Customer Reviews for U-Haul Moving & Storage at Buckley Rd

6,355 comentarios

750 S Buckley Rd   Aurora, CO 80017
(Between Mississippi and Alameda)

(303) 752-4356

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(303) 752-4356

750 S Buckley Rd
Aurora, CO 80017
(Between Mississippi and Alameda)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Your key dropbox after hours is confusing no way to lock and not enough signage

CHAD M. 
Clasificación:
5.0

Staff was great and helpful; the vehicle was just what I needed and the location is very convenient for me. Also rental was a much better price than the big box store that rents pickups. For the length of time I needed it, UHaul was much better price.

Madelyn M. 
Clasificación:
5.0

Easy and smooth experience.

Aniruth S. 
Clasificación:
3.0

El cliente no dejó un comentario.

William O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
5.0

I had a great experience. Darrius took great care of me. He courteous and friendly. Went above and beyond to make you any issues or questions I had were take care of in great detail.

Trevor R. 
Clasificación:
1.0

Rented a truck on 5/12/22. Due to unforeseen circumstances I was late returning the truck. I have rented from this location before and the rep and per the contract it stated if you go over you will incur additional fees. Fine no problem. Wrong at 6:56 am I received a call from the General Manager demanding the truck be returned at 8am or equipment recovery would come and pick up the truck. I apologized for it being late explained it was still full and we would empty it and have it back by the afternoon. He yelled that doesn't work for me. And if it's not back we are coming to get it. Now I was awaken to this unprofessional rude man. Ok I was able to call customer service and extend the contract until a later time with them. After 15 years going to the Buckley location in Aurora, CO that has now ended and I do not recommend. I hope this general manager never has a family emergency that requires a little grace and tact from someone else because he absolutely did not show any. PS he never gave his name.

Sanjanique I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleber L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melese M. 
Clasificación:
5.0

Good location - easy access

Nicholas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE D. 
Clasificación:
5.0

I am happy to be back renting at this S Buckley branch! I'm happy with the new management , Darrius and his team! Their customer service skills is excellent! Good job guys keep it up more regular customers will be coming back. This is my home station!

JONAS L. 
Clasificación:
5.0

The drop off location had great customer service. I had a severe family emergency in which the driver of the truck was no long with us and they quickly sent over someone to pick up the truck for me to drop it off. They made this very traumatic and sad time in my life a little bit easier and I appreciate it.

Lauren A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor H. 
Clasificación:
3.0

When trying to pay bill had alot of road blocks

Sharon W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharil M. 
Clasificación:
5.0

Very good

ROBERT W. 
Clasificación:
5.0

Bueno

Mamadi K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhani L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra F. 
Clasificación:
5.0

The truck was not properly maintained and the door didn't close all the way so the drive was horrible because of the noise caused by the door not shutting tightly.

Naomi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anfernee O. 
Clasificación:
4.0

UHaul in general … Giving me 24 notice I have to drive 3 hours in rush hour instead of literally 5 min down the street is RIDICULOUS.

KRISTINE T. 
Clasificación:
3.0

Customer service did not care at all about the fuel mileage with this vehicle neither does U Haul just a bad experience all together !!!!

Mark N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann H. 
Clasificación:
1.0

Fire Darrius Flood. He is a bold face liar. He copied my drivers licence front and back. Asked for 2 points of contact. In addition he asked to hold another form of ID. I gave him my military ID. When I returned the truck he said he did not do that and to not come in the store. He would not let me view the security tape. Please review the tape.

Duemont W. 
Clasificación:
3.0

Staff was wonderful the app for check-in and drop off did not work properly.

Sandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

nathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOLANDA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZOE D. 
Clasificación:
5.0

Very fast n efficient check-in person

Robert D. 
Clasificación:
2.0

The receptionist up from was very short in communication while checking me in for pick up. He had shaggy hair and a beanie on. When I came back to drop off the key an hr later, he was mopping and seemed in a hurry. Grabbed the key out of my hand at the door and said you're good to go. I only drove 7 miles and have not got my refund for the 23 other miles I was charged for. I'd like someone to reach out to me regarding my reservation. 720-649-2316.

