Comentarios del cliente para U-Haul Moving & Storage at Dixie Hwy

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Dixie Hwy

Grado total:

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Shawn H. en

Grado:

You were amazing!!

Cynthia F. en

Grado:

El cliente no dejó un comentario.

Leeann S. en

Grado:

El cliente no dejó un comentario.

mfowethu L. en

Grado:

El cliente no dejó un comentario.

Janet K. en

Grado:

El cliente no dejó un comentario.

John Z. en

Grado:

Great location always helpful

Aaron S. en

Grado:

Some of equipment needs servicing. Huge thanks to Mr. Tim Kerns! Only dealer ill go to

gale c. en

Grado:

Was not informed we would be charged a whole extra day when manager was notified would be slightly late in return of uhaul. If that was the case we would have just kept it a whole 24 hours extra!

Beth L. en

Grado:

El cliente no dejó un comentario.

Fred B. en

Grado:

El cliente no dejó un comentario.

Gaynell R. en

Grado:

El cliente no dejó un comentario.

Juliann B. en

Grado:

Store Manager, Tim, and staff provided exceptional service! He was knowledgeable, accommodating and outstanding to work with. We will definitely recommend to friends and family and also gained us as a customer for any future needs.

Richard K. en

Grado:

El cliente no dejó un comentario.

Suzanne S. en

Grado:

We picked up our U-Boxes which made the process very easy. Even though we were not told that the store needed 24 hours notice ahead of time for picking up our U-Boxes everything worked out extremely well.

Martin O. en

Grado:

Truck was not at 3/4 tank at pickup as noted. I went ahead and filled it to 3/4 anyway beforedropff a 1/4 mile away. Next morning I received my bill and I was then charged for not dropping off at 3/4 tank. Seemed shady.

Michael B. en

Grado:

When choosing the truck size the customer should be made aware he must haul around a dolly and moving pads even though he does not want them. This reduces the cubic feet of usable space for the customer, I was hauling kitchen cabinets and these were an issue, I could resolve this by breaking the seal and paying for the items I did not want, which seems unfair considering I rented the correct cu ft for the job.

Willard M. en

Grado:

El cliente no dejó un comentario.

howard m. en

Grado:

El cliente no dejó un comentario.

bob e. en

Grado:

friendly quick service

mike b. en

Grado:

El cliente no dejó un comentario.

Shannon L. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Mark D. en

Grado:

El cliente no dejó un comentario.

Todd S. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

El cliente no dejó un comentario.

ANTHONY W. en

Grado:

El cliente no dejó un comentario.

Brandon C. en

Grado:

El cliente no dejó un comentario.

morgan m. en

Grado:

El cliente no dejó un comentario.

Jeff T. en

Grado:

El cliente no dejó un comentario.

Byron W. en

Grado:

Great Guys... Great to do business with..

Vickie C. en

Grado:

The van we rented showed a full gas tank; however, we only drove 29 miles and it took 5.5 gallons of gas to fill. This means the tank was NOT full; it surely didn't use 5.5 gallons of gas to drive a mere 29 miles. We feel we should be reimbursed for the gas which cost us over $15. You should ensure the tanks are full when you rent the vans by adding gas yourself. The customer can only go by what the gauge says and our gauge was obviously defective.

Ronald C. en

Grado:

The moving van engine seem to miss and idled a rough. There was one taillight out and the power steering once at final destination seem not operate properly

Andrew M. en

Grado:

El cliente no dejó un comentario.

julliann s. en

Grado:

Keep up the awesome work!

Ken N. en

Grado:

The people at the U-haul center we're outstanding acted professionally and we're great people to deal with

George W. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Just keep on doing what your doin

Chris L. en

Grado:

The stamp on Saturday was excellent and very quick at getting my request handled for a trailer and then when I came back early this morning to return my trailer glen was especially helpful in getting the trailer disconnected and the transaction finalized. Thank you very much

Eugene I. en

Grado:

El cliente no dejó un comentario.

Cindy Z. en

Grado:

El cliente no dejó un comentario.

Frances D. en

Grado:

Need to have more trucks available in Indiana, not fair to have to pay mileage from Kentucky to Indiana. It just not right more trucks available in Indiana is a must, have heard more people complain about this but service was great

EDDIE W. en

Grado:

There was a massive computer problem due to weather in the Midwest which caused a 1 1/2 hour delay

Cheryl K. en

Grado:

El cliente no dejó un comentario.

Chris J. en

Grado:

El cliente no dejó un comentario.

