Comentarios del cliente para U-Haul Moving & Storage at Buckley Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Buckley Rd

Grado total:

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Peter E. en

Grado:

Keep up the good service.

TOM S. en

Grado:

Everything was great, however, the entrance to the facility was often busy and other renters sometimes clogged the entrance way, making it hard to load/unload

arturo M. en

Grado:

I have super bad experience about service that person take care about my service his not have any experience tu take care for customer I never recommend this place for any service

Mark R. en

Grado:

El cliente no dejó un comentario.

frankie e. en

Grado:

I really appreciated how easy it was to make my payment over the phone. And all employees were very friendly.

Robert H. en

Grado:

The team was friendly and very helpful - check out went fast. PLEASE give this team a NEW PC at their front desk - the Win10 sw only works well on a newer model pc - this slows the staff down waiting for the sw to respond - THEY were great! Please give them the best tools! Thanks! P.S. Stacey at corp Customer Support was VERY helpful and went over and above to get our preferred pickup location scheduled!!

Jacob I. en

Grado:

I never received my receipt and was charged more than I was told was the total when I brought the truck back

Bruce P. en

Grado:

El cliente no dejó un comentario.

Keith S. en

Grado:

El cliente no dejó un comentario.

Joyce H. en

Grado:

El cliente no dejó un comentario.

Calvin P. en

Grado:

El cliente no dejó un comentario.

Mat M. en

Grado:

El cliente no dejó un comentario.

tony C. en

Grado:

El cliente no dejó un comentario.

Pamila A. en

Grado:

Truck smelled like cigarette smoke (gross). No way to adjust side mirrors. No steering wheel angle adjustment. Manual windows are archaic. Reverse camera would be helpful.

Donald H. en

Grado:

Set a time to have the Tow hitch installed on the 2019 Toyota Highlander. Dropped off the car and 1 1/2 hours later it was complete. Loved the service and the way the tech explained how it all worked. Thanks to the U-Haul Team on Buckley in Aurora, Colorado

Desiree J. en

Grado:

This Location is THE ONLY PART OF UHAUL THAT DID OK. THIS ENTIRE EXPERIENCE WAS HORRIBLE! SO BAD I FULLY EXPECT THE CEO HIMSELF TO CALL ME... I'M POSTING THIS EXPERIENCE ON EVERY WEBSITE POSSIBLE AS A WARNING TO POTENTIAL CLIENTS TO RUN!!!!

Tashwanette R. en

Grado:

I came in during a time where it was shift change. I took a while because I was trying to get a u box rental. The gentleman stayed after his shift with no complaints and made sure he took care of me

Joel V. en

Grado:

El cliente no dejó un comentario.

Aaron C. en

Grado:

El cliente no dejó un comentario.

Gerald M. en

Grado:

El cliente no dejó un comentario.

Roderick L. en

Grado:

El cliente no dejó un comentario.

VENITA J. en

Grado:

I was please with my experience I only need the van for two house to move lawn furniture and every thing was great Thank you

Sean D. en

Grado:

El cliente no dejó un comentario.

Philip W. en

Grado:

Was ignored at first by one individual but once went inside and spoke to person behind desk everyone was very helpful. Man who helped outside (different person) was very nice and quick.

Andrew L. en

Grado:

El cliente no dejó un comentario.

Jo K. en

Grado:

Very nice truck!!

Casey M. en

Grado:

Justin G. is the person to see when it comes down to a hitch installation. He was very thorough and went the extra mile for me. I will always recommend this location to my friends. Thank you Justin!

Eric H. en

Grado:

This is a busy location that could use a few more employees.

Randall W. en

Grado:

They need to clean there vehicles. My windows and truck were dirty

Victoria T. en

Grado:

El cliente no dejó un comentario.

Florentino C. en

Grado:

El cliente no dejó un comentario.

Charles W. en

Grado:

Helpful staff!

Rogelio F. en

Grado:

El cliente no dejó un comentario.

joyce S. en

Grado:

Very accommodating to us.

Heinz B. en

Grado:

El cliente no dejó un comentario.

Sen C. en

Grado:

Elisha provides excellent customer service. Unfortunately her coworkers do not. Two of them are most rudest individuals I’ve encountered how they speak to other customers. One of them is the manager.

Gregory H. en

Grado:

Very professional

Michael R. en

Grado:

The only thing is there was a place to leave furniture that was lightly used we put some really nice stuff there and was told we could not do that. Other then that the staff was nice .

Langston C. en

Grado:

👍

Maria D. en

Grado:

As always I am a satisfied customer

Sam L. en

Grado:

Great place with great staff!

Shawn F. en

Grado:

Lost my accont

Natasha J. en

Grado:

Convenient, fast and friendly service!

Mark M. en

Grado:

The staff and facilities were good. The computer reservation system needs work. Showed me as being in a storage unit but I'd cancelled it before ever moving in. But I kept being billed. Finally fixed.

Jerome W. en

Grado:

None

glenn g. en

Grado:

thank you for being around

Dominique B. en

Grado:

Having a storage unit already available at the end pf the move was TERRIFIC! The $0 rent was even better!

GLORIA C. en

Grado:

none

Donald B. en

Grado:

Justin is Awesome!!!