Megan Y. 
Clasificación:
2.0

Very poor scheduling process.

Derrick W. 
Clasificación:
5.0

The entire crew was on point, very knowledgeable, quick response, rates were favorable, I was in and out in no time, this was the highlight of my entire move... MOVING IS STRESSFUL, this crew made it tolerable

Michael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DILLON H. 
Clasificación:
5.0

Drop off was easy and the personnel was friendlly. Great experience.

Mike H. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfredo S. 
Clasificación:
5.0

Very nice employees

HARRY M. 
Clasificación:
1.0

The service was bad because of the attitudes of the agents. I asked for the reason my bill was $137 and the guy wanted to argue about it he was all about and I told him I wasn't trying to argue with you I just wanted to know what the charges were.

Troy W. 
Clasificación:
5.0

Very friendly and helpful staff!

Paula B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
4.0

Have the truck available at the time of the reservation.

Dean P. 
Clasificación:
3.0

I was charged a different amount than what I was expecting from my online reservation. For some reason there were two separate charges.

Efren O. 
Clasificación:
5.0

Great service. No wait times

Ryan P. 
Clasificación:
5.0

Great service highly recommended

JAIME M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandre O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan B. 
Clasificación:
5.0

Great

Luann R. 
Clasificación:
3.0

The van and trucks are exclusive to credit cardholder,that was not awesome. I intend to rent the van but I was declined due to not having a credit card to make payments.perhaps,major debit cards were not accepted to rent neither the van nor the truck. In conclusion, means of payment needs to be made easier.that is,all major debit cards should be acceptable for all transactions

Ajao M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
2.0

Sweep out the uhaul before giving it to new client

Alexandra C. 
Clasificación:
5.0

You do great. Thanks!

Dean B. 
Clasificación:
1.0

I called this uhaul place regarding the trailer and they were not helpful about assisting this problem with the faulty auto transport. I would like compensation for the headache I dealt with on this trip

LEYLA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer L. 
Clasificación:
1.0

Bad service people

Thao N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Necie H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff P. 
Clasificación:
5.0

If a team member is on the phone please always take time out to greet the customer why they are waiting to be serviced.

ERNEST W. 
Clasificación:
4.0

Never received a receipt for my rental after turning it back in with extra fuel.

Mike M. 
Clasificación:
5.0

Great Job… smooth and easy transaction Joe did a great job for me

JoelJoey A. 
Clasificación:
2.0

Stop making it so complicated to make a reservation. Click on the items and then check out, stop trying to sell lots of services with every single equipment . If I am renting a small truck it means that I am broke so I don't need to spend money in a company to help me load the truck

Sal G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ajao M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

Trailer was FULL of dirt when we picked it up (like 1/2 in thick in every groove) I did not get the trailer I requested (6x12 with ramp). I still got a 6x12 but no ramp. $5 does not really cover the hassle of picking up everything and lifting it into trailer--heavy and dangerous. Sigh. This is the second time this has happened at this location.

Donnie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

We have used this storage facility for years and have no issues. I like the secure facility and they are clean. Staff have always been top notch.

Christopher R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro R. 
Clasificación:
5.0

More trucks

GEORGE W. 
Clasificación:
5.0

Christopher was very rude and unprofessional not only with me but also his employees. He allowed one associate to open and assist myself and 3 other customers as he walked around saying they were busy. Upon the the return of the truck he just was very unpleasant to deal with. As this was my first time ever renting with UHaul I have been swayed to rent again

Shakevya J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ricky R. 
Clasificación:
5.0

The staff was extremely helpful and friendly. They made ensured that we were happy and understood the checkin and check out process. The storage room was immaculate.

Shawn B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
5.0

Knowledge and experience also very helpful

curtis M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Renia H.  |  First Impressions 
Clasificación:
5.0

Was very nice. Just one thing is they don't refund you if you move out early

Kayla F.  |  Overall Experience 
Clasificación:
4.0

The truck that I rented was the worst the worst that I have used in the past 2 years and I rented numerous times. Headlight out, and numerous dents on the vehicle which takes time to document.