Brandon T. en

Grado:

El cliente no dejó un comentario.

Samuel P. en

Grado:

El cliente no dejó un comentario.

Jorge B. en

Grado:

El cliente no dejó un comentario.

Russell R. en

Grado:

El cliente no dejó un comentario.

TARA M. en

Grado:

El cliente no dejó un comentario.

Clint M. en

Grado:

Best UHaul staff around

Haley C. en

Grado:

Was picking up the U-Haul with my girlfriend and she was harassed my an employee. As he was walking into the store to assist me he looked at her and said "you're so beautiful" which made her very uncomfortable, and is not professional whatsoever especially in company uniform. The same man assisted me with getting my contract together. He proceeded to ask me if it was my sister when getting into the rental unit and I personally do not believe this was any if his business because it's honestly not anyone's business but our own, and it had no bearing on his job performance. This is not acceptable and it was not appreciated by either me or her. I hope this is reviewed and action is taken so the next person is not offended by someone they are paying for a service and employees are professional.

mark s. en

Grado:

El cliente no dejó un comentario.

Kevin C. en

Grado:

The truck and supplies I reserved were ready on time. The truck was very clean. The staff helpful, professional, and good natured. Booking the reservation online was easy... checking in online at time of pick up was not at all convenient. It would have been far easier and less time consuming to just go inside to be helped by the wonderful staff.

THOMAS A. en

Grado:

El cliente no dejó un comentario.

Jerry H. en

Grado:

El cliente no dejó un comentario.

Douglas K. en

Grado:

El cliente no dejó un comentario.

Pedro A. en

Grado:

more friendly with the costumers

John R. en

Grado:

As usual, it was nice to be able to rent a new van. This particular van had under 3,000 miles.

CHRISTINA C. en

Grado:

Everyone is so great there...they will always try to accommodate your needs...

William M. en

Grado:

El cliente no dejó un comentario.

Christopher P. en

Grado:

Truck size

Ken L. en

Grado:

The staff at the Dixie Highway location were great! Especially "TIM". He is excellent at Customer Satisfaction and has a "fun" personality! Great Place!

Lorinda M. en

Grado:

El cliente no dejó un comentario.

Zach H. en

Grado:

I made my reservation with the mobile app so I could easily check in and pick up my truck without wishing. The truck I was assigned was not in the lot so I had to wait in line for twenty minutes to be assigned a new one

Thomas R. en

Grado:

Start the vehicle out with a full tank of fuel. That takes the guesswork out of it. Start full-end full. Simple!

Gregory M. en

Grado:

El cliente no dejó un comentario.

adam v. en

Grado:

El cliente no dejó un comentario.

cline w. en

Grado:

GREAT SERVICE, EXCELLENT

KEWANA M. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

The people there were very nice

in care of lcind Z. en

Grado:

El cliente no dejó un comentario.

Charles W. en

Grado:

Excellent service, no delays, checkout was prompt and wasted no time. The truck was clean and in good operating condition.

Valerie W. en

Grado:

El cliente no dejó un comentario.

TRINITY H. en

Grado:

El cliente no dejó un comentario.

Ronald K. en

Grado:

GREAT CREW Pay attention to detail.

Kathryn B. en

Grado:

El cliente no dejó un comentario.

Belinda K. en

Grado:

Sara and Timothy made my rental experience so very pleasant! I will definitely use their services again.

ROD W. en

Grado:

The U-Haul truck I rented was one of the biggest pieces of junk I have ever driven or ridden in. The tires were totally bald and the truck seemed to slide from side to side on the pavement. This truck was unsafe and should not be allowed to be on the road.

Doug A. en

Grado:

Have more open trailers in inventory that are 6 ' x 12 ' with a ramp and at least a 60 " wide clearance onto the trailer.

Cynthia G. en

Grado:

When I returned the truck, I told the guy that the gas was slightly under half a tank and asked if I should go get gas. He said no and not to worry about it. I have received an email today charging me for gas. I'm confused and upset. This will be charged to Menards and then to me. Why did the man lie to me? I could have taken care of it but he said no.

Kevin G. en

Grado:

I didn't catch the $7 charge on the hand truck until it was too late. I think it is misleading to have it loaded in truck without clear signage. I am sure it is in the fine print somewhere.

paul w. en

Grado:

El cliente no dejó un comentario.

Kathleen B. en

Grado:

El cliente no dejó un comentario.

Suzi B. en

Grado:

El cliente no dejó un comentario.

Geri D. en

Grado:

El cliente no dejó un comentario.

