Comentarios del cliente para U-Haul Moving & Storage at Buckley Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Buckley Rd

Grado total:

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Abiodun S. en

Grado:

The employee that served me was very helpful and professional

Jacob L. en

Grado:

Truck was not clean when I picked it up. Windows had to be washed at a gas station. No one walked the truck or offered any support after telling me it was outside.

DANIEL P. en

Grado:

Nothing, everything was good. The gentleman that took care of us was plight and knowledgable.

Ben W. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

El cliente no dejó un comentario.

Van H. en

Grado:

El cliente no dejó un comentario.

Sheryl H. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Carrianne M. en

Grado:

El cliente no dejó un comentario.

dara R. en

Grado:

El cliente no dejó un comentario.

anastacio S. en

Grado:

El cliente no dejó un comentario.

Paul Z. en

Grado:

The online after hours check-in didn't work.

Bruce D. en

Grado:

additional confusion about the trailer on the contract.

Thomas L. en

Grado:

Excellent customer service and very nice employees

Taura W. en

Grado:

Everyone was pleasant to deal with, and it was really quick and easy! Thanks ??

GREGORY B. en

Grado:

Nothing I know of great store well stocked

Peter L. en

Grado:

Paige and the store Manager were amazingly patient with me an helpful in both the install info for buying the hitch then also for hook-up and departure. Great service

alan S. en

Grado:

In and out in 5 minutes

Karen B. en

Grado:

El cliente no dejó un comentario.

Salomon C. en

Grado:

Too expensive

Victor P. en

Grado:

El cliente no dejó un comentario.

Kenyetta C. en

Grado:

N/A

Jason M. en

Grado:

Have rented a car trailer there 3 times now and the experience has been exceptional each time. Will use again, I'm sure.

Eddie A. en

Grado:

El cliente no dejó un comentario.

celia C. en

Grado:

El cliente no dejó un comentario.

Nicolas F. en

Grado:

Beth made checking out my truck in the morning simple and easy. The truck was clean and handled perfectly on the roads and highway. The real nice thing is the truck actually had power. So many trucks, even though your flooring it, have no get up and go. So actually having a truck that could move made the drive much easier. Once my day was done, Nick made my check in just as easy as when I picked it. Highly recommended this location.

Robert T. en

Grado:

Great service thank you

Joseph G. en

Grado:

Overcharged on my final bill and it's been 7 days and still haven't received my credit due for the 1 day over charge from Jared at the auror store on 750 S Buckley Road. HORRIBLE SERVICE

Dawn M. en

Grado:

Great experience, great customer service!

shelly B. en

Grado:

El cliente no dejó un comentario.

sherman M. en

Grado:

I have no recommendations for making the experience better; well run and great customer service.

Ian H. en

Grado:

Pleasant dealing with Thor. Everyone else was polite.

Brien C. en

Grado:

Service was good and efficient.

Theodore J. en

Grado:

Representative from uhaul said everything was good on the trailer. Lights were out. I recieved a citation for faulty equipment from the police.

Mario O. en

Grado:

El cliente no dejó un comentario.

arthur R. en

Grado:

Great experience, truck was very clean and easy to drive. The rep was helpful and processed the transaction quickly. I needed a special box and the store was well stocked.

Cam L. en

Grado:

El cliente no dejó un comentario.

gary L. en

Grado:

Do not Threaten your customer during a stressful time!!!!!!!

LEANN B. en

Grado:

Just keep up the great work!!! This location has always been wonderful. Super customer service as well!!!

Allison S. en

Grado:

The renting via phone was slow, spotty, and didnt download my license correctly. I had to get help from the clerk to rent my truck. The truck smelled like cigarettes...I have a medical condition, which can be aggravated by the stuff, so it was very indecent of whoever's put the smell there. I would recommend bug fixes for the website. I would recommend cleaning vehicles that have been smoked in before they are rented again.

Becky T. en

Grado:

Friendly staff. Clean trucks. Easy returns. No gimmicks.

Biaze H. en

Grado:

El cliente no dejó un comentario.