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ginger T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
3.0

Glad I wasn't there long. This guy "kid" who told me to drive behind the building was not clear in his communication. Not friendly or inviting.

jamie A. 
Clasificación:
5.0

Na

Steve T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marat K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

Continue same as current approach. Very personable & professional!

KEVIN S. 
Clasificación:
5.0

Great staff that were helpful. Was surprised how smooth the process was to get a unit. Very professional!

nicholas carl m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAQUIN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan G. 
Clasificación:
4.0

Check in process

Alicia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominico A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mario A. 
Clasificación:
4.0

The gas tank was at a quarter of a tank. You should never rent out a vehicle that is less than 3/4 of a tank.

Jennifer C. 
Clasificación:
4.0

Gracias por El Servicio y Atención!!!

rodrigo J. 
Clasificación:
5.0

They went above and beyond to make sure I had the right trailer, and Turn-In was just as quick .

Russell O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol P. 
Clasificación:
5.0

Great service!

David C. 
Clasificación:
4.0

Every thing was fine other then the price which I thought was a little high. However do to the fact the units were climate controlled, I could under stand the prices. I could not pay the higher cost. I found one that was twice the size for less money, but not inside.

Chuck S.  |  Overall Experience 
Clasificación:
5.0

Having the carts available was awesome, being on the first floor was so easy to load and move out!

Rolf/ Martha H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Esther D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

bill k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alan c.  |  First Impressions 
Clasificación:
5.0

I will use it again when needed.

IRENE H.  |  First Impressions 
Clasificación:
1.0

Well, Robert (the previous GM for 750 Buckley in Aurora, Co) never kept promises made to waive late fees when I was out of work due to an accident. He also promised prorated refund of rent when I moved my things out of the unit (1733.) While I was there loading the trailer I drove from Washington to Colorado the employees were lazy and disrespectful. They paid attention to their phones and gossiping about the drugs they took at the rave they attended for New Years Eve. Which then one of the employees ran after me when I was pulling out with a walkie talkie to radio the trailer number to the others because they assumed I stole the trailer. I just want what was promised at this point. Especially after being accused of being a thief. I don't know what the deal is with this location but the entire two years I had my unit there it was horrible. Employees would curse me out and call me names because I was late on my payments. Nobody ever returns your calls or messages either. Someone needs to really do something with the people and their attitudes there.

kyle G.  |  Overall Experience 
Clasificación:
5.0

Good service , very clean and efficient. Was easy and very convenient to use

Chelsea K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS J.  |  Overall Experience 
Clasificación:
2.0

The employer has to watch what that saying around customers and who they are taking too

WALLACE L.  |  Overall Experience 
Clasificación:
1.0

The GM, specifically, was a real jerk. I had 2 units in the building. The units were billed on separate cycles on different days. One of my units was paid up and one was a few days late when my dad and I stopped by to drop off some camping equipment. I only needed access to the unit which was paid up, and I was denied entry to the entire building because my other unit was slightly past the due date. Not only were we denied entry, the GM was mean about it. I was livid; I was literally shaking from shock and anger at the way he talked to me. The GM was completely uncaring and rude to the point that I lost my temper and said it was bs for which I immediately apologized, but maintain that is technically correct. My father was furious, too. I ended up paying for the other unit and letting the GM know that we would be emptying both units and leaving before renewal. That's exactly what we did. His behavior was completely unacceptable. Firstly, what he did was wrong and secondly, his attitude was disgusting. A man should not be in a customer-facing role if he can offer zero compassion or empathy. Furthermore, I will be emptying a third unit at another u-haul locations as soon as arrangements can be made. I am really upset about this incident and I want nothing further to do with the entire company after this experience.

Laura P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emma B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Rayel M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawnee R.  |  First Impressions 
Clasificación:
5.0

Robert is a great manager. Please recognize him for his exemplary customer service skills.