Paul M. en

Grado:

El cliente no dejó un comentario.

Johnathan M. en

Grado:

El cliente no dejó un comentario.

Marvin C. en

Grado:

El cliente no dejó un comentario.

Mary Ann B. en

Grado:

El cliente no dejó un comentario.

eric g. en

Grado:

That is what a U-Haul office rental should look like. And the service was excellent too.

jessie w. en

Grado:

I have used this location several times. They are the best in the business. I moved a 1000 miles away and still call this location for all my moving needs.

Jodi D. en

Grado:

El cliente no dejó un comentario.

Jim S. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

ROGER V. en

Grado:

Johnny on the spot

Gary W. en

Grado:

The manager and his employees at this location are excellent! Very courteous & friendly! Extremely good service! It's always a pleasure to do business with this UHaul location! I will return!

Thomas H. en

Grado:

Your company needs to work on it call center that tell customers 900.00 for a truck. A one way from this location to Columbus.

Benjamin R. en

Grado:

Everything was fast and smooth no issues whatsoever

Robert F. en

Grado:

Very professional. Our trailer size was not available at pick up so they upgraded us free of charge.

Cameron C. en

Grado:

Customer service here was great!

Angela S. en

Grado:

El cliente no dejó un comentario.

robert r. en

Grado:

I go back because Tim does a great job. The staff here is pretty cool. Theyve always come through and are easy to work with.

BECKY c. en

Grado:

The young man who took care of us was professional and thorough. It was a great experience.

Belinda K. en

Grado:

Just right font moving project!

Lucinda B. en

Grado:

The service representatives were rude and impatient. You could absolutely tell we came close to closing time because they just wanted us out. We had to put a total of 3 trailers on because of different circumstances. It was really unpleasant overall.

John H. en

Grado:

N/A

Robert M. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

El cliente no dejó un comentario.

Phillip C. en

Grado:

El cliente no dejó un comentario.

Austin A. en

Grado:

Customer Service was top notch, friendly and helpful. Highly recommended

Larry s. en

Grado:

Super nice people, good experience

Darin H. en

Grado:

Was told that I could drop the rental off at any U-Haul location that had a key drop box. Attempted to drop it off at Ace, but this was not the location indicated on the contract, and was worried that I would be charged an additional fee for not dropping off at the correct location.

Rick R. en

Grado:

El cliente no dejó un comentario.

connie B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Was totally pleased how smoothly this rental and return went. Will definitely use again when the need arises. Thank you

Everett B. en

Grado:

El cliente no dejó un comentario.

aaron b. en

Grado:

El cliente no dejó un comentario.

Todd C. en

Grado:

El cliente no dejó un comentario.

Brandon B. en

Grado:

El cliente no dejó un comentario.

Gregory G. en

Grado:

This is absolutely the most organized and well equipped location I have ever rented from. I heartily recommend renting and returning at this location.

Ronald K. en

Grado:

Every body is great to deal with.

James F. en

Grado:

El cliente no dejó un comentario.

lester s. en

Grado:

i am very pleased with all phases of this facility. always friendly and quick in and out.

Jonathan R. en

Grado:

This was a fantastic experience. I will be highly recommending this location.

sean R. en

Grado:

El cliente no dejó un comentario.

Doug A. en

Grado:

These comments are for the booking agent at the Call Center. She looked up my past rental information and told me the trailer I needed was available Sunday 4-28-19 . . .it was not. Got lucky and found a different trailer on the lot that did work, but cost me an hour's worth of time.

Edward M. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

dan w. en

Grado:

El cliente no dejó un comentario.

Andrea P. en

Grado:

Service was friendly and helpful...thank you! I received a truck in excellent condition. I didn't notice when making the online reservation the 10' truck doesn't have a pull-out/down ramp for on-load/off-load ease...luckily, I was able to upgrade to the 15' truck (thank you for the flexibility!)...didn't need the extra space but needed that ramp!

Donnie M. en

Grado:

El cliente no dejó un comentario.

Steve T. en

Grado:

Have more customer service people when customers are standing in line.

Theodore G. en

Grado:

Simple and easy. Owner was knowledgeable and funny, two thumbs up.

PATTY W. en

Grado:

El cliente no dejó un comentario.

john h. en

Grado:

I got a truck that had an exhaust that broke that fumed the cab super bad.

Darin J T. en

Grado:

El cliente no dejó un comentario.

Lori B. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

Donnie M. en

Grado:

Great customer service. Process very easy and smooth with our truck rental on 4/21/19.

