0

I was very pleased with how easy it was to find a storage unit and complete everything on line it was easier then i thought it would be then when i got there the staff member walked back with me to show me where the room was she was very friendly and helpful.

Barbara D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TINA L  |  Overall Experience 
Rating:
5.0

Your agents very knowledgeable. The personnel was easy to talk to and do their best to help with your rentals.

BONNIE K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Calvin C  |  Overall Experience 
Rating:
5.0

Friendly service and the cleanest facilities I’ve ever seen for a temporary storage. I highly recommend the Erlanger location.

LEILANI F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eugene M  |  Online Move In 
Rating:
5.0

Jeannette Dean is amazing and answered every question I had and took time to show me the best unit for the things I needed and even took time to listen to me talk about my dad passing witch is the reason for needing the unit we need more people like her in this world thank you for being so kind

NETTIE S  |  First Impressions 
Rating:
5.0

I think Jeanette needs a raise. I was not the best tenant, but she helped me as much as she could and even worked out stuff to help me. I appreciate every thing she did for me, she has no idea. I am so paying on what I owe cause in the long run, UHaul held me stuff for me. That's the least I can do. But please please praise Jeanette!!!! She did wonders for me and end the end, i got my stuff and my stuff meant the world to me. Thank you Jeanette. Everyone there needs a bonus, a raise, and 2 weeks vacation. Angela Hatmaker #183

Angela H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lisa G  |  Overall Experience 
Rating:
5.0

I have always used the Uhaul facilities in Elsmere, nothing but kind and respectful people.

Pamela B  |  Overall Experience 
Rating:
5.0

Great people, had my storage set up quickly. They realize time us of the essence!! People are always in a hurry, but, assisting me showing the indoor facility. Great location.

LEILANI F  |  First Impressions 
Rating:
2.0

Lighting is awful on the back row where my storage unit was. The motion detector was in the corner which is hard to get to in the dark when you’re in your storage unit. The floors are very uneven and I wasn’t able to open my storage unit door completely. The split units are awful if you’re carrying anything heavy, which required me to upgrade my until. There is no lighting within the storage unit itself. Also, mouse poison is in what looks like a restaurant to-go box which is great that they have it but doesn’t give you a great feeling when leaving valuables in your unit.

myka w  |  Overall Experience 
Rating:
5.0

I absolutely love Uhaul. U Haul has always been used in my family for as long as I can remember. Hi miscalculated pricing cuz this was the first time I ever had to use U-Haul by myself but it was okay it was still pretty good. The only thing I'm upset about is I'm being charged for mileage that I supposedly went over. I don't think that should be fair because I didn't drive the U-Haul anywhere but from pick up to my apartment and then over to the drop off location and I'm being charged for 4 Extra miles. I know it might sound minuscule but I'm currently homeless so now I have to pay that when I specifically told where do You Haul was going to be so I assumed the 35 mi they gave me was going to be enough but to find out that there was four extra miles put on where I don't even know where that four extra miles came from and now I have to pay it is upsetting and then I was told I was going to have to pay a $30 late fee for that so now it's almost $50 that I might have to pay and I have no home and I'm broke so that's the only thing that upsets me that was done by U-Haul.

Angela H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

mary h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabe B  |  Online Move In 
Rating:
5.0

Michelle was extremely helpful! Moving is stressful and Michelle was extremely accommodating and made appropriate suggestions to take care of my moving and storage needs! Thank you!

Michelle M  |  First Impressions 
Rating:
5.0

Michelle was the best! She made the entire transaction quick, while providing multiple options for my truck and storage needs.

Chris R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LaQuisha M  |  Overall Experience 
Rating:
5.0

The renting a storage unit and truck didn't give me the one month free rental. They had to apply it in the store.

Pamela B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brian C  |  Online Move In 
Rating:
5.0

Friendly

richard t  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHRISTINA D  |  First Impressions 
Rating:
1.0

They made me pay a full month of rent for 2 days when I was emptying them out. I think it’s ridiculous that they make you pay for a full month.

Michelle B  |  Overall Experience 
Rating:
4.0

My lock wouldn't go on and the lady at the counter got annoyed when I told her so I fixed it myself

Richard A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

stanley n  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Amanda B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kristine d  |  Overall Experience 
Rating:
5.0

None

amerco f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul E  |  First Impressions 
Rating:
1.0

I would never went from the storage unit ever again or recommend anyone to

Crenshaw L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Pamela R  |  First Impressions 
Rating:
2.0

The independent contractors all have different procedures that feel unorthodox and not very well maintained. Lack of requested and yet paid for. Extra pads and mileage that I was charged for yet didn't use.

Garnet R  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Theresa R  |  Online Move In 
Rating:
2.0

I closed out my storage unit online but the facility never closed our my account. The facility manager didn’t even know you could check out if your unit online. Finally after 10 days of no response from the facility I drove over to have my account closed. Anyone want to pay for my gas?