SUSANNA M.  |  Overall Experience 
Clasificación:
5.0

Manager and workers had excellent service 👍

toyya r.  |  Overall Experience 
Clasificación:
2.0

I came into the facility as I needed to update my autopay for my unit as my checking account changed due to a merge. I was told I couldn't use my checking account to do this and had to iise a debit/credit card. In the mean time the staff was more concerned with video games etc. and it wasapparent the associate didn't hear my need after explaining twice. Once I paid my monthly fee I asked was this set up on auto payment, had to look at the screen as he was leaving, said yes ,and told me to I can call back if needed then walked away. Associate distracted, not focused on the customer for a simple transaction and not confident my acct is set up correctly. Most likely will need to call again. Poor service.

MICHELLE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dina P.  |  First Impressions 
Clasificación:
5.0

thank you

Thomas J.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service!

toyya r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger S.  |  First Impressions 
Clasificación:
5.0

Really a great experience being able to rent a moving vehicle and be able to rent storage at the same place. Storage facility is quite impressive - from the security to get in, to the carts, ease of getting to your storage locker and it was really clean!!! Made moving much more pleasant Thank you!

Regina D.  |  First Impressions 
Clasificación:
5.0

Thank you to the U-Haul staff at the S. Buckley location. They were always professional and with the utmost curtesy. The facility was always clean and safe. I highly recommend this U-Haul and storage facility for all your moving and storage needs.

Frankie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Ashley H.  |  Overall Experience 
Clasificación:
5.0

This is where you want you're next storage unit... real talk

Adrean J.  |  Overall Experience 
Clasificación:
5.0

Everyone was nice and friendly. They walked through step by step of everything we needed to know to use their units. They didn't just give you the key and tell what to do on your own. I liked that.

SHARON R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn J.  |  Overall Experience 
Clasificación:
5.0

Great customer service. Staff was super easy to work with, and friendly.

Nick C.  |  Overall Experience 
Clasificación:
5.0

It's a perfect setup. Nice and clean and the staff was very nice when I was trying to figure out the door to get in.

Hollie J.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Jaquetta G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty'Vaughn I.  |  Overall Experience 
Clasificación:
4.0

It would have been nice to be able to access the storage unit after 10pm but otherwise I had a great experience!

Danniell I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn j.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carolyn W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas J.  |  First Impressions 
Clasificación:
2.0

I was told that i would have a main floor storage area and that didn't happen. I then got my storage room and that was already occupied so then they gave me another one. Got most of my stuff in and the reader or card stopped working.

richard w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danniell I.  |  First Impressions 
Clasificación:
5.0

Really good experience, they were a bit busy so it was a bit of a wait to be assisted. When I had to get a larger storage unit they were quick to help us upgrade. Friendly staff!

Brittany F.  |  First Impressions 
Clasificación:
5.0

Good job folks in helping another military move! LCDR Nowell

Sonja N.  |  Overall Experience 
Clasificación:
3.0

Checking out my storage process needs improvement. They guy didn't listen to anything I was saying to him and made me walk all the way to the storage when there was already a uhaul lock saying it was customer ready.

Marcus T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dolores c.  |  Overall Experience 
Clasificación:
1.0

I had such an awful experience checking in. The representative that checked me in took FOREVER! 30 mins to check in is RIDICULOUS!!! Not only was she slow but literally kept falling asleep at the desk! (multiple times) As well she continued to eat her food in front of customers and would stop her typing in the system to take a bite of her food. I was asked for 1st floor or 2nd. I picked 1st and she assigned me 2nd as she was not paying attention due to falling asleep. I as well rented a 5 X 10 X 8 and she gave me a 5 X 5 X 8. Worst experience EVER! Now I have to waste time out of my day to go back to the uhaul and switch it to the correct storage I was supposed to have in the first place

Brandie V.  |  First Impressions 
Clasificación:
3.0

Truck that i used was unsafe, as i was driving, driver side door opened all of a sudden. Unsafe

MARTHA P.  |  First Impressions 
Clasificación:
5.0

Kind employees!