CHRISTINA C. en

Grado:

All the employees there are great and willing to help you in any way possible... I don't go anywhere else.

Millie W. en

Grado:

Great people!

James M. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

Outstanding customer service!

Eugene H. en

Grado:

El cliente no dejó un comentario.

October R. en

Grado:

El cliente no dejó un comentario.

Elizabeth H. en

Grado:

The drop off was fine but I won't be recommending UHaul to anyone.

Michael K. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

They done a great job.

julliann s. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Irvin W. en

Grado:

El cliente no dejó un comentario.

Ronald K. en

Grado:

Keep up the good work.

William C. en

Grado:

Lots of equipment is good for availability but more space is needed very difficult to move large trailer around crowded lot

John G. en

Grado:

The young man that helped us was friendly, knowledgeable and efficient. This is the best experience I have had at a rental facility.

Jeff M. en

Grado:

El cliente no dejó un comentario.

robert r. en

Grado:

El cliente no dejó un comentario.

Esther S. en

Grado:

El cliente no dejó un comentario.

Wendy T. en

Grado:

El cliente no dejó un comentario.

charles l. en

Grado:

Very nice personal working there. They came out and greeted us with a smile and got us checked in.

marshall h. en

Grado:

El cliente no dejó un comentario.

Sadie P. en

Grado:

I liked the owner mr. kerns as he is very friendly and very professional. He treated me equally.

Ronald W. en

Grado:

El cliente no dejó un comentario.

michael k. en

Grado:

Not real friendly , did all the registration stuff online with booking and they made us stand and do it all over

Victor S. en

Grado:

After speaking with customer service on the phone about the problem at pickup location I was told by Sergio customer service representative that the drop off location would make the necessary corrections to my account they refused because and I quote we make no profit from the rental they are just taking the drop off and refused to refund the excess charges. so I then called customer service and was told I would receive a phone call from an area field manager and I have yet to get that call

Jeffery S. en

Grado:

El cliente no dejó un comentario.

Vincent P. en

Grado:

El cliente no dejó un comentario.

Barbara Ann R. en

Grado:

Was s great experience thanks for the love

loretta v. en

Grado:

El cliente no dejó un comentario.

Priscilla B. en

Grado:

The folks here are some of the nicest people I have ever dealt with. Thank you for making my move a successful and smooth experience. -Priscilla

Jerald D S. en

Grado:

Just keep up the good work.

Robert S. en

Grado:

El cliente no dejó un comentario.

Brian R. en

Grado:

Would be helpful to disclose average miles per gallon for the type of truck being rented and cost per gallon you will be charged if returned less than full. I drove 23 total miles and put 3.623 gallons of gas into the truck before I returned it costing $10. I thought it was full, but was charged an additional $8 for gas upon returning the truck. The $8 charge did not indicate how much gas that was. Assuming the $8 equaled 2 gallons that is 5.6 gallons used to drive 23 miles, which equals 4.1 miles per gallon. The majority of the miles were driven via highway at less than 65 mph. I expected pretty low mpg from this type of vehicle, but that is very poor.

Linda D. en

Grado:

El cliente no dejó un comentario.

bronson h. en

Grado:

El cliente no dejó un comentario.

jerald s. en

Grado:

El cliente no dejó un comentario.

Roger J. en

Grado:

nothing at all

robert o. en

Grado:

El cliente no dejó un comentario.

Chase G. en

Grado:

El cliente no dejó un comentario.

daniel s. en

Grado:

I was told I get back 50 bucks haven’t seen it yet

Darel D. en

Grado:

El cliente no dejó un comentario.

DANIELle R. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Right tire was not great! Very bald and probably shouldn’t have been able to drive on especially long distance.

Michael T. en

Grado:

El cliente no dejó un comentario.

joseph c. en

Grado:

All employees were polite and professional, and made the experience of moving much smoother and less stressful. Easy reservation, pick up and return after hours. Highly Recommend !

Ann S. en

Grado:

If customer reserved wrong truck, either upgrade or find nearest location to get one.

Steven c. en

Grado:

El cliente no dejó un comentario.

joe l. en

Grado:

Everyone involved was very helpful and friendly! I would use this location again.

Adrian S. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

Max I. en

Grado:

It was so crowded The entrance was blocked with trucks

James L. en

Grado:

The staff was amazing and all my questions were answered as I asked. The trunk was kind of dirty, however she got me from point a to point b no problem. 9/10

Matthew L. en

Grado:

El cliente no dejó un comentario.