GREGORY O. en

Grado:

Allways good Service

Betty R. en

Grado:

The staff were so helpful & attentive to detail, especially Justin G., the GM. He helped us pick a better moving option that was perfect for us; these guys are moving experts! Definitely coming back!

linda k. en

Grado:

Justin & his staff maintain a very clean facility & are really interested in working with their customers to provide a great experience, whether renting a storage unit or a truck. Highly recommend!!!

ulik a. en

Grado:

Clean room and great customer service

KENDRA W. en

Grado:

N/A

CHARLES L. en

Grado:

I used a storage unit for more than 3 years. The only trouble I had was the latch to lock the unit it was hard to open and close.

colt w. en

Grado:

normally east and great and have used this place many times for a long time they screwed up my move. Cost me 100 won’t see again and made me wait at drop off for over an hour due to U-Haul mistake

Sam L. en

Grado:

It was as good of an experience as it could be.

Cesar C. en

Grado:

The spaces are limited by the cement pillars, thats a minus. Huge shout out to the staff, however! They are friendly, fun and and super engaging.

Tranay T. en

Grado:

Prices were too high.

barbara r. en

Grado:

Ok if I could give this location, Justin and the rest of the staff 10 stars I would. They went beyond great customer service. Their help in planning and executing a cross country move was a huge help.

DAVID A. en

Grado:

Very helpful staff

Donell W. en

Grado:

Thank you

carmen f. en

Grado:

The parking lot is trashy and the snow and ice accumulation was dangerous....ice falling off the roof and gutter was dangerous....the parking lot needs to maintained better.

SUSAN S. en

Grado:

Great service!

Tracy A. en

Grado:

The Staff is polite and professional, the facility is very clean, and I so appreciate the area where you can leave things you have no use for.

REBECCA T. en

Grado:

Justin is a good Manager to work with. Have been having some medical issues and he is understanding in helping me out.

NICOLE K. en

Grado:

Efficient, friendly, and helpful!

cherry t. en

Grado:

The Manager Josh was awesome!! Answered every question i had, showed me what options i had as far as trucks and storage. Also gave me a quote for my long distance move. Best customer Service by far!!!

Donna B. en

Grado:

This facility was ideal. I always felt safe and felt like my possessions were well stored.

VICKI Y. en

Grado:

My experience was very pleasant here. I had a unit for 4 years and never had any issues.

tommy a. en

Grado:

I drop off tuck at1527 Greeley on Saturday 4:30pm...

Diana C. en

Grado:

All staff were very helpful with questions. Like that you can call pay over phone or go in. Online is also available. Only problem was the lights in hallway were out. Made it hard to see .

BRUCE K. en

Grado:

Everyone was so helpful to us during a difficult time with my husband's medical emergency. Can't thank you guys enough for your kindness! You rock!!

Neal L. en

Grado:

great people and place

Jim s. en

Grado:

Friendly and professional after our 1700 mile drive.

ronai r. en

Grado:

Safe and spacious place to store your belongings. The staff is very nice and helpful.

BRUCE K. en

Grado:

My husband had a medical emergency on the road and we ended up having to turn around and store our stuff. The guys here went above and beyond to help us in a very trying time.

lucrecia p. en

Grado:

They are very nice and friendly

Pamela K. en

Grado:

Manager, and employees was very friendly and helpful with all my needs!

lynda r. en

Grado:

Helpful & love continued support! Blessings & Happy Holidays All ❤️

CHARLOTE A. en

Grado:

Would use again

karon w. en

Grado:

Did not Haber use the storage.. Everything worked out thank you

DEBRA B. en

Grado:

It was always a pleasant experience. I had no issues while storing here. Staff is willing to accommodate when life happens. Highly recommend this facility.

Robert R. en

Grado:

The latch to my locker was extremely difficult to open, appearing to be damaged. I was billed for a full month having used the locker for only 16 days. I was informed that UHaul does not pro rate.

kathleen w. en

Grado:

very helpful and friendly. if I need UHaul again, I will go back to this location

Bobbie B. en

Grado:

The staff was friendly and helpful. They even accommodated my need to access my unit on my final day before their regular business hours. Thank you for excellent customer service.

aiden c. en

Grado:

We contacted them multiple time that the storage is empty after 10 days of using; however, they have not checked the storage for more than 2 months and continued to bill us with late fees.

Julien M. en

Grado:

1

Ashly Q. en

Grado:

Everyone who assisted us was helpful and friendly.

sheila e. en

Grado:

The check out process went very well. They were very thorough in going over the truck. . The check in process was just as easy. Took less than 5 minutes. Would recommend them

chantel r. en

Grado:

Thanks you all for being there for me, you 're guys was awesome, May God bless you and your staff, thanks you.

jeanine z. en

Grado:

The only problem we had (aside from a 1-hour delay due to a fire alarm no one knew how to turn off) was the extreme heat on the 2nd floor. At times, it was close to 100 degrees, hotter than outside.

KIETH B. en

Grado:

Monthly payments too high

Edwin S. en

Grado:

Nice facility and convenient.

kim c. en

Grado:

I only needed storage for a few months, other then the parking and being able to load/unload truck this facility wasn't bad.

LAWRENCE W. en

Grado:

With staff constant change experience was better than expected!!