Megan J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cleo F.  |  Overall Experience 
Clasificación:
3.0

Prices are a bit high. Also there should be one swipe for check in and opening the door not two.

Stephanie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelo L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaliyah G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie S.  |  First Impressions 
Clasificación:
5.0

Have used this specific location for the last couple years for my moving and storage needs. Everyone is friendly and always very helpful, makes moving a little less stressful. The store is always stocked with many useful supplies. The price is reasonable for what you get and the move out process is very easy. Will definitely be coming back for any future moving needs!

Julia C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M.  |  Overall Experience 
Clasificación:
5.0

Due to a burst pipe which caused some water damage, our belongings were moved to a new unit. This was handled very smoothly and quickly. Staff was professional, organized, personable and extremely efficient.

MARIE W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

anetra d.  |  First Impressions 
Clasificación:
5.0

I cannot say enough good things about U-Haul from Colorado Springs, CO. to Aurora, CO. . I struggled to keep my end of the move together, due to life beyond my control if something was to go wrong it did. Murphy's law was crashing in on me from every direction. Yet, somehow U-Haul stood beside with change after change and every request I made, there were many. I wish I had everyone's name so I could mention you personally. U-HAUL ROCKS!!! Than you for not letting me down. Cindy Cunningham

Cindy C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Deja H.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for your excellent service and making my move and need for storage so easy and convenience. You saved me!

dawn j.  |  First Impressions 
Clasificación:
5.0

Very helpful.

Lolita A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M.  |  Overall Experience 
Clasificación:
1.0

Manager was very rude and not helpful at all, other employees was ok! I will never use this uhaul storage again!!!!

Pamela K.  |  Overall Experience 
Clasificación:
3.0

Check in process was extremely slow. All the personal contact questions were way too invasive. The clerk called my emergency contact without even asking me. He disturbed my 90 year father.

Joseph B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dorian D.  |  First Impressions 
Clasificación:
5.0

Every employee was professional and helpful.

Tae K.  |  Overall Experience 
Clasificación:
1.0

I experienced an issue with the storage facility where upon checking my unit the lock would not open with the key. When I involved one of the staff members (Kimberly Cole) about the issue, which she nonchalantly prompted that my lock may have been tampered with and suggested how to get the lock off with a tool. Once that was unsuccessful, the on duty manager (Brandellyn Cunningham) stated that to gain access to my belongings I would need to call a lock smith since they did not have anything to cut the lock with on-site, which she assured I could be reimbursed or credited for the $89.99 if I brought my receipt. I inquired about the refund/credit and having management check security footage to ensure my lock was in fact tampered with and to consider relocating my belongings. But instead I was given the run around each time I tried to get in touch with the General Manager, Robert. Overall, my experience with customer service at this facility was very poor and my concern for the safety of my belongs was never met.

Amber W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah T.  |  Online Move In 
Clasificación:
5.0

The manager George went above & beyond to honor the reservation I got through getting a rental, after the rental customer service representative would not honor the deal. George truly saved the day. THANK YOU GEROGE

Jennifer W.  |  First Impressions 
Clasificación:
3.0

The facility was fine, the employees are not the best. Sometimes they are rude and the service is always slow. It does not seem like the employees like each other and get along. One employee asked another employee for help because she did not know how to do something and the other employee end up being very rude to her.

JESSICA F.  |  Overall Experience 
Clasificación:
5.0

Customer service was great. Followed all Covid procedures.

Marlene W.  |  First Impressions 
Clasificación:
5.0

Ms. Nicole Pixley and Ms. Frand (I'm shortening that because I didn't get her full name), were awesome! They made the whole process smooth and easy. The access hours for the storage unit without after-hours access was not all that convenient and paying extra for after hours access was not convenient, but other than that, I really appreciate how easy U-Haul made the move.

Aneesh J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth G.  |  First Impressions 
Clasificación:
4.0

Super super employees. Super helpful. Super nice. Super place.