Mark A. en

Grado:

El cliente no dejó un comentario.

ERIC S. en

Grado:

Friendly and fast service. Very happy with the experience

David H. en

Grado:

El cliente no dejó un comentario.

kimberly s. en

Grado:

Nothing. Everything was perfect and easy. The employees were so helpful and friendly.

kajaia b. en

Grado:

El cliente no dejó un comentario.

Virgil R. en

Grado:

Great customer service. Dont change anything!

Lester S. en

Grado:

El cliente no dejó un comentario.

Margie M. en

Grado:

Over charge on gas they said was 3/4 tank and was only 1/2 had to dispute

julliann s. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

Great place to rent from and the staff was fantastic. Very friendly and knowledgeable.

Theresa R. en

Grado:

El cliente no dejó un comentario.

Sandy W. en

Grado:

I think everything went great. I can't think of any other thing that could have been done.

rb d. en

Grado:

We rent four 26 foot trucks annually for a prom dress program and keep coming back because Tim and his crew treat us like royalty and it's always like visiting with old friends!

rb d. en

Grado:

this is obviously an extremely well managed operation.

rb d. en

Grado:

Best U-haul location I have ever dealt with.

rb d. en

Grado:

Tim and this location are the best !

david l. en

Grado:

El cliente no dejó un comentario.

A Jeffrey O. en

Grado:

Exceptional service and very accomodating in helping us size the right trailer.

RICK J. en

Grado:

The Sam Neace location had a very rude older lady. She told me to rent from Penske if I didn’t want to travel the extra 4 miles to the Dixie hwy location. You see, I booked the rental at Sam neace but they told me to go somewhere else because they only do in town rentals, not one way. Very unprofessional and inconvenient.

Richard G. en

Grado:

Got my truck in about one minute and then checked it in 4 hours later and it took less than one minute. Great Service!

Paul M. en

Grado:

El cliente no dejó un comentario.

ralph s. en

Grado:

El cliente no dejó un comentario.

ismail y. en

Grado:

One tire was low on air there some orange lights on dash board. I think no one did check that vehicle before they rent it out

Randy F. en

Grado:

El cliente no dejó un comentario.

sandy s. en

Grado:

Nothing everything was smoith and easy. besides possibly giving chocolate to the stressed out movers! Lol. Everyone was very nice, friendly, I was stressed and brain was on 100 thoughts and employees were patient with me. Owner loved his job it was obvious and made the atmosphere friendly!!! Awesome! Sandy

Keith M. en

Grado:

El cliente no dejó un comentario.

RONALD C. en

Grado:

El cliente no dejó un comentario.

marissa l. en

Grado:

El cliente no dejó un comentario.

Susan E. en

Grado:

it would be nice to have electric mirrors and not need to adjust the mirrors manually on vans. Otherwise a great experience

Richard A. en

Grado:

El cliente no dejó un comentario.

Becka S. en

Grado:

The whole experience was super quick. And the owners were very friendly.

Ercel B. en

Grado:

Fast and friendly!!!

Nancy M. en

Grado:

El cliente no dejó un comentario.

robert r. en

Grado:

I go back because they treat me right. Rob

shantel r. en

Grado:

El cliente no dejó un comentario.

gregoria l. en

Grado:

Cuando se alquile un camion grande y el cliente pague por uno grande no le den uno mediano por que eso es engaño. Eso fue lo que me hicieron a mi. Y no es la primera ves que rento con la compañia

julliann s. en

Grado:

The staff are SO AWESOME and friendly.

george a. en

Grado:

They stored my stuff for 6 months and delivered them in good condition.

Stephen K. en

Grado:

The 15ft truck I had was out of alignment. pulled hard to the left. driver side front tire worn on the edge. Otherwise, truck ran fine and was clean. Service was good, friendly.

brent p. en

Grado:

Very kind and courteous! Quick and easy process.

david b. en

Grado:

El cliente no dejó un comentario.

Christy B. en

Grado:

El cliente no dejó un comentario.

Dave H. en

Grado:

El cliente no dejó un comentario.

Marisol R. en

Grado:

Great customer service.

Terri I. en

Grado:

Knowledgeable, helpful folks

DaRen B. en

Grado:

El cliente no dejó un comentario.

WILLIAM P. en

Grado:

Service was quick and staff was professional .

Misha M. en

Grado:

El cliente no dejó un comentario.

Henry S. en

Grado:

Update the magazines in your waiting area.

George L. en

Grado:

Stop nickel and dimeing people to death when they use your equipment. I am a frequent uHaul user, because of the amount I travel for work. But,I will be using Budget from now on.