Evanuel D. en

Grado:

My husband was told that there was a ramp on the U haul. This is something that was ABSOLUTELY necessary for the items we were driving well over and hour (both ways I might add) to purchase. When we arrived at our destination we were shocked to see there was NO ramp. Called U haul to see if there was another location near us to swap out the U haul...Negative. We were told they would refund not all but some of the money. So we made a trip, that was a total loss for us. And since we couldn't get the items right away, we lost out on the items (they had to get rid of items right away). Apparently, management believed their employee would not tell a lie, so instead of getting any form of real refund (they refunded 19.99) We were informed that we will owe an extra 40 something dollars for mileage and if we didn't pay they would put a note in saying we can not rent from U haul until we pay off the bill. Well, I am a Human Resources Manager. I have 112 caregivers I'm in charge of. I would never assume that my caregivers would Never tell a lie to cover their behinds...just because they are my employees. People are human and subject to error and because they don't want to look bad in the eyes of their employer can and will fabricate some things. So that being said, I will never rent from U haul and intend on making as many reviews as possible and will tell the company I work for to inform the public on their next TV and radio interview. The Most High is not asleep. He watches everything and everyone. And knows the truth.

Howard N. en

Grado:

El cliente no dejó un comentario.

Anna S. en

Grado:

Nothing The staff at this location is amazing and they listen to the customers needs.

Crystal H. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

El cliente no dejó un comentario.

Nina E. en

Grado:

Great Customer Service inside and out!

John S. en

Grado:

Thor was great, friendly and on the ball

Mark W. en

Grado:

The staff was great

Dawn S. en

Grado:

El cliente no dejó un comentario.

betty M. en

Grado:

El cliente no dejó un comentario.

Eli J. en

Grado:

El cliente no dejó un comentario.

mike M. en

Grado:

El cliente no dejó un comentario.

Jaysen N. en

Grado:

Justin G. Was amazing to work with. Dispite how much of a nightmare this process has been for us he went out of his way to ease the pain on his end. He took the time to call around and accommodate our needs last minute. All we can say is thank you very much of being one of the best experiences during this trying time.

Abraham G. en

Grado:

Great service. Quick and friendly.

Leon B. en

Grado:

None, everything was easy for my transaction. Great staff

Artur U. en

Grado:

El cliente no dejó un comentario.

ANedria P. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

El cliente no dejó un comentario.

doug L. en

Grado:

Building and location is very convenient and super clean and organized. Operators were very helpful in removing the trailer from the car.

Richard M. en

Grado:

Very dirty. Trash containers outside at drop off were full and overflowing with trash that looks like it had been there for days, Directional signage was in disarray and not helpful. Personnel was helpful but nothing outstanding.

Ed K. en

Grado:

El cliente no dejó un comentario.

Donovan B. en

Grado:

provide air-ride trucks.

David W. en

Grado:

I had confidence that all my belongings was safe and the people are very friendly and the price is right thanks so much U-Haul

Kenneth H. en

Grado:

El cliente no dejó un comentario.

Herman H. en

Grado:

Totally customer friendly!

Matthew S. en

Grado:

The owner needs a gold star!! Opened a few minutes early as I was waiting and saved me a lot of time.

Brian L. en

Grado:

I was an just under an hour late with the trailer and they charged me for a another days rent. I wouldn't rushed to get it back in the time I did if I would have known that. Sometimes traffic dosent allow your travel time to work out. They could have called to let me know if it was such a concern for them on the timing.

Sarah H. en

Grado:

The online rental process and pickup were a breeze!!

Felisha R. en

Grado:

You guys are great

Elbert S. en

Grado:

El cliente no dejó un comentario.

Jonna I. en

Grado:

El cliente no dejó un comentario.

Alan M. en

Grado:

The staff that waited on us was very polite and efficient. We will definitely recommend this facility to friends & family.

Amy W. en

Grado:

El cliente no dejó un comentario.

Paul M. en

Grado:

El cliente no dejó un comentario.

Lori H. en

Grado:

El cliente no dejó un comentario.

STEVIE T. en

Grado:

I go to pick up the van that i reserve the employee Adrian stated they no longer take Debit Card for that van because the leasing company do not accept a debit card But he can give me a box truck with the same Debit card and price . All he had to do is run my card as credit and it would have been accept if i known this before picking up the van i would had brought my Credit Card i been dealing with this U haul location for last 15 years but i cannot get the van i put on reserved what does reserved mean if you can get what you reserved i was upset i took the box truck and i only had it for about 1 hour and half.

Timothy L. en

Grado:

El cliente no dejó un comentario.

Kaleshia P. en

Grado:

Never had a problem . Everyone is helpful and everything is very clean 👍 would recommend u-Haul on 750 S Buckley Rd. Thanks guys!!

Jame K. en

Grado:

I was told to bring the truck back with a full tank of gas as I received it. I drove it 17 miles and had to put almost 11 gallons of gas in the truck to fill it. I paid for a truck that I averaged 1.5 miles to the gallon. I got ripped off. They said there was nothing they can do. U-Uhaul should have have the tank topped off and charged the previous renter the $4 plus a gallon the contract reads. Never again. Going to rent Penske trucks.