Donna P.  |  First Impressions 
Clasificación:
1.0

I was one day late and came to clear out and was told i owe for the whole month? To pay for a month i cant and wont be using? Is Uhaul that hard up for income? Up yours you cheap a ss es.

Scott C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP R.  |  Overall Experience 
Clasificación:
3.0

Would have stayed there but the price kept going up being a long time customer you should have discounts or something long those lines for the customers that have been there for years.

FRANKLIN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donna c.  |  Overall Experience 
Clasificación:
5.0

The service was excellent 10/10 would recommend.

Brian T.  |  First Impressions 
Clasificación:
5.0

I was very pleased with how polite everyone was. I particularly appreciated Nicole's patience in explaining why she needed additional contacts on the account. She explained everything slowly and efficiently, and then she walked us over to my storage and showed how everything worked. I do want to share when I first called the lady who answered the phone was very nice and helpful given that things changed for me just that day and I needed a truck, moving help and a storage unit. A special thank you to Brad from Movely for getting me 2 very nice movers! Thank you all so very much!

CAROL M.  |  First Impressions 
Clasificación:
1.0

There's was line of people waiting for services and the manager was just walking around not helping the one clerk assistant the customers. That's bad business.

Larry P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

donna c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler Y.  |  First Impressions 
Clasificación:
2.0

Rude staff one lady from behind the desk got into a loud argument with customer which ended up escalating with police showing up.

MICHAEL C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda E.  |  Overall Experience 
Clasificación:
1.0

Customer service sucks

jasmine l.  |  Overall Experience 
Clasificación:
4.0

After snow storms the parking lot and the area going into the storage was never shoveled customers would have to walk the the snow and on ice to get into the building. But the area into the store was clean

DEBBIE O.  |  Overall Experience 
Clasificación:
5.0

Friendly and very helpful. Thank you to Justin for taking care of us.

PHILLIP R.  |  First Impressions 
Clasificación:
5.0

All good; thank you!

natalie B.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Lucille T.  |  Overall Experience 
Clasificación:
5.0

I had confidence that all my belongings was safe and the people are very friendly and the price is right thanks so much U-Haul

David W.  |  Overall Experience 
Clasificación:
5.0

Never had a problem . Everyone is helpful and everything is very clean  would recommend u-Haul on 750 S Buckley Rd. Thanks guys!!

Kaleshia P.  |  Overall Experience 
Clasificación:
4.0

ND

Stephen B.  |  Overall Experience 
Clasificación:
5.0

.

elis r.  |  Overall Experience 
Clasificación:
4.0

Ninguno

Barbara E.  |  Overall Experience 
Clasificación:
2.0

It was a clear in your face nickel and dime ripoff to demand I pay insurance for my pretty worthless stuff when not wanted and having to buy a lock you demand instead of using a lock of my own.

Jamie M.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful staff. Facility was well maintained and convenient/easy to use. I would recommend this location to family and friends!

Steven B.  |  Overall Experience 
Clasificación:
5.0

Jared helped me and everything was perfect.

DESTINEE B.  |  First Impressions 
Clasificación:
4.0

All went smooth. Good customer service

Kent S.  |  First Impressions 
Clasificación:
3.0

Everything was great, however, the entrance to the facility was often busy and other renters sometimes clogged the entrance way, making it hard to load/unload

TOM S.  |  Overall Experience 
Clasificación:
5.0

I really appreciated how easy it was to make my payment over the phone. And all employees were very friendly.

frankie e.  |  Overall Experience 
Clasificación:
1.0

Elisha provides excellent customer service. Unfortunately her coworkers do not. Two of them are most rudest individuals I've encountered how they speak to other customers. One of them is the manager.

Sen C.  |  First Impressions 
Clasificación:
5.0

Very professional

Gregory H.  |  Overall Experience 
Clasificación:
5.0

The only thing is there was a place to leave furniture that was lightly used we put some really nice stuff there and was told we could not do that. Other then that the staff was nice .