Justin B. en

Grado:

El cliente no dejó un comentario.

October R. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

The staff there were very accommodating, friendly and a pleasure to work with.

Lara S. en

Grado:

Sat morn was extremely busy. I would reccomend more employees.

Jason H. en

Grado:

El cliente no dejó un comentario.

Samantha I. en

Grado:

El cliente no dejó un comentario.

Charissa D. en

Grado:

Everything was perfect as usual.

ERIC S. en

Grado:

Everyone was very friendly and helpful on the phone and in person. They answered all my questions and took care of our needs. Moving is never easy but they did everything possible to accommodate!

jeff e. en

Grado:

El cliente no dejó un comentario.

thomas p. en

Grado:

El cliente no dejó un comentario.

Curtis N. en

Grado:

El cliente no dejó un comentario.

Kimberly S. en

Grado:

El cliente no dejó un comentario.

Phong N. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

State what side the fuel tank is on, most do. The one I had today didn't and I had to get out in the middle of a gas station parking lot with a 26' box truck. I didn't mind as much as the people I was holding up.

Glen S. en

Grado:

Good job

Frances C. en

Grado:

We will for defintaly use this u-haul again. Up front about what the price would be. Everything was ready to go. Gave us infro in case anything happen, like flat tire etc. THANK YOU for making this trip easier. GOLD STARS all the way.

Wayne S. en

Grado:

Just keep the employees you have it was a pleasure working with them.

Andrew W. en

Grado:

N/A

Mandy R. en

Grado:

Online check in for returns needs work. But over all great company!

Marlene B. en

Grado:

Absolutely nothing!... Keep doing what you're doing. Being professional, prompt and caring. Very rare these days!

Tom M. en

Grado:

El cliente no dejó un comentario.

Bryan K. en

Grado:

Easy drop off, thanks.

Justin B. en

Grado:

Very curious

karin d. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

I had a better than expected experience with staff at this location. Sarah was very friendly and helpful in providing me the equipment I needed. The GM was also very helpful and professional when I returned the equipment. There's nothing I would change based on my experience. A+++

john s. en

Grado:

El cliente no dejó un comentario.

Jeremy H. en

Grado:

Great and helpful employees

Shafonz G. en

Grado:

El cliente no dejó un comentario.

Kenneth B. en

Grado:

El cliente no dejó un comentario.

Johna H. en

Grado:

El cliente no dejó un comentario.

Khampannha K. en

Grado:

El cliente no dejó un comentario.

Bruce G. en

Grado:

Fast, Pleasant and Helpful Staff...would highly recommend. Thank Erlanger Team!!

Kevin C. en

Grado:

My original location was Park Hills KY due to location. I don't believe I was informed when I made the rental agreement that I need to

PAMELA K. en

Grado:

El cliente no dejó un comentario.

MICHAEL C. en

Grado:

El cliente no dejó un comentario.

tammy c. en

Grado:

Staff friendly and very helpful.

Shelley G. en

Grado:

To have an indoor climate control unit, I wasn't happy when I removed my property. Everything had saw dust and some kind of other dirty substance all over everything. I have never had this problem!

lorelei w. en

Grado:

I had multiple issues with billing n had to get bank statements to prove I had paid. It was very stressful and cost me a lot extra even whenset it up to be paid by the 5th but was continually charged

Maria V. en

Grado:

There was mice droppings all over my things.

Todd G. en

Grado:

First Class Service. Awesome location! Thanks for making our move super easy.

bette f. en

Grado:

I was very pleased. The employees were great!

Todd G. en

Grado:

Christy was incredibly helpful in helping us get settled. Thanks to her for making our move to Kentucky extremely easy!!

Danitra B. en

Grado:

Was told I could fit a washer and dryer in unit, but when I came it was above another unit which was impossible to lift a washer a dryer into. Lower units door wasn't wide enough in 6x8 ft space

MATTHEW W. en

Grado:

This is a very convenient, cost-effective, clean and secure facility to store your valued belongings. The staff is more than helpful and accommodating. I highly recommend this location!

dave h. en

Grado:

unit wasn't available and staff didn't show any cares

Manisha M. en

Grado:

Poor service. Their employee accidentally cancelled my moving help order and they did nothing to sort it. Instead I had to reorder and then ask them for reimbursement.

william m. en

Grado:

The storage unit was well maintained and the staff was very helpful. I will recommend U-HAUL to my friends and family when they need a place to help them with their moving and storage needs.