Sean S. en

Grado:

El cliente no dejó un comentario.

Keith R. en

Grado:

El cliente no dejó un comentario.

Patrick C. en

Grado:

Truck was not washed and needed wiper blades

Charles S. en

Grado:

El cliente no dejó un comentario.

Joe Z. en

Grado:

Quick and easy, check in and check out.

Rasulo R. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

The staff was very helpful in getting me on the road.

Wendell Y. en

Grado:

Very good customer service

Scott B. en

Grado:

Quick and easy. In and out! Excellent customer service from Neff. Friendly service.

Terrence L. en

Grado:

El cliente no dejó un comentario.

kenneth D. en

Grado:

Although Jared did his best to make up for the mistakes his team at this location showed they didn't care from the moment I walked in. They gave me the wrong truck and the wrong gas amount. When I asked the lady if I was in the correct truck she said yes. I said the gas is half way full and you told me it was all the wat full. She told me I would need to dispute it with corporate. Your customer service is top notch from my one or two encounters. However, I was still charged for a vehicle. Although I may understand that thought process, I feel that since there is no proof and Jared said so himself, I should not be charged period.

Julien D. en

Grado:

Please plow snow in parking lots on snowy days

Blanca B. en

Grado:

I was told from uhaul in colorado i would be ok to take uhaul to juarez mexico and sure enough i couldn't!! Had to hire another mover which costed me double, If Uhaul would train there employees better i wouldn't be out another 800$!!! Very madd and disappointed..

Frank B. en

Grado:

El cliente no dejó un comentario.

Frank B. en

Grado:

El cliente no dejó un comentario.

Ronnie B. en

Grado:

Very good service and equipment!

Jacob K. en

Grado:

El cliente no dejó un comentario.

Melaine P. en

Grado:

El cliente no dejó un comentario.

Stephen B. en

Grado:

NA

Stephen B. en

Grado:

NA

Christopher F. en

Grado:

El cliente no dejó un comentario.

elis r. en

Grado:

.

Barbara E. en

Grado:

None

Jamie M. en

Grado:

It was a clear in your face nickel and dime ripoff to demand I pay insurance for my pretty worthless stuff when not wanted and having to buy a lock you demand instead of using a lock of my own.

Steven B. en

Grado:

Friendly and helpful staff. Facility was well maintained and convenient/easy to use. I would recommend this location to family and friends!

DESTINEE B. en

Grado:

Jared helped me and everything was perfect.

Kent S. en

Grado:

All went smooth. Good customer service

TOM S. en

Grado:

Everything was great, however, the entrance to the facility was often busy and other renters sometimes clogged the entrance way, making it hard to load/unload

frankie e. en

Grado:

I really appreciated how easy it was to make my payment over the phone. And all employees were very friendly.

Sen C. en

Grado:

Elisha provides excellent customer service. Unfortunately her coworkers do not. Two of them are most rudest individuals I’ve encountered how they speak to other customers. One of them is the manager.

Gregory H. en

Grado:

Very professional

Michael R. en

Grado:

The only thing is there was a place to leave furniture that was lightly used we put some really nice stuff there and was told we could not do that. Other then that the staff was nice .

Langston C. en

Grado:

👍

Maria D. en

Grado:

As always I am a satisfied customer

Sam L. en

Grado:

Great place with great staff!

Shawn F. en

Grado:

Lost my accont

Natasha J. en

Grado:

Convenient, fast and friendly service!

Mark M. en

Grado:

The staff and facilities were good. The computer reservation system needs work. Showed me as being in a storage unit but I'd cancelled it before ever moving in. But I kept being billed. Finally fixed.

Jerome W. en

Grado:

None

glenn g. en

Grado:

thank you for being around

Dominique B. en

Grado:

Having a storage unit already available at the end pf the move was TERRIFIC! The $0 rent was even better!

GLORIA C. en

Grado:

none

Donald B. en

Grado:

Justin is Awesome!!!

GREGORY O. en

Grado:

Allways good Service

Betty R. en

Grado:

The staff were so helpful & attentive to detail, especially Justin G., the GM. He helped us pick a better moving option that was perfect for us; these guys are moving experts! Definitely coming back!

linda k. en

Grado:

Justin & his staff maintain a very clean facility & are really interested in working with their customers to provide a great experience, whether renting a storage unit or a truck. Highly recommend!!!

ulik a. en

Grado:

Clean room and great customer service

KENDRA W. en

Grado:

N/A

CHARLES L. en

Grado:

I used a storage unit for more than 3 years. The only trouble I had was the latch to lock the unit it was hard to open and close.

colt w. en

Grado:

normally east and great and have used this place many times for a long time they screwed up my move. Cost me 100 won’t see again and made me wait at drop off for over an hour due to U-Haul mistake

Sam L. en

Grado:

It was as good of an experience as it could be.