Michael R.  |  Overall Experience 
Clasificación:
5.0

👍

Langston C.  |  Overall Experience 
Clasificación:
5.0

As always I am a satisfied customer

Maria D.  |  Overall Experience 
Clasificación:
4.0

Great place with great staff!

Sam L.  |  Overall Experience 
Clasificación:
1.0

Lost my accont

Shawn F.  |  First Impressions 
Clasificación:
5.0

Convenient, fast and friendly service!

Natasha J.  |  Overall Experience 
Clasificación:
4.0

The staff and facilities were good. The computer reservation system needs work. Showed me as being in a storage unit but I'd cancelled it before ever moving in. But I kept being billed. Finally fixed.

Mark M.  |  Overall Experience 
Clasificación:
5.0

Ninguno

Jerome W.  |  Overall Experience 
Clasificación:
5.0

thank you for being around

glenn g.  |  Overall Experience 
Clasificación:
5.0

Having a storage unit already available at the end pf the move was TERRIFIC! The $0 rent was even better!

Dominique B.  |  Overall Experience 
Clasificación:
5.0

none

GLORIA C.  |  Overall Experience 
Clasificación:
5.0

Justin is Awesome!!!

Donald B.  |  Overall Experience 
Clasificación:
5.0

Allways good Service

GREGORY O.  |  Overall Experience 
Clasificación:
5.0

The staff were so helpful & attentive to detail, especially Justin G., the GM. He helped us pick a better moving option that was perfect for us; these guys are moving experts! Definitely coming back!

Betty R.  |  First Impressions 
Clasificación:
5.0

Justin & his staff maintain a very clean facility & are really interested in working with their customers to provide a great experience, whether renting a storage unit or a truck. Highly recommend!!!

linda k.  |  Overall Experience 
Clasificación:
5.0

Clean room and great customer service

ulik a.  |  First Impressions 
Clasificación:
4.0

N/C

KENDRA W.  |  Overall Experience 
Clasificación:
4.0

I used a storage unit for more than 3 years. The only trouble I had was the latch to lock the unit it was hard to open and close.

CHARLES L.  |  Overall Experience 
Clasificación:
1.0

normally east and great and have used this place many times for a long time they screwed up my move. Cost me 100 won't see again and made me wait at drop off for over an hour due to U-Haul mistake

colt w.  |  Overall Experience 
Clasificación:
5.0

It was as good of an experience as it could be.

Sam L.  |  First Impressions 
Clasificación:
5.0

The spaces are limited by the cement pillars, thats a minus. Huge shout out to the staff, however! They are friendly, fun and and super engaging.

Cesar C.  |  First Impressions 
Clasificación:
5.0

Prices were too high.

Tranay T.  |  Overall Experience 
Clasificación:
5.0

Ok if I could give this location, Justin and the rest of the staff 10 stars I would. They went beyond great customer service. Their help in planning and executing a cross country move was a huge help.

barbara r.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff

DAVID A.  |  Overall Experience 
Clasificación:
4.0

Gracias

Donell W.  |  Overall Experience 
Clasificación:
4.0

The parking lot is trashy and the snow and ice accumulation was dangerous....ice falling off the roof and gutter was dangerous....the parking lot needs to maintained better.

carmen f.  |  Overall Experience 
Clasificación:
5.0

Great service!

SUSAN S.  |  Overall Experience 
Clasificación:
5.0

The Staff is polite and professional, the facility is very clean, and I so appreciate the area where you can leave things you have no use for.

Tracy A.  |  First Impressions 
Clasificación:
5.0

Justin is a good Manager to work with. Have been having some medical issues and he is understanding in helping me out.

REBECCA T.  |  First Impressions 
Clasificación:
5.0

Efficient, friendly, and helpful!

NICOLE K.  |  Overall Experience 
Clasificación:
5.0

The Manager Josh was awesome!! Answered every question i had, showed me what options i had as far as trucks and storage. Also gave me a quote for my long distance move. Best customer Service by far!!!

cherry t.  |  First Impressions 
Clasificación:
5.0

This facility was ideal. I always felt safe and felt like my possessions were well stored.

