Comentarios del cliente para U-Haul Moving & Storage at Colonial Blvd
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Colonial Blvd
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vincent v. en
I personally have never had a complaint, if there was a concern they are always willing to make it right.
scott h. en
Dolly reservation was made with the truck but we never got it.
Michael R. en
This was what one would expect at a U-Haul facility. Clean, well equipped, personnel were great, quick service.
ALFONSO N. en
EXCELLENT
Judy S. en
staff all very helpful recomend to all
Elmer H. en
Smooth well laid out drop off process.
gary h. en
did not rent at this time. will keep in mind for future
Douglas F. en
The location made a mistake on their end and gave us the wrong truck. Called and couldn’t figure out where the truck was. Then received email today saying that we never returned the truck. So I had to drive down to the drop off location and find the truck we did use.
Kevin D. en
I rented a trailer for 3 hrs was charged 2x and now I have to wait 5 days for the overages to be put back on my card. Totally wrong
Craig G. en
Great selection of rentals. Staff very helpful.
anthony l. en
Service was fast and I was able to get in and out of the location very quickly. I would use u haul for a pickup truck again in the future
Matt H. en
I had a great experience. I was in an out in no time both when I rented the trailer and when I dropped it off. People were friendly, and the price was fair. Good overall experience. Thanks
Lindell D. en
Very pleasant experience. Customer Service was courteous, efficient and very helpful. No issues whatsoever ??
susan j. en
we ordered a furniture dolly and was told the day of moving there were none to be had. A BIG disappointment! Having that would have made our move ALOT easier!!!
Robert P. en
Continue to have excellent employees like Steve and Amanda. Moving isn't ever an easy stress free experience, but the service from these two very efficient and friendly employees helped to minimize the burden and inconvenience of the ordeal. This has been the type of service that I had received from Uhaul as a resident in Ohio, and now here in Florida as well. I shall continue to remain a loyal customer in the future.. Respectfully, Robert E. Patterson II
Katisha M. en
Long as y’all have Amanda working at this location the experience will continue to be GREAT!!!!
Douglas N. en
Steve was very helpful during the complete process of checking in the truck, showing me my storage unit and explaining everything in detail.
Karen H. en
I did have trouble with wet mattress when picked it up.
Joan S. en
Reservation was easily made on the website no issues at all
omar h. en
Thank you
Paul F. en
Great customer service and was in and out quick. Have used this location many times.
Karl O. en
Professional nice people.
Paula C. en
Good experience overall
jon w. en
It was a nice experience. The staff, especially Darren was extremely patient and helpful as we figured things out.
DENISE LYNN R. en
Friendly,compassionate and helpful.
jon w. en
The staff was great! Very patient and helpful as we figured out what was the best option for our storage unit.
DEBRA F. en
Great, easy, helpful and quick
Craig K. en
Thanks. The cart that was available was really helpful as well
karen g. en
The staff is great and very knowledgeable about products and service provided they go out of their way to make sure you are taking care of on any issue
JANETTE L. en
Very nice customer service.
jeremy b. en
Great and facility
Rebecca T. en
Great customer service, they aim to please
Manuel M. en
Place worked out great! Got an apartment that was close by. Made relocation of my goods real easy. Units in great shape.
Stephanie T. en
Quick and easy
Manuel M. en
Great service. First time I've seen where they checked tire pressure before in hooking trailer. Crew stays on top of returns. Makes me feel good they are checked for going out.
kendal d. en
Just one incident of a dude in barely any clothes look like he lived in one of the units. Kinda creepy
Douglas B. en
Worked very well for me
HENSLEY H. en
My truck was not available for the day I made my notification and reservation, which was done a month in advance. They called me the day before I was to pick up the truck and told me.
Mirtha M. en
Great
Iris C. en
U- haul is the best I give you 10 stars
Lawrence C. en
The staff is friendly and great customer services. The facilities is very clean.
William H. en
Great service
John E. en
All of the staff, every time we’re fri and helpful. Getting emails for my billing was a great reminder. Easy ways to pay also. Good experience! I’ve already had a friend my stuff in at this uhaul.
Lionel G. en
Everyone was efficient and courteous.
Karen H. en
Forgot my key when I went to empty my locker. Uhaul wanted to charge an exorbitant $50 to cut my lock off. This is all that prevented an excellent rating.
Alberto c. en
great service !
Laurie R. en
Very nice and helpful. One comment, they are always very busy so when anyone calls they have to be put on hold. Maybe someone to answer calls would make the check in process a bit more smooth for them
todd a. en
Very friendly and easy to deal with
Keith P. en
Staff was always very friendly and helpful.
Karen S. en
Very quick easy return.
Heberto B. en
Excelente servicio y profesionalidad
sharon e. en
Very helpful and knowledgeable.
Iris C. en
Thank you for helping me out in Al my questions
Gale P. en
Facility fine. Most employees friendly.
martha m. en
Excelente customer service. Truck windows were dirty and the truck ride was very noisy
katherine l. en
7-25-18 was not my move out date !! 7-17-18 was my move out date,cameras will verify that My email from uhaul stated automatic withdraw of $150.71 .I haven't recieved back protocol got me no where!
Gale P. en
Everything good with Darren and all check-in. Then when I returned truck after 22 miles and putting in 2.5 gallons, Steve said it was not enough. Got more gas: total 5.5 gal. for 23 miles. Rip-off.
Stephen W. en
None
ELIZABETH Z. en
Staff very nice and helpful" problem lies with GM lack of availability by phone or ability to return calls. Also you make a reservation for a specific unit and arrive and they give you something else.
Debra K. en
Had the storage unit for almost 2 months, the security entry gate was broken for about 1 month. Not very secure.
John R. en
Professional staff and management.
Cesar R. en
The best
Larry W. en
none
SUSAN B. en
Great staff!
brian J. en
Staff was very helpful and informative. Facility was very convenient to our home. Move in and move out was easy. Would definitely use this facility again.
EDWARD L. en
Only concern was the entrance gates were open at times to allow anyone to enter and leave.
linda b. en
I rented a storage unit for over a year. No problems and the price was right. A broken gutter was immediately over our storage unit and rain would pour onto the door. gutter was replaced.