Cesar C. en

Grado:

The spaces are limited by the cement pillars, thats a minus. Huge shout out to the staff, however! They are friendly, fun and and super engaging.

Tranay T. en

Grado:

Prices were too high.

barbara r. en

Grado:

Ok if I could give this location, Justin and the rest of the staff 10 stars I would. They went beyond great customer service. Their help in planning and executing a cross country move was a huge help.

DAVID A. en

Grado:

Very helpful staff

Donell W. en

Grado:

Thank you

carmen f. en

Grado:

The parking lot is trashy and the snow and ice accumulation was dangerous....ice falling off the roof and gutter was dangerous....the parking lot needs to maintained better.

SUSAN S. en

Grado:

Great service!

Tracy A. en

Grado:

The Staff is polite and professional, the facility is very clean, and I so appreciate the area where you can leave things you have no use for.

REBECCA T. en

Grado:

Justin is a good Manager to work with. Have been having some medical issues and he is understanding in helping me out.

NICOLE K. en

Grado:

Efficient, friendly, and helpful!

cherry t. en

Grado:

The Manager Josh was awesome!! Answered every question i had, showed me what options i had as far as trucks and storage. Also gave me a quote for my long distance move. Best customer Service by far!!!

Donna B. en

Grado:

This facility was ideal. I always felt safe and felt like my possessions were well stored.

VICKI Y. en

Grado:

My experience was very pleasant here. I had a unit for 4 years and never had any issues.

tommy a. en

Grado:

I drop off tuck at1527 Greeley on Saturday 4:30pm...

Diana C. en

Grado:

All staff were very helpful with questions. Like that you can call pay over phone or go in. Online is also available. Only problem was the lights in hallway were out. Made it hard to see .

BRUCE K. en

Grado:

Everyone was so helpful to us during a difficult time with my husband's medical emergency. Can't thank you guys enough for your kindness! You rock!!

Neal L. en

Grado:

great people and place

Jim s. en

Grado:

Friendly and professional after our 1700 mile drive.

ronai r. en

Grado:

Safe and spacious place to store your belongings. The staff is very nice and helpful.

BRUCE K. en

Grado:

My husband had a medical emergency on the road and we ended up having to turn around and store our stuff. The guys here went above and beyond to help us in a very trying time.

lucrecia p. en

Grado:

They are very nice and friendly

Pamela K. en

Grado:

Manager, and employees was very friendly and helpful with all my needs!

lynda r. en

Grado:

Helpful & love continued support! Blessings & Happy Holidays All ❤️

CHARLOTE A. en

Grado:

Would use again

karon w. en

Grado:

Did not Haber use the storage.. Everything worked out thank you

DEBRA B. en

Grado:

It was always a pleasant experience. I had no issues while storing here. Staff is willing to accommodate when life happens. Highly recommend this facility.

Robert R. en

Grado:

The latch to my locker was extremely difficult to open, appearing to be damaged. I was billed for a full month having used the locker for only 16 days. I was informed that UHaul does not pro rate.

kathleen w. en

Grado:

very helpful and friendly. if I need UHaul again, I will go back to this location

Bobbie B. en

Grado:

The staff was friendly and helpful. They even accommodated my need to access my unit on my final day before their regular business hours. Thank you for excellent customer service.

aiden c. en

Grado:

We contacted them multiple time that the storage is empty after 10 days of using; however, they have not checked the storage for more than 2 months and continued to bill us with late fees.

Julien M. en

Grado:

1

Ashly Q. en

Grado:

Everyone who assisted us was helpful and friendly.

sheila e. en

Grado:

The check out process went very well. They were very thorough in going over the truck. . The check in process was just as easy. Took less than 5 minutes. Would recommend them

chantel r. en

Grado:

Thanks you all for being there for me, you 're guys was awesome, May God bless you and your staff, thanks you.

jeanine z. en

Grado:

The only problem we had (aside from a 1-hour delay due to a fire alarm no one knew how to turn off) was the extreme heat on the 2nd floor. At times, it was close to 100 degrees, hotter than outside.

KIETH B. en

Grado:

Monthly payments too high

Edwin S. en

Grado:

Nice facility and convenient.

kim c. en

Grado:

I only needed storage for a few months, other then the parking and being able to load/unload truck this facility wasn't bad.

LAWRENCE W. en

Grado:

With staff constant change experience was better than expected!!