Donna B.  |  Overall Experience 
Clasificación:
4.0

My experience was very pleasant here. I had a unit for 4 years and never had any issues.

VICKI Y.  |  Overall Experience 
Clasificación:
5.0

I drop off tuck at1527 Greeley on Saturday 4:30pm...

tommy a.  |  Overall Experience 
Clasificación:
3.0

All staff were very helpful with questions. Like that you can call pay over phone or go in. Online is also available. Only problem was the lights in hallway were out. Made it hard to see .

Diana C.  |  Overall Experience 
Clasificación:
5.0

Everyone was so helpful to us during a difficult time with my husband's medical emergency. Can't thank you guys enough for your kindness! You rock!!

BRUCE K.  |  Overall Experience 
Clasificación:
5.0

great people and place

Neal L.  |  Overall Experience 
Clasificación:
5.0

Friendly and professional after our 1700 mile drive.

Jim s.  |  Overall Experience 
Clasificación:
5.0

Safe and spacious place to store your belongings. The staff is very nice and helpful.

ronai r.  |  Overall Experience 
Clasificación:
5.0

My husband had a medical emergency on the road and we ended up having to turn around and store our stuff. The guys here went above and beyond to help us in a very trying time.

BRUCE K. | Reservación
Clasificación:
5.0

They are very nice and friendly

lucrecia p.  |  Overall Experience 
Clasificación:
5.0

Manager, and employees was very friendly and helpful with all my needs!

Pamela K. | Reservación
Clasificación:
5.0

Helpful & love continued support! Blessings & Happy Holidays All ❤️

lynda r. | Reservación
Clasificación:
5.0

Would use again

CHARLOTE A.  |  Overall Experience 
Clasificación:
5.0

Did not Haber use the storage.. Everything worked out thank you

karon w. | Reservación
Clasificación:
5.0

It was always a pleasant experience. I had no issues while storing here. Staff is willing to accommodate when life happens. Highly recommend this facility.

DEBRA B.  |  Overall Experience 
Clasificación:
3.0

The latch to my locker was extremely difficult to open, appearing to be damaged. I was billed for a full month having used the locker for only 16 days. I was informed that UHaul does not pro rate.

Robert R.  |  Overall Experience 
Clasificación:
5.0

very helpful and friendly. if I need UHaul again, I will go back to this location

kathleen w.  |  Overall Experience 
Clasificación:
5.0

The staff was friendly and helpful. They even accommodated my need to access my unit on my final day before their regular business hours. Thank you for excellent customer service.

Bobbie B.  |  Overall Experience 
Clasificación:
2.0

We contacted them multiple time that the storage is empty after 10 days of using; however, they have not checked the storage for more than 2 months and continued to bill us with late fees.

aiden c.  |  Overall Experience 
Clasificación:
3.0

1

Julien M.  |  Overall Experience 
Clasificación:
5.0

Everyone who assisted us was helpful and friendly.

Ashly Q. | Reservación
Clasificación:
5.0

The check out process went very well. They were very thorough in going over the truck. . The check in process was just as easy. Took less than 5 minutes. Would recommend them

sheila e. | Reservación
Clasificación:
5.0

Thanks you all for being there for me, you 're guys was awesome, May God bless you and your staff, thanks you.

chantel r.  |  Overall Experience 
Clasificación:
4.0

The only problem we had (aside from a 1-hour delay due to a fire alarm no one knew how to turn off) was the extreme heat on the 2nd floor. At times, it was close to 100 degrees, hotter than outside.

jeanine z.  |  Overall Experience 
Clasificación:
4.0

Monthly payments too high

KIETH B.  |  Overall Experience 
Clasificación:
5.0

Nice facility and convenient.

Edwin S.  |  Overall Experience 
Clasificación:
4.0

I only needed storage for a few months, other then the parking and being able to load/unload truck this facility wasn't bad.

kim c.  |  Overall Experience 
Clasificación:
5.0

With staff constant change experience was better than expected!!

LAWRENCE W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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