Spencer R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

peter n  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bonnie G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette G  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

ROBERT N  |  Overall Experience 
Rating:
5.0

Awesome staff ! Excellent attitude.

SHANE S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannon B  |  Overall Experience 
Rating:
3.0

Rates kept going up spaces have very low ceilings. Staff was excellent.

Jane H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Esther A  |  Overall Experience 
Rating:
1.0

These people will charge you for anything and everything they can think of. $20 (cash only) to remove one of their supplied locks (that nobody has key copies of), charging a replacement fee when their (previously used) access card SNAPPED IN HALF! The employees are dirtbags.

Robert S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph P  |  Overall Experience 
Rating:
5.0

Amazing staff!!!

jeannette d  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Justin B  |  Overall Experience 
Rating:
5.0

Had storage here for 2 years. Staff was always friendly and helpful an the facility was always clean and well lit. I never felt uncomfortable being here. If I ever need a storage facility in the future, I would come back to U-Haul.

melinda c  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Bianca M  |  Overall Experience 
Rating:
5.0

They treated me like a friend and I felt welcomed and respected.

ron t  |  First Impressions 
Rating:
3.0

I had to throw away alot of shoes, clothes, and dishes due to mice getting in my unit and nesting and mice droppings.

TINA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAYANA R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janie M  |  Overall Experience 
Rating:
5.0

I love doing business with you are your staff is very friendly and helpful and professional the storage unit that we got in the climate control met our needs perfectly we will still be getting boxes and probably get a U-Haul truck to move some of our stuff so yes you definitely have our business as always.

DEBORAH S  |  Overall Experience 
Rating:
5.0

This has been a long-term storage rental. I have been extremely pleased with the interaction I’ve had with the knowledgeable and friendly representatives that have contacted me during the course of the rental.

cindy b  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

joanna g  |  Overall Experience 
Rating:
5.0

Nice and curious staff

william k  |  Overall Experience 
Rating:
1.0

Horrible experience + facility. There are mice droppings all over the place. I hardly put anything in the unit because they’re so dirty. Joyce was super rude & unhelpful. The faccility was dirty, & the unit door was too small (no dimensions on website). The move-in instructions that I received via email we’re also incorrect. While checking in, Joyce lied about the free lock on the website and forced us to buy another. Once we were allowed to access the unit, there was a free lock inside. However Joyce won’t let you return the brand new, unopened lock that she forced you to purchase 2 minutes ago.

Jess B  |  Online Move In 
Rating:
4.0

Joyce was friendly and helpful and made the process seem smooth. She also clearly communicated the information I wanted and needed.

ANDREW B  |  First Impressions 
Rating:
4.0

Very nice and clean staff is very helpful

Barbara D  |  Online Move In 
Rating:
5.0

Everything good

José H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

José H  |  First Impressions 
Rating:
5.0

There is poor communication by phone

Oscar A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

megan R  |  Overall Experience 
Rating:
4.0

The ladies and the gentleman was extremely amazing and pleasant everyone willing to be extremely helpful.

JANICE P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rhonda P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina M  |  Overall Experience 
Rating:
5.0

The staff was very helpful. The use of the carts made my move in and out much easier. I have been a customer at this location since the late 80’s, early 90’s. Keep up the good work!

cindy s  |  Overall Experience 
Rating:
5.0

Very pleased

Michael M  |  First Impressions 
Rating:
4.0

The lady who checked me in was very friendly and knowledgeable.

minnie w  |  First Impressions 
Rating:
5.0

Best storage facility that I have ever used price wise and cleanliness.

mary h  |  First Impressions 
Rating:
5.0

Nattie is an awesome employee!!!!

Derrick B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick B  |  Overall Experience 
Rating:
5.0

office staff was extremely helpful. Nattie did an excellent job on explaining how to get to storage unit

Derrick B  |  First Impressions 
Rating:
5.0

no comments

TONY R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

peter w  |  First Impressions 
Rating:
5.0

Staff was GREAT!!! And very helpful. I’ve rent here twice in two weeks and will never go anywhere else. The ladies there are always pleasant and helpful

BRANDENT E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

summer b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary V  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Todd F  |  First Impressions 
Rating:
5.0

Really helpful people. Jumped right up to help

Leslie D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LOUIS M  |  Overall Experience 
Rating:
5.0

U Haul has always been excellent.

Georgejana F  |  Overall Experience 
Rating:
5.0

The staff was very amazing and helped us throughly. I will keep using them for times to come.

Krystal A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tasha M  |  Overall Experience 
Rating:
5.0

Great store! Employees all very helpful and friendly,

David C  |  First Impressions 
Rating:
4.0

I had a good experience with uhaul. Everyone that works there is great, except maybe the guy who always answers the phones. He could use a bit of training in customer service. But everyone else is super helpful! I would reccommend uhaul to friends or family.

Emily H  |  Overall Experience 
Rating: